Mercury Milan Complaints (2010)
1,062 consumer complaints on file.
- #10463670June 24, 2012UNKNOWN OR OTHER, ELECTRICAL SYSTEM, POWER TRAIN
WHEN DRIVING, THE CAR FEELS LIKE IT SHIFTS GEARS, THE WRENCH LIGHT COMES ON AND ENGINE POWER IS LOST. AFTER PULLING OVER, TURNING OFF THE ENGINE AND RESTARTING, THE CAR DRIVES NORMALLY. THIS HAPPENED MULTIPLE TIMES IN ONE DAY. DEALER REPROGRAMMED PCM AND IT WAS FINE FOR TWO MONTHS. SAME THING HAPPENED ON JUNE 21, 2012. THIS IS POTENTIALLY LIFE THREATENING PROBLEM BECAUSE IT HAS HAPPENED AT HIGHWAY SPEEDS IN RUSH HOUR CONDITIONS. MANY CONSUMER REPORTS OF SAME SYMPTOMS CAN BE EASILY FOUND ON INTERNET BY SEARCHING FOR "ELECTRONIC THROTTLE CONTROL." WHEN I TOOK CAR TO DEALER AFTER MOST RECENT OCCURRENCE, THEY SAID THEIR WERE NO CODES SHOWING SO THERE WAS NOTHING TO FIX. FORD NEEDS TO INVESTIGATE WHY THIS IS HAPPENING AND RECALL/FIX THIS PROBLEM BEFORE SOMEONE IS KILLED OR SERIOUSLY INJURED BECAUSE OF THIS PROBLEM!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10462348June 19, 2012VEHICLE SPEED CONTROL, ENGINE
I WAS FIRST IN LINE AT A RED LIGHT ON A 2-LANE HIGHWAY. WHEN THE LIGHT TURNED GREEN, I ACCELERATED AND HALFWAY THROUGH THE INTERSECTION THE CAR "LURCHED" AND LOST POWER. THE CAR DIDN'T DIE BUT THERE WAS NO RESPONSE IN THE GAS PEDAL AND A WRENCH SYMBOL APPEARED IN THE DASH. I MADE IT THROUGH THE INTERSECTION AND TO THE SHOULDER AT IDLE SPEED (WITH A LINE OF CARS BEHIND ME). I PUT THE CAR IN PARK AND TURNED IT OFF FOR A MINUTE. IT RESTARTED OK, THE WRENCH WAS GONE AND THE CAR RAN FINE. I CONSIDERED IT A FLUKE UNTIL A WEEK LATER WHEN THE SAME THING HAPPENED, EXCEPT THAT I WAS TRAVELING AT 70 MPH IN THE INSIDE LANE OF THE SAME HIGHWAY. LUCKILY THERE WAS ROOM TO CHANGE LANES WHILE DECELERATING AND I PULLED TO THE SHOULDER. AGAIN, IT RESTARTED FINE AFTER I TURNED IT OFF, AND THE WRENCH WAS GONE. I TOOK THE CAR FOR SERVICE AT A FORD DEALER BECAUSE LOSING POWER IN TRAFFIC IS A VERY DANGEROUS SITUATION AND WHO KNOWS WHEN AND WHERE IT MIGHT HAPPEN AGAIN. THE TECH FOUND A PROBLEM WITH THE THROTTLE BODY AND REPLACED IT AT A COST OF ABOUT $350 PARTS/LABOR. OF COURSE, WE ARE JUST OUTSIDE OF THE WARRANTY PERIOD AT 41,000 MILES. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10459616May 25, 2012POWER TRAIN
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A RECURRING FAILURE IN WHICH IT WOULD JERK WHILE SHIFTING GEARS AND EXPERIENCE TROUBLE ACCELERATING. THE TRANSMISSION LIGHT WAS ALSO ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10455997April 21, 2012ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
2.CAR (HYBRID) LOSES POWER. THIS IS THE ONLY OCCURRENCE. THE CAR WAS STARTED AND DRIVEN DOWN HILL TO AN INTERSECTION. WHEN TURNING RIGHT THE CAR SUDDENLY AND WITHOUT ANY WARNING LOST POWER. SEVERAL ATTEMPTS TO ACCELERATE FAILED AND THE CAR CAME TO A STOP. I LOOKED AT THE DASH AND THE HEV SCREEN. I SAW THAT THE BATTERY WAS FULLY CHARGED (MAXIMUM LIMIT), WRENCH WARNING LAMP WAS ON AND THE HEV SCREEN SHOWED ONLY THE ELECTRIC MOTOR WAS ON (HI LIGHTED). I TURNED THE IGNITION KEY OFF THEN ON, AND THE CAR RETURNED TO NORMAL OPERATION. AT THIS POINT THE HEV SCREEN SHOWED THE ENGINE, MOTOR AND BATTERY HI LIGHTED. SHOULD THIS HAPPEN WHILE ENTERING A FREEWAY, A SERIOUS ACCIDENT COULD HAVE OCCURRED. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10451938March 16, 2012WHEELS:LUGS/NUTS/BOLTS/STUDS
NO INCIDENT TO REPORT. . .YET. THIS COMPLAINT IS RE SAFETY RECALL NOTICE 11S23 (NHTSA CAMPAIGN ID NUMBER 11V574000.) AS NOTED IN THE "REMEDY" SECTION, FORD NOTIFIED ME OF THE RECALL; ON FEBRUARY 6TH, THE DEALER (BRANDON FORD IN FLORIDA) INSPECTED THE VEHICLE AND DETERMINED THAT REPLACEMENT WAS NECESSARY. BRANDON FORD DID NOT HAVE THE NECESSARY PARTS IN STOCK; I WAS TOLD THEY WOULD CALL WHEN THEY ARRIVED. ON MARCH 15TH, STILL WITH A DEFECTIVE VEHICLE, I CONTACTED BRANDON FORD AGAIN AND EXPLAINED THAT I HAD TO DRIVE THE VEHICLE BACK TO MICHIGAN ON APRIL 13TH. TODAY (3/16), I WAS TOLD THAT THEY STILL DO NOT HAVE THE PARTS AND DON'T KNOW WHEN THEY'LL GET THEM. [XXX] AT BRANDON FORD TOLD ME THAT I (NOT THEM, NOT FORD) COULD TRY OTHER DEALERS OR CALL THE FORD CUSTOMER SERVICE # (I GUESS I HAVE TO.) TWO MONTHS SHOULD BE MORE THAN ENOUGH TIME TO FIX THEIR PROBLEM. SO ALTHOUGH A "REMEDY" HAS BEEN OUTLINED IN THE NHTSA DATABASE, THERE APPEARS TO BE NO CONCERN BY FORD TO ACTUALLY IMPLEMENT AND NO FOLLOW-UP BY NHTSA TO VERIFY THAT FORD FIXES THE PROBLEM. I'M AFRAID TO DRIVE THE CAR FROM FLORIDA TO MICHIGAN. IT NEEDS TO BE FIXED (WITHOUT ME HAVING TO CALL ALL OVER FLORIDA LOOKING FOR A PART TO REPLACE THEIR DEFECTIVE PART) OR THEY NEED TO GIVE ME A LOANER CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10451340March 13, 2012ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, POWER TRAIN
I WAS DRIVING DOWN THE FREEWAY AT 65 MPH, WHEN THE CHECK ENGINE AND TRANSMISSION LIGHT CAME ON AND THE CAR IMMEDIATELY STARTED TO DECELERATE AND I WAS NOT TO GIVE THE CAR GAS TO GET OUT OF THE WAY OF MOVING TRAFFIC. AFTER TURNING THE CAR OFF AND TURNING THE CAR ON AGAIN, THE CAR SEEMED TO HAVE RESET ITSELF AND THE CAR STARTED WORKING PROPERLY AGAIN. A COUPLE OF MONTHS LATER, NOW AT 41000 MILES, THE CAR IS HAVING THIS PROBLEM MORE FREQUENTLY AND IS UNSAFE TO DRIVE. I TOOK THE CAR TO A DEALERSHIP TO SEE WHAT WAS WRONG WITH THE CAR WHEN THEY STATED TO ME THAT THE THROTTLE BODY KEPT GETTING STUCK CLOSED. I FEEL THIS SHOULD BE LOOKED INTO FURTHER AS A PROBLEM WITH THE THROTTLE BODY SHOULD NOT BE GOING OUT FOR A CAR THAT IS STILL PRACTICALLY BRAND NEW. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10446619February 3, 2012POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN
1ST TIME, WHILE DRIVING AT @ 50, TRANS BUCKED AND STOPPED WORKING, CAR IDLED ALONG BUCKING. WRENCH LIGHT WAS ON. WHEN WE TURNED THE CAR OFF, THE WRENCH WENT AWAY AND TRANS RESET. 2ND TIME, WHILE DRIVING @ 60, TRANS STOPPED WORKING, NO RESPONSE, HAD TO MOVE OVER TO THE SIDE OF THE ROAD TO SHUT CAR OFF AND LET IT RESET ITSELF. SPENT A WEEK IN THE SHOP ONLY TO HAVE IT "REPROGRAMMED" AND TOLD "THE CAR WAS BEING CONFUSED BY 2 DIFFERENT DRIVERS". AND THAT WE WERE "RED-LINING" THE CAR. WHEN THESE THINGS HAPPEN, THE RPMS DO JUMP UP RAPIDLY, BUT NEVER REDLINE ( 4000 - 4500 RPMS TOPS). 3RD AND FINAL STRAW, CAR WOULDN'T STOP TODAY UNTIL THE TRANNY SHIFTED DOWN, BUCK, BUCK, BUCK, FINALLY STOPPED. *KB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10437877November 30, 2011POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN
UNDER LOAD (ACCELERATION INTO TRAFFIC), THE TRANSMISSION DOES NOT ENGAGE, STUCK BETWEEN GEARS CAUSING THE CAR TO REDLINE AND GO NOWHERE. ALSO, NOTICED STUTTERING IN SHIFTING OF THE CAR AT CERTAIN GEARS. DOES THIS VERY INTERMITTENTLY, BUT WHEN IT DOES, IT COULD HAVE BEEN IN DANGEROUS SITUATIONS IF I WAS TRYING TO MERGE INTO TRAFFIC. FORD SERVICE WAS UNABLE TO REPLICATE, BUT IT HAS DONE IT A HALF DOZEN TIMES SINCE THE FIRST TIME I BOUGHT THE CAR. *KB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10436499November 20, 2011POWER TRAIN
NOV. 18TH, 2011. WHILE DRIVING EAST BOUND APPROX. 6AM, ON THE LONG ISLAND EXPRESSWAY, NY (ROUTE 495 EAST) I WAS GOING ABOUT 60 MPH WHEN THE CAR SLOWED DOWN TO APPROX. 3 MPH AND JERKED ALONG, THE WRENCH ICON DISPLAYED IN THE DASH BOARD. .I WAS IN THE BEGINNING OF RUSH HOUR..THE TIME WAS APPROX.6AM AND THE SUN HADN'T EVEN RISEN YET. IT WAS THE MOST SCARY TIME IN MY LIFE. ALL I SAW WERE TRUCKS COMING TOWARDS ME. AFTER ABOUT 30 MINS..I WAS ABLE TO STEER THE CAR OVER TO THE LEFT HAND SHOULDER. I SHUT THE CAR OFF AND WAITED A FEW MINUTES AND TRIED TO START IT AGAIN.IT STARTED FINE AND THE WRENCH LIGHT DID NOT APPEAR..I MOVED FORWARDED ON THE SHOULDER FOR A FEW HUNDRED FEET, UNTIL I FELT THE CAR WAS ABLE TO FUNCTION FINE AND THEN I DROVE IT OFF TO THE NEAREST EXIT. I MANAGED TO DRIVE THE CAR HOME FOR ADDITIONAL 70 MILES..WITHOUT ANY FURTHER INCIDENT. I AM SCHEDULED TO TAKE THE CAR IN TO BE LOOKED AT TOMORROW. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10432456October 22, 2011POWER TRAIN
THE CAR HESITATES TO GO INTO GEAR, WHEN IT DOES IT IS WITH A HARD JERK. SHIFTS INTO NEXT GEARS HARD AND WITH JERKING MOTION. WHEN STARTING TO PUSH ACCELERATOR SOMETIMES TAKES A BIT BEFORE IT ENGAGES AND THEN DOES WITH A JERK. WILL CHUG WHEN AT THE 40MPH MARK AND HOLDING. IT APPEARS TO NOT KNOW IF IT SHOULD DOWNSHIFT OR UPSHIFT. TRANSMISSION IS VERY UNPREDICTABLE WHEN IT IS GOING TO ENGAGE AND HOW HARD OF A JERK YOU WILL GET FROM IT. IT ALSO WILL SURGE IF YOU ARE COASTING AND THEN NEED JUST A LITTLE MORE GAS TO GET TO WHERE YOU WANT TO BE. IT LAUNCHES FORWARD. HAVE HAD IT REBUILT ONCE ALREADY BUT IT DIDN'T CHANGE ANYTHING. NOW THE DEALERSHIP SAYS THERE IS NOTHING WRONG BUT CHANGED THEIR TUNE WHEN I TOLD THEM THERE WAS INFORMATION ALL OVER THE INTERNET THAT THIS IS A HUGE PROBLEM AND FORD KNOWS BUT IS NOT DOING ANYTHING TO FIX IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10426434September 20, 2011STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE INTERIOR FRONT DRIVER SIDE DOOR SEVERELY LACERATED HER HAND WHEN SHE ATTEMPTED TO OPEN THE DOOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS COMMON. THE DOOR HANDLE WAS BEGINNING TO FRACTURE AND CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 39,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10415311July 27, 2011ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE LIGHTING IN THE INSTRUMENT PANEL WOULD FADE, MAKING IT DIFFICULT TO SEE THE GAUGES AT NIGHT. THE DEALER WAS UNSURE HOW DIAGNOSE THE FAILURE SO THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH THE REPAIR OF THE VEHICLE. THE FAILURE MILEAGE WAS 14,797 AND THE CURRENT MILEAGE WAS 17,000. *LJ UPDATED 2/21/12 *CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10393624March 29, 2011POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED WHILE DRIVING 50 MPH, THE TRANSMISSION WOULD NOT SHIFT GEARS. WHILE DRIVING IT WAS DIFFICULT TO TELL WHICH GEAR THE VEHICLE WAS IN AND THE RPMS INCREASED RAPIDLY. THE CONTACT RELEASED THE ACCELERATOR PEDAL WHICH LOWERED THE RPMS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE VEHICLE WAS OPERATING NORMALLY. THE FAILURE MILEAGE WAS 11,000. UPDATED 05/05/11*LJ UPDATED 5/2/11 *CN THE CONSUMER STATED FROM A DEAD STOP UP TO 45-50 MPH, THE TRANSMISSION WOULD AUTOMATICALLY SHIFT INTO 6TH GEAR. UPDATED 05/26/11. *JB UPDATED 07/12/11 UPDATED 1/11/11 *CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10358369September 30, 2010AIR BAGS:SIDE/WINDOW
MY WIFE HAD A GREEN LIGHT AND PROCEEDED THROUGH AND INTERSECTION. SOMEONE IN RAN A RED LIGHT AND T-BONED HER IN THE DRIVERS DOOR DOING APPROX 40 MPH. NONE OF THE SIDE CURTAIN (OR ANY AIRBAGS) DEPLOYED. MY WIFE SUFFERED HEAD INJURIES AND BRUISING TO HER LEGS AND SHOULDERS. THE VEHICLE WAS ONLY 5 MONTHS OLD AND HAS BEEN TOTALED. IT HAS BEEN A WEEK SINCE THE ACCIDENT AND SHE HAS HAD A HEADACHE AND NECK PAIN SINCE. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10358294September 29, 2010ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
IN OCT.2009 I PURCHASED A 2010 MERCURY MILAN, VIN [XXX] FROM KEN STOEPEL FORD LINCOLN MERCURY DEALER IN KERRVILLE, TEXAS. I BELIEVE THAT THERE IS A SAFETY ISSUE WITH THE VEHICLE. THE INSTRUMENT PANEL SHOWS BLUE SPEEDOMETER NUMBERS WHICH SHOW UP NICELY WHEN IT IS IN THE GARAGE BUT WHILE DRIVING ON THE HIGHWAY UNDER NORMAL DAYTIME CONDITIONS, THE NUMBERS DO NOT SHOW. I HAVE TALKED WITH A REP AT FORD MOTOR CO. AND HAVE ALSO TAKEN IT TO THE DEALER ON TWO OCCASIONS AND THEY SAY THAT IT CANNOT BE CORRECTED. DRIVING WITHOUT BEING ABLE TO SEE HOW FAST I AM GOING IS A SAFETY HAZARD. THE DEALER'S SERVICE MANAGER ADMITTED THAT OTHERS HAVE COMPLAINED OF THIS PROBLEM AND THAT IT ALSO PRESENTS ITSELF ON THE FORD F150 PICKUP TRUCK AND OBVIOUSLY ON THE 2010 FORD FUSION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10356514September 20, 2010FUEL SYSTEM, GASOLINE
2010 MERCURY MILAN HYBRID SUFFERED FRONT END DAMAGE DUE TO SURGE ACCELERATION DURING PARKING. NO FLOORMAT PROBLEM INVOLVED. .UNEXPLAINED RAPID MOVEMENT WHILE BRAKES ENGAGED. DAMAGE TO FRONT END SUBSTANTIAL BUT NO ONE HURT. MERCURY DEALER/GEICO IN PROCESS OF REPAIRING. GEICO FEELS RECALL APPLIES TO THIS MODEL. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10350095August 17, 2010ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER IN THIS MODEL IS DIFFICULT TO VIEW, PARTICULARLY IN DAYLIGHT, DUE TO BLUE NUMBERS AGAINST A BLUE BACKGROUND. THIS COULD BE A SAFETY CONCERN FOR TWO REASONS. FIRST, IF A DRIVER CANNOT EASILY SEE THE SPEED HE/SHE IS TRAVELING, IT COULD RESULT IN DRIVING AT EXCESSIVE SPEED AND RESULTING IN A CRASH. SECOND, A DRIVER MAY HAVE TO TAKE HIS/HER EYES OFF THE ROAD FOR TOO LONG TO SEE THE SPEED REGISTERED, RATHER THAN JUST A GLANCE. THIS DISTRACTION COULD ALSO RESULT IN A CRASH. MORE CONTRAST OR BETTER ILLUMINATION OF THE INSTRUMENT CLUSTER COULD ALLEVIATE THIS CONCERN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10335336June 8, 2010POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL, STRUCTURE, EQUIPMENT
I HAVE A 2010 MERCURY MILAN THIS CAR HAS BEEN IN THE SHOP MANY TIMES THE TRANSMISSION WAS SLIPPING IT HAS LEFT ME IN THE MIDDLE OF AN INTERSECTION AND THE LAST STRAW WAS 3 WEEKS AGO WHEN THE TRANSMISSION KICKED IN WHEN I WAS TURNING IT POPPED MY NECK AND I HIT A CURB. I DO NOT FEEL SAFE IN THE CAR. ONE TIME THE GAS PEDAL STUCK AND I HAD TO REACH DOWN AND PULL OUT MY FLOOR MAT. ALSO TRIM PARTS JUST FALL OFF OF THIS THING. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10334203June 2, 2010VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING IN REVERSE, THE ACCELERATOR PEDAL STUCK AND THE VEHICLE BEGAN TO SURGE BACKWARDS UNTIL IT ROLLED OVER A CURB RESULTING IN A CRASH. A POLICE REPORT WAS FILED BUT THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THERE WAS NO CHANCE THE VEHICLE COULD HAVE SURGED. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE OCCURRED AGAIN WHILE THE CONTACT WAS DRIVING IN REVERSE; THE FAILURE RESULTED IN ANOTHER CRASH. ANOTHER POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS AGAIN TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500. THE CURRENT MILEAGE WAS APPROXIMATELY 3,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10332387May 26, 2010ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS DIFFICULT TO READ DURING THE DAY AND HE DID NOT KNOW HIS SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THERE WAS NOTHING THEY COULD DO. HE WAS AWAITING A CALL BACK FROM THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 300.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0