Mercury Milan Complaints (2007)

434 consumer complaints on file.

#10887635July 22, 2016
SERVICE BRAKES
FOLLOWING AN ABS EVENT, THE BRAKES FAIL IMMEDIATELY. THE BRAKE PEDAL GOES COMPLETELY TO THE FLOOR. IT IS TERRIFYING AND HIGHLY DANGEROUS. IT HAS HAPPENED FOR YEARS BUT ONLY OCCASIONALLY, BUT WHEN IT DOES YOU FIND YOURSELF IN A LIFE AND DEATH SITUATION. FOLLOWING AN INCIDENT THE BRAKES START TO WORK AGAIN. I BROUGHT IT TO THE ATTENTION OF MY LOCAL DEALERSHIP AND THEY SAID, THAT THEY COULDN'T DUPLICATE THE SITUATION. LOOK AROUND THE INTERNET AND THERE ARE MANY PEOPLE WHO HAVE EXPERIENCED THIS PROBLEM, BOTH ON MERCURY MILANS AND ON FORD FUSIONS. THE PROBLEM SEEMS TO BE A FAULTY HCU (HYDROLIC CONTROL UNIT)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886025July 19, 2016
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885541July 18, 2016
AIR BAGS
WHILE DRIVING MY FRONT AIRBAG LIGHT CAME ON. I TOOK IT TO DEALERSHIP AND THEY STATE THE CLOCK SPRING IS FAULTY AND NEEDS TO BE REPLACED FOR $355.25.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882204July 1, 2016
SERVICE BRAKES
DOG RAN INTO ROAD AND BREAKS WERE DEPRESSED WITH FORCE GOING APPROXIMATELY 20MPH, STRAIGHT, IN A NEIGHBORHOOD. AFTER, BREAKS BEGAN TO SINK TO FLOOR WITH EACH STOP. BROUGHT TO DEALERSHIP AND BREAK PADS WERE REPLACES, ISSUE WAS NOT RESOLVED. AFTER, BREAKS CONTINUING TO SINK TO FLOOR THEN BREAKS LINE LEAKED ALL FLUID. BROUGHT BACK TO DEALERSHIP FOR SERVICE. TOLD "COMPUTER" OR "CHIP" NEEDED TO BE REPLACED (ALL TOTALLY $1000). CAR HAS PERFORMED FINE SINCE ALTHOUGH BREAKS SEEM TO BE WEARING DOWN QUICKER. (DATE IS APPROXIMATE AS JUST NOTICED ALL COMPLAINTS AND WANTED TO REPORT MINE AS WELL)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876046June 23, 2016
SERVICE BRAKES
I WAS DRIVING ABOUT 20 MPH ON A DIRT ROAD, I STOPPED FOR A SMALL ANIMAL. THE VEHICLE STOPPED AND THE ABS SYSTEM ACTIVATED. I STARTED UP AND STOPPED A SHORT DISTANCE LATER. THE BRAKE PEDAL BECAME SOFT AND SUNK TO THE FLOOR. WHEN THE BRAKES WERE PUMPED REPEATEDLY THEY RETURNED TO NORMAL. I TOOK THE CAR TO THE LOCAL FORD DEALER. THEY WERE UNABLE TO FIND THE ISSUE AND THE AUTOMOBILE BEHAVED NORMALLY FOR THEM. I HAVE DRIVEN THIS VEHICLE FOR ABOUT 24 HOURS SINCE. IT HAS BEHAVED NORMALLY AND I HAVE HAD NOT ACTIVATED THE ABS SYSTEM SINCE. AFTER READING THE DOZEN OTHER REPORTS ON SIMILAR EVENTS ON YOUR SITE, I AM FILING THIS REPORT. THERE ARE OTHER REPORTS OF THIS TYPE OF INCIDENT, ON THE WEB. THE AUTOMOBILE HAS 141,130 MILES ON IT AND IS OTHERWISE IN GOOD CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875005June 18, 2016
AIR BAGS, UNKNOWN OR OTHER
PASSENGER AIRBAG WARNING LIGHT ILLUMINATED. TOOK CAR TO FORD DEALERSHIP WHO DIAGNOSED IT AS A SENSOR PROBLEM, AND IF NOT REPAIRED COULD PREVENT THE AIRBAG FROM DEPLOYING. I HAVE OWNED MANY CARS AND THIS IS THE FIRST TIME, I'VE EVER HAD A PROBLEM LIKE THIS. AFTER RESEARCHING ONLINE, I SAW THERE WERE NUMEROUS COMPLAINTS FOR THE SAME PROBLEM. IS THE NHTSA AWARE OF THESE SAFETY HAZARDS AND SHOULD A RECALL BE IMPLEMENTED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852391March 30, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE WAS SPUTTERING, AN ABNORMAL NOISE WAS COMING FROM THE VEHICLE AND THE RPMS FLUCTUATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER BURNED OUT THE COILS AND THE COILS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10825842February 12, 2016
UNKNOWN OR OTHER
WHILE DRIVING, A WRENCH APPEARED ON THE INSTRUMENT PANEL. WHEN I LOOKED IT UP, IT WAS REGARDING THE THROTTLE TRANSMISSION ACTUATOR. MY CAR WAS LOSING POWER, BUCKING, AND SEEMED LIKE IT WAS HAVING ISSUES CHANGING SPEEDS. I HAVE RESEARCHED THIS ISSUE AND FOUND THAT FORD AGREED TO FIX THESE CARS UP UNTIL JANUARY 31, 2015 FOR FREE. THEY DID NOT DO A MASS RECALL AND I AM NOW GOING TO CLL THE DEALERSHIPS TO SEE IF I CAN GET IT FIXED FOR FREE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806687November 25, 2015
POWER TRAIN
VEHICLE ENGINE LIGHT AND WRENCH LIGHT COMES ON. VEHICLE RPM'S GOES UP CAUSING VEHICLE TO SLOW DOWN ON EXPRESSWAY. IF YOU STOP AND RESTART THE VEHICLE, IT RESETS AND DRIVES NORMAL. A COUPLE TIMES A DAY THIS HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806797November 25, 2015
POWER TRAIN, VEHICLE SPEED CONTROL
I WAS TRAVELING ON A TWO LANE HIGHWAY GOING ABOUT 60 MPH WITH MY TWO GRANDDAUGHTERS IN THE CAR WITH ME, WHEN ALL OF A SUDDEN I LOST POWER AND THE CAR BEGAN TO DECELERATE. THE WRENCH LIGHT CAME ON. I PULLED OVER TO THE SIDE OF THE ROAD AND AFTER CALLING MY MECHANIC I TURNED THE CAR OFF. I WAITED FOR ABOUT 5 MINUTES AND RESTARTED THE VEHICLE. THE WRENCH LIGHT WENT OFF AND I WAS ONCE AGAIN ABLE TO DRIVE THE VEHICLE. THIS IS VERY DANGEROUS IF IT SHOULD HAPPEN ON A MAJOR FREEWAY IN RUSH HOUR TRAFFIC. SOME INTERNET RESEARCH INDICATES THAT THIS HAS BEEN A MAJOR PROBLEM WITH THE MERCURY AND OTHERS. I CALLED A FORD DEALER WHO SAID MY CAR WAS NOT PART OF THE EXTENDED WARRANTY THAT WAS PART OF THE "CUSTOMER SATISFACTION PROGRAM" AND HE WOULD NOT TELL ME ANY OTHER INFORMATION CITING LIABILITY CONCERNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790504November 15, 2015
SERVICE BRAKES
IN OCT 2011, WHILE COMING TO A STOP ON AN UNEVEN SURFACE OF A SHOPPING CENTER, THE ABS KICKED IN, AND BRAKE PEDAL FELL TO THE FLOOR. EVENTUALLY THE CAR CAME TO A STOP, WHEN THE EMERGENCY BRAKE WAS PULLED. WITHIN A MINUTES THE BRAKE PEDAL RESUMED NORMAL FUNCTION. AS A PRECAUTION, AN INDEPENDENT REPAIR SHOP BLED THE BRAKES. 8 MONTHS LATER ABS ENGAGED FOR A HARD BRAKE WHILE TRAVELING 45. THE BRAKE PEDAL FELL TO THE FLOOR BOARD, AND THE CAR DID NOT STOP. (I RAN OVER THE ARMADILLO). THE NEXT DAY, THE PEDAL DID NOT RESUME NORMALLY, SO I TOOK IT TO THE DEALERSHIP. FORD DIAGNOSED A BAD ABS MODULE. HAD A NEW, GENUINE MODULE REPLACED. ABOUT ONE YEAR AFTER THE MODULE WAS REPLACED, RAN OVER RAILROAD TRACKS AND DEPRESSED THE BRAKE GOING LESS THAN 10 MPH AND THE PEDAL FELL TO THE FLOOR, BUT A FEW MINUTES LATER IT RETURNED TO NORMAL. MARCH OF 2015, THE PEDAL FELL TO THE FLOOR WHILE HITTING A POTHOLE AT LESS THAN 10MPH, AND COMING TO A STOP. PEDAL DID NOT RESUME NORMAL PRESSURE. WENT TO AN INDEPENDENT REPAIR SHOP AND THEY DIAGNOSED A BAD MASTER CYLINDER. AFTER THE PART WAS REPLACED, I DROVE AROUND THE PARKING LOT AND THE PROBLEM WAS NOT FIXED. (WHEN THE CAR IS IN PARK, I COULD SLOWLY PUMP THE BRAKE AND PRESSURE WOULD BUILD, BUT WHILE DRIVING, THE PEDAL WAS STILL SQUISHY.) REPAIR SHOP STATED IT WAS A BAD PART, AND REPLACED ANOTHER MASTER CYLINDER. THE SECOND PART STILL HAS NOT FIXED THE PROBLEM AND MY BRAKES CONTINUE TO BE SQUISHY. BECAUSE OF THIS ISSUE, MY BRAKES AND ROTORS ARE BEING WORN ABNORMALLY, WHICH IS GOING TO CAUSE MORE NEED FOR REPAIR. IT HAS BEEN SUGGESTED BY OTHERS WITH THIS SAME PROBLEM(THERE ARE A LOT!) THAT I BUY A NEW CAR BECAUSE THIS ONE IS UNSAFE. UNTIL I CAN AFFORD THAT, I HOPE OTHERS COME FORWARD WITH THEIR ISSUES. THIS SHOULD NOT BE HAPPENING, AND FORD IS RESPONSIBLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789637November 10, 2015
SERVICE BRAKES
BRAKES FAIL FOLLOWING AN ABS EVENT. BRAKE PEDAL BECOMES SOFT AND SINKS TO THE FLOOR. IF BRAKES ARE PUMPED REPEATEDLY THEY CAN BE RETURNED TO NORMAL - BUT THEN FAIL AGAIN UPON A SUBSEQUENT ABS EVENT. TRIED HAVING BRAKE FLUID FLUSHED AND REBLED -TEMPORARY SOLUTION UNTIL NEXT ABS EVENT. THIS FAILURE IS LIFE ENDANGERING - THIS CAR IS UNSAFE. GOOGLE THE WEB THIS CAR AND THE FUSION HAVE REPEATED COMPLAINTS OF THIS TYPE OF FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789699November 10, 2015
WHEELS
MY VEHICLE WAS UNDERGOING ITS 90,000 MILE SERVICE AND THE TECHNICIAN NOTED THAT THE REAR TWO TIRES WERE CRACKED AT THE TREAD-TO-TIRE INTERFACE. THE NEXT DAY, I TOOK THE CAR TO THE TIRE SHOP THAT INSTALLED THE TIRES FOR AN EVALUATION. THEY DETERMINED THAT ALL FOUR TIRES HAD THIS SAFETY CONDITION AND WERE REPLACED ON A PRORATED COST. IT WAS AS IF THE TIRE TREAD COULD BECOME SEPARATED FROM THE SHELL OF THE TIRE AT ANY TIME. THE TIRES ARE YOKOHAMA AVID TOURING S MODEL. HAD ONLY 20,200 MILES ON THEM AND ONLY 2.67 YEARS OLD. THIS COULD HAVE BEEN A DISASTER AT HIGH SPEED FOR MY SON OR DAUGHTER HAD THIS NOT BEEN NOTICED. THE TIRES HAVE NOT BEEN ABUSED AND WERE ROTATED AT 10,000 MILE INTERVALS. I WAS EXPECTING THESE TIRES TO LAST 60,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789704November 10, 2015
TIRES, TIRES:TREAD/BELT
(ACCIDENTALLY FILLED THIS OUT ALREADY ON THE VEHICLE COMPLAINT PAGE, SORRY) I BROUGHT MY VEHICLE IN FOR ITS 90,000 MILE SERVICE AND THE TECHNICIAN TOLD ME BOTH REAR TIRES HAD CRACKS BETWEEN THE TREAD AND THE SHELL OF THE TIRE. THE NEXT DAY I TOOK THE CAR BACK TO THE INSTALLING TIRE SHOP FOR EVALUATION. IT TURNS OUT ALL FOUR TIRES HAD THE SAME PROBLEM AND WERE REPLACED ON A PRORATED BASIS. THIS COULD HAVE BEEN A DISASTER FOR MY SON OR DAUGHTER AT HIGHWAY SPEEDS! THE TIRES HAD ONLY 20,200 MILES AND WERE 2.67 YEARS OLD. I EXPECTED MORE LIKE 60,000 MILES AND NO DEFECTS. YOKOHAMA AVID TOURING S, 205/60 R 16
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789230November 9, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789363November 9, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED ABNORMALLY TO THE FLOORBOARD. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN AGAIN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785794October 24, 2015
AIR BAGS, SEATS
PASSENGER SEAT MALFUNCTION NO LONGER CAN TELL IF OCCUPANT IS IN SEAT. AIRBAG LIGHT ON. MECHANIC SAYS FAULTY WIRING CAUSING DUMMY LIGHT ON DASHBOARD TO ILLUMINATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782420October 15, 2015
STRUCTURE:BODY
DOOR HANDLES AND LATCHES POPPING OFF. DOOR HANDLES ON DRIVER AND PASSENGER DOOR CAME RIGHT OFF. DRIVER DOOR SWINGS OPENS AND SWINGS BACK SHUT AS SOON AS YOU OPEN THE DOOR. LOCKING INDIVIDUALS OUT OF THE CAR WITHOUT BEING LOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743419July 24, 2015
POWER TRAIN
WE WERE NORTHWEST BOUND ON THE OHIO TURNPIKE JUST BEFORE RT 11 SOUTH OF YOUNGSTOWN. TRAVELLING 70 MPH, THE CAR SUDDENLY LOST POWER AND DECELERATED. THE MOTOR CONTINUED TO RUN, BUT THE CAR WOULD NOT GO MORE THAN 5 OR 10 MPH. THE YELLOW WRENCH LIGHT ON THE LEFT SIDE OF THE INSTRUMENT PANEL ILLUMINATED AND REMAINED UNTIL THE MOTOR WAS TURNED OFF. AFTER SITTING ON THE SIDE OF THE HIGHWAY FOR ABOUT AN HOUR, THE VEHICLE WAS STARTED AND THE YELLOW WRENCH LIGHT WAS GONE. AAA ADVISED ME TO TAKE THE NEXT AVAILABLE TURNAROUND AND RETURN HOME WHICH WAS ABOUT 70 MILES AWAY. AFTER WE TURNED AROUND, THE AAA TECHNICIAN FOLLOWED US TO THE NEXT SERVICE PLAZA. WHILE THERE HE CHECKED THE VEHICLE'S FLUIDS AND FOUND NO PROBLEMS. THE VEHICLE'S DIAGNOSTIC CHECK INDICATED THAT ALL OF THE MONITORED SYSTEMS WERE ALRIGHT. WE DROVE THE 70 MILES HOME WITHOUT INCIDENT. I SUSPECT ELECTRONIC THROTTLE BODY CONNECTIVITY AS REFERENCED IN FORD'S CUSTOMER SATISFACTION PROGRAM 13N03 TO BE THE CAUSE OF THIS INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734273July 15, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. WHILE DRIVING 50 MPH, THE VEHICLE WAS HAVING TROUBLE SHIFTING AND CHANGING GEARS. THE MALFUNCTION INDICATOR LAMP ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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