Mercury Milan Complaints (2007)

434 consumer complaints on file.

#10924287November 4, 2016
SERVICE BRAKES
I HIT A POTHOLE WHILE DRIVING AND THE ABS ENGAGED. THEN MY BRAKE PEDAL WENT TO THE FLOOR. THE CAR WOULD NOT STOP. EVENTUALLY THE BRAKE PEDAL CAME BACK TO NORMAL BUT I HAD TO KEEP PUMPING THE PEDAL. I ALMOST CRASHED INTO THE CAR IN FRONT OF ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918726October 25, 2016
VEHICLE SPEED CONTROL
ELECTRONIC THROTTLE BODY (ETB) MALFUNCTION. CAR REVS BUT FAILS TO CATCH. CHECK ENGINE AND WRENCH LIGHTS CAME ON. ONCE CAR STARTED MOVING PEDOMETER DID NOT WORK. WARRANTY ON THIS PART FOR 2009-2014 MODELS HAS BEEN EXTENDED TO 10 YEARS OR 150,000 MILES. THE WARRANTY SHOULD COVER ALL MODEL YEARS AS THIS IS A POTENTIAL PROBLEM BEFORE ON VEHICLES MANUFACTURED BEFORE 2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918463October 24, 2016
AIR BAGS
"TAKATA RECALL" I HAVE RECIEVED THE RECALL IN JULY OF THIS YEAR BUT STILL HAVENT RECIEVED NOTICE TO FIX WITH NEW PART. WOULD LIKE TO GET FIXED ASAP HOPING I DONT HAVE A ACCIDENT BEFORE IT GETS FIXED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918577October 24, 2016
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR WOULD NOT UNLOCK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LOCKING MOTOR MECHANISM WAS FAULTY AND NEEDED TO BE REPLACED. IN ADDITION, THE INTERIOR DOOR HANDLES FOR EACH DOOR FAILED AND WERE ALSO REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 57,400. UPDATED 01/25/2017*CT UPDATED 7/9/18*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915881October 13, 2016
AIR BAGS
TAKATA RECALL 16V384 RECEIVED NOTICE FROM FORD MOTOR CO.JULY 2016.NO ACTION YET.WHAT ARE MY OPTIONS TO GET THIS PROBLEM FIXED? I AM AFRAID TO DRIVE MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914102October 5, 2016
AIR BAGS
A RECALL ON THE RIGHT FRONT PASSENGER AIR BAG WAS STATED ON MAY 31,2016. TO DATE, THE MANUFACTURER HAS NOT YET PUT IN PLACE A REMEDY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913745October 4, 2016
AIR BAGS
THE PASSENGER AIR BAG COVE IS LIFTED AND MIGHT EXPLODE IF NOT TAKEN CARE OF., THE VEHICLE HAS BEEN IN NORMAL USAGE. THERE IS A RECALL IN REGARDS TO THIS AND NO SOLUTION HAS BEEN PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911160October 3, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910718September 30, 2016
AIR BAGS
CAR HAS BEEN UNDER TAKATA AIRBAG RECALL SINCE JULY. IT IS OCTOBER. FORD SEEMS TO BE VERY NONCHALANT ABOUT FIXING A PROBLEM WHICH COULD, "CAUSE SERIOUS INJURY OR DEATH." IS THIS ALSO THE POSITION OF THE NHTSA?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906433September 14, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE SEAMS WHERE THE PASSENGER SIDE AIR BAG WAS LOCATED WERE BEGINNING TO UNRAVEL. THE AIR BAG WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/08/16*LJ UPDATED 11/30/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905087September 9, 2016
STRUCTURE:BODY
ARRIVED AT DESTINATION PARKING LOT AND DRIVER DOOR HANDLE SEEMED TO SNAP AND UNABLE TO OPEN THE DRIVER DOOR. CRAWLED OVER THE CENTER CONSUL TO EXIT THE PASSENGER SIDE. LOCKED CAR AND WHEN I RETURNED I ENTERED THE PASSENGER SIDE AND CRAWLED OVER THE CONSUL TO THE DRIVER SEAT. ONCE I GOT HOME I REPEATED THE SAME EXIT PROCESS AND WENT AROUND TO OPEN THE DRIVER DOOR AND ONCE OPENED IT DID NOT CLOSE. HAD TO BUNGIE CORD THE DOOR SHUT IN THE GARAGE TO TURN OFF THE COURTESY LIGHTS AND SILENCE DOOR AJAR ALARM. NEXT MORNING IMMEDIATELY TOOK IT TO DEALER. DROVE CAREFULLY HOLDING THE DOOR CLOSED WHILE I DROVE. DOOR AJAR ALARM AND LIGHT KEPT APPEARING. REPAIR COST $167.96. 10 DAYS LATER THE DRIVER DOOR FAILED AGAIN WHEN I ARRIVED HOME FROM WORK. THIS TIME I LOWERED THE WINDOW AND REACHED OUTSIDE FOR THE DOOR HANDLE AND THAT WORKED TO OPEN THE DOOR AND IT SEEMED TO CLOSE OKAY BUT NEXT MORNING I RETURNED TO DEALER AND WAS THEN TOLD IT WAS A DIFFERENT ISSUE AND COST $335.45. I AM CONCERNED THAT THIS WAS RELATED TO THE OTHER ISSUES I SEE ABOUT THE DOOR LATCH FAILING SINCE 2010 ON YOUR SITE AND OTHER BLOGS AND THE RECENT RECALL AND NOW EXTENDED RECALL. I AM ALSO CONCERNED THAT THE PARTS USED FOR THE REPAIR MAY BE COMPROMISED AS WELL. THIS IS TOO SCARY IF IT WOULD HAPPEN TO SOMEONE WHO COULDN'T GET OUT OF THE CAR OR HAVE THE DOOR FLY OPEN OR EVEN TRY TO DRIVE HOLDING ONTO THE DOOR TO KEEP IT SHUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899147August 29, 2016
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. WHILE DRIVING 70 MPH, THE VEHICLE DROPPED OUT OF OVERDRIVE AND JERKED FORCEFULLY. THE CONTACT STATED THAT THE ENGINE REVED AND THE SPEEDOMETER FLUCTUATED UP AND DOWN FROM 0-120 CONSTANTLY. THE VEHICLE JERKED BACK AND FORTH EACH TIME THE ENGINE WAS STARTED AND WHEN SHIFTING INTO DRIVE AND REVERSE. THE CONTACT BELIEVED THE THROTTLE CONTROL CABLES WERE FAILING BECAUSE, WHILE IDLING, THE VEHICLE REVED UP TO 2 RPMS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 111,656.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898952August 26, 2016
AIR BAGS
TAKATA RECALL NOTICE OF RECALL RECEIVED MONTHS AGO, HAVE NOT BEEN NOTIFIED OF PARTS AVAILABLE FOR SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898981August 26, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. WHILE STARTING THE IGNITION, THE DRIVER SIDE AIR BAG INDICATOR ILLUMINATED ON AND OFF WHILE DRIVING THE VEHICLE. THE DEALER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896735August 18, 2016
AIR BAGS
2007 MERCURY MILAN. CONSUMER WRITES IN REGARDS TO REMEDY OR REPLACEMENT PARTS NOT AVAILABLE TO REPAIR FRONT PASSENGER AIRBAG INFLATOR RECALL NOTICE. *SMD UPDATED 09/27/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895693August 16, 2016
AIR BAGS
2007 MERCURY MILAN. CONSUMER REQUESTS TO HAVE AIRBAG DEACTIVATED UNTIL REPLACEMENT BECOMES AVAILABLE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892904August 3, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
BRAKE PEDAL SWITCH WOULD MALFUNCTION AND CAR WOULD LOCK IN PARK AND HAD TO REPLACE 2016 COST - I DON'T HAVE THIS RECEIPT HANDY AT THIS TIME. TODAY REPLACED THROTTLE AND AN IGNITION COIL THIS DATE. CAR WOULD STOP ACCELERATING WHEN IN MOTION WHEN DRIVING IN A STRAIGHT LINE AND LOOSE POWER AND HAVE TO PULL OVER AND SHUT OFF AND RESTART AND THEN MORE TIME TO START. REPAIRED TODAY COST OVER $1100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892411August 2, 2016
VEHICLE SPEED CONTROL
WHILE DRIVING ON THE INTERSTATE MY CAR LOST THE ABILITY TO TRAVEL AT A SAFE AND ACCEPTABLE SPEED. THE CARS MAXIMUM SPEED WAS 30 MPH ON AN INTERSTATE THAT HAS A REQUIRED SPEED OF 55MPH. I WAS FORCED TO PULL OVER ON THE SIDE OF THE ROAD AND HAVE THE CAR TOWED. THIS IS A GRAVE SAFETY CONCERN, ESPECIALLY SINCE FORD MOTOR COMPANY KNOWS EXACTLY WHAT THE PROBLEM ORIGINATES FROM. THE CAR WAS THEN TAKEN TO A REPAIR SHOP THAT FOUND THE PROBLEM TO BE A DEFECTIVE THROTTLE BODY. FORD WILL REPLACE THROTTLE BODIES IN 2009 AND UP MERCURY MILAN'S BUT NOT THE 2007. THE CARS HAVE THE EXACT SAME THROTTLE BODIES! IT IS NEGLIGENT ON FORD MOTOR COMPANIES PART TO NOT OFFER TO REPLACE ALL THROTTLE BODIES IN AFFECTED AUTOMOBILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891552July 29, 2016
AIR BAGS
TAKATA RECALL, I RECEIVED NOTICE FOR SAFETY RECALL 16S26 FROM FORD MOTOR COMPANY FOR MY 07 MERCURY MILAN, I CONTACTED MY DEALERSHIP AND FORD DIRECTLY BY PHONE TO RECEIVE A RENTAL SINCE MY CAR IS NOT SAFE TO DRIVE MYSELF, MY 10 YEAR OLD STEP SON AND 1MONTH OLD DAUGHTER. THIS CAR IS MY PRIMARY VEHICLE AND I'M NOT CONTINUING TO DRIVE IT DUE TO RISK OF INJURY OR DEATH TO MY FAMILY, WHICH I WAS TOLD BY [XXX] AT FORD MOTOR CO THAT ITS SAFE TO DRIVE, BUT THIS RECALL NOTICE WOULD NOT HAVE COME WAS THE VEHICLE "SAFE" FOR MY FAMILY TO DRIVE IN. I HAVE CONTACTED MY LOCAL NEWS WNEP 16 AND THE DAILY ITEM, ALSO TRIED MY PROGRESSIVE INSURANCE CO AND THEY ALL TELL ME FORD SHOULD BE COVERING A SAFE VEHICLE FOR ME TILL THE FIX TAKES PLACE, WHICH AS ADVISED BY [XXX] AT FORD COULD BE AWHILE TILL THE PARTS AND LETTER FOR SERVICE ARE READY. PLEASE IF ANYONE COULD HELP ME I WOULD APPRECIATE IT, I DON'T WANT TO RISK MY FAMILY'S LIFE TO DRIVE MY CAR AND WITH AN INFANT I AM IN NEED OF MY CAR. MY NAME IS [XXX] AND CAN BE REACHED BY PHONE AT [XXX], THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891634July 29, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JULY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/05/2017*CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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