Mercury Milan Complaints (2008)

451 consumer complaints on file.

#10967963March 23, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE. UPDATED 05/19/17*LJ *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966095March 15, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. WHILE DRIVING 25 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE VEHICLE WAS DIAGNOSED AS NEEDING THE HCU REPLACED THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000. UPDATED 06/08/17*LJ *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965803March 14, 2017
SERVICE BRAKES
WHEN CAR IS IN MOTION AND ABS BRAKING IS ACTIVATED DUE TO BRAKING ON GRAVEL OR SLICK ROADS, THE BRAKE PEDAL GOES SOFT AND TO THE FLOOR. BRAKING ABILITY IS GREATLY REDUCED REQUIRING YOU TO RAPIDLY PUMP BRAKE PEDAL TO REGAIN SOME HYDRAULIC PRESSURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959081March 7, 2017
SERVICE BRAKES
EVERYTIME I HIT A BUMP THE ABS KICKS ON AND MY BRAKES WILL NOT WORK. BRAKE PEDAL GOES ALL THE WAY DOWN. MY CAR HAS BEEN TO THE DEALERSHIP MANY TIMES FOR THIS PROBLEM. I HAVE SPENT ABOUT 1500 DOLLARS AND STILL HAVE THIS ISSUE. THEY HAVE EVEN TOLD ME THAT THERE IS NOTHING WRONG. MY CAR IS UNSAFE! NOW THEY ARE TRYING TO CHARGE ME 1000 DOLLARS TO REPLACE THE HCU. AFTER LOOKING THIS UP IT TURNS OUT THIS IS A VERY COMMON ISSUES WITH 08 MILIANS. I AM AT MY WITS END WITH THIS. FORD NEEDS TO RECALL THESE CARS. IT GIVES THE DRIVER NO WARNING THAT THE BRAKES ARE GOING TO FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958059March 2, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958291March 2, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. AFTER A COMPLETE STOP, THE VEHICLE LUNGED FORWARD WITHOUT WARNING. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956747February 24, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR THE DEALER AND THE INTERIM NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/05/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956597February 23, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE ABS WAS ACTIVATED AT VARIOUS SPEEDS OVER GRAVEL OR BUMPY ROADS, THE PEDAL WOULD LOSE PRESSURE AND TRAVEL TO THE FLOOR WITHOUT WARNING. AS A RESULT, THE VEHICLE HESITATED TO STOP. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT AN UNKNOWN MODULE AND PUMP RELATED TO THE BRAKING SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956421February 22, 2017
SERVICE BRAKES
WHILE OPERATING VEHICLE AT 35MPH IN WET & COLD WEATHER CONDITIONS I APPROACHED A STOP SIGN AT A LEFT CURVE IN THE ROAD ON A CITY STREET AND BEGAN BREAKING. I BELIEVE THE ABS ACTIVATED AND I FELT MY BREAK PEDAL PULSING AND SUDDENLY WITHOUT WARNING MY BREAK PEDAL BECAME SOFT AND I DEPRESSED MY BREAK PEDAL TO THE FLOOR IN ORDER TO STOP THE VEHICLE. THE VEHICLE DID NOT COME TO A STOP UNTIL 3 CAR LENGTHS PAST THE SIGN. AFTER THIS MY PEDAL NEVER RECOVERED AND I HAD TO PULSE MY BREAK PEDAL TO STOP THE VEHICLE. I TOOK THE VEHICLE TO THE DEALER FOR SERVICE AND WAS INFORMED MY ABS MODULE FAILED. I HAD NO WARNING OR PRIOR INDICATION AND AT NO TIME DID ANY LIGHTS APPEAR ON THE DASH DISPLAY. I HAD NO LEAKS OF BREAK FLUID AND RECENTLY HAD ALL 4 ROTORS AND PADS REPLACED ON THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954643February 15, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000(AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954672February 15, 2017
AIR BAGS, SERVICE BRAKES, HYDRAULIC
2008 MERCURY MILAN. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR AIRBAG INFLATOR AND ANTILOCK BRAKE SYSTEM FAILURE RECALL NOTICES. *SMD THE CONSUMER STATED SHE READ ABOUT AN ABS RECALL. HOWEVER, SHE NEVER RECEIVED A RECALL NOTICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950151February 7, 2017
SERVICE BRAKES
TODAY, 2/7/2017, I WAS DRIVING AT ABOUT 30 MPH ON A VERY WET AND BUMPY CITY STREET. I HIT THE BRAKES AND THE PEDDLE WENT TO THE FLOOR WITHOUT STOPPING THE VEHICLE. I HAD TO USE THE HAND BRAKE TO ASSIST WITH STOPPING. I TOOK IT TO THE LINCOLN DEALER WHO REPORTED THERE ARE NO RECALLS OR SERVICE BULLETINS DESPITE THE ONGOING NHTSA INVESTIGATIONS, MAKING IT CLEAR THAT EVEN WHEN CONFRONTED WITH AN INVESTIGATION, FORD IS UNWILLING TO VOLUNTARILY NOTIFY CUSTOMERS OR REPAIR DOCUMENTED RECURRING PROBLEMS. THIS SAME PROBLEM OCCURRED IN JULY OF 2016 WHEN BRAKING HARD AND STARTING TO TURN FROM HIGH SPEED TO MAKE AN EXPRESSWAY EXIT ON DRY SMOOTH PAVEMENT, 400 MILES AWAY FROM HOME. IN THAT INSTANCE, MY MECHANIC, NOT AFFILIATED WITH FORD, HAD TO BLEED THE BRAKES MULTIPLE TIMES TO GET THE PEDAL TO RESPOND. PRIOR TO THAT IN DECEMBER OF 2015 I HIT THE BRAKES OVER A POTHOLE AT ABOUT 35 MPH ON A CITY STRETT ON A CLEAR DRY PIECE OF PAVEMENT AND THE PEDAL WENT TO THE FLOOR. THAT FIRST TIME HOWEVER THE BRAKES RESET AFTER I PARKED THE CAR FOR AN HOUR AND CAME BACK TO IT. SO IN ALL THREE INSTANCES THE PROBLEM WAS CONSISTENT WITH THE NHTSA INVESTIGATION OPENED AT THE END OF LAST YEAR. NO ACCIDENT, NO INJURY IN ANY OF THE THREE INSTANCES. JUST A DILEMMA OF HOW TO GET THE VEHICLE HOME AND REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948796February 1, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948660January 31, 2017
SERVICE BRAKES
DURING SEVERAL ABS INCIDENTS, THE BRAKE PEDAL GOES TO THE FLOOR; DOES NOT RETURN TO NORMAL DRIVING, APPEARS TO BE AN ISSUE WITH THE HCU UNIT OR THE ABS BRAKE CONTROL MODULE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948499January 30, 2017
SERVICE BRAKES
AFTER ABS ACTIVATES ON SLIPPERY PATCHES, BRAKES DEPRESS NEARLY TO THE FLOOR AND CONTINUE TO REQUIRE EXCESSIVE PRESSURE/FORCE TO BEGIN STOPPING SOME TIME AFTER INITIAL ABS ACTIVATED, DESPITE BEING ON PERFECTLY DRY ROAD. PROBLEM EVENTUALLY DISSIPATES (USUALLY AFTER CAR IS TURNED OFF/ON) BUT WILL RETURN THE MOMENT ABS IS REACTIVATED. HAD ENTIRE BRAKE SYSTEM INCLUDING MASTER CYLINDER INSPECTED BY FORD DEALER AND NO VISIBLE PROBLEMS FOUND. REFERENCED SPECIFIC INCIDENT ON PATCH OF BLACK ICE ON HIGHWAY BUT HAS HAPPENED NUMEROUS TIMES FROM SPEEDS BETWEEN 20 MPH TO 65 MPH MOST RECENTLY ON FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947818January 26, 2017
SERVICE BRAKES
AFTER EFFECTIVELY DEPLOYING THE ABS, THE BRAKE PEDAL WENT SOFT REQUIRING SIGNIFICANT ADDITIONAL PRESSURE ON THE BRAKE PEDAL TO STOP. THIS HAPPENED TWICE. IN EACH INSTANCE I WAS DRIVING ON A VILLAGE STREET OR LOCAL HIGHWAY AT A SPEED BETWEEN 30-40 MILES PER HOUR. AFTER THE FIRST INCIDENT, THE BRAKES EVENTUALLY RETURNED TO NORMAL, WITHIN ABOUT A WEEK. AFTER THE SECOND INCIDENT, THE BRAKE PEDAL REMAINED SOFT AND I NEEDED TO TAKE THE VEHICLE IN FOR A VERY EXPENSIVE REPAIR INCLUDING A NEW HYDRAULIC CONTROL UNIT ASSEMBLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947310January 24, 2017
SERVICE BRAKES
WHEN ABS ACTIVATES THE BRAKE PEDAL GOES SOFT AND DOES NOT RECOVER. PEDAL TRAVELS TO THE FLOOR, CAUSING DELAYED BRAKING AND MORE FORCE TO APPLY BRAKES. THIS HAS HAPPENED WHEN BRAKING ON ICE AND OVER ROUGH ROAD SURFACES. THIS HAS OCCURRED 5 DIFFERENT TIMES SINCE 2013. FOUR OF THOSE TIMES REQUIRED DEALERSHIP REPAIR. CAN NO LONGER BE REPAIRED WITHOUT COSTLY REPLACEMENT OF HYDRAULIC CONTROL UNIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947319January 24, 2017
SERVICE BRAKES
THERE HAVE BEEN MULTIPLE OCCASIONS WHERE MY BRAKES HAVE GONE "SOFT" WHILE DRIVING AND I AM TRYING TO COME TO A STOP. IT HAS OCCURRED ON WET, ICY AND UNEVEN PAVEMENT. I HAVE TO PRESS EXTRA HARD ON THE BRAKES TO BE ABLE TO COME TO A COMPLETE STOP. IT IS VERY SCARY AND I AM ALWAYS AFRAID THAT IS GOING TO HAPPEN WHEN I AM FACED WITH PAVEMENT THAT IS NOT COMPLETELY EVEN OR DRY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947062January 23, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. WHILE DEPRESSING THE BRAKE PEDAL TO STOP THE VEHICLE, THE PEDAL TRAVELED TO THE FLOOR AND THE BRAKING DISTANCE INCREASED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HYDRAULIC CONTROL UNIT WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000. ...UPDATED 05/17/17 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946729January 20, 2017
AIR BAGS
RECEIVED A RECALL NOTICE 16S26 16V-384 IN JULY 2016 - I CHECKED AS LATE AS TODAY AND THEY STILL HAVE NOT RECEIVED PARTS NOR CAN THEY TELL ME WHEN THEY WILL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mercury Milan