Mercury Milan Complaints (2007)

434 consumer complaints on file.

#11013651August 8, 2017
AIR BAGS
TAKATA RECALL. I FIRST RECEIVED NOTICE OF THE RECALL IN JUNE 2016. I CHECKED AGAIN TODAY AND FOUND THAT THE RECALL NOTICE IS STILL THERE, BUT AS IN LAST SUMMER, THERE IS STILL NO REMEDY AVAILABLE. I SPOKE WITH A DEALER IN THE AREA AND THEY CONFIRMED THAT THERE ARE NO PARTS YET AVAILABLE AND THEY DON'T HAVE INFORMATION AVAILABLE WHEN THE PARTS WILL BE AVAILABLE. I RECOGNIZE THIS IS A SIZEABLE RECALL, BUT IT ALSO SEEMS THAT A YEAR IS A LONG TIME TO WAIT FOR REPAIR OF SUCH A POTENTIALLY HAZARDOUS PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013106August 6, 2017
AIR BAGS
TAKATA RECALL; IT HAS BEEN WELL OVER A YEAR SINCE I RECEIVED THIS RECALL LETTER IN JULY 2016 AND I AM CONCERNED ABOUT THE SAFETY OF MU CAR AND PASSENGERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012489August 3, 2017
AIR BAGS
TAKATA RECALL I RECEIVED A RECALL NOTICE IN 2016 -OVER 1 YEAR AGO AND WHEN I CALL A FORD DEALERSHIP TO HAVE IT FIXED THEY SAY THEY STILL DON'T HAVE THE PARTS TO FIX MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012061August 1, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. WHILE DRIVING 35 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE TOOK AN EXCESSIVE AMOUNT OF TIME TO SLOW DOWN. THE FAILURE RECURRED SEVERAL MORE TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. ... .UPDATED 11/16/17 *BF THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE. THE ABS PUMP WAS REPLACED. UPDATED 12/18/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010516July 25, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (VERNER-CADBY, 1240 BLOOMFIELD AVE, FAIRFIELD, NJ 07004, (973) 575-0333) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE REMEDY AND PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010554July 25, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WAS NO DATE ON WHEN THE RECALL PART WOULD BE AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010080July 22, 2017
AIR BAGS
FORD NEVER CONTACTED ME BY MAIL ABOUT THE JUNE 2016 RECALL OF THE TAKATA AIRBAGS IN MY 2007 MERCURY MILAN. I TRIED GOING TO THE BRONDES FORD DEALERSHIP ON SECOR ROAD IN TOLEDO, OHIO IN 2017 AND THEY REFUSED TO FIX MY AIRBAG SAYING IT WAS NOT IN RECALL. I HAVE BEEN TO THEM TWICE TRYING TO GET THIS ISSUE FIXED. THE AIRBAG COVER ON MY DASH IS PULLING APART AND IS READY TO GO AT ANY MINUTE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914754July 18, 2017
LATCHES/LOCKS/LINKAGES
2007 MERCURY MILAN. CONSUMER WRITES IN REGARDS TO VEHICLE DOOR HANDLES, LATCHES AND LOCKS MALFUNCTION- HAS TO OPEN DOORS MANUALLY. CONSUMER SEEKS REIMBURSEMENT FOR REPAIRS. *SMD UPDATED 07/18/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005123July 13, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS WERE NOT AVAILABLE AND TRANSFERRED THE CONTACT DIRECTLY TO NHTSA. THE CONTACT SPOKE TO AN UNKNOWN DEALER IN QUEENS, NY WHO STATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMED PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004935July 12, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AL PIEMONTE FORD LOCATED AT 2500 W NORTH AVE, MELROSE PARK, IL 60160; (708) 356-2000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004806July 12, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BYERS FORD LOCATED AT 1101 COLUMBUS PIKE, DELAWARE, OH 43015; (888) 350-4405) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003084July 5, 2017
AIR BAGS
TAKATA RECALL" I RECEIVED A RECALL A YEAR AGO THIS MONTH REGARDING THE AIRBAG SITUATION. THE DEALERSHIP IS NOT CONCERNED AND HAS NOT RECEIVED ANYTHING TO REPLACE IT. THE SEAL ON MY DASH HAS OPENED UP EXPOSING SOME FOAM. I AM CONCERNED FOR ANYONE TO SIT IN THAT SEAT. I WANT TO KNOW WHEN THIS MATTER WILL BE RESOLVED. IT IS RIDICULOUS THAT THEY HAVE NOT BOTHERED TO FIX THIS CONSIDERING IT IS DANGEROUS. FORD NEEDS TO STEP UP. I WANT SOME ANSWERS!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002597June 30, 2017
AIR BAGS
I WAS SENT A LETTER STATING THAT MY VEHICLE HAS BEEN RECALLED FOR A DEFECT IN THE AIRBAG. I CALLED A FEW MONTHS LATER AND ASKED WHEN IT QILL GWT FIXED AND WAS TOLD WHEN THE PART SHIPMENT COMES IN A WILL RECEIVE A LETTER OR A CALL STATNG WHEN TO BRING IT IN. IF THE PROBLEM WAS'T GOING TO BE FIXED WHEN I RECIEVED THE LETTER ONE SHOULDN'T HAVE BEEN SENT OUT. THIS PROCESS IS TAKING LONGER THAN IT SHOULD AND NEEDS TO BE FIXED SOON. WHO KNOWS WHEN AN ACCIDENT IS GOING TO HAPPEN WETHER ITS MY FAULT OR NOT, ME AND MY FAMILY ARE GOING TO BE SERIOUSLY HURT. THEN I WILL BE FORCED TO TAKE LEGAL ACTIONS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11001602June 27, 2017
AIR BAGS
I RECEIVED NOTIFICATION OF RECALL INVOLVING THE PASSENGER SIDE AIRBAG IN JULY OF 2016. YOUR SITE SHOWS ME THAT THE REPAIR IS STILL NOT AVAILABLE, ALMOST A YEAR LATER. SO I AM DRIVING IN A CAR AND MY PASSENGER, USUALLY MY WIFE, IS NOT AS SAFE AS SHE SHOULD BE. I FIND THIS TO BE A SERIOUS PROBLEM. CAN YOU HELP REMEDY THE SITUATION?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001727June 27, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) FOR THE FRONTAL PASSENGER AIR BAG INFLATOR. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (JACK BYRNE FORD, LOCATED AT 1003 HUDSON RIVER RD, MECHANICVILLE, NY, 12118) AND WAS INFORMED THAT THE RECALL REMEDY PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO PARTS AVAILABLE. THE CONTACT WAS REFERRED TO NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001551June 26, 2017
SERVICE BRAKES
JUST PURCHASED THIS CAR USED. 91, K MILES. BRAKES FAILED ON ME. I TURNED AROUND IN A PARKING LOT MAKING A SHARP LEFT TURN AND PULLED BACK OUT ONTO THE ROAD. I WAS ONLY ABOUT 20 YARDS FROM A STOP SIGN. WHEN I APPROACHED THE STOP SIGN, MY BREAKS WENT TO THE FLOOR AND WE WENT STRAIGHT THROUGH THE INTERSECTION, UNABLE TO STOP. I PUMPED THEM LIKE CRAZY AND WE SLOWED TO A STOP ABOUT 4 CAR LENGTHS FROM THE STOP SIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001214June 25, 2017
AIR BAGS
TAKATA RECALL WAITING FOR REPAIR FOR OVER 1 YEAR - MERCURY CONTINUES TO STATE THAT PARTS ARE NOT AVAILABLE. THIS IS AN INORDINATE AMOUNT OF TIME FOR A SAFETY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000476June 21, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (COOPER MOTORS LOCATED AT 985 YORK ST HANOVER, PA 17331 717-632-4255) AND WAS INFORMED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000513June 21, 2017
AIR BAGS, STRUCTURE:BODY
TAKATA RECALL THERE HAS BEEN NO UPDATE IN THE LAST YEAR SINCE THE RECALL WAS ANNOUNCED, REGARDING REPLACING THE PASSENGER AIRBAG IN MY 2007 MERCURY MILAN. THE STITCHING (OR WHATEVER MATERIAL IS USED) HAS STARTED TO DISINTEGRATE ON THE PASSENGER SIDE DASHBOARD, WHERE THE AIRBAG IS HOUSED. I'VE BEEN HOPING THE RECALL WOULD HAVE BEEN COMPLETED BEFORE NOW, SO I WOULDN'T HAVE TO HAVE THE CAR TAKEN IN TWICE TO BE FIXED: ONCE FOR THE DETERIORATING DASHBOARD AROUND THE PASSENGER AIRBAG, AND A SECOND TIME TO HAVE THE AIRBAG REPLACED WHEN THE PARTS FOR THE RECALL BECOME AVAILABLE. I'M VERY CONCERNED TO KEEP DRIVING THE CAR, AND ALSO FOR THE RESALE VALUE, IF I WANTED TO SELL THE CAR DUE TO THIS ISSUE STILL NOT BEING RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995140June 14, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE OLATHE FORD DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. IN ADDITION, THE CONTACT ALSO TOOK THE VEHICLE TO GET THE AIR BAG WARNING INDICATOR INSPECTED AT LINDAN AUTO WHERE THE TECHNICIAN STATED THE AIR BAG WARNING LIGHT BEING ON WAS ATTRIBUTED TO THE TAKATA RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,456. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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