Mercury Milan Complaints (2007)

434 consumer complaints on file.

#11034778October 20, 2017
AIR BAGS
TAKATA RECALL. RECALL ISSUED JUNE 1, 2016, AS OF OCTOBER 20, 2017, STILL NO REMEDY PER WEB SITE AND THE DEALER I CALLED. THIS IS A POTENTIALLY LIFE THREATENING DEFECT AND A REMEDY SHOULD HAVE BEEN FOUND BY NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035167October 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER (MIKE REICHENBACH FORD LINCOLN, 600 N COIT, FLORENCE, SC, 29501) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034681October 19, 2017
SERVICE BRAKES
SOFT BRAKE PEDAL, PEDAL GOES MOST OF THE WAY TO FLOOR TO STOP. REPLACED MASTER CYLINDER AND PADS. INFORMED THAT HYDRAULIC CONTROL UNIT WAS BAD AS WELL(COST OF AN ADDITIONAL $1300.00). CONCERNED ABOUT THE COST OF REPAIR AND STORIES OF OTHERS THAT HAD REPEATED FAILURES OF THE HCU. FORD SHOULD REPLACE UNIT FOR FREE AFTER THE FIRST OCCURRENCE. I WILL PAY FOR THE REPAIR ONCE, BUT DON'T WANT TO BE BLEED REPEATEDLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034361October 18, 2017
AIR BAGS
TAKATA RECALL: I RECEIVED AN AIRBAG RECALL (MNF#16526) FROM FORD/MERCURY ON JULY 1, 2016. MY FORD DEALER KEEPS TELLING ME NO FIX AVAILABLE AS OF OCT., 2017. THIS A LIFE TREATENING SITUATION THAT HAS NOT BEEN ADDRESSED AND IS UNACCEPTABLE. FORTUNATELY NO ONE HAS BEEN INJURED. WHAT CAN WE DO TO GET THIS FIXED ASP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033852October 16, 2017
AIR BAGS
TAKATA RECALL MY LAST UPDATED REPORT FROM 8.24.16 SAYS THERE IS AN AIRBAG RECALL AND THERE IS NO RESOURCE FOR REPAIR. YOUR WEBSITE REPEATS THE SAME INFORMATION TODAY 10.16.2017. ENTIRE FAMILY AND PUBLIC IS AT RISK IN THE EVENT OF A FAILURE. WHAT CAN BE DONE TO GET THIS DONE????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032040October 6, 2017
STEERING, UNKNOWN OR OTHER
PULLEY BOLT HAS BROKEN OFF 3 TIMES NOW WITHIN 1500 MILES OF DRIVING THE CAR.ONCE DRIVING ON A CITY STREET, ANOTHER TIME WHILE SITTING AT A TRAFFIC LIGHT AND THE 3RD WHILE ON THE HIGHWAY GOING AROUND A CURVE AT HIGHER SPEED. WHEN THE BOLT BREAKS, IT ALLOWS THE PULLEY TO BE THROWN AROUND, AND THE SERPENTINE BELT TO COME OFF, RESULTING IN LOSS OF CHARGING SYSTEM, A/C SYSTEM, AND POWER STEERING SYSTEM. THE IS A SAFETY CONCERN ESPECIALLY IF YOU ARE TRAVELING AT HIGH SPEED OR TURNING A CORNER OR GOING AROUND A CURVE. MY DAUGHTER COULD HAVE HAD AN ACCIDENT IF SHE HAD LOST CONTROL OF THE VEHICLE WHILE TURNING AND HAVING NO POWER STEERING ALL OF THE SUDDEN. FORD MOTOR CO. KNOWS OF THIS PROBLEM WITH THE FUSION AND MILAN VEHICLES AND REFUSES TO DO A RECALL AND OR COME UP WITH A SOLUTION FOR THE THOUSANDS WHO DRIVE THESE VEHICLES DAILY. WE ARE ALSO INCURRING STEEP REPAIR BILLS TO REPLACE THE BOLTS AND PULLEYS AND BELTS THAT ARE BROKEN OR DAMAGED WHEN THE BOLT BENDS OR BREAKS OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031715October 4, 2017
FUEL/PROPULSION SYSTEM
THROTTLE BODY MALFUNCTION AND ACCELERATION PROBLEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031380October 2, 2017
SERVICE BRAKES
MULTIPLE TIMES WHILE TRYING TO BRAKE IT TAKES LONGER THAN IT SHOULD. IF BRAKING OVER MAN HOLE COVERS, IT WILL FEEL LIKE THE BRAKES ARE SKIDDING. TWO TIMES I HAVE BEEN IN ACCIDENTS WHERE I HAD PLENTY OF BRAKING SPACE AND HAD THE BRAKE TO THE FLOOR BUT STILL DID NOT HAVE TIME TO STOP. BOTH TIMES WERE ON HIGHWAYS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11030679September 30, 2017
FUEL/PROPULSION SYSTEM
THROTTLE BODY MALFUNCTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030079September 27, 2017
AIR BAGS
WE HAVE NOT RECEIVED ANY FURTHER WORD TOWARD RESOLVING THIS COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025502September 26, 2017
SERVICE BRAKES
BRAKE PEDAL LOOSES PRESSURE AND GOES "SOFT" WHEN TRYING TO BRAKE. MOST TIMES HAVE TO PRESS BRAKES TO THE FLOOR TO COME TO COMPLETE STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025277September 25, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED ABOUT THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023487September 14, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (RTE 23 AUTO, BUTLER, NJ, 866-428-3415) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022805September 12, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART FOR THE REPAIR WAS UNAVAILABLE. AN UNKNOWN LOCAL DEALER WAS CONTACTED, BUT COULD NOT PROVIDE A DATE FOR PART AVAILABILITY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT OFFERED NO ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/01/17*LJ UPDATED 11/3/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021051September 1, 2017
AIR BAGS, ENGINE
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. WHILE DRIVING 40 MPH, THE VEHICLE SHOOK, SPUTTERED, AND LOST ALL POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART, BUT WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A FAULTY COIL PACK THAT NEEDED REPLACEMENT. THE CONTACT STATED THAT THE INDEPENDENT MECHANIC REPLACED THREE COIL PACKS; HOWEVER, WHEN THE MECHANIC ATTEMPTED TO START THE VEHICLE, THE COIL PACKS EXPLODED AND THE VEHICLE SHUT OFF AGAIN. THE INDEPENDENT MECHANIC INFORMED THE CONTACT THAT THE REPAIRS WERE TOO LARGE OF A JOB FOR HIM AND SUGGESTED THE VEHICLE BE TAKEN TO A DEALER. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED AN AIR BAG FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 43,200. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020750August 31, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HERTRICH FORD LINCOLN OF MILFORD (LOCATED AT 1427 BAY RD, MILFORD, DE) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE PART NEEDED TO BE REDESIGNED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019827August 26, 2017
SERVICE BRAKES
WHEN DEPRESSING THE BRAKES AND ENGAGING THE ABS THE PEDAL BECOMES SPONGY AND GOES TO THE FLOOR. SOMETIMES PUMPING THE BRAKE BRINGS UP THE PRESSURE AGAIN BUT NOT ALWAYS. I'VE HEARD IT COULD BE THE ABS MODULE GONE BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018951August 22, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BALDWIN MOTORS INC AT 800-533-4308 (LOCATED AT 1730 US-190, COVINGTON, LA 70433) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT THEN CALLED LAMARQU FORD AT 504-443-2500 (LOCATED AT 3101 WILLIAMS BLVD, KENNER, LA 70065) WHERE IT WAS ALSO CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/18/17*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014141August 10, 2017
SERVICE BRAKES
WHEN I APPLY MY BRAKE, THE PEDAL GOES TO THE FLOOR AND IS HARD TO STOP, AFTER STOPPING I WILL PUMP THEM AND GET PRESSURE BACK, BUT AS SOON AS I BRAKE AGAIN THE PEDAL GOES TO FLOOR AND IS HARD TO GET TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014040August 9, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (BOB-BOYD FORD, 2840 N COLUMBUS ST, LANCASTER, OH 43130, (740) 654-1122) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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