Mercury Milan Complaints (2006)

214 consumer complaints on file.

#10507093April 4, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT STATED THAT THE REAR PASSENGER SIDE WINDOW FELL INTO THE DOOR PANEL AND FAILED TO CLOSE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY WERE TOLD THAT THE WINDOW WOULD NEED A NEW MOTOR. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WINDOW ALSO FAILED. THE DEALER STATED THAT MOTOR WOULD HAVE TO BE REPLACED AS WELL. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 65,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499912February 25, 2013
TIRES
TL* THE CONTACT OWNS A 2006 MERCURY MILAN EQUIPPED WITH FUTURE TOURING VR 545 TREAD DEPTH TIRES, SIZE 225/50/R17. THE CONTACT STATED THAT WHILE DRIVING IN INCLEMENT WEATHER AND TRYING TO ACCELERATE, THE TIRES SPUN OUT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE TIRES WERE PERFORMING TO STANDARDS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 40,000. UPDATED 4/1/13 *CN UPDATED 4/5/13 *CN THE CONSUMER STATED HE PURCHASED FOUR TIRES, AND PRESENTLY THEY HAVE 70% TREAD LEFT. THE CONSUMER STATED WHEN HE ATTEMPTED TO DRIVE IN RAINY WEATHER, HE FELT THE WHEELS SPIN, AND IT WAS DIFFICULT TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491645January 7, 2013
STRUCTURE:BODY:DOOR, STRUCTURE:BODY
PULLED INTO A PARKING LOT WITH MY SON IN THE FRONT PASSENGER SEAT. SHUT OFF THE ENGINE AND ATTEMPTED TO PULL THE DRIVER DOOR HANDLE TO EXIT THE VEHICLE. IT (THE HANDLE) BROKE IN HALF AND WAS UNABLE TO EXIT THE VEHICLE QUICKLY OR SAFELY. I BEGAN TO PANIC AS I FELT TRAPPED. SO I ROLLED DOWN THE POWER WINDOW FOR AIR AND TO CALM DOWN. BEFORE I WAS ABLE TO THINK CLEARLY AND TRY OPENING THE DOOR WITH THE EXTERIOR HANDLE FROM THE INSIDE, I EXITED THE VEHICLE THROUGH THE DRIVER WINDOW. THIS IS CLEARLY A SAFETY ISSUE AS THE HANDLES ARE A CHRONIC PROBLEM ON ALL 4 INTERIOR DOORS. SOMEONE WILL NEED TO EXIT THEIR VEHICLE QUICKLY. IF THIS HAPPENS THEY ARE SLOWED DOWN IF NOT TRAPPED INSIDE. HOW MANY COMPLAINTS WILL IT TAKE TO MAKE THIS A RECALL ISSUE? FORD HAS MADE NO EFFORT TO CORRECT THIS PROBLEM AND RE INSTALLS THE SAME DEFECTIVE DOOR HANDLES AT THE DEALERS. THIS SHOWS A LACK OF DUE DILIGENCE ON FORD MOTOR COMPANIES PART. MANY FORD FUSION & MERCURY MILAN OWNERS HAVE HAD THE SAME PROBLEM HAPPEN ON THE REPLACEMENT HANDLES ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479846October 11, 2012
STRUCTURE:BODY
MY DRIVER'S SIDE INSIDE DOOR HANDLE BROKE. I WAS TRYING TO GET OUT OF THE CAR AFTER PARKING IT BUT COULDN'T. I HAD TO ROLL DOWN THE WINDOW AND OPEN THE DOOR USING THE OUTSIDE DOOR HANDLE. THIS IS A REAL SAFETY PROBLEM AND SINCE THIS ISN'T AN ISOLATED EVENT, (NOTICE THE NUMBER OF COMPLAINTS AND THE NUMBER OF MULTIPLE REPAIRS/REPLACEMENTS) FORD SHOULD REPLACE THEM OR UPGRADE THEM TO SOMETHING MORE RELIABLE. AT SOME POINT SOMEONE WILL BE INJURED OR WORSE BECAUSE THEY WEREN'T ABLE TO EXIT THEIR CAR QUICKLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469476August 7, 2012
STRUCTURE:BODY:DOOR
THE PLASTIC INTERIOR DOOR HANDLES BROKE WITHOUT EVEN TOUCHING THEM. BOTH FRONT HANDLES BROKE WITHIN A WEEK OF EACH OTHER. I DIDN'T KNOW THE FRONT PASSENGER SIDE WAS BROKEN UNTIL MY WIFE ASKED ME TO GET OUT OF THE CAR TO LET HER OUT ON HER SIDE. AND THEN APPROXIMATELY A WEEK LATER THE DRIVER'S SIDE INTERIOR HANDLE BROKE ALSO. NOW NEITHER DOOR CAN BE OPENED FROM THE INSIDE. THE WINDOW NEEDS TO BE ROLLED DOWN AND THE OUTSIDE HANDLE NEEDS TO BE USED. WHEN WE BOUGHT THE CAR (USED) THE REAR DRIVER'S SIDE INTERIOR HANDLE PLASTIC WAS BROKEN AND WE KNEW THIS. EVEN BROKEN YOU CAN STILL USE IT TO OPEN THE REAR DOOR. I WAS IN THE DRIVERS SEAT WHEN THE DRIVER'S INTERIOR HANDLE BROKE. I WAS PARKED, AND I HEARD A CLICK BEFORE I TRIED OPENING MY DOOR FROM THE INSIDE AND THE DOOR WOULD NOT OPEN. THERE IS DEFINITELY A BIG PROBLEM WITH THESE CHEAP PLASTIC DOOR HANDLES THAT FORD MOTOR COMPANY NEEDS TO ADDRESS. THREE OUT OF FOUR INTERIOR HANDLES ARE BROKEN. IT IS TRULY A SAFETY ISSUE IF YOU CANNOT EXIT YOUR CAR USING THE INTERIOR DOOR HANDLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468358July 30, 2012
STEERING
MY POWER STEERING FAILED AS I WAS PULLING OUT OF A PARKING SPACE. I HEARD A FAINT NOISE LIKE A MARBLE DROPPING ONTO A SURFACE AND ROLLING AS I STARTED THE CAR. I QUICKLY REALIZED I WAS NOT ABLE TO STEER THE CAR. I HAD THE CAR TOWED TO MY MECHANIC. HE INFORMED ME THAT THE BOLT ON THE IDLER PULLEY BROKE, AND PART OF THIS BOLT FELL INTO THE ENGINE. WHEN I ASKED HIM HOW THIS COULD HAPPEN, HE INFORMED ME THAT HE BELIEVED IT WAS DUE TO THE FAULTY DESIGN - PLACING TOO MUCH PRESSURE ON THIS BOLT, CAUSING IT TO EVENTUALLY BREAK IN TWO. THEY HAD TO TAKE THE ALTERNATOR OFF TO RECOVER THE PIECE OF THE BOLT THAT FELL INTO THE ENGINE. THE IDLER PULLEY WAS THEN REPLACED. I BELIEVE THAT IF THIS HAD HAPPENED WHILE I WAS DRIVING, ESPECIALLY AT A HIGH SPEED, IT WOULD HAVE CAUSED A VERY SERIOUS IF NOT FATAL ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467755July 26, 2012
STRUCTURE:BODY
I HAVE A 2006 MERCURY MILAN AND I HAVE HAD TO REPLACE THE DRIVER'S DOOR HANDLE TWICE. ONCE WAS UNDER WARRANTY DUE TO THE "CHROME" PEELING OFF. THE SECOND TIME IT WAS REPLACED THE DOOR HANDLE BROKE AND I ENDED UP PAYING $54 FOR A NEW PLASTIC HANDLE. I HAVE ALSO HAD THE PASSENGER SIDE DOOR HANDLE TO BREAK IN THE SAME SPOT AND HAD TO REPLACE IT AND THAT COST ME $35 AT THE TIME DUE TO ME WORKING FOR A LOCAL FORD COMPANY. I STRONGLY FEEL THAT THIS IS A SAFETY HAZARD BECAUSE IF THE VEHICLE CAUGHT ON FIRE OR YOU HAD AN ACCIDENT AND THE HANDLE HAPPENS TO BREAK AT THE SAME TIME YOU WOULD HAVE TO ROLL THE WINDOW DOWN TO OPEN THE HANDLE FROM THE OUTSIDE OR CRAWL TO THE PASSENGER SIDE TO GET OUT. ANYONE OF LARGER SIZE WOULD HAVE TROUBLE CRAWLING TO THE PASSENGER SIDE TO GET OUT OF THE VEHICLE. I ALSO FEEL THAT FORD SHOULD HAVE TO RECALL THESE HANDLES AND PUT SOMETHING WITH HIGHER QUALITY IN THAT WILL NOT BREAK. I PERSONALLY FORESEE THIS BEING A LAWSUIT WAITING TO HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459386May 23, 2012
POWER TRAIN
VEHICLE AUTOMATIC TRANSMISSION WILL ATTEMPT TO DOWNSHIFT TO LOWER GEAR ON AN UPWARD HILL OR GRADE. WITHOUT WARNING, TRANSMISSION DISENGAGES, SLIPS, AND SUDDENLY JERKS INTO GEAR CAUSING THE VEHICLE TO LUNGE FORWARD, SOMETIMES FORCEFUL ENOUGH TO POSSIBLY LOSE CONTROL. MANY OTHER FORD VEHICLE MODELS WERE ALSO AFFECTED. FORD ISSUED A TECHNICAL SERVICE BULLETIN #08-24-1 IN 2008 ABOUT THE KNOWN PROBLEM, BUT WILL DO NOTHING ABOUT IT AFTER WARRANTY EXPIRATION. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457525May 4, 2012
ENGINE AND ENGINE COOLING, POWER TRAIN
WHEN SWITCHING LANES ON A HIGHWAY AT 45 MPH, ATTEMPTED TO ACCELERATE BUT CAR WHICH IS AN AUTOMATIC WOULD NOT SHIFT. HAD TO GET TO SHOULDER TO GET CAR SLOWED DOWN AND GET IT TO SHIFT INTO GEAR. AFTER THAT INCIDENT IT WOULD ONLY DRIVE IN THE LOWER DRIVE GEAR NOT IN THE NORMAL DRIVE GEAR. AFTER CAR HAD BEEN PARKED FOR 30 MINUTES, THE CAR WOULD WORK IN NORMAL DRIVE GEAR BUT STILL DID A HARD POP TO SHIFT GEARS WITH A HARD ACCELERATION. MECHANIC DETERMINED THAT THE TRANSMISSION WILL GO INTO NEUTRAL AND THAN POP INTO GEAR. FORD IS AWARE OF ISSUE AS HAD ISSUED A TECHNICAL SERVICE BULLETIN ON CORRECTING THE ISSUE. A TRANSMISSION WITH ONLY 70000 MILES SHOULD NOT BE SHIFTING INTO NEUTRAL BY ITSELF WHICH CREATES A POTENTIAL FOR AN ACCIDENT ESPECIALLY ON A HIGHWAY THAT MAY NOT HAVE SHOULDERS FOR THE DRIVER TO MOVE ITS NOW SLOW VEHICLE OUT OF TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448897February 22, 2012
POWER TRAIN, SERVICE BRAKES, HYDRAULIC
I HAD TO REPLACE THE BRAKE BOOSTER,CV BOOTS, MASTER CYLINDER ROTORS AND BRAKES. ALL TO THE TUNE OF 2,000. I HAD NO WARNING. NO LIGHTS IN THE DASH CAME ON OR ANYTHING. I WAS GOING DOWN A HILL AND ALL OF A SUDDEN THERE WERE NO BRAKES. I HAVE HAD CARS AND DROVE THEM FOR OVER 200,000 MILES AND I HAVE NEVER HAD TO REPLACE ALL THIS STUFF ON A CAR. THIS MERCURY HAS COST ME SO MUCH MONEY. ITS NOT LIKE ITS A MERCEDES OR BMW. NOTHING ON THIS CAR IS CHEAP TO GET FIXED. I HAVE REPLACED THE BRAKES OVER 20 TIMES AND THE CAR IS ONLY 6 YEARS OLD. I SEE WHY THEY STOPPED MAKING THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448895February 22, 2012
STRUCTURE:BODY
MY PASSENGER BACK DOOR HANDLE BROKE OFF. IT IS VERY SELDOM THAT ANYONE RIDES IN MY BACK SEAT. I AM SINGLE AND HAVE NO CHILDREN SO THE HANDLE SHOULD NOT HAVE BROKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445414January 26, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER DOORS COULD NOT BE LOCKED. THE LOCKS WERE ABLE TO BE ENGAGED BUT WOULD UNLOCK IMMEDIATELY AND INDEPENDENTLY. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE MILEAGE AND THE CURRENT MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441419December 27, 2011
STRUCTURE:BODY:DOOR
THE INTERIOR DOOR HANDLES ARE BREAKING. MY REAR PASSENGER SIDE INTERIOR DOOR HANDLE BROKE ABOUT A YEAR AGO. I DIDN'T THINK ANYTHING OF IT. THIS WEEK MY FRONT PASSENGER SIDE INTERIOR DOOR HANDLE BROKE. BECAUSE OF THIS MY FRONT PASSENGER SIDE DOOR WILL NOT LOCK. I DID RESEARCH ONLINE AND THERE ARE MANY CASES OF THIS HAPPENING. THE DOOR HANDLES ARE CHEAP PLASTIC THAT BREAK EASILY WITH REGULAR USE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434915November 8, 2011
STRUCTURE:BODY
DOOR HANDLE ON REAR PASSENGER SIDE BROKEN OFF AT 40K, SON UNABLE TO EXIT THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424336September 8, 2011
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A WEBASTO HOLLANDIA TVS 900. THE CONTACT STATED THAT SHE RECEIVED A RECALL NOTICE ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 10E038000 (VISIBILITY:SUN ROOF ASSEMBLY). THE MANUFACTURER AND AN AUTHORIZED DEALER WERE NOTIFIED, BUT THE CONTACT WAS UNABLE TO BE PROVIDED WITH AN ANSWER AS TO WHETHER OR NOT HER SUN ROOF WAS INCLUDED IN THE RECALL. THE SUN ROOF WAS NEVER REPAIRED. UPDATED 10/4/11 *CN UPDATED 10/24/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420794August 20, 2011
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
INTERIOR DOOR HANDLES ARE BREAKING. RESULTING IN THE INABILITY TO LOCK THOSE DOORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415429July 27, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
I AM UNABLE TO OPEN DRIVER SIDE DOOR FROM THE INSIDE OF CAR. THE HANDLE REMAINS IN THE UNLOCKED POSITION AND CAN ONLY BE OPENED FROM THE OUTSIDE OF THE CAR. THE CAR CAN'T BE LOCKED WITH THE REMOTE, ONLY WITH THE KEY. IN THE EVENT THERE WAS AN EMERGENCY, THE DRIVER WOULD NOT BE ABLE TO GET OUT OF THE CAR UNLESS THEY COULD OPEN THE WINDOW AND THEN OPEN THE DOOR FROM THE OUTSIDE. THIS PROBLEM APPEARS TO BE PREVALENT WITH THE 2006 MODELS BOTH FORD AND MERCURY. JUST SEARCH THE INTERNET. IT APPEARS THE RESOLVE IS TO HAVE THE INSIDE DOOR HANDLE REPLACED. THERE HAVE BEEN RECALLS ON OTHER FORD MODELS FOR SIMILAR PROBLEMS BUT NOT THE FUSION OR MILAN, WHICH HAVE THE MOST COMPLAINTS SEEN ON THE INTERNET. THE DEALER WILL FIX THE PROBLEM FOR A FEE BUT IT SEEMS LIKE THIS IS NOT DUE TO NORMAL WEAR AND TEAR. MY VEHICLE HAS ONLY 44,344 MILES, IS WELL CARED FOR AND IT IS EVIDENT THAT OTHERS HAVE EXPERIENCED THE SAME PROBLEMS WITH MUCH LESS MILEAGE. I AM SURPRISED THAT THIS ISSUE HAS NOT BEEN ADDRESSED. I HAVE CALLED FORD MOTOR COMPANY AND THEY HAVE INFORMED ME THAT IF CUSTOMERS DO NOT REPORT THE PROBLEMS DIRECTLY THEN THERE IS NO ACTION TO TAKE CARE OF SUCH SERIOUS AND POTENTIALLY DANGEROUS PROBLEMS, SO I AM REPORTING MY PROBLEM. I HOPE TO SEE THIS BECOME A RECALL ISSUE AS THE DEALER I SPOKE WITH INFORMED ME THAT THESE HANDLES BREAK VERY EASY AND WITH NO WARNING LEAVING A PASSENGER OR DRIVER STUCK INSIDE THE CAR AND THIS COULD BE A MATTER OF LIFE OR DEATH IN AN EMERGENCY OR ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409354June 29, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
INTERIOR DOOR HANDLES HAVE A TENDENCY TO SNAP, WITH NO INDICATION THAT THEY ARE WEAK OR FRAGILE. THIS HAS HAPPENED TO ME PERSONALLY TWICE AND TO OTHERS MANY TIME, ACCORDING TO ONLINE FORUMS FOR THIS VEHICLE. THERE IS NO AVAILABLE REPAIR BEYOND REPLACEMENT OF THE DOOR HANDLES. OBVIOUSLY, IN AN ACCIDENT THIS WOULD LIMIT ONE'S ABILITY TO SAFELY EXIT THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360700October 15, 2010
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
PASSENGER INSIDE DOOR HANDLE BROKE AND NEEDED TO BE REPLACED. CD PLAYER BROKE AND I AM THE ONLY ONE WHO USES THE CAR. THE EMISSIONS LIGHT CAME ON AND A FAULTY THERMOSTAT NEEDED TO BE REPLACED....ALL TO THE TUNE OF HUNDREDS OF DOLLARS. I PURCHASED THE EXTRA PROTECTION INSURANCE BUT OF COURSE NONE OF THIS WAS COVERED. NEVER WOULD BUY A MERCURY AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355789September 15, 2010
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT STATED THAT SHE WAS UNABLE TO LOCK THE DRIVER'S SIDE DOOR WITH THE REMOTE. SHE COULD UNLOCK THE DOOR BUT SHE HAD TO LOCK IT MANUALLY. IN SEPTEMBER 2010, THE PASSENGER SIDE DOOR WOULD NOT LOCK AND THE PASSENGER COULD NOT OPEN THE DOOR USING THE HANDLE TO GET OUT. SHE WAS ABLE TO OPEN IT FROM THE OUTSIDE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE HANDLES AND DOOR LOCKS NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED TO ASSIST WITH 10% OF THE REPAIR COSTS. THE CURRENT MILEAGE WAS APPROXIMATELY 51,000. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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