Mercedes-Benz Sprinter Service Bulletins (2023)
110 manufacturer communications on file.
- October 17, 2024•Document ID: 11009856Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- LI49.20-N-076565
- Date Added:
- November 5, 2024
- Manufacturer:
- FREIGHTLINER
SummaryComplaint: Check engine light with fault code: P300E3B the efficiency of component 'SCR catalytic converter' is not sufficient, is present in the CDI control unit CDI (N3/28). Cause: This subject is currently being analyzed for all 907s equipped with the OM642 engine. Follow the instructions related to this subject to collect information about your vehicle. After completing the checks, please open a TIPS case and at-tach the collected information.
Associated Products (10)Associated Documents - October 10, 2024•Document ID: 11009855Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI14.30-N-075882
- Date Added:
- November 5, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Check engine warning light active. Fault code P300CA8 or P300CA9 "Hot film mass air flow sensor malfunction" present in engine control unit. Cause These faults can be set if: 1. A leakage upstream of the exhaust gas turbocharger causing a to high EGR rate. 2. Carbonized parts, e.g., the intake module, housing intermediate flange on high-pressure EGR valve (assembly of exhaust pressure sensor P3) or the intake ports also let through too little air. 3. The air filter has been highly soiled, incorrectly positioned or has a deformation.
Associated Products (5)Associated Documents - September 25, 2024•Document ID: 11008717Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- LI49.20-N-076565
- Date Added:
- October 8, 2024
- Manufacturer:
- FREIGHTLINER
SummaryComplaint Check engine light with fault code: P300E3B the efficiency of component 'SCR catalytic converter' is not sufficient, is present in the CDI control unit CDI (N3/28). Cause This subject is currently being analyzed for all 907s equipped with the OM642 engine. Follow the instructions related to this subject to collect information about your vehicle. After completing the checks, please open a TIPS case and attach the collected information. Remedy Please complete the following inspections and tests: 1. Perform a tailpipe wipe test and document the results along with photographs. 2. Inspect the NOx connectors, pins, crimps, and harnesses between N37/7 and N37/8 to F152f59, Z7108, W105/3, and X30/81. 3. Provide actual values/sensor plausibility test results for all pressure and temperature sensors with the engine com- pletely cooled off for at least eight hours, the key on, and the engine off. Repeat the test with the engine/exhaust at operating temperature and the engine idling. 4. Perform a pressurized smoke test of the intake, charge air system, and exhaust to verify that there are no leaks. Apply overpressure (not exceeding 26 psi) from the exhaust pipe end and seal the system at the clean airline toward the air filter housing. Manipulate all components during the smoke test. 5. Provide diesel particulate filter actual values and regeneration history. 6. Inspect the SCR temperature sensor wirings and pins for electrical and physical correctness. Determine whether this sensor reaches operating temperature while driving and document the time it takes to reach operating temperatu- re. 7. Inspect the Adblue injector nozzle/s for clogging or leaking, and provide photographs. 8. With the Adblue injector/s removed from the exhaust system, perform two to three Adblue pressure tests and check for leaks. If leaks are detected, provide photographs. 9. Collect an Adblue sample, test fluid quality, and provide notes on its condition and quantity (color, clarity, separati- on, odor, etc.), along with a photograph for review. Also, provide a photograph of the spray pattern. 10. Separate the exhaust pipe downstream of the diesel particulate filter, inspect the diesel particulate filter and SCR, and note any soot, blockage, or damage. Provide photographs. 11. Inspect the SCR catalyst interior for dried Adblue residue, and provide photographs. 12. Perform several test drives at varying speeds to gather graphical illustrations (screenshots of the completed graphs in PDF format) of signals from NOx sensors. Provide three to four graphs or actual values of operational NOx sensors with XENTRY; see attachments for examples. Additionally, provide one graph/screenshot of the vehicle idling at operating temperature. Disconnect the Adblue injection valve, drive for approximately 30 minutes to exhaust all Ad- blue within the SCR catalytic converter, and provide two to three additional NOx graphs/screenshots with the sensor disconnected. (see attachments for needed graphs)
Associated Products (11)Associated Documents - July 27, 2024•Document ID: 11005571Service CampaignUNKNOWN OR OTHER
- Mfr Comm. #:
- VS3RADREK
- Date Added:
- August 3, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes-Benz AG, the manufacturer of Mercedes-Benz Vans, has determined that on certain Sprinter and Metris vehicles, the B-pillar certification label might not contain information on the vehicle's rim size, tire size, and cold tire inflation pressure required under FMVSS 110 or, as applicable, FMVSS 120. In this case, relevant regulatory requirements might not be met. Mercedes-Benz believes this issue has no impact on vehicle safety. Mercedes-Benz intends to submit a petition to NHTSA for exemption from the notification and remedy requirements of 49 U.S.C. chapter 301, pursuant to 49 CFR Part 556, on the basis that this non-compliance is inconsequential as it relates to motor vehicle safety. MBUSA will conduct a service campaign to remedy new vehicles in dealer inventory. An authorized Mercedes- Benz dealer will replace the Certification Label on the affected vehicles.
Associated Products (2)Associated Documents - July 14, 2024•Document ID: 11005575Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI88.30-N-078036
- Date Added:
- August 3, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint T57 Electric step inoperative with warning on cluster. Cause Possible damage to end position sensors.
Associated Products (12)2024 Freightliner Sprinter2024 Mercedes-Benz Sprinter2023 Freightliner Sprinter2023 Mercedes-Benz Sprinter2022 Freightliner Sprinter2022 Mercedes-Benz Sprinter2021 Freightliner Sprinter2021 Mercedes-Benz Sprinter2020 Freightliner Sprinter2020 Mercedes-Benz Sprinter2019 Freightliner Sprinter2019 Mercedes-Benz SprinterAssociated Documents - July 5, 2024•Document ID: 11005574Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- LI72.10-N-077998
- Date Added:
- August 3, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Front door collides with fender. Cause Excessive dynamic stress results in permanent deformation of the lower hinge and causes the front door to collide with the fender. This can result in damage to the door holder and the front door at the threaded connection of the door holder.
Associated Products (12)2024 Freightliner Sprinter2024 Mercedes-Benz Sprinter2023 Freightliner Sprinter2023 Mercedes-Benz Sprinter2022 Freightliner Sprinter2022 Mercedes-Benz Sprinter2021 Freightliner Sprinter2021 Mercedes-Benz Sprinter2020 Freightliner Sprinter2020 Mercedes-Benz Sprinter2019 Freightliner Sprinter2019 Mercedes-Benz SprinterAssociated Documents - June 27, 2024•Document ID: 11003187Service CampaignUNKNOWN OR OTHER
- Mfr Comm. #:
- VS3RADREI
- Date Added:
- July 4, 2024
- Manufacturer:
- FREIGHTLINER
SummaryMercedes-Benz AG, the manufacturer of Mercedes-Benz Vans, has determined that on certain Sprinter and Metris vehicles, the B-pillar certification label might not contain information on the vehicle's rim size, tire size, and cold tire inflation pressure required under FMVSS 110 or, as applicable, FMVSS 120. In this case, relevant regulatory requirements might not be met. Mercedes-Benz believes this issue has no impact on vehicle safety. Mercedes-Benz intends to submit a petition to NHTSA for exemption from the notification and remedy requirements of 49 U.S.C. chapter 301, pursuant to 49 CFR Part 556, on the basis that this non-compliance is inconsequential as it relates to motor vehicle safety. MBUSA will conduct a service campaign to remedy new vehicles in dealer inventory. An authorized Mercedes-Benz dealer will replace the Certification Label on the affected vehicles.
Associated Products (12)2024 Freightliner Sprinter2024 Mercedes-Benz Sprinter2023 Freightliner Sprinter2023 Mercedes-Benz Sprinter2022 Freightliner Sprinter2022 Mercedes-Benz Sprinter2021 Freightliner Sprinter2021 Mercedes-Benz Sprinter2020 Freightliner Sprinter2020 Mercedes-Benz Sprinter2019 Freightliner Sprinter2019 Mercedes-Benz SprinterAssociated Documents - June 26, 2024•Document ID: 11003186Service CampaignPOWER TRAIN
- Mfr Comm. #:
- VS3VERGET
- Date Added:
- July 4, 2024
- Manufacturer:
- FREIGHTLINER
SummaryThis is to notify you of a Service Campaign to Replace the Rear Transmission Mount on approximately 76 MY 2023 Sprinter Vans. MBAG has determined that the rear transmission mount was not installed per production specifications. As a precautionary measure, MBUSA will replace the rear transmission mount and necessary hardware on the affected vehicles.
Associated Products (2)Associated Documents - May 8, 2024•Document ID: 11001110Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- LI72.10-N-071190
- Date Added:
- June 6, 2024
- Manufacturer:
- FREIGHTLINER
SummaryComplaint: Front door collides with fender. Excessive dynamic stress results in permanent deformation of the lower hinge and causes the front door to collide with the fender. This can result in damage to the door holder and the front door at the threaded connection of the door holder. Remedy: 1. In the event of damage to be claimed under warranty, please follow warranty guidelines 10.11.1 (see note) 2. Damaged body components will need to be repaired or replaced by a MB certified collision center. While at the collision center, please request a visual check for cracks on threaded connection of door holder in front door. 3. Replace lower hinge of front door on affected side of vehicle. (lower hinge will need to be painted) 4. Replace door holder (on both sides) with modified, shortened door holder. 5. For a repeat failure on a vehicle that has been previously repaired with the updated parts, Please create a PTSS case.
Associated Products (10)Associated Documents - March 1, 2024•Document ID: 10253246Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- Inspect Quick Co
- Date Added:
- April 15, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryRecall notifications.
Associated Products (1)Associated Documents - March 1, 2024•Document ID: 10253245Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- Initial NCU
- Date Added:
- April 15, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryInspect Main Wire Harness Routing
Associated Products (1)Associated Documents - March 1, 2024•Document ID: 10253244Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- Inspect Propshaf
- Date Added:
- April 15, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryPropeller Shaft Check Strap on the crossmember may not have been installed.
Associated Products (5)Associated Documents - January 18, 2024•Document ID: 10251090Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- 2024010006
- Date Added:
- March 4, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryCheck Par????on Wall Bolts
Associated Products (5)Associated Documents - January 18, 2024•Document ID: 10251084Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- 2024010005
- Date Added:
- March 4, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryCheck Front Strut Bolt Connection
Associated Products (1)Associated Documents - January 3, 2024•Document ID: 10251087Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 2023120016
- Date Added:
- March 4, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryRecall Information.
Associated Products (1)Associated Documents - January 3, 2024•Document ID: 10251085Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- 2023120017
- Date Added:
- March 4, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryCheck patrition Wall Bolts
Associated Products (5)Associated Documents - December 13, 2023•Document ID: 10249333Service Bulletin/Repair InstructionsSTRUCTURE; VISIBILITY
- Mfr Comm. #:
- 2013120011
- Date Added:
- January 29, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes-Benz AG, the manufacturer of Sprinter vehicles, has determined that on certain Sprinter (907 platform) vehicles, the chemical composition of the topcoat paint might not meet specifications. In such case, adhesion of the fixed windows to the vehicle body might be impaired. As a result, a loosening or detachment of the windows cannot be ruled out over the vehicle's lifetime, which could increase the risk of injury in the event of a crash. In addition, loosening of secured objects cannot be ruled out for vehicles with lashing rails, which could increase the risk of injury for vehicle occupants.
Associated Products (5)Associated Documents - December 13, 2023•Document ID: 10249332Service Bulletin/Repair InstructionsVISIBILITY; STRUCTURE
- Mfr Comm. #:
- 2013120001
- Date Added:
- January 29, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes-Benz AG, the manufacturer of Sprinter vehicles, has determined that on certain Sprinter (907 platform) vehicles, the chemical composition of the topcoat paint might not meet specifications. In such case, adhesion of the fixed windows to the vehicle body might be impaired. As a result, a loosening or detachment of the windows cannot be ruled out over the vehicle's lifetime, which could increase the risk of injury in the event of a crash. In addition, loosening of secured objects cannot be ruled out for vehicles with lashing rails, which could increase the risk of injury for vehicle occupants.
Associated Products (3)Associated Documents - October 12, 2023•Document ID: 10246041Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- NCU VS3KRA
- Date Added:
- December 4, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryPlease see the atached documents related to the campaign listed above.
Associated Products (3)Associated Documents - October 3, 2023•Document ID: 10246043Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- NCU-23P2094109
- Date Added:
- December 4, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryPlease see the atached documents related to the campaign listed above.
Associated Products (4)Associated Documents