Mercedes-Benz R-Class Complaints (2008)

35 consumer complaints on file.

#10779358October 2, 2015
ELECTRICAL SYSTEM, SUSPENSION
THE RIGHT AIR BAG SUSPENSION WENT OUT WITHOUT WARNING CAUSING THE CAR TO BECOME UNDRIVEABLE BECAUSE IT SAT ON THE BACK RIGHT WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775389September 23, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ R350. THE CONTACT STATED THAT THE VEHICLE WAS INCLINING ON THE PASSENGER SIDE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,513.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726973June 23, 2015
ENGINE
MANIFOLD ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702368March 28, 2015
SUSPENSION, ENGINE
1. AIR SUSPENSION BAG RT SIDE NEEDED REPLACED. CAR WAS SETTING LOW AND LEANING TO RIGHT REAR- WHILE THIS WAS IN FOR REPAIR HAD MECHANIC CHECK RECENT "CHECK ENGINE " LIGHT CODE CAME UP WITH VERY SERIOUS AND EXPENSIVE ISSUE: 2.BALANCE SHAFT GEAR DEFECTIVE APPARENTLY MERCEDES HAS BEEN AWARE OF THIS PROBLEM, CLASS ACTION SUITS HAVE BEEN FILED- NO RECALL YET. I PLAN TO CALL MERCEDES DEALER TOMORROW- DO NOT ANTICIPATE ANY HELP ON THEIR PART - IF THAT'S THE CASE WILL TRY TO JOIN CLASS ACTION SUIT AS THIS IS A KNOWN AND VERY COSTLY -(THOUSANDS OF DOLLARS) PROBLEM FOR NUMEROUS MB VEHICLES- MANY CLASSES FROM 2007 -2011. MERCEDES BENZ WAS APPARENTLY AWARE OF THIS DEFECT WHEN I PURCHASED MY VEHICLE (USED) FROM LOCAL MB DEALER HERE IN CENTRAL PA ON DEC. 3, 2012. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659663November 20, 2014
STEERING
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ R350. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, AN ABNORMAL NOISE EMITTED AS THE STEERING WHEEL SEIZED. THE CONTACT HAD TO USE EXTREME FORCE IN ORDER TO MANEUVER THE VEHICLE. THE DEALER DIAGNOSED THAT THE POWER STEERING OIL PRESSURE DRIVING PIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616717July 28, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ R350. THE CONTACT STATED THAT THE VEHICLE ABNORMALLY LEANED TO THE LEFT. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR INSPECTION, WHO LOCATED THE FAILURE AT THE AIR SUSPENSIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 43,000. UPDATED 09/05/14*LJ UPDATED 12/3/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593098May 21, 2014
SEAT BELTS, AIR BAGS
THE SRS LIGHT COME AND GOES WHILE DRIVING, THERE IS A LOT OF COMPLAIN ABOUT THE SAME SIMILAR PROBLEMS ONLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557401December 27, 2013
SUSPENSION
REAR SUSPENSION HAS FAILED. AFTER VIEWING NUMEROUS OF SITES THIS SEEMS TO BE A MAJOR PROBLEM.MERCEDES HAS NOT RECALLED THIS PROBLEM AND IT SHOULD.CAR LOWERS TO THE GROUND AND THERE IS NO WARNING WHEN THIS HAPPENS. CHANGES THE CONTROL OF THE STEERING AND COULD CAUSE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542010September 5, 2013
STEERING
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ R350. THE CONTACT STATED THAT WHEN TURNING IN EITHER DIRECTION, THE STEERING WHEEL WOULD SEIZE AND BECOME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED REPAIR SHOP WHERE THE VEHICLE WAS DIAGNOSED AS HAVING A HYDRAULIC POWER STEERING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT AND INFORMED THE CONTACT THAT THE VIN WAS NOT LISTED IN THE NHTSA CAMPAIGN ID NUMBER: 08V682000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 80000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537091August 24, 2013
STEERING
GROANING SOUND FROM STEERING WHILE TURNING , LEAKAGE OF POWER STEERING FLUID REQUIRING COMPLETE REPLACEMENT OF THE STEERING BOX ASSEMBLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524153July 10, 2013
SUSPENSION, AIR BAGS
IT WAS DIAGNOSED BY MERCEDES MECHANIC THAT MY REAR SUSPENSION REAR AIR BAGS ARE LEAKING AIR. I HAVE PURCHASED COMPATIBLE PARTS FROM AIRBAGIT.COM IN MESA AZ. THE AIRBAGS FAILED AND THE COMPANY DID NOT HONOR THE WARRANTY OR RETURN AGREEMENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492541January 8, 2013
STEERING
I HAVE AN MERCEDES R350 MODEL YEAR 2008. IT HAS 60,050 MILES NOW BUT I HAVE JUST BEEN TOLD THAT I NEED TO REPLACE THE ENTIRE STEERING RACK - $4000 QUOTED FROM MERCEDES-BENZ VALENCIA IN CALIFORNIA. IT HAS A FLUID LEAK FROM THE STEERING RACK. I KNOW THAT THERE IS A NHTSA RECALL CAMPAIGN (ID NUMBER 08V682000) FOR CERTAIN 2008 MERCEDES GL, ML AND R-CLASS VEHICLES. I WONDER MERCEDES-BENZ WILL REPLACE THE STEERING GEARS FOR MY CAR WITH FREE OF CHARGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475739September 17, 2012
ELECTRICAL SYSTEM, ENGINE, SUSPENSION, STEERING
THIS VEHICLE HAS A BALANCE SHAFT AND INTAKE MANIFOLD ISSUE AS WELL AS A AIR SUSPENSION PROBLEM. BOTH PROBLEMS ARE A MANUFACTURE DEFECT THAT IS COMMON IN OTHER MB R350 VEHICLES. MB ACCEPTS THAT THIS VEHICLE MODEL HAVE A CONGLOMERATE OF PROBLEMS AND IS NOT TAKING RESPONSIBILITY TO CREATE A RECALL. THIS VEHICLE IS ALWAYS MAINTAIN AND SERVICE BY AN AUTHORIZED MB DEALER AND THEY INSURE THAT IN ANY OF THE PREVIOUS SERVICES THE DIAGNOSIS WAS NEVER IDENTIFIED OR MENTION. THE LOW SUSPENSION IS A SAFETY ISSUE THAT MAY CAUSE THE WHEELS TO RUB AGAINST THE FENDERS AND CAUSE DRIVER TO LOOSE CONTROL. THE BALANCE SHAFT MAY CAUSE THE ENGINE TO LOOSE POWER AND CREATE A REAR ENDING CRASH. *TR 10/01/2012 *JS UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330216May 12, 2010
LATCHES/LOCKS/LINKAGES
SAFETY CONCERN WITH MERCEDES BENZ R350 2008. CHILD SAFETY LOCKS IN THE REAR SEAT ARE NOT AVAILABLE IN THIS VEHICLE. I HAVE TWO CHILD 4 & 2 YEAR. THERE WERE PLAYING WITH THE DOOR HANDLE AND THE DOOR LOCK AND OPENED THE DOOR WHILE THE VEHICLE WAS IN USED. NO CRASH. THIS RISK CAN BE DANGEROUS FOR MY KIDS. SINCE I BOUGHT THIS VEHICLE I THOUGHT THAT THIS FEATURE WAS AVAILABLE AND THAT IT WAS AUTOMATIC BUT NO. THE DEALER SAID NO SOLUTION . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299060January 11, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
06 APRIL 2008 ' VEHICLE LEASED FROM HOEHN MOTORS, CARLSBAD, CA ROUGHLY JANUARY 2009 TO PRESENT ' TRANSMISSION SLIPS (CHANGES GEARS UNEXPECTEDLY) ON SEVERAL OCCASIONS. UNABLE TO REPRODUCE RELIABLY, SO WE DID NOT BRING THE CAR IN OR REPORT. 10 APRIL 2009 ' (MILEAGE 17533) VEHICLE SUDDENLY LOSES POWER UNDER OPERATION. ESP LIGHT IS ON. VEHICLE COASTS TO A STOP. VEHICLE TOWED TO MERCEDES BENZ OF LAGUNA NIGUEL. DEALERSHIP CANNOT REPRODUCE PROBLEM, BUT FINDS ESP SOFTWARE IS OLD. DEALER UPDATES ESP SOFTWARE. 29 JULY 2009 ' (MILEAGE 22399) LOUD CLANGING AND GRINDING NOISE WHILE DRIVING. IMMEDIATELY PULLED TO SIDE OF ROAD. VEHICLE TOWED TO MERCEDES BENZ OF LAGUNA NIGUEL. DEALERSHIP DIAGNOSED AS FAULTY TRANSMISSION AND REPLACED TRANSMISSION. JULY-SEPT 2009 ' TRANSMISSION STILL SLIPS (CHANGES GEARS UNEXPECTEDLY) ON SEVERAL OCCASIONS. UNABLE TO REPRODUCE RELIABLY, SO WE DO NOT BRING THE CAR IN OR REPORT. 25 SEPT 2009 ' (MILEAGE 24703 ' DEALER HAS VEHICLE) VEHICLE SUDDENLY LOSES POWER UNDER OPERATION. ESP LIGHT IS ON (SAME SYMPTOMS AS EVENT ON APRIL 10, 2009). VEHICLE COASTS TO A STOP. VEHICLE TOWED TO MERCEDES BENZ OF LAGUNA NIGUEL. DEALERSHIP CANNOT REPRODUCE OR ISOLATE PROBLEM. VERBALLY NOTIFIED THE SERVICE REP,THAT THE TRANSMISSION HAS 'SLIPPED' ON SEVERAL OCCASIONS. STANDARD, SCHEDULED SERVICE ALSO PERFORMED. 02 OCT 2009 ' (MILEAGE 24783) VEHICLE RETURNED TO US AFTER A WEEK. TRANSMISSION STILL SLIPS NOVEMBER 2009 - RETURNED CAR, FILING LEMON LAW LAWSUIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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