Mercedes-Benz GLK-Class Complaints (2015)

133 consumer complaints on file.

#11280350November 15, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK250. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT TOOK THE VEHICLE TO MERCEDES-BENZ OF LYNNWOOD (17800 HIGHWAY 99, LYNNWOOD, WA 98037, 425-673-0505) WHERE HE WAS ASSURED THAT THIS WAS NOT A MAJOR SAFETY CONCERN AND THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR FLASHED INTERMITTENTLY WHILE TRAVELING VARIOUS SPEEDS. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS PROVIDED AN APPROXIMATE DATE AS TO WHEN THE REPLACEMENT AIR BAGS MIGHT BECOME AVAILABLE. THE CONTACT REQUESTED A LOANER VEHICLE, WHICH WAS DENIED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279543November 12, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE REPAIRS. MERCEDES-BENZ OF ORANGE PARK (7018 BLANDING BLVD, JACKSONVILLE, FL 32244) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO REPAIR THE VEHICLE. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279628November 12, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF JACKSON (455 STEED RD, RIDGELAND, MS 39157, (601) 956-4211) AND THE MANUFACTURER WERE CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED THAT THE PART WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278239November 5, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PARK PLACE MOTORCARS MERCEDES-BENZ (LOCATED AT 5601 BRYANT IRVIN RD, FORT WORTH, TX 76132, (817) 310-9745) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270728October 24, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265889October 3, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350W2. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HEARD A HUMMING NOISE COMING FROM THE AIR BAG COMPARTMENTS ON BOTH THE FRONT DRIVER AND PASSENGER SIDES OF THE VEHICLE. THE CONTACT CALLED WALTER'S MERCEDES-BENZ OF RIVERSIDE (LOCATED AT 3213 ADAMS ST, RIVERSIDE, CA 92504, 951-441-6182) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 2/2091081908. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258552September 27, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF LOVELAND (LOCATED AT 4040 BYRD DRIVE, LOVELAND, CO 80538, 855-249-1548) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257629September 24, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257327September 23, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF MEMPHIS (5389 POPLAR AVE, MEMPHIS, TN 38119, (901) 345-6211) WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256901September 20, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK250BT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF LEHIGH VALLEY AT 610-756-9831 (LOCATED AT 3401 LEHIGH ST, ALLENTOWN, PA 18103) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253208September 4, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350W2. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000(AIR BAGS). MERCEDES-BENZ OF DELRAY (1001 LINTON BLVD, DELRAY BEACH, FL 33444, 561-291-6095) WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252227August 29, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF TEMECULA AT 951-216-7800 (LOCATED AT 40910 TEMECULA CENTER DR, TEMECULA, CA 92591) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN. *TT MCONSUMER STATED ERCEDES-BENZ (MANUFACTURER) SAID NOT TO EXPECT PARTS BEFORE MAY 2020.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243988August 14, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT PARTS WERE NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243681August 13, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) WAS RECEIVED. AFTER CONTACTING KNOXVILLE MERCEDES-BENZ (10131 PARKSIDE, KNOXVILLE, TN), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242464August 8, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350W2. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL REGARDING THE AIR BAGS. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242274August 7, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 169V01000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF KNOXVILLE (10131 PARKSIDE DR, KNOXVILLE, TN 37922, (865) 777-2222) WHO STATED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233013July 18, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232465July 16, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF HOUSTON GREENWAY (3900 SOUTHWEST FWY, HOUSTON, TX 77027, (713) 489-2111) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231346July 12, 2019
AIR BAGS
FRONT DRIVER SIDE AIRBAG MALFUNCTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229193July 3, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF ONTARIO (LOCATED AT 3787 E GUASTI RD, ONTARIO, CA 91761, (909) 212-8400) WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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