Mercedes-Benz GLA-Class Complaints (2024)

2 consumer complaints on file.

• #11630121December 11, 2024
  ELECTRICAL SYSTEM

  The engine light comes on constantly. The 1st incident happened 05/2024. I have reported this to the dealership and was told it was ok to drive. Then it kept happening, on 11/05/24 I took the vehicle in for repair. It was returned 11/08/24 and ilthe engine light turned on again. I was told to take the car to the dealership on 11/13/24 and the vehicle has been at the dealership until now 12/11/24. The vehicle stalled on an occasion while in motion. I had to press the start button to continue driving the car. Another occasion the dashboard turned off completely yet the engine light was on. I have voiced to the dealership that I don’t feel safe in the vehicle. On 12/06/25 the dealership notified me a part was ordered to resolve the issue with the engine. Again, I don’t feel safe driving this car. I have voiced this numerous times to the dealership and customer service. I’m waiting on obtaining the documentation from the dealership to provide to you.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11622527October 29, 2024
  UNKNOWN OR OTHER

  Car has been sent to dealership service center multiple times since we bought it in June 2024 for a sound created by rear camera. Dealership acknowledged sound made by camera. Last thing shop did was place a “foam padding” to help reduce sound. But it did not help with the noise. They claim that it is “usual” across all GLA250. It is consistently making a noise that it distracts the driver. I tried to reach out to dealersip Sales dept and they could not help us with the car and suggested we talk to corporate but they also just referred us back to the dealership service center.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0