Mercedes-Benz GLA-Class Service Bulletins (2024)

189 manufacturer communications on file.

• September 11, 2024•Document ID: 11007796

  Service Bulletin/Repair Instructions
  VISIBILITY/WIPER; ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI82.85-P-078303

  Date Added:

  September 14, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Individual functions such as sliding sunroof or roller sunblind can no longer be operated using the gesture recognition system. Cause Gesture recognition system control unit software N168 Remedy For vehicles before modification year 23/2: A remedy is currently being developed. Replacing parts will have no effect. For vehicles as of modification year 23/2: Considered to be a series production configuration. A change will not be possible in future.

  Associated Products (45)

  2025 Mercedes-Benz GLA-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz EQB-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2023 Mercedes-Benz S-Class2022 Mercedes-Benz A-Class+ 25 more
  Associated Documents

  • DownloadMC-11007796-0001.pdf↗
• September 11, 2024•Document ID: 11007793

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; POWER TRAIN

  Mfr Comm. #:

  LI27.00-P-078372

  Date Added:

  September 14, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Reverse unavailable message, Possible Limp home and Check Engine Light. Resolved after Key-Cycle Cause Fault code P092100 with the fault environment data starting with the HEX blocks: 01 01 00 08 02 00 40 08 02. Additionally fault code P07FF00 can be present Remedy Software has been released and available for update through Xentry

  Associated Products (3)

  2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class
  Associated Documents

  • DownloadMC-11007793-0001.pdf↗
• September 10, 2024•Document ID: 11007753

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING

  Mfr Comm. #:

  LI82.10-P-078301

  Date Added:

  September 13, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Headlamp or front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Headlamps comply with all applicable standards. If a pressure compensation diaphragm is fitted in the housing cover, then the lamp unit is a "closed system". Remedy Headlamp: Remedy 1 Clearing fogged/condensed LED headlamps and LED rear lamps: 1. Drive vehicle into workshop (temperature higher than +18 °C/+64.4 °F) and connect the exhaust extraction. Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the hood or trunk. 4. Switch on the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Clearing fogged/condensed halogen/xenon headlamps: 1. Drive the vehicle into the workshop (temperature higher than +18 °C/+64.4°F). Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine. 3. Open the hood. 4. Switch off the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Note: If there is no visible reduction in the formation of condensation, check the headlamp for a defect. (See Remedy 2) It is not physically possible to defog the headlamps completely. Fogging does not impair the operation or the service life of the headlamp. Remedy 2 A Damaged headlamp can be identified as follows: 1. Check the headlamp for external damage and that the cover caps and the diaphragm are correctly seated. 2. Check the electrical connectors of the plugs and pins. 3. Check for leak tightness in accordance with LI82.10-P-078307. The test can only be conducted on headlamps. 4. If the headlamp or the rear lamp has any external damage, replace the component part in accordance with the WIS instructions. Note: External damage to the headlamp/rear lamp or faulty seating of the cover caps does not present a warranty or goodwill case. With headlamps, it is possible to install desiccant packs if the problem occurs repeatedly. Open ventilation system: LI82.10-P-064766. Closed ventilation system LI82.10-P-078304

  Associated Products (263)

  2025 Mercedes-Benz GLA-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLE2023 Mercedes-Benz CLS-Class+ 243 more
  Associated Documents

  • DownloadMC-11007753-0001.pdf↗
• August 14, 2024•Document ID: 11006700

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI82.85-P-077242

  Date Added:

  August 30, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Once the head unit A26/17 is updated to the FUP4 software release E445.0, it may be the case that online connectivity is no longer available Cause E445.0 FUP4 software release Remedy Update the A26/17 - MBUX multimedia system (Head unit) software to E445.2 FUP4 Optimized or newer version to resolve the complaint.

  Associated Products (36)

  2025 Mercedes-Benz GLA-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz S-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz EQB-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz S-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class+ 16 more
  Associated Documents

  • DownloadMC-11006700-0001.pdf↗
• July 23, 2024•Document ID: 11005294

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING

  Mfr Comm. #:

  LI82.10-P-078069

  Date Added:

  July 27, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any technical impairment of the rear lamps. Remedy Rear lamp: Remedy 1: Clearing fogged/condensed rear lamps: 1. Drive the vehicle into the workshop (temperature higher than +18 °C/+64.4 °F) Note: Do not wash the vehicle or subject it to high-pressure cleaning before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the trunk. 4. Switch on the exterior lighting. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation -> a significant reduction in the formation of condensation must be clearly recognizable (defogging progress).

  Associated Products (263)

  2025 Mercedes-Benz GLA-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLE2023 Mercedes-Benz CLS-Class+ 243 more
  Associated Documents

  • DownloadMC-11005294-0001.pdf↗
• July 17, 2024•Document ID: 11005313

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  LI07.70-P-078047

  Date Added:

  July 30, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Check engine light on and fault code P019185 current or stored in MED41 control unit. Adaptation and misfire faults may also be stored. Vehicle may enter limp home mode. Cause False detection of rail pressure sensor out of range. Remedy Update software of engine control module N3/10. Reset mixture adaptation and clear fault codes.

  Associated Products (40)

  2025 Mercedes-Benz GLA-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz GLE-Class2021 Mercedes-Benz A-Class+ 20 more
  Associated Documents

  • DownloadMC-11005313-0001.pdf↗
• July 15, 2024•Document ID: 11005334

  Service Bulletin/Repair Instructions
  SERVICE BRAKES; ELECTRICAL SYSTEM; FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

  Mfr Comm. #:

  LI46.10-P-078012

  Date Added:

  July 30, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Hand detection system not operating correctly / vehicles with code 266 Fault message in instrument cluster: "Active Emergency Stop Assist not available" "Active Lane Keeping Assist not available" Cause Possible causes: the hand detection mat, the hand detection control unit, the contacts and the steering wheel harness. Remedy Test Procedure: Perform an initial quick test with freeze frame data. Save the N179 - Hand detection system (HE) and N62/4 - Driver assistance system (SG-FAS) control unit logs. Note the fault frequency of fault codes set. Delete the N179 and N62/4 fault memory. Using both hands, "scan" the steering wheel all the way round, including the chrome molding at 6 o'clock (see Picture 1). Read out fault memory and follow steps below for any faults set. Remedy: Vehicles with control unit N179 - Hand detection system (HE): B1E7614: Check contacts and wiring harness in steering wheel by carrying out a visual check for damage, pinched areas, loose connections, etc. (examples in Figs. 2 and 3); If no damage is noted replace the N135 - Steering wheel electronics (LRE) and reassess. If fault code returns replace the steering wheel. Please check the wires and connections in the steering wheel. Afterwards, please check whether the complaint is caused by over torqued screws on steering wheel trim pieces. To do this, please loosen the screws slightly and reevaluate the situation. (Picture 4). P164456: Perform SCN coding. P1CA000: Perform an initial start-up on the N179 hand detection control unit. Faults in N62/4 - Driver assistance system (SG-FAS) control unit with U186B29, U0429E0, U042941, U042929, U042902, U0429E1: If no fault is stored in the N179 control unit: Scan steering wheel as indicated in the test procedure and check whether the fault is reproducible. If no fault code is stored in the hand detection control unit, the fault codes in the driver assistance systems control unit are precautionary messages. Software for the N62/4 - Driver assistance system (SG-FAS) is in preparation to reduce erroneous messages in the driver display.

  Associated Products (57)

  2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz E-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz EQB-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class+ 37 more
  Associated Documents

  • DownloadMC-11005334-0001.pdf↗
• July 12, 2024•Document ID: 11005292

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  LI46.35-P-075129

  Date Added:

  July 27, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Vibrations in steering at speeds lower than 50 km/h when turning left and right or while at a stop. May be perceived as a noise from the transmission. Cause Controller instability of steering software, caused by reduced friction in steering (tolerance for production + running-in characteristics). Remedy Software A 247 902 11 16 available in Xentry with latest add-ons.

  Associated Products (17)

  2025 Mercedes-Benz GLA-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz GLA-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz GLA-Class2021 Mercedes-Benz GLB-Class2020 Mercedes-Benz A-Class2020 Mercedes-Benz GLB-Class2019 Mercedes-Benz A-Class
  Associated Documents

  • DownloadMC-11005292-0001.pdf↗
• July 10, 2024•Document ID: 11005288

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  LI35.31-P-077429

  Date Added:

  July 27, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Instrument cluster message "4MATIC inoperative". The following fault code may be present in all-wheel drive control unit N15/17: P147354 - Erroneous adaptation of the transfer case. The calibration is missing. P14759A - The coupling of the transfer case has malfunctioned. The operating conditions for the component or the system have not been fulfilled. Cause Coupling of the rear axle differential has reached the wear limit or a coupling defect is present. Remedy Please read off the installed part number of the rear axle differential. For model designations (flat model series and not AMG 35 variants) 118345; 118347; 118613; 118615; 118647; 177013; 177015; 177045; 177047; 177145; 177147; 177188; 177945; 247013; 247045; 247047, 247476 247747, 247646 247647 the following applies: • If part number A2473502702 is not installed, the coupling package can be replaced. To this end, a repair kit has been added as a replacement part. • If part number A2473502702 is installed, the installation of the coupling package repair kit is not permissible and the rear axle differential should be replaced. For model designations (high model series and AMG 35 variants) 177151; 177051; 118351; 118651; 177951, 247751 247753, 274651 the following applies: • If one of the part numbers A2473502702; A2473502503; A2473504504 has not been installed, the coupling package can be replaced. To this end, a repair kit has been added as a replacement part.

  Associated Products (17)

  2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz GLA-Class2021 Mercedes-Benz GLB-Class2020 Mercedes-Benz A-Class2020 Mercedes-Benz CLA-Class2019 Mercedes-Benz A-Class
  Associated Documents

  • DownloadMC-11005288-0001.pdf↗
• July 6, 2024•Document ID: 11005235

  Service Campaign
  UNKNOWN OR OTHER

  Mfr Comm. #:

  2024060019

  Date Added:

  July 25, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2023-2025 EQB, GLA, and GLC vehicles (243, 247, and 254 platform), the B-pillar certification label might not contain the vehicle’s rim size, tire size, and cold tire inflation pressure information as required by FMVSS 110. In this case, relevant regulatory requirements might not be met. Mercedes-Benz believes this issue has no impact on vehicle safety. Mercedes-Benz intends to submit a petition to NHTSA for exemption from the notification and remedy requirements of 49 U.S.C. chapter 301, pursuant to 49 CFR Part 556, on the basis that this noncompliance is inconsequential as it relates to motor vehicle safety.

  Associated Products (7)

  2025 Mercedes-Benz GLA-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLC-Class2023 Mercedes-Benz EQB-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLC-Class
  Associated Documents

  • DownloadMC-11005235-0001.pdf↗
• June 23, 2024•Document ID: 11002619

  Service Campaign
  UNKNOWN OR OTHER

  Mfr Comm. #:

  2024060014

  Date Added:

  June 30, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022-2025 GLE/GLS (167 platform), EQB (243 platform), GLA (247 platform), EQE (294 platform), EQS (296 platform), and GLC (254 platform) vehicles, the B-pillar certification label might not contain the vehicle’s rim size, tire size, and cold tire inflation pressure information as required by FMVSS 110. In this case, relevant regulatory requirements might not be met. Mercedes-Benz believes this issue has no impact on vehicle safety. Mercedes-Benz intends to submit a petition to NHTSA for exemption from the notification and remedy requirements of 49 U.S.C. chapter 301, pursuant to 49 CFR Part 556, on the basis that this noncompliance is inconsequential as it relates to motor vehicle safety. MBUSA will conduct a service campaign to remedy new vehicles in dealer inventory. An authorized Mercedes-Benz dealer will replace the certification label on the B-Pillar.

  Associated Products (8)

  2025 Mercedes-Benz GLA-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2023 Mercedes-Benz EQB-Class2023 Mercedes-Benz GLA-Class
  Associated Documents

  • DownloadMC-11002619-0001.pdf↗
• June 22, 2024•Document ID: 11002618

  Service Campaign
  UNKNOWN OR OTHER

  Mfr Comm. #:

  2024060001

  Date Added:

  June 30, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022-2025 GLE/GLS (167 platform), EQB (243 platform), GLA (247 platform), EQE (294 platform), EQS (296 platform), and GLC (254 platform) vehicles, the B-pillar certification label might not contain the vehicle’s rim size, tire size, and cold tire inflation pressure information as required by FMVSS 110. In this case, relevant regulatory requirements might not be met. Mercedes-Benz believes this issue has no impact on vehicle safety. Mercedes-Benz intends to submit a petition to NHTSA for exemption from the notification and remedy requirements of 49 U.S.C. chapter 301, pursuant to 49 CFR Part 556, on the basis that this noncompliance is inconsequential as it relates to motor vehicle safety. MBUSA will conduct a service campaign to remedy new vehicles in dealer inventory. An authorized Mercedes-Benz dealer will replace the certification label on the B-Pillar.

  Associated Products (10)

  2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2023 Mercedes-Benz EQB-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class
  Associated Documents

  • DownloadMC-11002618-0001.pdf↗
• June 19, 2024•Document ID: 11002617

  Service Campaign
  UNKNOWN OR OTHER

  Mfr Comm. #:

  2024060001

  Date Added:

  June 30, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022-2025 GLE/GLS (167 platform), EQB (243 platform), GLA (247 platform), EQE (294 platform), EQS (296 platform), and GLC (254 platform) vehicles, the B-pillar certification label might not contain the vehicle’s rim size, tire size, and cold tire inflation pressure information as required by FMVSS 110. In this case, relevant regulatory requirements might not be met. Mercedes-Benz believes this issue has no impact on vehicle safety. Mercedes-Benz intends to submit a petition to NHTSA for exemption from the notification and remedy requirements of 49 U.S.C. chapter 301, pursuant to 49 CFR Part 556, on the basis that this noncompliance is inconsequential as it relates to motor vehicle safety. MBUSA will conduct a service campaign to remedy new vehicles in dealer inventory. An authorized Mercedes-Benz dealer will replace the certification label on the B-Pillar.

  Associated Products (10)

  2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2023 Mercedes-Benz EQB-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class
  Associated Documents

  • DownloadMC-11002617-0001.pdf↗
• June 15, 2024•Document ID: 11002616

  Service Campaign
  UNKNOWN OR OTHER

  Mfr Comm. #:

  2024060001

  Date Added:

  June 30, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022-2025 GLE/GLS (167 platform), EQB (243 platform), GLA (247 platform), EQE (294 platform), EQS (296 platform), and GLC (254 platform) vehicles, the B-pillar certification label might not contain the vehicle’s rim size, tire size, and cold tire inflation pressure information as required by FMVSS 110. In this case, relevant regulatory requirements might not be met. Mercedes-Benz believes this issue has no impact on vehicle safety. Mercedes-Benz intends to submit a petition to NHTSA for exemption from the notification and remedy requirements of 49 U.S.C. chapter 301, pursuant to 49 CFR Part 556, on the basis that this noncompliance is inconsequential as it relates to motor vehicle safety. MBUSA will conduct a service campaign to remedy new vehicles in dealer inventory. An authorized Mercedes-Benz dealer will replace the certification label on the B-Pillar.

  Associated Products (10)

  2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2023 Mercedes-Benz EQB-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class
  Associated Documents

  • DownloadMC-11002616-0001.pdf↗
• June 13, 2024•Document ID: 11002615

  Service Campaign
  UNKNOWN OR OTHER

  Mfr Comm. #:

  2024060001

  Date Added:

  June 30, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  The vehicles were visible and flagged in VMI as “OPEN” on June 8 and 11, 2024. The affected vehicles will be removed from display in VMI on June 12, 2024. Campaign will be deactivated since the remedy is still under analysis.

  Associated Products (10)

  2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2023 Mercedes-Benz EQB-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class
  Associated Documents

  • DownloadMC-11002615-0001.pdf↗
• June 12, 2024•Document ID: 11002614

  Service Campaign
  UNKNOWN OR OTHER

  Mfr Comm. #:

  2024060001

  Date Added:

  June 30, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022-2025 GLE/GLS (167 platform), EQB (243 platform), GLA (247 platform), EQE (294 platform), EQS (296 platform), and GLC (254 platform) vehicles, the B-pillar certification label might not contain the vehicle’s rim size, tire size, and cold tire inflation pressure information as required by FMVSS 110. In this case, relevant regulatory requirements might not be met. Mercedes-Benz believes this issue has no impact on vehicle safety. Mercedes-Benz intends to submit a petition to NHTSA for exemption from the notification and remedy requirements of 49 U.S.C. chapter 301, pursuant to 49 CFR Part 556, on the basis that this noncompliance is inconsequential as it relates to motor vehicle safety. MBUSA will conduct a service campaign to remedy new vehicles in dealer inventory. An authorized Mercedes-Benz dealer will replace the certification label on the B-Pillar.

  Associated Products (10)

  2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2023 Mercedes-Benz EQB-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class
  Associated Documents

  • DownloadMC-11002614-0001.pdf↗
• June 6, 2024•Document ID: 11003785

  Service Bulletin/Repair Instructions
  VISIBILITY/WIPER

  Mfr Comm. #:

  LI83.10-P-075602

  Date Added:

  July 8, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Noise can be heard coming from the air conditioning system at higher blower motor speeds. Cause Leaves/foreign objects have entered through the water drain grille in the water drain thereby causing an imbalance and noise in the blower wheel. Remedy Remove any leaves/foreign objects from the blower and interior air filter (the blower does NOT need to be replaced). After this, more fine-grained grilles and sealing frames can be used that are better at filtering out leaves / foreign objects. Parts required for retrofitting: Sealing frame (A 247 835 12 00) Sealing frame (A 247 835 11 00) Plug-in mounting (A 000 991 56 04) Housing cover (A 247 830 95 03) Housing cover (A 247 830 63 03) Steps: 1- Remove windshield wiper as per the work instructions AR82.30-P-0001MFA 2- Remove cover for water drain as per the work instructionsAR83.10-P-1411MFB 3- Release threaded connections (5x 10 mm, 2x 8 mm) 4- Fasten released part temporarily using cable tie to hood. 5- Thoroughly clean body between fender and wiper motor then mount the sealing frame (A 247 835 12 00) using the self-adhesive tape. 6- Cut cable tie and insert plastic part again. Then thoroughly clean the area behind the mounted sealing frame. 7- Open plastic cap on firewall then vacuum the filter using a vacuum cleaner. Then tighten the threaded connections again. 8- Finally, insert sealing frame (A 247 835 11 00) and attach to body-in-white using plug-in mounting (A 000 991 56 04) 9 - Clean water drains. 10- Assemble in reverse order. 11- Place housing cover (A 247 830 95 03) and housing cover (A 247 830 63 03) on top of each other.

  Associated Products (12)

  2025 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLA-Class2021 Mercedes-Benz GLA-Class2020 Mercedes-Benz GLA-Class2019 Mercedes-Benz GLA-Class2018 Mercedes-Benz GLA-Class2017 Mercedes-Benz GLA-Class2016 Mercedes-Benz GLA-Class2015 Mercedes-Benz GLA-Class2014 Mercedes-Benz GLA-Class
  Associated Documents

  • DownloadMC-11003785-0001.pdf↗
• May 7, 2024•Document ID: 11000596

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  LI35.31-P-077429

  Date Added:

  May 31, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Instrument cluster message "4MATIC inoperative". The following fault code may be present in all-wheel drive control unit N15/17: P147354 - Erroneous adaptation of the transfer case. The calibration is missing. P14759A - The coupling of the transfer case has malfunctioned. The operating conditions for the component or the system have not been fulfilled. Coupling of the rear axle differential has reached the wear limit or a coupling defect is present. Remedy Please read off the installed part number of the rear axle differential. For model designations (flat model series and not AMG 35 variants) 118345; 118347; 118613; 118615; 118647; 177013; 177015; 177045; 177047; 177145; 177147; 177188; 177945; 247013; 247045; 247047, the following applies: • If part number A2473502702 is not installed, the coupling package can be replaced. To this end, a repair kit has been added as a replacement part. • If part number A2473502702 is installed, the installation of the coupling package repair kit is not permissible and the rear axle differential should be replaced. For model designations (high model series and AMG 35 variants) 177151; 177051; 118351; 118651; 177951, the following applies: • If one of the part numbers A2473502702; A2473502503; A2473504504 has not been installed, the coupling package can be replaced. To this end, a repair kit has been added as a replacement part. • If one of the part numbers A2473502702; A2473502503; A2473504504 has been installed, the installation of the coupling package repair kit is not permissible and the rear axle differential should be replaced.

  Associated Products (18)

  2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz GLA-Class2021 Mercedes-Benz GLB-Class2020 Mercedes-Benz A-Class2020 Mercedes-Benz CLA-Class2020 Mercedes-Benz GLB-Class2019 Mercedes-Benz A-Class
  Associated Documents

  • DownloadMC-11000596-0001.pdf↗
• May 4, 2024•Document ID: 11000546

  Service Bulletin/Repair Instructions
  STEERING; ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI46.35-P-075129

  Date Added:

  May 30, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Vibrations in steering at speeds lower than 50 km/h, possible when turning both in and back, also partly noticeable after changing to winter tires. Controller instability of steering software, caused by reduced friction in steering (tolerance for production + running-in characteristics). Software A 247 902 11 16 available in Xentry with latest add-ons.

  Associated Products (18)

  2025 Mercedes-Benz GLA-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz GLA-Class2021 Mercedes-Benz GLB-Class2020 Mercedes-Benz A-Class2020 Mercedes-Benz GLB-Class2019 Mercedes-Benz A-Class
  Associated Documents

  • DownloadMC-11000546-0001.pdf↗
• May 4, 2024•Document ID: 11000541

  Over The Air
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  OTA - 20240503

  Date Added:

  May 30, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-24 C-Class, CLA, EQB, EQE, EQS, GLA, GLB, GLC, GLE, GLS, GT, S-Class, and SL (118, 167, 192, 206, 223, 232, 243, 247, 254, 290, 294, 295, 296 and 297 platform) vehicles, the MBUX system software does not correspond with the latest series production configuration. The MBUX system will receive an OTA update that includes general product improvements and robustness enhancements for a better entertainment experience. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer’s vehicle free of charge and do not require a dealer visit. No customer letter will be mailed for this OTA software update.

  Associated Products (40)

  2025 Mercedes-Benz GLA-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz EQB-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class+ 20 more
  Associated Documents

  • DownloadMC-11000541-0001.pdf↗