Mercedes-Benz CLA-Class Service Bulletins (2026)

102 manufacturer communications on file.

• May 8, 2026•Document ID: 11032576

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  LI46.15-P-070510

  Date Added:

  May 11, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Cause At present, there are no known noise problems with the steering column. Remedy Check surrounding area of the steering column for possible noises. • Instrument panel support • Steering column switch module If noise only occurs when adjusting the steering column via electric actuation please perform: 1. Disassemble bellows of steering column tube module. 2. Move steering column entirely out and entirely down. 3. Grease steering column on green-marked positions with a suitable brush (find pictures in attachment). 4. Move column up 1/4 of the way and grease again. 5. Continue until upper limit stop is reached. 6. Then move steering column adjustment in all directions from limit stop to limit stop several times to work in the grease. 7. If noise does not resolve, perform above procedure again and anywhere there are movement or friction points that the noise seems to be emanating from. 8. Then move steering column adjustment in all directions from limit stop to limit stop several times to work in the grease. 9. If noise still does not resolve, please open a TIPS case. For all other noises or if the above does not resolve, create a TIPS case Body, Chassis, and Entertainment inbox. Attach a detailed description of the noise complaint, images, and a recording of the noise. A detailed description includes: • Position of height and longitudinal adjustment when the noise occurs • If possible, locate affected component part on steering column • State any change in the noise when steering column component parts are touched (e.g. spring, etc.)

  Associated Products (64)

  2027 Mercedes-Benz CLA-Class2026 Mercedes-Benz C-Class2026 Mercedes-Benz CLA-Class2026 Mercedes-Benz CLE2026 Mercedes-Benz E-Class2026 Mercedes-Benz GLA-Class2026 Mercedes-Benz GLB-Class2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz GLE-Class2026 Mercedes-Benz GLS-Class2026 Mercedes-Benz S-Class2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLA-Class2025 Mercedes-Benz CLE2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class+ 44 more
  Associated Documents

  • DownloadMC-11032576-0001.pdf↗
• May 7, 2026•Document ID: 11032581

  Service Bulletin/Repair Instructions
  VISIBILITY/WIPER

  Mfr Comm. #:

  LI67.39-P-080552

  Date Added:

  May 11, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Customer reports that a side window will not close using the automatic (one‑touch) function, or the window reverses direction while closing. • Condition may occur on one or more doors • Fault code B25A3F0 may be stored in the affected door control unit • Window normalization may be lost Cause System error in the power window motor Remedy 1.) Update SCN coding of the affected door control unit (N69/x) using Xentry. • Repair coding is available with Car Package Release (CPR) 1.3.0 or higher. 2.) If the complaint persists after SCN coding or for repeat complaints → replace the power window motor on the affected door following applicable WIS instructions.

  Associated Products (2)

  2027 Mercedes-Benz CLA-Class2026 Mercedes-Benz CLA-Class
  Associated Documents

  • DownloadMC-11032581-0001.pdf↗
• April 24, 2026•Document ID: 11031558

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  LI00.01-P-078887

  Date Added:

  April 25, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint The intent of this document is to provide workshops with helpful technical reference language. • Commonly used acronyms in LI's and TIPS cases. • Control unit names, numbers, and how to identify. • Network/wiring architecture groups to baumuster quick reference. • Platform to baumuster quick reference. Cause Information only Remedy Acronyms: • AV = Actual Values • CPR = Car Package Release (For MB.OS) • CU = Control Unit • CUL = Control Unit Log • DTC = Diagnostic Trouble Code • E-Stand = Fresh-up head unit boot software (found in head unit control unit log) • FUP = Fresh-up • FW = Firmware • HSVL = High Speed Video Line • HU = Head Unit • HW = Hardware • IPD = Injector Performance Data • ISU = Initial Start Up • LVDS = Low Voltage Differential Signal • NAG"x" = New Automatic Gearbox ("x" is the generation number, example: NAG3) • NSFT = Not Safe For Transport • MOPF = Model Facelift (Ex: 167 MOPF) • PiH = Plug-in Hybrid • SA Code = Sonderausstattungscode (Option Code) • SCN = Software Calibration Number • SW = Software • TCU = Telecommunication Control Unit (Hermes/Ramses/Etc...) • QT = Quicktest • XD = XENTRY Diagnosis Control Unit Identification: Refer to the attachment "Control Unit Nomenclature" for location of each. • Control Unit Name • Control Unit Number • Control Unit Short name • Control Unit Diogenes ("dy-oj-uh-neez") name - Control unit variant/family. Network/Wiring Architecture to Baumuster Quick Reference: Star 1 • 117, 156, 246 (MFA) • 166, 176, 221, 242, 246, 292 • 906 Star 2 • 205, 213, 238, 253, 257, 290 (MRA) • 117, 156, 246 (MFA) • 118, 177, 243, 247 (MFA2) • 167, 222, 292, 463, 465 • 907 Star 3 • 294, 295, 296, 297 (EVA2) • 206, 214, 223, 236, 254 (MRA2) • 192 and 232 (MSA) Star 3.5 • 174 • 178 Platform to Baumuster Quick Reference: MRA = "Mercedes-Benz Rearwheel Architecture": • 205 • 213 • 222 • 238 • 253 • 257 • 290 MRA2 = "Mercedes-Benz Rearwheel Architecture - Generation 2": • 206 • 214 • 223 • 236 • 254 MFA = "Mercedes-Benz Frontwheel Architecture" • 117 • 156 • 246 MFA2 = "Mercedes-Benz Frontwheel Architecture - Generation 2" • 118 • 177 • 243 • 247 EVA1.5 = "Electric Vehicle Architecture" • 243 EVA2 = "Electric Vehicle Architecture - Generation 2" • 294 • 295 • 296 • 297 MSA = "Mercedes-Benz Sport Architecture" • 192 • 232 MMA = "Mercedes-Benz Modular Architecture" • 174 • 178

  Associated Products (109)

  2026 Mercedes-Benz AMG GT2026 Mercedes-Benz C-Class2026 Mercedes-Benz CLA-Class2026 Mercedes-Benz CLE2026 Mercedes-Benz E-Class2026 Mercedes-Benz GLA-Class2026 Mercedes-Benz GLB-Class2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz GLE-Class2026 Mercedes-Benz SL-Class2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLA-Class2025 Mercedes-Benz CLE2025 Mercedes-Benz E-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class+ 89 more
  Associated Documents

  • DownloadMC-11031558-0001.pdf↗
• April 16, 2026•Document ID: 11031580

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING

  Mfr Comm. #:

  LI82.10-P-078301

  Date Added:

  April 27, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Headlamp, front fog lamp leaky or fogged. Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. If a pressure compensation diaphragm is fitted in the housing cover, then the lamp unit is a "closed system". Remedy Headlamp: Remedy 1 Clearing fogged/condensed LED headlamps: 1. Drive vehicle into workshop (temperature higher than +18 °C/+64.4 °F) and connect the exhaust extraction. Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the hood. 4. Switch on the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Clearing of fogged/condensed LED headlamps and LED rear lamps on electric vehicles: 1. Drive the vehicle into the workshop (temperature higher than +18 °C/+64.4°F). 2. Connect battery backup via a charger. 3. Open the front-end flap and ensure sufficient ventilation. 4. Switch on the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Clearing fogged/condensed halogen/xenon headlamps: 1. Drive the vehicle into the workshop (temperature higher than +18 °C/+64.4°F). Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine. 3. Open the hood. 4. Switch off the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Note: If there is no visible reduction in condensation, check the headlamp for malfunctions. (see Remedy 2) It is not physically possible to defog the headlamps completely. Fogging does not impair the operation or the service life of the headlamp. Note: Only implement Remedy 1 for model series 463 (from model year 2018) and model series 465. Remedy 2 A defective headlamp can be identified as follows: 1. Check the headlamp for external damage and that the cover caps and the diaphragm are correctly seated. 2. Check the electrical connectors of the plugs and pins. 3. Check for leak tightness according to LI82.10-P-078307. The test can only be conducted on headlamps. 4. If the headlamp or the rear lamp has any external damage, replace the component part in accordance with the WIS instructions. Note: External damage to the headlamp/rear lamp or faulty seating of the cover caps does not present a warranty or goodwill case. Note: With headlamps, it is possible to install desiccant packs if the problem occurs repeatedly. • Open ventilation system LI82.10-P-078302 • Closed ventilation system LI82.10-P-078304

  Associated Products (285)

  2026 Mercedes-Benz AMG GT2026 Mercedes-Benz C-Class2026 Mercedes-Benz CLA-Class2026 Mercedes-Benz CLE2026 Mercedes-Benz E-Class2026 Mercedes-Benz GLA-Class2026 Mercedes-Benz GLB-Class2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz GLE-Class2026 Mercedes-Benz GLS-Class2026 Mercedes-Benz SL-Class2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLA-Class2025 Mercedes-Benz CLE2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class+ 265 more
  Associated Documents

  • DownloadMC-11031580-0001.pdf↗
• April 4, 2026•Document ID: 11031254

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI54.71-P-080345

  Date Added:

  April 10, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Brief (a few seconds), self-healing "driver assistance systems unavailable" messages are expected and normal due to system limitations and environmental effects. This can occur during startup of the vehicle but also during driving. No case is necessary for these. Please refer to the Owner's Manual for driver assistance system limitations and environmental effects. If the vehicle is on MB.OS 1.3.0 or later and the "driver assistance systems unavailable" message displays in the instrument cluster and either: • DOES NOT clear within a few seconds OR • Appears on every key cycle and DOES NOT clear NOTE: To find the MB.OS version number: 1. Navigate to VeDoc. 2. Go to "Control Units" tab. 3. Find the header bar labeled "Vehicle Information for Control Units". 4. Locate "MB.OS car package release customer version". Cause Cause 1: In rare cases, one or more of the fault codes U05B555, U05B655, U05B755 or U05B855 (implausible data was received from the front/rear outer right/left radar sensor. The component part is not configured.) is "Active" in the N62/5 control unit. This cause mainly occurs in vehicles produced prior to September 5, 2025. Cause 2: The initial calibration of the acceleration sensor (IMU) in the N62/5 control unit was not performed/completed. There is no relevant fault code active in the N62/5 control unit. This cause mainly occurs in vehicles produced prior to February 27, 2026. Cause 3: Above "Cause 2" did not fix. IDC hardware and software reset and full sensor suite calibration needed. Cause 4: Occasionally the vehicle will exhibit all ADAS systems offline on key cycle or during driving. Once the key is cycled the systems will function and messages gone. Subsequent key and drive cycles will not exhibit. Due to environmental influence or other reason. Remedy Remedy 1: Navigate to N62/5 control unit via XENTRY and carry out: "Adaptations > Teach-in processes > Calibration of the N62/5 control unit (driver assistance system control unit)." If it is not possible to perform this process or the system is recognizing that all sensors are already calibrated and nothing further needs to be completed, we alternatively recommend carrying out "Calibration drive after exchange of the component part front bumper or rear bumper" under Teach-in processes. Once the calibration is started, the calibration screen will appear on the head unit. Xentry will instruct the user to disconnect the device from the vehicle and perform the driving calibration. XENTRY MUST be disconnected and cannot be left connected. Remedy 2: Navigate to N62/5 control unit via XENTRY and carry out: "Adaptations > Teach-in processes > Calibration of the N62/5 control unit (driver assistance system control unit)." If there are no identified calibrations, perform calibration drive for the N62/5 control unit. No XENTRY diagnostic device is required for this, as the calibration does not need to be initiated via XENTRY! Perform a calibration drive of at least 5 minutes and at least 20 turns (left/right evenly distributed) without interrupting the drive (stop and go is permissible, but no ignition cycling). The driving speed should be approximately 20 km/h, and the steering wheel angle about 180 degrees (ideal are 90° turns that must be driven through at more than 10 km/h). No message is displayed to indicate that the calibration has been successfully completed. After the calibration drive, the vehicle must be parked and locked for at least seven minutes to allow the vehicle bus to enter sleep mode. Once the bus sleep mode has completed, the fault messages should no longer be displayed in the driver display. Driver support systems may still not be fully available at this time. This is indicated by the ADAS system icons (see picture ADAS icons). These are available after a further driving time of approx. 10 minutes. Please see attachment.

  Associated Products (1)

  2026 Mercedes-Benz CLA-Class
  Associated Documents

  • DownloadMC-11031254-0001.pdf↗
• April 4, 2026•Document ID: 11031206

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI54.71-P-080314

  Date Added:

  April 9, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Either during PDI or after updating vehicle software, there may be: • "A+S" - Active and Stored DTC • "S" - Stored DTC Some known erroneous DTC's are: • C1016E0 with error ID: SIG_ESP_71 • B15BF00 with error ID: SIG_SEMA_C_22 • U0420E2 with error ID: SYS_EPS_22 • U041629 with error ID: SIG_ESP_12 • U013187 • U044229 Cause Software status of IDC_GEN6 In some cases, a diagnosis session or a software update may generate fault codes that do not cause any restrictions in customer operations. Remedy If: • All driver assist functions operate without restrictions AND • There are no persistent driver assist cluster messages (Example: white message for "Driver Assist Systems Inoperative") AND • No persistently yellow driver assist cluster icons The DTC's may be ignored. If any of the above are true during PDI or after software update, please check LI54.71-P-080345 or open a TIPS case to the Body/Chassis/Entertainment inbox.

  Associated Products (1)

  2026 Mercedes-Benz CLA-Class
  Associated Documents

  • DownloadMC-11031206-0001.pdf↗
• April 2, 2026•Document ID: 11031256

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; STRUCTURE:BODY

  Mfr Comm. #:

  LI72.20-P-075746

  Date Added:

  April 10, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EXAMPLE: when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so that the tailgate no longer opens as a result of a long press on the button, but by double-clicking on the button instead. This reduces the likelihood of the button being activated accidentally or unintentionally. The recoding can be carried out as follows: 1. Add SA Code O19 into VeDoc (O for Oscar, not "zero") • an XSS ticket may be necessary to add the SA code 2. Perform SCN coding of EIS N73 control unit 3. Deactivate the vehicle key (a successful deactivation is indicated by the LED lighting up 2x briefly and then 1x for a long period). 4. Place the vehicle key in the storage compartment on the key symbol and turn on the ignition. IMPORTANT: all other vehicle keys must be outside the recognition range of the vehicle when doing this! Perform steps 3 and 4 successively for all vehicle keys. Notes: 6th, 7th and 8th generation keys can be deactivated as follows: Up to modification year 22/1 by double clicking the "Lock button" As of modification year 22/1, by press and holding the “Lock button", then double‑click the “Unlock button" at the same time. On model series 167, the storage compartment with the key symbol is located in the armrest. The SCN coding from the EZS is only transferred correctly to the vehicle key under the following conditions: Only one vehicle key is located in the vehicle, this key has been deactivated and it is positioned on the marking in the storage compartment for the data transfer. The costs for this adaptation are to be borne by the customer.

  Associated Products (75)

  2026 Mercedes-Benz C-Class2026 Mercedes-Benz CLA-Class2026 Mercedes-Benz CLE2026 Mercedes-Benz E-Class2026 Mercedes-Benz GLA-Class2026 Mercedes-Benz GLB-Class2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz GLE-Class2026 Mercedes-Benz GLS-Class2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLA-Class2025 Mercedes-Benz CLE2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2025 Mercedes-Benz S-Class+ 55 more
  Associated Documents

  • DownloadMC-11031256-0001.pdf↗
• April 2, 2026•Document ID: 11031218

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI82.60-P-080383

  Date Added:

  April 10, 2026

  Manufacturer:

  MERCEDES-MAYBACH

  Summary

  Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old station’s artwork instead of updating to the new one. Cause When a new station change request is triggered, a temporary glitch is causing the Head Unit application to fail to overwrite the previous request. This glitch is causing the cover art mismatch in the Radio application. Remedy Please do not replace any parts. The robustness measure has been identified and is planned for implementation in the A26/17 E505.9 software. The E505.9 software is expected to be available in XENTRY Q3 2026.

  Associated Products (54)

  2026 Mercedes-Benz C-Class2026 Mercedes-Benz CLA-Class2026 Mercedes-Benz GLA-Class2026 Mercedes-Benz GLB-Class2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz GLE-Class2026 Mercedes-Benz GLS-Class2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLA-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class+ 34 more
  Associated Documents

  • DownloadMC-11031218-0001.pdf↗
• March 27, 2026•Document ID: 11030302

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  LI01.30-P-072328

  Date Added:

  March 29, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint -Check engine light illuminated. -Engine runs rough. -Poor shifting or jerking when accelerating. -Fault codes stored related to mixture formation, injector quantity adjustment, or misfire. Note: One or more of the above symptoms can occur. It is possible that no fault codes are stored. Cause Leaking valve seat in cylinder head. Remedy -Perform cylinder leakage check as noted in WIS group 01.00. If excessive leakage is found determine if leak is from intake or exhaust valves. -If leakage is found from intake or exhaust valves, remove cylinder head and inspect valve seats. -The complete cylinder head must be replaced if valve seat damage is found. The valve seats can not be reworked. -Engine oil and filter should be changed after the repair. Workshop notes cylinder head repair: 1. The intake rocker arm roller is narrower than the exhaust and they must not be interchanged. Mark the rocker arms so they are reinstalled in their original location. 2. Inspect all parts that are being reused (i.e. camshafts, rocker arms) for signs of wear or damage. See WIS doc AH05.20-P-1000-09SZ for examples of normal and abnormal wear. Replace parts with new if damage or wear is found. 3. Check that all rocker arms are correctly located on the camshaft before installing cylinder head cover. Rotate engine at least 2 times and check that there are no problems with rocker arms. 4. The timing chain tensioner can be reused if it extends fully, has no noticeable problems in prior operation, and no chain drive components were replaced. 5. Care must be taken when removing fuel injectors to prevent damage. See WIS doc AR07.03-P-0004-03MM. 6. Cleanliness must be observed during repair to prevent subsequent complaint or engine damage: • When cleaning engine block surface, ensure oil ports are sealed to prevent debris from entering oil circuit. Refer to SI01.40-P-0010A. • No abrasive materials, sharp-edged tools, or unapproved cleaners should be used on engine block surface. Refer to AR01.00-P-0050-01A. • Any debris from cleaning that has entered the cooling jacket should be removed before assembly of engine. The debris can otherwise cause blockage in the cooling circuit leading to engine overheating. If any of the parts listed below are found damaged or in need of replacement during cylinder head valve‑seat diagnosis or repair, and the vehicle has warranty coverage, they must be claimed on a separate parts‑only line. These items are not covered under the cylinder head warranty extension and cannot be included with the claim. • Camshafts • Camshaft adjustment solenoids • Camshaft positioners • Fuel injectors • Hydraulic valve play compensating elements • Roller rocker arms • Spark plugs • Timing chain • Timing chain guide rails

  Associated Products (48)

  2026 Mercedes-Benz CLA-Class2026 Mercedes-Benz GLA-Class2026 Mercedes-Benz GLB-Class2025 Mercedes-Benz CLA-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz E-Class+ 28 more
  Associated Documents

  • DownloadMC-11030302-0001.pdf↗
• March 26, 2026•Document ID: 11030295

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; STRUCTURE:BODY

  Mfr Comm. #:

  LI91.10-P-078305

  Date Added:

  March 28, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint The "easy entry and exit feature" function deactivates itself after a brief period. (see attachment) Cause The cause is currently being investigated. Remedy Update the HU7 to the latest software version, then perform a factory reset of the HU7. Steps to perform factory reset: Navigate to Settings > System > Reset > Reset to factory settings and confirm If the problem persists, please record HU7 log and also a trace of the Body CAN (For Star 2 Body Can 1 and for Star 3 Body Can 2) during the symptom and send via a TIPS case to the Body/Chassis/Entertainment inbox. Note: Only collect and submit the log and trace if the symptom can be reliably reproduced.

  Associated Products (37)

  2026 Mercedes-Benz C-Class2026 Mercedes-Benz CLA-Class2026 Mercedes-Benz GLB-Class2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz GLE-Class2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class+ 17 more
  Associated Documents

  • DownloadMC-11030295-0001.pdf↗
• March 25, 2026•Document ID: 11030291

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI54.71-P-080314

  Date Added:

  March 28, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Either during PDI or after updating vehicle software, there may be: • "A+S" - Active and Stored DTC • "S" - Stored DTC Some known erroneous DTC's are: • C1016E0 with error ID: SIG_ESP_71 • B15BF00 with error ID: SIG_SEMA_C_22 • U0420E2 with error ID: SYS_EPS_22 • U041629 with error ID: SIG_ESP_12 • U013187 • U044229 Cause Software status of IDC_GEN6 In some cases, a diagnosis session or a software update may generate fault codes that do not cause any restrictions in customer operations. Remedy If: • All driver assist functions operate without restrictions AND • There are no persistent driver assist cluster messages (Example: white message for "Driver Assist Systems Inoperative") AND • No persistently yellow driver assist cluster icons The DTC's may be ignored. If any of the above are true during PDI or after software update, please check LI54.71-P-080315 or open a TIPS case to the Body/Chassis/Entertainment inbox.

  Associated Products (1)

  2026 Mercedes-Benz CLA-Class
  Associated Documents

  • DownloadMC-11030291-0001.pdf↗
• March 25, 2026•Document ID: 11030290

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI82.60-P-080383

  Date Added:

  March 28, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old station’s artwork instead of updating to the new one. Cause Root cause currently being investigated. Remedy Please do not replace any parts. Please create a TIPS case to Body/Chassis/Entertainment inbox.

  Associated Products (48)

  2026 Mercedes-Benz C-Class2026 Mercedes-Benz CLA-Class2026 Mercedes-Benz GLA-Class2026 Mercedes-Benz GLB-Class2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz GLE-Class2026 Mercedes-Benz GLS-Class2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLA-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class+ 28 more
  Associated Documents

  • DownloadMC-11030290-0001.pdf↗
• March 25, 2026•Document ID: 11030289

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI82.85-P-080396

  Date Added:

  March 28, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Following update to MBOS 1.3.0 or higher, front passenger display becomes inoperable. Cause Back end documentation error. Remedy Perform special procedure in Xentry Diagnosis. Before starting, check Xentry Diagnosis for the latest add-ons. Ensure that one of the following add-ons is installed on Xentry Diagnosis: 33115 for Release 12/2025 33115 for Release 09/2025 Next, please connect the Xentry Diagnosis to the vehicle. Select A26/17 MBUX multimedia system control unit + instrument cluster (head unit). The special procedure can be accessed using the following path: Actual Values -> Head Unit -> Anti-theft Protection and Subsequent Activatable Services. A note about the front passenger display will be shown here. Please observe the instructions in Xentry. Note: The special process (see attachments) is displayed only when the problem is occurring in the vehicle currently.

  Associated Products (1)

  2026 Mercedes-Benz CLA-Class
  Associated Documents

  • DownloadMC-11030289-0001.pdf↗
• March 25, 2026•Document ID: 11030301

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  LI00.01-P-078887

  Date Added:

  March 28, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint The intent of this document is to provide workshops with helpful technical reference language. • Commonly used acronyms in LI's and TIPS cases. • Control unit names, numbers, and how to identify. • Network/wiring architecture groups to baumuster quick reference. • Platform to baumuster quick reference. Cause Information only Remedy Acronyms: • AV = Actual Values • CU = Control Unit • CUL = Control Unit Log • DTC = Diagnostic Trouble Code • E-Stand = Fresh-up head unit boot software (found in head unit control unit log) • FUP = Fresh-up • FW = Firmware • HSVL = High Speed Video Line • HU = Head Unit • HW = Hardware • IPD = Injector Performance Data • ISU = Initial Start Up • LVDS = Low Voltage Differential Signal • NAG"x" = New Automatic Gearbox ("x" is the generation number, example: NAG3) • NSFT = Not Safe For Transport • MOPF = Model Facelift (Ex: 167 MOPF) • PiH = Plug-in Hybrid • P3 Hybrid = AMG Plug-in Hybrid with rear drive unit • SA Code = Sonderausstattungscode (Option Code) • SCN = Software Calibration Number • SW = Software • TCU = Telecommunication Control Unit (Hermes/Ramses/Etc...) • QT = Quicktest • XD = XENTRY Diagnosis Control Unit Identification: Refer to the attachment "Control Unit Nomenclature" for location of each. • Control Unit Name • Control Unit Number • Control Unit Short name • Control Unit Diogenes ("dy-oj-uh-neez") name - Control unit variant/family. Network/Wiring Architecture to Baumuster Quick Reference: Star 1 • 117, 156, 246 (MFA) • 166, 176, 221, 242, 246, 292 • 906 Star 2 • 205, 213, 238, 253, 257, 290 (MRA) • 117, 156, 246 (MFA) • 118, 177, 243, 247 (MFA2) • 167, 222, 292, 463, 465 • 907 Star 3 • 294, 295, 296, 297 (EVA2) • 206, 214, 223, 236, 254 (MRA2) • 192 and 232 (MSA) Star 3.5 • 174 • 178 Platform to Baumuster Quick Reference: MRA = "Mercedes-Benz Rearwheel Architecture": • 205 • 213 • 222 • 238 • 253 • 257 • 290 MRA2 = "Mercedes-Benz Rearwheel Architecture - Generation 2": • 206 • 214 • 223 • 236 • 254 MFA = "Mercedes-Benz Frontwheel Architecture" • 117 • 156 • 246 MFA2 = "Mercedes-Benz Frontwheel Architecture - Generation 2" • 118 • 177 • 243 • 247 EVA1.5 = "Electric Vehicle Architecture" • 243 EVA2 = "Electric Vehicle Architecture - Generation 2" • 294 • 295 • 296 • 297 MSA = "Mercedes-Benz Sport Architecture" • 192 • 232 MMA = "Mercedes-Benz Modular Architecture" • 174 • 178

  Associated Products (108)

  2026 Mercedes-Benz AMG GT2026 Mercedes-Benz C-Class2026 Mercedes-Benz CLA-Class2026 Mercedes-Benz CLE2026 Mercedes-Benz E-Class2026 Mercedes-Benz GLA-Class2026 Mercedes-Benz GLB-Class2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz GLE-Class2026 Mercedes-Benz GLS-Class2026 Mercedes-Benz SL-Class2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLA-Class2025 Mercedes-Benz CLE2025 Mercedes-Benz E-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class+ 88 more
  Associated Documents

  • DownloadMC-11030301-0001.pdf↗
• March 24, 2026•Document ID: 11030288

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI82.85-P-080390

  Date Added:

  March 28, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint After a seamless update to ARTEMIS Release E216.4 (A 174 902 6104), there is no longer a backend connection between the MMC App and the vehicle. The following complaints are possible: • Vehicle remote control is not functional (unlocking/locking the vehicle via the Mercedes-Benz app). • The vehicle status data within the Mercedes-Benz app is outdated and does not update. • Digital Extra services cannot be activated/deactivated. • A yellow message "Vehicle connection restricted" permanently appears in the Mercedes-Benz App. Cause A bug in the software update process can cause the ARTEMIS module to be unable to register with the backend after updating to software E216.4. Remedy Always use the latest XENTRY Diagnosis software version with all available AddOns. Required AddOns: AddOn 33166 for XD 12/25 or AddOn 33165 for XD 03/26 must be installed. Do not use XENTRY DVD 09/25 Then, perform a Seamless Update. XENTRY -> Overview -> Control Units List -> Software Update This will recode the ARTEMIS control unit A2/93 and resolve the error. If the complaint persists, please open a TIPS case to the Body/Chassis/Entertainment inbox with a current ARTEMIS control unit log file.

  Associated Products (1)

  2026 Mercedes-Benz CLA-Class
  Associated Documents

  • DownloadMC-11030288-0001.pdf↗
• March 11, 2026•Document ID: 11030089

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI82.85-P-078722

  Date Added:

  March 17, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint The vehicle's position on the map is displayed far away from its actual position, e.g. the vehicle is displayed as being in the middle of the ocean. Note: No relevant DTC is displayed during the quick test. Cause The GNSS antenna is not correctly inserted at the GNSS connection (see picture in the attachment) in the head unit (A26/17). Remedy Insert the plug into the GNSS connection and ensure that the plug has engaged correctly.

  Associated Products (60)

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  Associated Documents

  • DownloadMC-11030089-0001.pdf↗
• March 10, 2026•Document ID: 11029965

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI54.71-P-080320

  Date Added:

  March 11, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Either during PDI or after updating vehicle software, there may be: • "A+S" - Active and Stored DTC • "S" - Stored DTC Cause Software status of IDC_GEN6 In some cases, a diagnosis session or a software update may generate fault codes that do not cause any restrictions in customer operations. Remedy If: • All driver assist functions operate without restrictions AND • There are no persistent driver assist cluster messages (Example: white message for "Driver Assist Systems Inoperative") AND • No persistently yellow driver assist cluster icons The DTC's may be ignored. If any of the above are true during PDI or after software update, please check LI54.71-P-080315 or open a TIPS case to the Body/Chassis/Entertainment inbox.

  Associated Products (1)

  2026 Mercedes-Benz CLA-Class
  Associated Documents

  • DownloadMC-11029965-0001.pdf↗
• March 10, 2026•Document ID: 11029964

  Service Bulletin/Repair Instructions
  SUSPENSION

  Mfr Comm. #:

  LI32.25-P-070053

  Date Added:

  March 11, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint There may be creaking noises when steering while stationary or driving slowly. See Example Noise attachment Cause The vehicle level of the front axle may be too low. The noises when steering can be caused by continuous contact of the end stop buffer with the damper tube. Remedy IMPORTANT: Do not apply document to vehicles outside of the listed validity range. The vehicle level must first be measured using the romess inclinometer (follow WIS instructions!) and the measured values should be compared with the target values in the Wheel Alignment online tool. If the vehicle level is out of tolerance, then the springs on the front axle must be replaced in order to correct the level. The currently installed springs can be pulled up in the XENTRY Parts Information tool through the corresponding selection. How to identify currently installed springs: • Check for colored dots on the front springs. • If no dots or color markings, please check if there is a parts label that is affixed to the spring. If the MB part number is listed, continue with process listed in the paragraph below. • If the part label does not contain an MB part number, is missing or illegible, please check for a barcode label with a 3 digit number. See "Spring Barcode" picture for example. Open a TIPS case with this number and list that it is from the barcode attached to the currently installed spring. • If none of the above references can be found, open a TIPS case. How to identify next spring in line with color dots: • Navigate to the parts catalog and enter the vehicle VIN/FIN. • Navigate to group 32 sub-group 054 (front spring strut) and find the spring. The spring listed in the parts catalog will have a "color marking" indicator. If the dots on the spring and the color listed in the parts catalog is the same then you have the part number of the currently installed spring. If it does not, then you need to clear the vehicle specific filter by using the funnel icon on the right side column of the page and clicking "no filter" at the top and then "apply filter" (see "Clear Vehicle EPC Filter" for how-to pictures). Proceed to finding the spring that matches the color dots on the vehicles currently installed spring. • In order to find the correct or next highest spring, the spring filter must be removed in the XENTRY Parts Information tool. • The spring item numbers are normally listed in sequence (observe and verify valid SA code for vehicle). The next strongest spring is selected by the ascending, next highest item number (Example: If the currently installed spring ends in "13 00" then then next spring in line is "14 00".) How to identify next spring in line with part number tag: • Navigate to the parts catalog and enter the vehicle VIN/FIN and the part number found from the spring. • In order to find the correct or next highest spring, the spring filter must be removed in the XENTRY Parts Information tool. To do this, you need to clear the filters by using the funnel icon on the right side column of the page and clicking "no filter" at the top and then "apply filter" (see "Clear Vehicle EPC Filter" for how-to pictures). • The spring item numbers are normally listed in sequence (observe and verify valid SA code for vehicle). The next strongest spring is selected by the ascending, next highest item number (Example: If the currently installed spring ends in "13 00" then then next spring in line is "14 00".)

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  Associated Documents

  • DownloadMC-11029964-0001.pdf↗
• March 9, 2026•Document ID: 11030088

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI54.65-P-080132

  Date Added:

  March 17, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. Cameras 6. Other Park Topics Cause Various root causes Remedy See attached diagnostic guide.

  Associated Products (117)

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  Associated Documents

  • DownloadMC-11030088-0001.pdf↗
• March 9, 2026•Document ID: 11029959

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING

  Mfr Comm. #:

  LI82.10-P-078301

  Date Added:

  March 11, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. If a pressure compensation diaphragm is fitted in the housing cover, then the lamp unit is a "closed system". Remedy Headlamp: Remedy 1 Clearing fogged/condensed LED headlamps: 1. Drive vehicle into workshop (temperature higher than +18 °C/+64.4 °F) and connect the exhaust extraction. Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the hood. 4. Switch on the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Clearing of fogged/condensed LED headlamps and LED rear lamps on electric vehicles: 1. Drive the vehicle into the workshop (temperature higher than +18 °C/+64.4°F). 2. Connect battery backup via a charger. 3. Open the front-end flap and ensure sufficient ventilation. 4. Switch on the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Clearing fogged/condensed halogen/xenon headlamps: 1. Drive the vehicle into the workshop (temperature higher than +18 °C/+64.4°F). Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine. 3. Open the hood. 4. Switch off the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Note: If there is no visible reduction in condensation, check the headlamp for malfunctions. (see Remedy 2) It is not physically possible to defog the headlamps completely. Fogging does not impair the operation or the service life of the headlamp. Note: Only implement Remedy 1 for model series 463 (from model year 2018) and model series 465. Remedy 2 A defective headlamp can be identified as follows: 1. Check the headlamp for external damage and that the cover caps and the diaphragm are correctly seated. 2. Check the electrical connectors of the plugs and pins. 3. Check for leak tightness according to LI82.10-P-078307. The test can only be conducted on headlamps. 4. If the headlamp or the rear lamp has any external damage, replace the component part in accordance with the WIS instructions. Note: External damage to the headlamp/rear lamp or faulty seating of the cover caps does not present a warranty or goodwill case. Note: With headlamps, it is possible to install desiccant packs if the problem occurs repeatedly. • Open ventilation system LI82.10-P-078302 • Closed ventilation system LI82.10-P-078304

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  Associated Documents

  • DownloadMC-11029959-0001.pdf↗