Mercedes-Benz C-Class Complaints (2010)

472 consumer complaints on file.

#11183967March 4, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SILVER SPRING (3301 BRIGGS CHANEY RD, SILVER SPRING, MD 20904) STATED THAT THE PARTS WERE NOT AVAILABLE AND THEY DID NOT KNOW WHEN THEY WOULD ARRIVE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183437March 1, 2019
AIR BAGS
TAKATA RECALL I STILL HAVE NO REMEDY FOR THE REPLACEMENT, I DO NOT FEEL SAFE DRIVING A VEHICLE THAT HAS AN OPEN SAFETY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183472March 1, 2019
ELECTRICAL SYSTEM, STEERING
ESL MODULE FAILURE(BRUSHES OF THE SUBSTANDARD ELECTRICAL MOTOR GO BAD) LEAVES THE CAR INOPERABLE. ALMOST ALL C300 AND SIMILAR MODELS WILL EXPERIENCE THIS FAILURE BEFORE THEY REACH 80,000 MILES. THE MODULE IS BURIED DEEPLY INTO THE CAR YET IT WOULD FAIL WITH CERTAINTY. THE MASS FAILURE OF THE MODULE WOULD SUGGEST THAT THERE WOULD BE A RECALL, NEVERTHELESS MERCEDES-BENZ(MB) IS PRETENDING THE PROBLEM DOESN'T EXIST AND OWNERS ARE OFTEN LEFT STRANDED ON PARKING LOTS WITH AN USELESS CAR AND STUCK WITH A BILL OF $2000 FOR SOMETHING THAT IS CLEARLY A MB DESIGN AND ENGINEERING FAULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183311February 28, 2019
ELECTRICAL SYSTEM, STEERING
STEERING WHEEL LOCKED IN GARAGE. "REMOVE KEY FROM IGNITION" IS MESSAGE ON INSTRUMENT CLUSTER. CAR WILL NOT START. THIS CAR HAS LESS THAN 64K MILES. CAR WAS STATIONARY IN MY GARAGE. NOW I HAVE TO PAY A TOW COMPANY TO SOMEHOW GET IT OUT OF GARAGE, AS IT IS FRONT END IN ORIENTED (PULLED IN INSTEAD OF BACKED IN), AND TOW TO DEALERSHIP, AND PREPARE FOR AN OVERLY INFLATED REPAIR COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180770February 27, 2019
AIR BAGS
2010 MERCEDES-BENZ C300. CONSUMER WRITES IN REGARD TO AIRBAG SAFETY RECALL AND WHEN PARTS FOR REPAIR WILL BE MADE AVAILABLE. *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182847February 27, 2019
ELECTRICAL SYSTEM, SUSPENSION
MY CAR MADE A ELECTRIC SHORTAGE AND THE CAR WON'T TURN ON SO I HAD TO TAKE IT TO A SHOP AND THEY TOLD ME THE CAR HAD TO BE PROGRAMMED AGAIN SO IT COULD TURN ON .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182584February 26, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF SAN ANTONIO AT 210-920-3235 (LOCATED AT 9600 SAN PEDRO AVE, SAN ANTONIO, TX 78216) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182618February 26, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT AN APPOINTMENT WAS SCHEDULED AT MERCEDES-BENZ OF CORAL GABLE (LOCATED AT 300 ALMERIA AVE, CORAL GABLES, FL 33134, (305) 445-8593). WHEN THE CONTACT ARRIVED AT THE DEALER, HE WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182011February 22, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN APRIL OF 2016. MERCEDES-BENZ OF SAN DIEGO (4750 KEARNY MESA RD, SAN DIEGO, CA 92111) STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181364February 20, 2019
FUEL/PROPULSION SYSTEM
SMELLING GAS FUMES INSIDE THE CAR, HAS GOTTEN LIGHT HEADED WHEN DRIVING, AND MY GAS GAGE DOES NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180395February 15, 2019
AIR BAGS
LOCAL MERCEDES DEALERSHIP IS UNABLE TO SUPPLY NEEDED PARTS FOR THE RECALL. RECEIVED LETTER STATING PARTS WERE AVAILABLE AND TO CALL DEALER TO SET UP SERVICE. CALLED AND ARRANGED SERVICE AT MAILTLAND FLORIDA DEALERSHIP. DEALER CALL ME NEXT DAY AND INFORMS THAT PARTS WERE NOT AVAILABLE YET. CONTACTED THIS WEEK BY SAME DEALER AND TOLD THAT PARTS WERE NOW IN. SCHEDULED SERVICE FOR TODAY. LEFT CAR AT 11:00AM THIS MORNING, WAS CALLED AT 3 PM AND TOLD PARTS WERE NOT AVAILABLE. WOULD LIKE TO FIND OUT IF THESE AIRBAGS ARE GOING TO BE REPLACED OR SHOULD I GET RID (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179895February 13, 2019
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT TOOK THE VEHICLE TO AN INSPECTION STATION AND WAS INFORMED THAT THE FRAME WAS FRACTURED AND COULD CAUSE AN EXPLOSION IF THE VEHICLE WERE DRIVEN OVER A POTHOLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS. THE CONTACT WAS REFERRED TO A LOCAL DEALER. THE FAILURE MILEAGE WAS 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176471February 12, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF BEDFORD (18122 ROCKSIDE RD, BEDFORD, OH 44146, (440) 439-0100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176353February 11, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF FARMINGTON (555 N BOURNE CIRCLE, FARMINGTON, UT 84025, (801) 447-3300) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176391February 11, 2019
AIR BAGS
TAKATA RECALL. I RECIEVED MAILING ALMOST 2 YEARS AGO AND IM TIRED OF WITING ON MY AIR BAGS TO BE REPLACED ON MY CAR. IT'S SCARY TO LOOK UP AND SEE HOW SO MAY LIVES ARE TAKEN BEHIND THIS MISTAKE THAT CAN BE FIXED. I'M READY FOR MY REPLACEMENT ON THE AIRBAGS OR RECALL THE ENTIRE CAR. MY LIFE AS WELL AS OTJERS LIVES ARE AT STAKE DAILY. YOU HAVE THE CHANCE TO FIX THIS BEFORE ANOTHER ACCIDENT AND/ OR DEATH HAPPENS. I PRAY THAT IT DOESN'T HAPPEN TO ME. I JUST WANT MY CAR FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175826February 9, 2019
EXTERIOR LIGHTING
I 'M GETTING A MESSAGE FROM THE COMPUTER TELLING ME ABOUT THAT MY RIGHT FRONT TAIL LIGHTS ARE NOT WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175175February 8, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR MANUFACTURER RECALL NUMBER: 2019010001 AND NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER DID NOT PROVIDE THE PARTS WITHIN A REASONABLE TIME FRAME. THE DEALER (MERCEDES-BENZ OF WESTWOOD, 425 PROVIDENCE HWY, WESTWOOD, MA 02090, (781) 688-1000) WAS CONTACTED OVER TWO YEARS AGO, BUT THERE WAS NO RESPONSE TO DETERMINE WHEN PARTS WOULD BE AVAILABLE FROM THE MANUFACTURER THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175020February 7, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RBM OF ALPHARETTA (345 MCFARLAND PKWY, ALPHARETTA, GA 30004, (678) 637-2333) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173644February 2, 2019
ELECTRICAL SYSTEM
I READ ALL THE INTERNET AND FORUMS ALMOST EVERY C300 HAS THE SAME PROBLEM. IT'S NOT FAIR TO THE CONSUMERS THAT WE PAY FOR A MANUFACTURING MALFUNCTION. CAR WON'T START AND SHOW A MSG OF TAKE CAR OF IGNITION . IT'S A $2000 FIX FOR SOMETHING SMALL BUT ONLY CAN BE FIXED AT THE DEALERSHIP. IT'S A HIGHWAY ROBBERY IN BRIGHT DAY LIGHT . PLEASE SAVE THE CONSUMERS FROM A GREEDY COMPANY . LAST TIME I WILL EVER OWN A BENZ .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173090January 30, 2019
STRUCTURE:BODY, SUSPENSION
I WAS DRIVING MY 2010 C300, 99,000 MILES AT APPROXIMATELY 40 MPH WHEN I EXPERIENCED A NEARLY FATAL COLLISION. WHEN I APPLIED THE BRAKES, I EXPERIENCED A FAILURE OF THE REAR CROSS-MEMBER SUBFRAME WHICH CAUSED THE REAR LEFT WHEEL TO DEVIATE IN A SUCH A WAY THAT CAUSED THE REAR OF THE VEHICLE TO FISHTAIL. I HAD TO FIGHT TO REGAIN CONTROL OF THE VEHICLE AND AVOID A HEAD-ON COLLISION. I DROVE THE VEHICLE TO A NEARBY MECHANIC WHO POINTED TO A BREAK IN THE SUB-FRAME WHERE THE REAR-LEFT TIRE SUSPENSION COMPONENTS ATTACHED TO THE REST OF THE CAR. THE BREAK APPEARS TO HAVE MANIFESTED WHERE THE SHEET METAL COMPONENTS WERE WELDED TO FORM A BRACKET IN THE SUBFRAME. I LIVE IN A STATE WHERE ANNUAL SAFETY INSPECTIONS ARE CARRIED OUT AND THE VEHICLE HAS PASSED SUCH INSPECTIONS WITH NO PAST INDICATORS OF RUST. THE SAFETY INSPECTION FOCUSES ON THE STRUCTURAL INTEGRITY OF COMPONENTS SUCH AS SUSPENSION AND FRAME. THE MOST RECENT STATE SAFETY INSPECTION WAS CARRIED OUT ON SEPTEMBER 2018, AT 97,000. FURTHERMORE, AT 90,663 MILES, MERCEDES-BENZ DEALER CONDUCTED A THOROUGH INSPECTION OF THE VEHICLE AND DID NOT NOTICE ANY ISSUES WITH THE SUBFRAME, SUSPENSION, OR ANY OTHER COMPONENTS OF THE VEHICLE. NEAR-FATAL, CATASTROPHIC FAILURES SHOULD NOT TAKE PLACE ON A MODERN LUXURY CAR THAT IS LESS THAN 10 YEARS OLD, UNLESS THERE IS A MANUFACTURING DEFECT. HOWEVER, MERCEDES-BENZ USA REFUSED TO CONSIDER A MANUFACTURING DEFECT AND MADE THE DETERMINATION WITHOUT REVIEWING PHOTOS OF THE STRUCTURAL BRAKE. NOTE THAT BASED ON MY RESEARCH, NHTSA ID NUMBERS 10504684 AND 11023618 SPEAK TO SIMILAR RUST ISSUES TO THE SUB-FRAME. PLEASE INVESTIGATE AND LAUNCH THE RECALL CAMPAIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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