Mercedes-Benz C-Class Complaints (2012)

588 consumer complaints on file.

#10966120March 15, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965820March 14, 2017
SEATS
I BROUGHT MY 2012 MERCEDES C250 NEW AND I THOUGHT I WAS BUYING A QUALITY CAR. HOWEVER, I NOTICED LAST YEAR THE DRIVER SEAT, PASSENGER SEAT AND ONE OF BACKSEAT SEAT COVER ARE RIPPED. I DRIVE MY CAR EVERYDAY TO WORK AND MY DAUGHTER TO SCHOOL ON A CITY STREET. MY DAUGHTER WEIGHS ABOUT 98 POUNDS AND I WEIGHT UNDER 170 POUNDS AND NO ONE SITS IN THE BACKSEAT. I AM SO DISAPPOINTED WITH MERCEDES BENZ COMPANY. I WILL BE GRATEFUL IF MERCEDES BENZ COMPANY WILL REPLACE MY SEAT COVERS PLEASE STAND BY YOUR NAME AS A QUALITY COMPANY. .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965862March 14, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE AIR BAG SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT ALSO STATED THAT SEVERAL DIFFERENT COMPONENTS WERE REPLACED, BUT THE FAILURE WAS PERSISTENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR THE MANUFACTURER WAS AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. UPDATED 06/07/17*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965976March 14, 2017
AIR BAGS
TAKATA RECALL. ALSO PASSENGER AIRBAG INDICATOR LIGHT RANDOMLY GOES ON & OFF, WHILE IN MOTION, HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954830February 15, 2017
ENGINE, POWER TRAIN
GRADUALLY AS THE CAR IS ACCELERATING IT MAKES A TERRIBLE GRINDING NOISE AND SHAKES ALSO JERKS WHEN CHANGING GEARS, CONFIRMED IT IS A FAILED TRANSMISSION, THE CAR HAS HAD ALL THE APPROPRIATE MAINTENANCE JUST NOT AT A MB DEALER AND THERE IS A SERVICE BULLETIN ON THE TRANSMISSION JUST NOT OFFICIAL RECALL AND MERCEDES IS CLAIMING NO RESPONSIBILITY AS IT WAS NOT SERVICED AT MB DEALER SINCE 2014. CLEARLY THE SERVICE ANNOUNCEMENT IS RECOGNITION OF A PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946355January 19, 2017
ENGINE, POWER TRAIN, FUEL SYSTEM, GASOLINE
THE CEL CAME ON AND THE ENGINE WAS HAVING A ROUGH START . I TOOK IT TO THE REPAIR SHOP AND AFTER USING THE STAR DIAGNOSTIC SYSTEM THE DIAGNOSES WAS CAMSHAFT ADJUSTERS IN FAILURE. THE REMEDY REPLACE THE CAMSHAFT ADJUSTERS. COST $3500.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906264September 13, 2016
ENGINE
WHEN STARTING THE CAR THE VEHICLE MAKE LOUD RATTLING NOISE AND THE ENTIRE CAR SHAKES. I TOOK THE CAR TO THE MECHANIC AND HE SAID IT IS THE CAMSHAFT ADJUSTER/ACTUATORS. WHICH NEED TO BE REPLACED ALONG WITH THE TIMING CHAIN. HE ALSO SAID IT IS NOT SAFE TO DRIVE AS THEY CAN FAIL AND CAR WILL STOP IN THE MIDDLE OF A ROAD. THE CAR WHEN TRYING TO ACCELERATE SOMETIMES DOESN'T WANT TO GO AND YOU CAN ACTUALLY FELL THE CAR JERK SEEMING AS THE CHAIN IS SKIPPING. IT HAS HAPPENED MULTIPLE TIMES. CAR HAS 67,000 MILES AND THIS STARTED HAPPENING AT 57K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903136September 1, 2016
ENGINE
DEALER SAID THE CAMSHAFT ADJUSTER WITH CHAIN TENSIONER NEEDS TO BE REPLACE AT 65,000 MILES. ALSO THE HIGH PRESSURE PUMP NEEDS TO BE REPLACE TOO. THIS AFTER SPENDING OVER $773.06 HUNDRED DOLLARS ON ENGINE ANALYSIS. I DECLINE THE SERVICE BECAUSE IT WILL COST ME $5,324.98 TO GET THE JOB DONE. COULD THIS BE A SAFETY RECALL BECAUSE THE DEALER SAID ONE OF THIS DAYS IT MIGHT JUST STOP ON THE MIDDLE OF NOWHERE. NOW I AM DRIVING THIS VEHICLE WITH THE CHECK ENGINE LIGHT ON BECAUSE OF THE PROBLEM I MENTION ABOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865776May 19, 2016
SEAT BELTS, AIR BAGS
TL* THE CONTACT OWNED A 2012 MERCEDES-BENZ C300. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT PRETENSION DID NOT FUNCTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUSTAINED SHORT TERM MEMORY LOSS, A SEIZURE, AND LIVER DAMAGE. THE CONTACT HAD TO REMAIN HOSPITALIZED FOR FIVE DAYS. THE FAILURE MILEAGE WAS 66,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10853394April 4, 2016
ENGINE
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. WHILE THE VEHICLE WAS PARKED, THE VEHICLE MADE A LOUD CLANKING NOISE WHEN IT WAS STARTED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EXHAUST CAMSHAFT ADJUSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,219.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825469February 10, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2012 MERCEDES-BENZ C300. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE AIR BAGS DEPLOYED WHICH CAUSED THE DRIVER TO BE UNABLE TO VIEW THE ROAD OR CONTROL THE VEHICLE. THE VEHICLE CRASHED INTO A TREE. A POLICE REPORT WAS FILED. THE DRIVER AND PASSENGER WERE INJURED. THE DRIVER SUSTAINED INJURIES TO HIS RIGHT HAND, NECK AND LEFT LEG. THE PASSENGER SUSTAINED INJURIES TO HER NECK. BOTH PARTIES INJURED REQUIRED IMMEDIATE MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10778809September 30, 2015
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
CAR SHOWED SIGNS WELL BEFORE VEHICLE STARTED SHOWING CODES. WHEN I WOULD START IT UP THE VEHICLE SOUNDED LIKE A ROCKET SHIP WAS ABOUT TO TAKE OFF AND SHORTLY AFTER THE NOISE WOULD GO AWAY. WITH NO CODES MERCEDES TRIED REPLACING THE SOME AC PARTS BUT IT DIDN'T HELP. I JUST ASSUMED THE NOISE WAS HARMLESS IF MERCEDES SAYS NOTHING'S WRONG THAN IT MUST BE OKAY. THEN ONE DAY I WENT TO TURN THE CAR ON AND IT HESITATED MAKING ALL KINDS OF NOISE BUT ALWAYS STARTED AFTER HOLDING THE KEY IN THE ON POSITION AND PUSHING FORWARD. CAR SEEMS TO WORK WELL ONCE STARTED BUT I AM USING MORE GAS WHICH MIGHT BE RELATED.THE CHECK ENGINE LIGHT CAME ON AFTERWARDS AND WOULD TURN ITSELF OFF. AFTER BRINGING IT TO MERCEDES THEY STATE I NEED A NEW INTAKE VARIABLE CAMSHAFT ADJUSTOR AND IT'S A GOOD IDEA TO REPLACE THE EXHAUST AS WELL SINCE THERE'S NO CHARGE FOR ADDITIONAL LABOR SINCE THE EXHAUST ADJUSTOR IS GOING TO BE ACCESSIBLE. MY CAR IS AT 68,000 MILES AND WELL KEPT THIS IS A MECHANICAL ISSUE WITH MERCEDES IN MULTIPLE MODELS AND YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761682September 4, 2015
ENGINE, UNKNOWN OR OTHER
WHILE DRIVING ON I-5 NORTH COMING FROM LA JOLLA, MY VEHICLE STOPPED ACCELERATING, AND SUDDENLY STOPS IN THE MIDDLE OF A BUSY FREEWAY. I TURNED OFF THE ENGINE, THEN RESTARTED AFTER FIVE SECOND. AFTER RESTARTING MY VEHICLE IT STARTED RUNNING AGAIN. THIS HAS HAPPENED THREE TIMES ALREADY, AND HAVE BROUGHT MY VEHICLE TO THE SERVICE CENTER (ON EACH OCCASION). SERVICE REPORT INDICATE TRANSMISSION ERROR. AT TIMES, THE "SLIPPERY ROAD" SIGN ON MY DASHBOARD WOULD BLINK EVEN THOUGH THE WEATHER IS HOT OR HAS NOT RAIN FOR AGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732552July 7, 2015
ENGINE
REF: NHTSA ID NUMBER: 10676804 SUMMARY: CAMSHAFT INTAKE ADJUSTER REPLACED THERMOSTAT SEALS REPLACED CHAIN TENSIONER REPLACED MY 2012 MB C250, WHILE STILL UNDER WARRANTY BY YEAR AND MILEAGE, WAS DECLINED TO BE SERVICE BY MERCEDES BENZ OF CUTLER BAY, FLORIDA. THERE REASONING IS THAT I DID NOT USE A MB OIL FILTER; THEY HAVE CANCELLED MY WARRANTY. EVEN THOUGH I HAVE DONE ALL THE PROPER OIL CHANGES SOONER THAT THE MB RECOMMENDATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713730April 30, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 MERCEDES BENZ C300. WHILE STOPPED AT A RED LIGHT WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED EXTREMELY FAST INTO AN INTERSECTION. AS A RESULT, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE ON THE FRONT DRIVER'S SIDE DOOR. THE CONTACT SUFFERED A BROKEN CLAVICLE, A BRUISED ANKLE, CHEST, AND BACK. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE POLICE IMPOUND LOT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 7/1/15*CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10689919February 23, 2015
ENGINE, FUEL/PROPULSION SYSTEM
WHILE MY CAR WAS RUNNING IN MY DRIVEWAY PRIOR TO DRIVING, THE ENGINE CAUGHT FIRE, TOTALING THE VEHICLE. THERE ARE NO OPEN RECALLS ON THIS SPECIFIC CAR, BUT WAS TOLD BY THE FIRE INVESTIGATOR THAT IT WAS EITHER ELECTRICAL OR FUEL PUMP RELATED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10676804January 20, 2015
ENGINE
CAMSHAFT INTAKE ADJUSTER REPLACED THERMOSTAT SEALS REPLACED CHAIN TENSIONER REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671871January 12, 2015
STEERING
THE STEERING WHEEL ,HAS ALUMINUM PLATING OR COVERING, THAT WAS PEELING OFF AND CUT MY FINGER AS I WAS DRIVING, THIS HAPPENED LAST YEAR AND WAS STILL UNDER WARRANTY, AND DEALER REPLACED, THIS IS HAPPENING AGAIN, AND THE DEALER HAS AGREED TO REPLACE EVEN THOUGH THE WARRANTY HAS EXPIRED. I THOUGHT YOU GUYS SHOULD KNOW. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10595185May 30, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2012 MERCEDES BENZ C300. THE CONTACT STATED THAT THE DRIVER VEERED INTO ONCOMING TRAFFIC AND THE VEHICLE ROLLED OVER. THE DRIVER THEN CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED FATAL INJURIES AND THE PASSENGER WAS TAKEN TO THE HOSPITAL FOR TREATMENT OF INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE LOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25000. UPDATED 09-04-14 *BF UPDATED 09/10/2014 *JS..UPDATED 10/28/14 *BF...UPDATED 04/08/15 *BF UPDATED 8/30/2017*CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#10573712March 20, 2014
WHEELS, TIRES
I HAVE A MERCEDES BENZ C300 WITH 16,300 MILES ON IT. THE VEHICLE CAME WITH CONTINENTAL, CONTIPRO, 225/45 R17 91H TIRES ON IT TWO TIRES ON THE LEFT SIDE OF THE CAR HAVE DEVELOPED BUBBLES ON THEM AND WILL HAVE TO BE REPLACED. THE TIRES ON THE RIGHT SIDE WILL HAVE TO BE INSPECTED SINCE THEY MAY HAVE BUBBLES ON THE INSIDE. I HAVE JUST READ MANY COMPLAINS ABOUT THESE TIRES AND FEEL THEY ARE DANGEROUS AND SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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