Mercedes-Benz C-Class Complaints (2012)

588 consumer complaints on file.

#11054756December 14, 2017
AIR BAGS
TAKATA RECALL.... I HAVE BEEN WAITING FOR A NEW INFLATOR SINCE JANUARY 10TH, 2017. MERCEDES DEALERS DON'T SEEM TO CARE, JUST WANT TO SELL ME A NEW CAR... SIGNED FRUSTRATED 12/14/17
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054799December 14, 2017
AIR BAGS
I CALL MERCEDES BENZ IN REGARDS TO THE RECALL AND THEY SAY THAT THEY DO NOT HAVE THE TOOLS AVAILABLE YET. I AM CONCERN ABOUT IT BECAUSE I AM IN THE MILITARY AND I AM TRYING TO SHIP MY CAR TO PUERTO RICO BUT I NEED A LETTER SAYING WHY THE RECALL CAN NOT BE DONE YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054525December 13, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 MERCEDES BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF NORTHLAKE (10725 NORTHLAKE AUTO PLAZA BLVD, CHARLOTTE, NC 28269, (704) 321-4833) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053857December 11, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GARAGE ISLA VERDE (BALDORIOTY DE CASTRO KM 10.3, CAROLINA, PR 00979, PHONE: (787) 620-1313) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052272December 4, 2017
AIR BAGS
VEHICLE RECALLED FOR TAKATA PASSENGER-SIDE AIRBAGS IN JANUARY 2017. RECEIVED A NOTICE FROM MB IN MARCH 2017. AS OF 12/4/17 STILL NO REPLACEMENT PARTS AVAILABLE. WHAT IS TAKING SO LONG? ARE THEY AWAITING FOR MORE INJURIES AND LAW SUITS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052062December 3, 2017
ENGINE
MY CAR CAUGHT ON FIRE. I AM NOT SURE EXACTLY WHAT CAUSED IT OR WHERE IT STARTED, BUT THERE WERE FLAMES COMING OUT BETWEEN THE TIRE AND THE DOOR FRAME. THE CAR WAS ON WHILE I WAS PARKED IN A DRIVEWAY. I RAN A REPORT ON MY VEHICLE AND THE TENSIONER HAD BEEN REPLACED BEFORE I PURCHASED IT AND ALSO AFTER I PURCHASED IT. I BELIEVE IT MAY HAVE SOMETHING TO DO WITH THE V-BELT TENSIONER AS IT WAS ALWAYS MAKING SCREECHING SOUNDS. I JUST WANT TO KNOW HOW TO HAVE MY CAR INVESTIGATED FOR THE CAUSE OF THE FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11051737December 1, 2017
AIR BAGS
TAKATA RECALL ON MY AIRBAGS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051822December 1, 2017
AIR BAGS
TAKATA RECALL. I WILL NOT CONTINUE TO RISK MY LIFE DUE TO INSUFFICIENT AIRBAGS THAT NOBODY IS TAKING CARE OF . THIS SHOULD BE AT ITS HIGHEST PRIORITY AND IT IS VERY DISAPPOINTING. I WILL BE SPEAKING TO MY LAWYER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051567November 30, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (BOB KING AUTOHAUS, 5115 NEW CENTRE DR, WILMINGTON, NC 28403, (910) 799-3520) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051309November 29, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF ROCHESTER, 4296 W HENRIETTA RD, ROCHESTER, NY 14623 (585) 598-9193) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048515November 26, 2017
AIR BAGS, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TAKATA RECALL, NOT ACTION TAKEN IN A EFICCIENT TIME BRAKES 2017 ELEC STABILITY CONTROL 2013 AND 2017
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048186November 24, 2017
AIR BAGS
TAKATA RECALL I WAS INVOLVED IN A HEAD ON COLLISION IN 2015 DRIVING MY 2012 MERCEDES C250. THE IMPACT WAS SEVERE AND TOTALED MY CAR, BUT THE AIRBAGS DID NOT DEPLOY. MY CRASHING SPEED WAS WELL OVER 45MPH. I PURCHASED A MERCEDES BENZ FROM THE DEALER FOR ITS SAFETY AND I AM DISAPPOINTED THAT MERCEDES BENZ FAILED TO RECOGNIZE THE DEFECT BEFORE SELLING ME A CAR THAT WASN'T SAFE. I AM LUCKY TO WALK AWAY WITH MINOR INJURIES, I HAVE BEEN TERRIFIED OF DRIVING A MOTOR VEHICLE EVER SINCE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11047700November 21, 2017
AIR BAGS
TAKATA RECALL - REPLACEMENT AIRBAGS ARE STILL NOT AVAILABLE FOR MY VEHICLE AND ARE NOT REPLACED. NEED REPLACEMENT ASAP AS CAR IS NOT USED AND IS NOT SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047734November 21, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF PITTSBURGH (4709 BAUM BLVD, PITTSBURGH, PA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047741November 21, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047440November 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE AUDI FORT LAUDERDALE DEALER LOCATED AT 1200 N FEDERAL HWY, FORT LAUDERDALE, FL 33304 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047491November 20, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 MERCEDES BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED, AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *BF UPDATED 8/15/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047127November 18, 2017
AIR BAGS
TAKATA RECALL. I AM STILL NOT ABLE TO GET THIS ISSUE RESOLVED, AND TIME IS RUNNING OUT. I BOUGHT THIS CAR IN OCTOBER 2016, WHEN I DID AN INTERNET SEARCH TO SEE IF MY CAR WAS ON THE RECALL LIST. IT WAS, BUT THERE WAS A MESSAGE THAT THERE IS CURRENTLY NOT A REPAIR AVAILABLE. I AM STILL GETTING THAT MESSAGE TODAY, NOVEMBER 17, 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047076November 17, 2017
AIR BAGS
TAKATA RECALL - AS OF TODAYS DATE, 11/17/2017, I HAVE RECEIVED NO INFO FROM MBENZ AS TO WHEN THIS DEFECTIVE AIRBAG ISSUE WILL BE CORRECTED. MEANWHILE, I AM AFRAID TO HAVE ANYONE RIDE IN THE PASSENGER SEAT BECAUSE IT IS THE SIDE WITH THE DEFECTIVE AIRBAG. I AM SUBMITTING A COMPLAINT BECAUSE THIS PROBLEM WAS ANNOUNCED 1/10/2017 BY MBENZ AND IT IS NOW 11/17/2017 AND THE ISSUE HAS NOT BEEN CORRECTED YET. I HAVE TAKEN MY CAR IN FOR SERVICE ANNUALLY AT MBENZ DEALERSHIPS SINCE I PURCHASED THE CAR IN 2014 AND IT HAS BEEN IN TWICE SO FAR THIS YEAR FOR SERVICES AND NO REPAIR TO THE AIRBAG HAS BEEN COMPLETED. I BELIEVE THAT THIS SAFETY HAZARD SHOULD BE COMPLETED IN A TIMELY MANNER, AND IT SEEMS THAT I WILL HAVE TRADED IN MY CAR BEFORE ANYONE GETS AROUND TO FIXING THIS. THEY HAVE BEEN UNABLE TO REMEDY THIS PROBLEM WITHIN A REASONABLE AMOUNT OF TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046424November 15, 2017
AIR BAGS
TAKATA RECALL - MY CAR WAS RECALLED A YEAR AGO FOR PASSENGER SIDE AIRBAG ISSUE THAT CAN RESULT IN 'DEATH OR INJURY'. A YEAR LATER MERCEDES SAYS A FIX IS STILL NOT READY TO FIX THE RECALL. I'M SCARED THAT I CAN'T TRUST THE SAFETY OF MY CAR IN AN ACCIDENT. HOW CAN MERCEDES GET AWAY WITH TAKING SO LONG? HOW CAN NO REMEDY BE READY YET WHEN MY TOYOTA WAS FIXED YEARS AGO? PLEASE PUT PRESSURE ON MERCEDES. THIS IS REDICULOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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