Mercedes-Benz C-Class Complaints (2012)

588 consumer complaints on file.

#11063046January 16, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF PEMBROKE PINES, 14199 PINES BLVD, PEMBROKE PINES, FL 33027, (954) 644-5035) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. THE VIN WAS NOT AVAILABLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062286January 11, 2018
AIR BAGS, UNKNOWN OR OTHER
I HAVE GRANDCHILDREN FREQUENTLY IN MY CAR AND HAVE BEEN ANIOUS FOR MORE THAN A YEAR WITHOUT A REMEDY OR REPAIR TO CORRECT THE PROBLEM FROM STRESS AND WORRY OF INJURY/DEATH TO MYSELF OR FAMILY OR FRIENDS. WILL YOU PROVIDE ME WITH A SAFE VEHIICLE TO DRIVE/TRANSPORT UNTIL REPAIR IS DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061636January 10, 2018
AIR BAGS
TAKATA RECALL I RECEIVED A LETTER MONTHS AGO ABOUT THE RECALL AND THAT MERCEDES WOULD NOTIFY ME WHEN THE NEW PARTS WOULD BE AVAILABLE. I RECEIVED A LETTER IN DECEMBER 2017 THAT THE PARTS WOULD BE AVAILABLE BY DECEMBER 31,2018. THIS REQUIRES A WHOLE YEAR OF DRIVING AND WHEN IN THE LETTER IT SAYS THE RISKS CAN CAUSE SERIOUS INJURY OR DEATH. THIS SHOULD NOT TAKE A WHOLE YEAR TO TAKE CARE OF. I FEEL VERY UNSAFE WITH THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061281January 8, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HENDRICKS MERCEDES-BENZ IN CHARLOTTE, NORTH CAROLINA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061277January 8, 2018
AIR BAGS
I JUST SPOKE TO FAITH FROM MERCEDES-BENZ USA TO CONFRONT IS MY CAR SAFE TO DRIVE WITH MY 15 YR OLD CHILD ON PASSENGER SIT, THEY TOLD ME THE RE CALL WAS A PRECAUTION ONLY, I TOLD THEM I'M AWARE FOR SAFETY OF MY CHILD AND ME WHILE DRIVING MY CAR AND TO FIX IT IN ON DEC 2018 AND I DON'T FEEL MY CHILD SAFE AT ALL AFTER I RECEIVE THE NOTICE OF THE AIR BAG RECALL ON PASSENGER THE MERCEDES TOLD ME THEY LET ME ALLOW TO STOP DRIVE MY CAR IF THEY RECEIVE A NOTICE FROM NHTSA ALLOW TO STOP DRIVING MY CAR PLEASE HELP ME UP TO FIND A WAY IF IT'S MY CAR IS SAFE TO DRIVE WITH MY SON ON PASSENGER SIT.. THANK YOU!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060652January 5, 2018
AIR BAGS
TAKATA INFLATORS - I RECEIVED A LETTER FROM MERCEDES BENZ STATING WHAT'S WRONG WITH THE AIRBAGS, ALL THE DANGERS (INCLUDING DEATH) AND THAT I'M IN GROUP PRIORITY 7. I'M BEING INFORMED THAT THE PART WILL NOT BE AVAILABLE UNTIL 12/18 (THIS BEING 01/18). IN THE MEANTIME I NEED TO DRIVE A CAR THAT COULD POTENTIALLY KILL ME OR A PASSENGER. HOW IS THIS OK? I EXPECT A PART NOW, NOT IN 11 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060820January 5, 2018
AIR BAGS
TAKATA RECALL - IT HAS BEEN A YEAR AND THE AIR BAG IS STILL NOT AVAILABLE. I WANT TO ESCALATE THIS SO THAT I CAN GET THIS TAKEN CARE OF IN A TIMELY FASHION, 1 YEAR IS NOT TIMELY. PLEASE ADVISE AS TO WHAT ACTIONS I CAN TAKE IN ORDER TO OBTAIN MY SERVICE FOR THE RECALL. I HAVE CONTACTED THE LOCAL MERCEDES AND THEY STATE THEY WILL NOTIFY ME WHEN THEY HAVE THE PARTS, BUT I HAVE NOT HEAR ANYTHING IN A YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058170January 3, 2018
AIR BAGS
RECALL HAS BEEN ONE YEAR AND MANUFACTURER STILL HAS NO REMEDY. IF THE AIRBAG IS DEPLOYED THIS DEFECT "COULD RESULT IN METAL FRAGMENTS STRIKING THE VEHICLE PASSENGERS CAUSING SERIOUS INJURY OR DEATH".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058023January 2, 2018
AIR BAGS
TAKATA AIRBAG FRONT PASSENGER POSITION. WHILE THIS SAFETY RECALL HAS A VERY LOW PRIORITY,AND WHATS T HE ACTION BY OWNER FOR SAFETY OF PASSENGERS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058107January 2, 2018
AIR BAGS
TAKATA RECALL JAN.2017 MERCEDES WAS AWARE OF PROBLEM WITH THE AIRBAGS. NOW PARTS ARE NOT AVAILABLE UNTIL DEC.31.2018. THIS IS A SAFETY ITEM WHICH COULD POSSIBLE CAUSE INJURY OR DEATH AND SHOULD BE CORRECTED WITHOUT FURTHER NOTICE. ONE SHOULD NOT BE EXPECTED TO DRIVE AN UNSAFE CAR FOR OVER TWO YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057859January 1, 2018
AIR BAGS
IT HAS BEEN OVER 11 MONTHS SINCE NOTIFIED OF THE RECALL AND THE FIX IS STILL NOT AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057903January 1, 2018
ELECTRICAL SYSTEM
OUTSIDE TEMP 9 DEGREES CAR STARTS FINE AND I DRIVE TWO MILES TO PICK UP A CARRY OUT ORDER. AFTER SITTING 15 MINUTES IN FRONT OF THE RESTAURANT CAR WILL NOT START, NOT EVEN ATTEMPT TO CRANK. LIGHTS COME ON AND A MESSAGE POPS UP STATING "INOPERATIVE - CHECK MANUAL." I CALLED MB ASSISTANCE WHO DETERMINED IT WAS THE ESP SYSTEM THAT WAS INOPERATIVE AND OFFERED TO HAVE THE VEHICLE TOWED TO THE NEAREST DEALER. I TRIED TO START ONE MORE TIME AND THIS TIME THE VEHICLE STARTED RIGHT AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056730December 27, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056762December 27, 2017
ENGINE
WHEN STARTING UP THE VEHICLE MAKE A TERRIBLE NOISE THAT LAST FOR 3-4 SECONDS BEFORE IT GOES AWAY. THE VEHICLE WAS VERIFIED BY A MERCEDES TECHNICIAN AND THE DIAGNOSTICS CAME BACK STATING AN ISSUE WITH THE "CAMSHAFT ADJUSTERS (INTERNAL FAULT)". I WAS TOLD THIS CONDITION WILL GET WORSE AND FINALLY ENGINE WILL STALL AND MAJOR DAMAGES WILL HAPPEN. WORST SCENARIO COULD PRODUCE BENT VALVES AND WILL REQUIRE A MAJOR ENGINE OVERHAUL WITH JUST 48,304 MILES ON IT. APPARENTLY, C250S ARE HAVING THIS ISSUE AND CUSTOMER ARE PAYING THE CONSEQUENCES FOR A DEFECTIVE PRODUCT. BY THE WAY, ENGINE HAS BEEN PERFECTLY MAINTAINED WITH MOBIL 1 (OW-40) AND ORIGINAL FILTER EVERY 5,000 MILES INSTEAD OF THE 10,000 MILES INTERVAL RECOMMENDED BY THE MANUFACTURER. THIS CONDITION COULD LEAD TO A MAJOR FAILURE WHILE DRIVING THE VEHICLE THAT COULD END UP INTO AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056780December 27, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 MERCEDES BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF BUCKHEAD OF BUCKHEAD, GEORGIA DEALER WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056881December 27, 2017
AIR BAGS
NO RESOLUTION SINCE JANUARY 2017, I AM AN ACTIVE DUTY SOLDIER OFTEN AFRAID TO CONTINUE DRIVING FOR FEAR OF FAULTY AIRBAG AND THE AFTERMATH OF BODILY INJURY THAT COULD POTENTIALLY OCCUR TO ME AND OTHERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056293December 24, 2017
AIR BAGS, UNKNOWN OR OTHER
I HAVE CONTACTED THE MERCEDES BENZ DEALERSHIP TWICE SINCE THE AIRBAG RECALL. I WAS TOLD BOTH TIMES THAT THEY DO NOT HAVE THE PARTS TO REPLACE MY RECALLED AIRBAGS. MY SAFETY IS IN DANGER UNTIL THE PARTS ARE MADE AVAILABLE. THAT IS MY COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055493December 19, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF MEMPHIS AT (901) 345-6211 (5389 POPLAR AVE, MEMPHIS, TN 38119) AND MERCEDES-BENZ OF COLLIERVILLE AT (901) 316-3535 (4651 S HOUSTON LEVEE RD, COLLIERVILLE, TN 38017) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055349December 18, 2017
AIR BAGS
TAKATA RECALL. MERCEDES-BENZ IS IN CLEAR VIOLATION OF 49 U.S.C. CHAPTER 301 IN THAT THEY HAVE FAILED TO CORRECT WHAT IS DESRIBED AS A PASSENGER-SIDE AIRBAG INFLATOR THAT COULD RUPTURE DEPLOYING METAL FRAGMENTS THAT COULD KILL OR SERIOUSLY INJURY THIS CAR'S OCCUPANTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055113December 17, 2017
ENGINE, FUEL/PROPULSION SYSTEM
MY CAR HAS A STRONG ODER OF GAS. IS IT SAFE TO EVEN DRIVE TO A SHOP? HAVE THERE BEEN OTHER COMPLAINTS SIMILAR TO MINE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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