Mercedes-Benz C-Class Complaints (2010)

472 consumer complaints on file.

#11145272November 4, 2018
AIR BAGS, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
FUEL TANK LEAK- SMELL GAS IN CAR AND OUTSIDE CAR. RECEIVED NOTICE OF AIRBAG RECALLS AND LIGHT ISSUE AS WELL. MAIN CONCERN IS GAS SMELL EMANATING FROM MY CAR. THIS HAPPENS MOSTLY WHEN I FILL THE TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145108November 3, 2018
AIR BAGS
PASSENGER SIDE AIRBAG MUST BE REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144284October 31, 2018
ELECTRICAL SYSTEM
THE STEERING LOCK FAILED. STOPPED AT THE POST OFFICE AND MY CAR WOULD NOT START WHEN I GOT BACK TO THE CAR. THE DOOR LOCKS WOULD WORK BUT THE IGNITION WOULD NOT READ MY FOB. I DID A LITTLE RESEARCH AND FOUND THAT THIS IS A COMMON PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144495October 31, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MECEDES-BENZ C300. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIRS. THE CONTACT RECEIVED THE RECALLS IN 2016. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144099October 30, 2018
AIR BAGS
TAKATA RECALL WAITING OVER 2 YEARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142124October 23, 2018
STEERING
JUST PURCHASED THIS VEHICLE TWO WEEKS AGO, WAS AT A CAR WASH CLEANING THE VEHICLE 4 DAYS AGO, TWO HOURS LATER READY TO LEAVE AND WENT TO START THE CAR AND IT WOULD NOT START, ONLY ABLE TO LOCK/UNLOCK VEHICLE WITH FAB AND RADIO AND DASH LIGHT STILL WORKED BUT CAR WAS JUST DEAD. HAD TO HAVE IT TOWED TWICE BECAUSE THE DEALERSHIP IS GATED AND NO WHERE TO LEAVE IT ON A SUNDAY THAT WAS SAFE SO TOWED IT ON MONDAY MORNING TO PARK CITY OF DALLAS (MERCEDES) AND THEY ARE WORKING ON THE VEHICLE AND I HAVE BEEN INFORMED IT IS THE STEERING PROBLEM THAT IS COMMON APPARENTLY WITH THIS MODEL. I HAVE READ SO MANY MANY COMPLAINTS ABOUT THIS EXACT ISSUE. SO WHY ARE WE RESPONSIBLE FOR THIS EXPENSIVE REPAIR WHEN ITS OBVIOUS THAT MERCEDES BENZ MESSED UP THEY NEED TO CORRECT THIS PROBLEM AT THEIR COST NOT OURS. VERY FRUSTRATING AND DISAPPOINTING. I DROVE MY BMW FOR 22 YEARS AND IT NEVER LEFT ME STRANDED. I WAS IN A CAR ACCIDENT WHERE DUE TO SOMEONES NEGLIGENCE MY BMW WAS TOTALED SO THOUGHT I WOULD TRY A MERCEDES BUT TWO WEEKS INTO THIS DEAL I AM NOT HAPPY AND VERY CONCERNED THAT I MADE A TERRIBLE PURCHASE....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141684October 21, 2018
ELECTRICAL SYSTEM
REAR TAIL LIGHT FAILURE . VEHICLE REPLACED REAR ELECTRICAL ON THE RECALL. HOWEVER MY TAIL LIGHTS FAILED AGAIN, THE DEALER REQUIRED PAYMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141291October 18, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER (FLETCHER JONES MERCEDES, 7300 W. SAHARA AVE, LAS VEGAS, NV) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140126October 13, 2018
AIR BAGS
TAKATA RECALL. 16V081 16V363 17V017 HAVE NOT HEARD FROM MBUSA SINCE JAN. 2018 DESPITE LETTER TO THEM SEVERAL MONTHS AGO REQUESTING UPDATE. LAST LETTER FROM MBUSA STATED PARTS EXPECTED JUNE 30, 2018. CAR WAS REASSIGNED IN LAST LETTER FROM GROUP 4 TO GROUP 5 -- ODD BECAUSE CAR IS FROM 2010 AND IN SOUTH FLORIDA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132881October 2, 2018
EXTERIOR LIGHTING
TAIL LIGHT ASSEMBLY BURNING UP AGAIN. MY 2010 MB C300 4MATIC SPORT HAD A RECALL TO REPLACE BOTH TAIL LIGHT ASSEMBLIES ABOUT 3 YEARS AGO. NOW IT IS HAPPENING AGAIN AND MB DEALER WANTS $159 JUST FOR A DIAGNOSTIC. PROBLEMS: DASH WARNING MESSAGES STARTED TO APPEAL SAYING PROBLEMS WITH TAIL LIGHT, BRAKE LIGHT, FOG LIGHT, TURN SIGNAL, REVERSE LAMP... EVERYTHING IS OUT. LIGHT BULBS LOOKED FINE BUT I REPLACED ALL BULBS ANYWAY (FROM AUTOZONE PARTS), WORKED FOR A FEW HOURS, THEN WARNING MESSAGES SHOWED UP AGAIN. REPLACED ALL BULBS AGAIN. SAME THING. THEN ONE DAY, MESSAGES STOPPED AND EVERYTHING IS WORKING AGAIN. THEN A FEW DAYS LATER, IT STARTED AGAIN. WENT TO A MB DEALER (AT CHANTILLY, VA) ON 10/2/18 WHO WANTED $159 JUST FOR A DIAGNOSTIC TEST. I INSTEAD PURCHASED A NEW TAIL LIGHT PANEL (LAMP CARRIER P/N 204-820-15-00-05) AT $20 BEFORE TAX TO REPLACE ON MY OWN. CAME HOME OPENED UP THE PANEL AND FOUND A BURNED WIRE. IT EVEN MELTED THE BLACK PLASTIC HOUSING OF WIRE HARDNESS AND A BLACK BURNED MARK ON THE PANEL (CARRIER). PLEASE SEE ATTACHED PHOTOS. THIS CAN CAUSE A CAR FIRE. ALSO VERY UNSAFE DRIVING BECAUSE TUNE AND BRAKE LIGHTS ARE NOT WORKING. SHOULDN'T MB FIX THIS AGAIN AT NO CHARGE? PLEASE RECALL AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132367September 30, 2018
AIR BAGS
TAKATA INFLATORS: THE MANUFACTURER HAS FAILED TO REMEDY THIS SAFETY RECALL FOR MY VEHICLE. IT HAS BEEN OVER 2.5 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131513September 25, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE DEALER (WALSER MERCEDES-BENZ OF WICHITA, 1545 N GREENWICH RD, WICHITA, KS 67206, 316-221-3482) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129266September 13, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF NORTH PALM BEACH (9275 ALTERNATE ROUTE A1A, NORTH PALM BEACH, FLORIDA 33403, (561) 848-2900) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128088September 7, 2018
ELECTRICAL SYSTEM, STEERING
ELECTRONIC STEERING LOCK PROBLEM. WHILE ATTEMPTING TO START MY VEHICLE FROM A PARKED STATE. THE VEHICLE WILL NOT ALLOW ME TO START THE VEHICLE AND MY STEERING WHEEL IS STUCK. DEALER WANTS TO CHARGE ME $1800 FOR A PROBLEM THAT MANY OTHER MERCEDES BENZ OWNERS ARE HAVING. IF YOU GOOGLE MY MERCEDES BENZ C300 WONT TURN OVER. THIS PROBLEM IS COMMON. I HAVE POWER TO RADIO, INSTRUMENT CLUSTER AND LIGHTS. UNABLE TO UNLOCK MY STEERING WHEEL AND START THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124092September 3, 2018
AIR BAGS
TAKATA RECALL. I FIRST RECEIVED A LETTER FROM MERCEDES BENZ DATED MAY 2016. THEY INFORMED ME OF THE RECALL FOR TAKATA AIR BAGS. IT HAS BEEN ALMOST 2 1/2 YEARS SINCE THE FIRST LETTER AND NOTHING HAS BEEN DONE TO REMEDY THE SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122456August 26, 2018
AIR BAGS
"TAKATA RECALL" MERCEDES BENZ DRAGGING THEIR FEET REPLACING "AIR BAGS" HOW MANY YEARS DO I HAVE TO WAIT ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121771August 22, 2018
AIR BAGS
TAKATA RECALL. RECEIVED NOTICES BUT EVERY TIME I CALL THEY ARE NOT AVAILABLE TO BE REPLACED. CAR IN HIGH HEAT AND HUMIDITY AND 8 YRS OLD. FEEL LIKE I AM WAITING FOR A TIME BOMB TO EXPLODE. THEY DO NOT CARE ABOUT THE SAFETY OF THEIR CUSTOMERS. NEVER BUY A MERCEDES AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120246August 16, 2018
AIR BAGS
TAKATA INFLATORS NO ACCIDENT YET. THIS RECALL HAS BEEN GOING ON WITH OUT RESOLUTION FOR FAR TO LONG, AFRAID TO DRIVE VEHICLE. EIGHT YEARS IN MY VEHICLE'S CASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119553August 13, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (MERCEDES-BENZ OF CORAL GABLES, 300 ALMERIA AVE, CORAL GABLES, FL 33134, (305) 445-8593) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115841August 5, 2018
AIR BAGS
TAKATA RECALL MY CAR HAS BEEN UNDER RECALL FOR THE PASSENGER AND DRIVER SIDE AIRBAGS FOR OVER 2 YEARS NOW. I LIVE IN TEXAS WHICH IS IN ZONE A OF THE RECALL AND ACCORDING TO A DIAGRAM THAT MERCEDES SENT US WITH THE RECALL LETTER, THE TIME THE INFLATOR IS EXPECTED TO RUPTURE IS IN 6-9 YEARS. THIS CAR IS CURRENTLY 8 YEARS OLD WHICH WOULD PUT IT AT EXTREME RISK AND MERCEDES STILL DOES NOT HAVE A FIX FOR THIS. THEY ALSO REFUSE TO OFFER A LOANER CAR. THEY RECENTLY STATED THAT A REPLACEMENT WOULD BE AVAILABLE IN LAST JUNE OF 2018 HOWEVER THEY HAVE NOW DELAYED THAT AGAIN TO DECEMBER 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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