Mercedes-Benz C-Class Service Bulletins (2024)
374 manufacturer communications on file.
- May 25, 2024•Document ID: 11000622Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI20.10-P-076206
- Date Added:
- June 1, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryCustomer states that the CEL is lit in the instrument cluster Debris in the coolant system Remedy Please refer to the specific repair instructions for the vehicle you are working on in the attachments section of this LI. Before beginning work on the vehicle open a TIPS case and request the tool you will need. In your request include a contact name, phone number, and shipping address for the tool to be sent. Before the tool arrives: • Remove and replace the coolant expansion tank (reservoir) and the main radiator. • Without removing the components: flush the heater core and changeover valve (located in the right front wheel arch) in the opposite direction of flow until no debris remains. Once the tool arrives, proceed with flushing the vehicle per the instructions attached in this LI. A picture of the filter after each flush must be taken. If after the prescribed number of flushing attempts debris is still being collected in the filter, upload all the pictures to the TIPS case and wait for next steps.
Associated Products (14)2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz SL-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz GLA-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz GLA-Class2020 Mercedes-Benz CLA-ClassAssociated Documents - May 17, 2024•Document ID: 11000615Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.10-P-076820
- Date Added:
- June 1, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryIn the instrument cluster, the symbol for "12 V battery" and the message "Switch on vehicle" may sporadically be displayed. As a consequence of this, the fault codes B1FCB97 (=> N73/3) and U116000 (=> N73/3*1) are stored in the fault memory. In the subsequent analysis of the 12 V on-board electrical system data, the following parameters are noteworthy (see picture 1 in the attachment): • Charge balance negative when stationary. • Interior CAN bus is awake for an unusually long time while the vehicle was locked. • 12 V battery SOC (state of charge) during subsequent engine start is 45% or less. NOTE: This LI does not apply if the CEL was reported as being on without a 12V message. Once the 12 V battery SOC has exceeded 50% for the first time, the symbol and the message in the instrument cluster disappear again. The door control unit (N69/x) may sporadically keep the interior CAN bus awake. NOTE:· Exclusively door control units with the HW item numbers A2239019917, A2239010018, A2239010118 and A2239010218 can be affected. Remedy Update the software on all 4 door control units (N69/1, N69/2, N69/3 and N69/4). For this, a commissioning of the door control units must be carried out on all 4 doors (N69/1, N69/2, N69/3 and N69/4). (Path: XENTRY Scope; Control units view; DCU-XX (N69/x); Adaptations; Commissioning) The repair software is available with add-on 28462 for XD DVD 09/23, with add-on 28463 for XD DVD 12/23 and/or as of XD DVD 03/24. SW item numbers of the repair software: · A2069020310 for the door control units at the front doors (N69/1 and N69/2) · A2069020410 for the door control units at the rear doors (N69/3 and N69/4)
Associated Products (6)Associated Documents - May 17, 2024•Document ID: 11000534Over The AirELECTRICAL SYSTEM
- Mfr Comm. #:
- OTA - 20240502
- Date Added:
- May 29, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 22-24 C-Class, EQE, EQS, GLC, S-Class, SL (206, 294, 295, 296, 297, 254, 223, 232 platform) vehicles, the communication module software does not correspond with the latest series production configuration. The communication module will receive an OTA software update that includes product improvements. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer’s vehicle free of charge and do not require a dealer visit. No customer letter will be mailed for this OTA software update.
Associated Products (11)Associated Documents - May 11, 2024•Document ID: 11000519Service CampaignWHEELS
- Mfr Comm. #:
- NCU - 2024040001
- Date Added:
- May 29, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2023-2024 C-Class, CLE, E-Class, EQE, EQS, GLC, GLE, GLS, GT, S-Class, and SL vehicles (205, 206, 236, 213, 214, 238, 294, 295, 296, 297, 253, 167, 290, 223, 232 platform), the tire sealant bottle may not meet specifications. The possibility exists that the tire sealant bottle may leak within the installation location. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will replace the TIREFIT bottle in the trunk.
Associated Products (18)2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLE2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2023 Mercedes-Benz S-Class2023 Mercedes-Benz SL-ClassAssociated Documents - May 4, 2024•Document ID: 11000541Over The AirELECTRICAL SYSTEM
- Mfr Comm. #:
- OTA - 20240503
- Date Added:
- May 30, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-24 C-Class, CLA, EQB, EQE, EQS, GLA, GLB, GLC, GLE, GLS, GT, S-Class, and SL (118, 167, 192, 206, 223, 232, 243, 247, 254, 290, 294, 295, 296 and 297 platform) vehicles, the MBUX system software does not correspond with the latest series production configuration. The MBUX system will receive an OTA update that includes general product improvements and robustness enhancements for a better entertainment experience. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer’s vehicle free of charge and do not require a dealer visit. No customer letter will be mailed for this OTA software update.
Associated Products (40)2025 Mercedes-Benz GLA-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz EQB-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class+ 20 moreAssociated Documents - May 2, 2024•Document ID: 11000740OtherWHEELS
- Mfr Comm. #:
- CL - 2024040001
- Date Added:
- June 3, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryAn authorized Mercedes-Benz dealer will replace the TIREFIT bottle in the trunk of your vehicle, free of charge. The bottle may potentially leak and may not be available for use in case of a flat tire. Your vehicle must be brought to a dealer to complete this campaign. Please schedule an appointment by contacting our Customer Assistance Center at 1-800-367-6372, or locate your nearest dealer using the QR code and “Find a Dealer” section.
Associated Products (16)2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLE2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2023 Mercedes-Benz S-Class2023 Mercedes-Benz SL-ClassAssociated Documents - April 30, 2024•Document ID: 10253723Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI82.70-P-077769
- Date Added:
- May 1, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryWireless Media Interface: Smartphone cannot be charged or charging process is interrupted. Smaller size smartphones can slip on the charging tray. In the event of a complaint, the rubber mat can be replaced. Old part number ------ New part number A 223 823 04 00 ----- A 223 823 52 00 A 223 823 27 00 ----- A 223 823 53 00 Note: Please refer to this LI in the "Notes" section of the warranty claim!
Associated Products (3)Associated Documents - April 29, 2024•Document ID: 10253712Service Bulletin/Repair InstructionsSTEERING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- LI82.90-P-075727
- Date Added:
- May 1, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryThe display in the Lower Multifunction Steering Wheel Button Group (A74/2) may be completely or partially inoperable (see attached picture). Note: There is no loss of vehicle functionality due to this complaint The complaint may occur when a new user profile is created in MBUX. The cause of the problem may be a fault in the DRVU software (N145/1). Please update the software in the AMG drive unit (N145) to the following level or newer. Software A0019024902. If a fault profile still occurs in the ASCM (A74/2) even with the correctly installed software (N145), please create a TIPS case and reference this LI.
Associated Products (5)Associated Documents - April 23, 2024•Document ID: 10253772Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- LI20.10-P-076206
- Date Added:
- May 3, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryCustomer states that the CEL is lit in the instrument cluster Debris in the coolant system Please refer to the specific repair instructions for the vehicle you are working on in the attachments section of this LI. Before beginning work on the vehicle open a TIPS case and request the tool you will need. In your request include a contact name, phone number, and shipping address for the tool to be sent. Before the tool arrives: Remove and replace the coolant expansion tank (reservoir) and the main radiator. Without removing the components: flush the heater core and changeover valve (located in the right front wheel arch) in the opposite direction of flow until no debris remains. Once the tool arrives, proceed with flushing the vehicle per the instructions attached in this LI. A picture of the filter after each flush must be taken. If after the prescribed number of flushing attempts debris is still being collected in the filter, upload all the pictures to the TIPS case and wait for next steps.
Associated Products (15)2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz SL-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz GLA-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz GLA-Class2020 Mercedes-Benz CLA-Class2019 Mercedes-Benz CLA-ClassAssociated Documents - April 18, 2024•Document ID: 10253714Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI82.85-P-077312
- Date Added:
- May 1, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryThe update of the RAMSES 1.1 module to the SW version E139.4 results in a fault in the vtime of the module and therefore to the following possible connection problems: Remote status: The time stamp of the last update that is displayed on the side of the sheet with the vehicle status contains the wrong information. Geofence: Geofence notifications are not sent if vtime is invalid. Programming of charging settings: The update timestamp on the side of the sheet with the loading settings features an incorrect timestamp. The timestamp for the end of the charging process would contain the wrong information. The status and end of the charging process are not displayed. The function itself is not affected; only the timestamps are incorrect. Pre-entry climate control: The time stamp of the last update that is displayed on the side of the sheet with the vehicle status contains the wrong information. The next departure time would be affected. The function itself is not affected; only the timestamps are incorrect. NOTE: The functionality of the eCall system is not affected. RAMSES 1.1 software E139.4. Perform a SW update of the RAMSES 1.1 module to the latest E139.5 software.
Associated Products (14)2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz S-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLE2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz S-Class2023 Mercedes-Benz SL-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz S-Class2022 Mercedes-Benz SL-Class2021 Mercedes-Benz S-ClassAssociated Documents - April 12, 2024•Document ID: 10253704Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- NCU - 2024030012
- Date Added:
- May 1, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryTEMPORARY DEACTIVATION OF CAMPAIGN DUE TO DIFFICULTY WITH THE SOFTWARE UPLOAD. AN UPDATED NCU WITH WORK INSTRUCTIONS WILL BE PROVIDED ONCE AVAILABLE. The vehicles were visible and flagged in VMI as "OPEN" on March 28, 2024. The affected vehicles will be removed from display in VMI on April 12, 2024, due to difficulties with the software upload. An update NCU with WI will be posted once available.
Associated Products (3)Associated Documents - March 28, 2024•Document ID: 10252710Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- NCU-2024030012
- Date Added:
- April 4, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes-Benz AG, the manufacturer of Mercedes-Benz, has determined that on certain MY 2024 C-Class, GLC, and S-Class (206, 223, 254 platform) vehicles, the electronic ignition lock control unit software does not meet current production specifications. Therefore, it is possible that the free access function (code 871) may not be available. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the N73/3 electronic ignition lock control unit software.
Associated Products (3)Associated Documents - March 15, 2024•Document ID: 10252773Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Mfr Comm. #:
- LI00.20-P-077615
- Date Added:
- April 5, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryThe following symptoms may be present in the instrument cluster: 1. "Perform vehicle handover" in the workshop menu to start the maintenance computer for service A/B cannot be carried out. 2. Service confirmation is not possible because "Perform vehicle handover" is displayed. This cannot be carried out. Routine change in software in instrument cluster N133/1. Vehicle handover has not taken place. First manually commission the already installed instrument cluster control unit N133/1 and then perform the special procedure to re-initialize ASSYST data in powertrain control unit N127. NOTE: The information contained in this document is intended for use by trained, professional technicians with the knowledge to properly and safely perform diagnosis and repairs on Mercedes-Benz vehicles, using Mercedes-Benz approved tools and equipment. It informs service technicians about conditions that could occur in certain vehicles and provides information that could assist in proper vehicle diagnosis, service, or repair. It does not indicate that a defect is present in any vehicle referenced in this document nor does it imply warranty coverage. DO NOT assume that a symptom or condition, or a described cause of a symptom or condition, affects any particular vehicle or groups of vehicles, or that a described repair applies to any particular vehicle or groups of vehicles. There can be multiple causes resulting in the same or similar symptoms or conditions described in this document, and trained professional service technicians must use their diagnostic skills to make evaluations on a case-by-case basis. The information contained in this document does not guarantee warranty coverage nor does it extend the vehicleâÂÂs warranty in any way.
Associated Products (25)2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz S-Class2023 Mercedes-Benz SL-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz C-Class2022 Mercedes-Benz GLE-Class2022 Mercedes-Benz S-Class2022 Mercedes-Benz SL-Class2021 Mercedes-Benz AMG GT+ 5 moreAssociated Documents - March 11, 2024•Document ID: 10252777Service Bulletin/Repair InstructionsSTRUCTURE:BODY:TRUNK LID; ELECTRICAL SYSTEM:PROPULSION SYSTEM:FUEL CELL; STRUCTURE:BODY:HOOD; STRUCTURE
- Mfr Comm. #:
- LI72.20-P-075746
- Date Added:
- April 5, 2024
- Manufacturer:
- MERCEDES-MAYBACH
SummaryTailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so that the tailgate no longer opens as a result of a long press on the button, but by double-clicking on the button instead. The recoding can be carried out as follows: 1. Add AO code O19 in VeDoc (O as in the letter "O" for Oscar, not the number "0"/zero) 2. EZS N73: Perform SCN coding 3. Deactivate the vehicle key (a successful deactivation is indicated by the LED lighting up 2x briefly and then 1x for a long period). 4. Place the vehicle key on the key symbol in the storage compartment and then switch on the ignition. All other vehicle keys must be outside of the vehicle when doing this! Perform steps 3 and 4 successively for all vehicle keys. Notes: 6th, 7th and 8th generation keys can be deactivated as follows: Up to modification year 22/1, by double-clicking on the locking button
Associated Products (57)2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz E-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz S-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz EQB-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz S-Class2022 Mercedes-Benz A-Class+ 37 moreAssociated Documents - February 29, 2024•Document ID: 10251347Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI82.88-P-077552
- Date Added:
- March 6, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryChange in the login procedure for the payment service in the integrated toll system. The change will become active on 3/1/2024. Updated login procedure to simplify activation of services To activate the toll system control unit, a service activation must be implemented by the customer for the payment method (credit card information) to be transmitted to the service provider and their terms and conditions to be accepted. Previously, the activation process took place via the Toll Service app in the head unit. In future, the service activation will instead take place via the website of the Payviam service provider. (Figure 1) For a duration, the Toll Service app will provide a link to the service activation page via URL text and via QR code: (Figure 2) URL: https://www.payviam.com/MB QR code: see attachment Additional information: - Between 24 - 48 hours after the registration of the service, the service will be operational and the system will be able to be used. - UI operation in the vehicle settings: -UID serial number is the number that is required for the activation of the service (Figure 3) -Number of passengers - is determined automatically: In California, the toll amounts depend on the number of passengers. If this option is activated, this is automatically taken into account by the system by means of belt and weight sensors.
Associated Products (14)2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLE2023 Mercedes-Benz S-Class2023 Mercedes-Benz SL-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz S-Class2022 Mercedes-Benz SL-Class2021 Mercedes-Benz S-Class2016 Mercedes-Benz CLEAssociated Documents - February 29, 2024•Document ID: 10251192Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- OTA-24240203
- Date Added:
- March 5, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes-Benz AG (âÃÂÃÂMBAGâÃÂÃÂ), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 21-24 C-Class, EQE, EQS, GLC, GLE, GLS, S-Class, SL (206, 294, 295, 296, 297, 254, 167, 223, 232 platform) vehicles, the MBUX System software does not correspond with the latest series production configuration. The MBUX control unit will receive an OTA update that includes functional improvements and new features such as: Dolby AtmosÃÂî, video streaming, personalized images on the front passenger display, and additional commands for the MBUX Voice Assistant. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customerâÃÂÃÂs vehicle free of charge and do not require a dealer visit. No customer letter will be mailed for this OTA software update.
Associated Products (23)2024 Mercedes-Benz C-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2023 Mercedes-Benz S-Class2023 Mercedes-Benz SL-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz GLE-Class2022 Mercedes-Benz GLS-Class2022 Mercedes-Benz S-Class2022 Mercedes-Benz SL-Class2021 Mercedes-Benz C-Class2021 Mercedes-Benz GLC-Class+ 3 moreAssociated Documents - February 22, 2024•Document ID: 10251115Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- LI72.12-P-076175
- Date Added:
- March 4, 2024
- Manufacturer:
- MERCEDES-BENZ
SummarySeal, B-pillar trim on rear doors cracked in upper area, Production deviation at supplier of B-pillar trim. Replace B-pillar trim through optimized parts. Note: In the event of a problem on only one door, the trim molding of the B-pillar should also be replaced on the other door.
Associated Products (3)Associated Documents - February 2, 2024•Document ID: 10251181Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE; COMMUNICATION:MANUFACTURER TELEMATICS
- Mfr Comm. #:
- LI82.85-P-077312
- Date Added:
- March 5, 2024
- Manufacturer:
- MERCEDES-MAYBACH
SummaryComplaint Updating the RAMSES 1.1 module to the latest SW-version E139.4 will lead to an error in the modules vtime and therefore the following possible connectivity issues: Remote Status: ⢠The last updated timestamp shown in vehicle status leaf page will have the wrong information. Geofence: ⢠Geofence notifications will not be sent when vtime is invalid. Programming of Charge Settings: ⢠Updated timestamp in charge settings leaf page will have wrong timestamp. ⢠End of charging timestamp would have the wrong information. ⢠Status and end of charging are not displayed. ⢠Function itself is not affected, only the timestamps are wrong. Pre Entry Climate Control: ⢠The last updated timestamp shown in vehicle status leaf page will have the wrong information. ⢠Next departure time would be impacted. ⢠Function itself is not affected, only the timestamps are wrong. Software-Bug in RAMSES 1.1 Software E139.4. A fix for this issue will be implemented in the next coming RAMSES 1.1 SW E139.5 early 2024.
Associated Products (15)2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLE2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz S-Class2023 Mercedes-Benz SL-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz S-Class2022 Mercedes-Benz SL-Class2021 Mercedes-Benz S-ClassAssociated Documents - January 24, 2024•Document ID: 10249495Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- LI46.10-P-077314
- Date Added:
- February 1, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryNoises in the steering column area when steering. Under analysis. Check which area of the steering column the noises occur in. Do the noises tend to occur at the bottom in the driver footwell or do they tend to occur in the area of the steering column switch module (MRSM/SCCM)? If the noises occur in the area of the MRSM/SCCM, work through the following points: - Loosen screws of the MRSM/SCCM and steering wheel, re-align the MRSM/SCCM, and re-fasten the screws (see WIS). Sometimes there is stress at the MRSM/SCCM and noises occur. - If noises continue to occur, swap the MRSM/SCCM into a vehicle without any (noise) complaints. - If the noises occur with the MRSM/SCCM complained about when it is in the vehicle without a complaint (donor vehicle), the MRSM/SCCM can be replaced. - If noises also occur in the customer vehicle with the MRSM/SCCM from the reference vehicle, the MRSM/SCCM is not the cause and must not be replaced. Notes: - When installing the MRSM/SCCM, make sure that no damage occurs! - Only disassemble and mount all component parts in the "straight-ahead position" (see also WIS). - Please refer to this LI in the "Notes" section of the warranty claim!
Associated Products (88)2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz E-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLE2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz EQB-Class2023 Mercedes-Benz G-Class+ 68 moreAssociated Documents - January 24, 2024•Document ID: 10249482Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- LI46.10-P-077313
- Date Added:
- February 1, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryThe steering wheel generates grinding noises between the steering wheel and steering column switch module during steering maneuvers See example file in the attachments area: Lenkrad-Schleifgeräusch_SteeringWheel-GrindingNoises.mp4 The plastic cover on the back of the steering wheel is not positioned correctly and may therefore rub against the steering column switch module Please use the following noise files for the damaged part analysis: 1. Grinding noise | pot. cause: steering wheel | see attachment: Lenkrad-Schleifgeräusch_SteeringWheel-GrindingNoises. mp4 2. Creaking/cracking noise | pot. cause: steering column switch module | see attachment: MRSM-Schleifgeräusch_ SCCM-GrindingNoises.MOV If the noise is due to the steering column switch module, please use LI46.10-P-077314. Check for grinding areas on the steering wheel: Please check the covers on the rear for protrusion and, if necessary, remount. 1. Mask off openings on back of steering wheel with adhesive tape 1. Mark the back of the steering wheel with colored chalk (see Picture 1) 2. Mount steering wheel on steering column switch module and turn the steering wheel from left lock to right lock ten times. 3. The chalk will now have disappeared in the areas where there is rubbing (see Picture 2) Warning: Ensure that no cables and visible areas of the steering wheel are damaged. The abrasive excess material on the back of the steering wheel must be carefully removed with a Dremel tool. Tip: You will need to remove approx. 0.1 mm to 0.3 mm of material (example: Picture 3) Make sure that none of the ground-off material gets into the steering wheel. After removing the material, clean the entire back of the steering wheel with a 1% soap solution.
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