Mazda Tribute Complaints (2004)

157 consumer complaints on file.

#11052303December 4, 2017
STRUCTURE:BODY, SUSPENSION
TL* THE CONTACT OWNS A 2004 MAZDA TRIBUTE. WHILE DRIVING 50 MPH, THE SUBFRAME FRACTURED. THE FAILURE CAUSED THE CONTACT TO MOMENTARILY LOSE CONTROL OF THE VEHICLE. THE CONTACT REGAINED CONTROL AND BROUGHT THE VEHICLE TO A STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED SOME MINOR BRUISING AND SWELLING TO THE LOWER PORTION OF THE BODY, BUT DID NOT RECALL HOW THEY OCCURRED. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS LEFT AT THE SCENE AND RETRIEVED BY AN EYEWITNESS. THE CONTACT LATER VERIFIED THAT THE SUBFRAME WAS FRACTRURED. THE VEHICLE WAS DRIVEN HOME VERY SLOWLY. THE LOCAL DEALER (OAK LAWN MAZDA, 6750 95TH ST, OAK LAWN, IL, 60453) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DRIVEN VERY SLOWLY TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUBFRAME HAD FRACTURED. A REMEDY WAS NOT PROVIDED DUE TO THE DEALER AWAITING A RESPONSE FROM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD NOT COVER THE REPAIR COST BECAUSE THE VEHICLE WAS REMEDIED PER NHTSA CAMPAIGN NUMBER: 14V174000 (STRUCTURE) ON JULY 11, 2014, AND THE CROSS BRACE (BRACKET) WAS REINFORCED AT THAT TIME. THE REMEDY FAILED TO RECTIFY THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 165,000. *BF CONSUMER STATED ALMOST GOT INTO AN ACCIDENT DUE TO DEALER CJ WILSON NOT REPLACING THE SUB-FRAME AND ONLY REINFORCING IT WITH A BRACKET. UPDATED 9/13/18*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11016125August 18, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 MAZDA TRIBUTE. WHILE DRIVING 10 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE LOST POWER WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND PARKED THE VEHICLE IN A NEARBY PARKING LOT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013329August 7, 2017
STRUCTURE:BODY, SUSPENSION
TL* THE CONTACT OWNS A 2004 MAZDA TRIBUTE. WHILE DRIVING APPROXIMATELY 20 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR PASSENGER SIDE WHEEL WELL. THE CONTACT OBSERVED THAT THE PASSENGER SIDE SHOCK MOUNT HAD DETACHED FROM THE VEHICLE. THE CONTACT CALLED AN UNKNOWN DEALER WHERE AN APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 155,826. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947525January 25, 2017
STRUCTURE:BODY
RIGHT REAR WHEEL RUSTED OUT, REAR STRUT COMPLETELY DISCONNECTED. DEALER WONT REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909568September 25, 2016
SUSPENSION
MY 2004 MAZDA TRIBUTE HAS LESS THAN 100,000 MILES AND THIS PAST WEEK WHILE LEAVING A LOCAL MALL THERE SEEMED TO BE MORE ROAD NOISE THAN USUAL COMING FROM THE REAR. A VISUAL INSPECTION OF THE REAR PASSENGER SIDE WHEEL WELL REVEALED THAT THE TOP OF THE STRUT, ALONG WITH A PORTION OF THE METAL MOUNT WAS BROKEN AWAY FROM THE BODY. THE MOUNT HAD COMPLETELY RUSTED AWAY FROM THE WHEEL WELL EXPOSING THE INTERIOR OF THE CARGO AREA. MOST OF MY DRIVING IS DONE EITHER IN TOWN OR HIGHWAY. IT IS VERY DISAPPOINTING THAT MAZDA (AND FORD) HAS FAILED TO TAKE RESPONSIBILITY FOR ITS POOR ENGINEERING. I HOPE IT DOESN'T TAKE A FATALITY OR INJURY FOR EITHER THE MANUFACTURER OR THE GOVERNMENT TO ADDRESS THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904318September 7, 2016
SUSPENSION
MY 2004 MAZDA TRIBUTE (JUST LIKE A FORD ESCAPE) HAS TOTALLY RUSTED OUT ON THE PASSENGER BACK WHEEL WELL.MY HUSBAND WAS DOING ABOUT 20 MPH AND HEARD THE LOUD BANG! THE SHOCK MOUNTING IS COMPLETELY RUSTED AWAY AND BANGS AGAINST THE CAR AND PROVIDES NO STABILIZING CONTROL. I FOUND A BUNCH OF COMPLAINTS AFTER I GOOGLED IT - ALL RIGHT REAR! THE FRONT WAS RECALLED BUT WHY NOT REAR? OUR MECHANIC SAID IT WAS BASICALLY TOTALED. AND GOOD LUCK TRYING TO FIND SOMEONE TO FIX IT! IT CAN NOT BE DRIVEN AT ALL! CANT SELL IT OR TRADE IT IN! AND WE CANT FIND ANYONE TO TOUCH IT! MAZDA'S RESPONSE WAS THEY CAN HOOK US UP WITH A SALESMAN TO PURCHASE ANOTHER MAZDA. REALLY?????????????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888824July 26, 2016
STRUCTURE:BODY, SUSPENSION, WHEELS
THE RIGHT REAR SHOCK TOWER BROKE AWAY FROM THE BODY ,CAUSING THE VEHICLE TO JERK HARD RIGHT ,AS I WAS DRIVING ON THE HIGHWAY AT ABOUT 60 MILES PER HOUR,THIS ALMOST CAUSED AN ACCIDENT, I CROSSED INTO THE MIDDLE LANE CUTTING OFF THE AUTO IN THAT LANE . HAD IT NOT BEEN FOR THE DRIVING SKILLS OFF THE OTHER DRIVER AND MYSELF THERE WOULD HAVE BEEN AN ACCIDENT. THE SHOCK THEN TORE THE INSIDE OF THE TIRE UP CAUSING A FLAT. WHEN I CALLED MAZDA THEY SAID IT WAS NOT A SAFETY ISSUE AND HAD NO PLANS TO RECALL THE VEHICLE FOR THIS MOST COMMON PROBLEM.THIS VEHICLE HAS A RECALL FOR RUST ON THE FRONT FRAME MOUNT BUT NOT ON THE RUST PROBLEMS IN THE REAR OF THE VEHICLES. I FEEL THEY USED INFERIOR METAL IN THE ENTIRE AUTOMOBILE AND SHOULD REPAIR THIS VERY DANGEROUS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887516July 21, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 MAZDA TRIBUTE. WHILE HAVING THE VEHICLE INSPECTED, THE TECHNICIAN STATED THAT THE REAR OF THE VEHICLE WAS SEVERELY CORRODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V174000 (STRUCTURE). THE APPROXIMATE FAILURE MILEAGE WAS 93,165.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884212July 12, 2016
STRUCTURE:BODY, SUSPENSION
2004 MAZDA TRIBUTE, APPROX. 101,000 MILES. COMPLETE FAILURE/RUST-THROUGH OF REAR, PASSENGER-SIDE WHEEL WELL CAUSING SEPARATION OF SHOCK/STRUT FROM THE FRAME. AS INDICATED IN THE HUNDREDS OF COMPLAINTS I HAVE READ, EXPERIENCED LOUD CLUNK AND SWAYING OF THE VEHICLE, BROUGHT TO OUR LONG-TIME MECHANIC WHO INDICATED HE HAD NEVER SEEN ANYTHING LIKE IT AND BASED ON AGE/CONDITION THERE IS NO WAY THIS SHOULD HAVE OCCURRED. BROUGHT VEHICLE IN TO MAZDA DEALERSHIP AFTER SPEAKING TO MAZDA CUSTOMER CARE (REP INDICATED THAT RECALL FOR SUB-FRAME CORROSION SHOULD ADDRESS THIS) ONLY TO BE TOLD THAT RECALL REPAIR WAS COMPLETED BUT CAR WAS UNSAFE TO DRIVE DUE TO THE CORROSION AND SHOCK SEPARATION. WHEN I CALLED MAZDA BACK AND ASKED HOW IT IS POSSIBLE TO ISSUE A RECALL ON A KNOWN ISSUE FOR RUST BUT ONLY ADDRESS ONE CONTACT POINT ON THE FRAME AS, CLEARLY, THE ENTIRE FRAME IS MADE/COATED WITH THE SAME MATERIALS, WAS ADVISED BASICALLY NOT THEIR PROBLEM AND IT IS POSSIBLE A FUTURE RECALL COULD ADDRESS THIS ISSUE. THIS IS ABSOLUTELY UNACCEPTABLE AND AS A CURRENT OWNER OF A 2014 MAZDA 6 (AND PAST OWNERS OF 6 OTHER MAZDA'S) I CAN NOT UNDERSTAND HOW A SAFETY ISSUE SUCH AS THIS IS NOT BEING ADDRESSED. AS EVIDENCED BY THIS WEBSITE AND MULTIPLE OTHERS, THIS ISSUE AFFECTS 2001-2006 MAZDA TRIBUTES (& FORD ESCAPES) AND WAS ALREADY ACKNOWLEDGED TO BE A DEFECT IN THE MATERIALS USED AS EVIDENCED IN RECALL# 14V-174. EXCESSIVE CORROSION IS NOT LIMITED TO A SINGLE ATTACHMENT POINT ON THE FRAME, TO EVEN IMPLY THAT IT WOULD BE IS AVOIDANCE OF LIABILITY BY THE MANUFACTURER(S) AT BEST, CRIMINAL NEGLIGENCE IS A BETTER DESCRIPTOR. IT IS THE ENTIRE FRAME THAT IS DEFECTIVE AND THIS NEEDS TO BE ADDRESSED AS A CRITICAL SAFETY ISSUE BEFORE SOMEONE GETS SERIOUSLY INJURED OR KILLED, THE COMPLAINTS SEEM TO BE INCREASING SO IT IS ONLY A MATTER OF TIME. PLEASE ADDRESS THIS-THE ORIGINAL RECALL NEEDS TO BE EXPANDED ASAP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871695May 31, 2016
STRUCTURE:BODY, SUSPENSION
RIGHT REAR SHOCK MOUNT HAS RUSTED COMPLETELY THROUGH. THIS MAY RESULT IN SUSPENSION FAILURE AND POSSIBLE LOSS OF CONTROL OF VEHICLE. PHOTOS OF EXTENSIVE RUST CONDITION WIDELY AVAILABLE ON THE INTERNET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871268May 27, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 MAZDA ZH98 (NA). WHILE DRIVING 30 MPH, THE DRIVER CRASHED INTO A GUARDRAIL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A BROKEN ARM THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DRIVER'S RESIDENCE. THE BODY DAMAGE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10850756March 21, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 MAZDA TRIBUTE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE MADE AN ABNORMALLY LOUD NOISE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE FRAME WAS SEVERELY RUSTED ON THE PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849765March 15, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 MAZDA TRIBUTE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V174000 (STRUCTURE) AND THE DEALER WAS UNABLE TO SUPPLY THE REMEDY PARTS FOR THE RECALL REPAIR WITHIN A REASONABLE TIME FRAME. THE VEHICLE WAS DUE TO RECEIVE AN INSPECTION AND MAY NOT PASS DUE TO EXTENSIVE PREMATURE RUST AND CORROSION THAT PROGRESSED FOR MONTHS BEFORE NOTIFICATION OF THE MANUFACTURERS RECALL. THE DEALER AND THE MANUFACTURER WERE NOTIFIED AND WERE UNABLE TO PROVIDE A SPECIFIC TIME FRAME TO PROVIDE THE REPAIR. THE CONTACT WAS UNCERTAIN OF WHEN THE VEHICLE WOULD BE REPAIRED. PARTS DISTRIBUTION DISCONNECT. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837982February 24, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 MAZDA TRIBUTE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE ACCELERATED EVEN WHEN THE BRAKE PEDAL WAS DEPRESSED NUMEROUS TIMES. IN ORDER TO REDUCE SPEED, THE GEAR LEVER WAS SHIFTED INTO THE NEUTRAL POSITION. THE ENGINE REVVED, BUT NOT RAPIDLY. THE VEHICLE RESUMED NORMAL OPERATION. IN 2015, THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 04V583000 (VEHICLE SPEED CONTROL); HOWEVER, THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE REMEDY WAS INSUFFICIENT AND FAILED TO CORRECT THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838051February 24, 2016
STRUCTURE:BODY, SUSPENSION
A VERY LOAD BANGING SOUND IS COMING FROM MY RIGHT PASSENGER WHEEL WELL AREA. IT APPEARS THE SHOCK-ABSORBER MOUNTING LOCATION IS RUSTED AWAY AND BREAKING OFF. I CAN SEE INSIDE MY CAR THROUGH THE SPEAKER GRILL NOW. FIRST OCCURED WHEN THE CAR WAS IN MOTION AND DRIVING OVER A ROAD WITH SMALL POTHOLES. THE REST OF THE UNDERSIDE OF THE CAR SEEMS OK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820489January 15, 2016
ELECTRICAL SYSTEM, POWER TRAIN
MAZDA RECALL # 1904D. MAZDA HAS A RECALL FOR UNITS BUILT FROM APRIL 17, 200 THROUGH SEPTEMBER 11, 2002. MY UNIT WAS BUILT IN 2004 BUT HAS THE EXACT SAME PROBLEMS AS THE VEHICLES IN THIS RECALL. NO ONE AT MAZDA CAN ( OR WON'T ) TELL ME THE REASON THAT UNITS IN LATER DATES SUCH AS MINE ARE NOT IN THIS RECALL EVEN THO IT DOES WHAT THE RECALL WAS SUPPOSE TO FIX AND WILL NOT FIX MINE WITH-OUT A CHARGE. THE UNIT DIE WHEN COMING UP TO A STOP SIGN OR SLOWING DOWN. THIS HAS HAPPENED REPEATEDLY TO MY DAUGHTER WHO DRIVES THIS CAR TO THE POINT WHERE SHE IS AFRAID TO DRIVE IT. SHE HAS BEEN ALMOST REAR-ENDED REPEATED TIMES. HERE IS WHAT THE RECALL SAYS. RECALL SUMMARY: ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.0L V6 DURATEC ENGINES , DURING DECELERATION, THE ENGINE CAN STALL. HAZARD: SHOULD THE ENGINE STALL, A VEHICLE CRASH COULD OCCUR. REMEDY: DEALERS WILL REPROGRAM THE POWER CONTROL MODULE (PCM) WITH THE APPROPRIATE CALIBRATION. THE RECALL BEGAN ON MAY 3, 2004. OWNERS SHOULD CONTACT MAZDA AT 1-800-222-5500. ADDITIONAL INFO: MAZDA RECALL NO. 1904D.ALSO, CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819835January 12, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2004 MAZDA TRIBUTE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS EXCESSIVE RUST ON THE PASSENGER REAR WHEEL WELL AND SHOCK STRUT MOUNT, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807240November 27, 2015
STRUCTURE:BODY, SUSPENSION
THE REAR PASSENGER WHEEL WELL HAS EXCESSIVE CORROSION THROUGH THE FRAME OF MY VEHICLE. THE CORROSION HAS SPLIT MY FRAME IN HALF AND LEFT WHOLES SURROUNDING THE SPLIT. MY SHOCK TOWER IS EXPOSED AND CORRODED MAKING IT UNSAFE TO DRIVE. THE REAR DRIVER SIDE IS SPLITTING IN THE SAME EXACT PLACE.THIS IS A SERIOUS SAFETY HAZARD AND OBVIOUS DEFECT. DRIVING STRAIGHT DOWN A DIRT ROAD AT 35 MPH (APPROX.) A LOUD SNAP AND DUST ROLLING THING THROUGH THE REAR SPEAKER MOUNTED ON THE WHEEL WELL. I THEN PULLED OVER AND INSPECTED THE CAR AND FOUND THAT IT WAS ALL RUSTED OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806550November 24, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2004 MAZDA TRIBUTE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENTIRE PASSENGER SIDE WHEEL WELL WAS RUSTED AND CORRODED. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807025November 19, 2015
STRUCTURE, SUSPENSION, VEHICLE SPEED CONTROL
2004 MAZDA TRIBUTE. CONSUMER WRITES IN REGARDS TO VEHICLE SUBFRAME CORROSION ISSUES. *SMD THE CONSUMER WAS INFORMED THE VEHICLE COULD NOT BE REPAIRED. ALSO, THE CONSUMER IS SEEKING REIMBURSEMENT FOR THE REPLACEMENT OF THE IDLE AIR CONTROL MOTOR AND THE CLEANING OF THE THROTTLE BODY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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