Mazda Mazda6 Complaints (2012)

99 consumer complaints on file.

#10786172October 26, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I OWN A 2012 MAZDA 6 WHICH NOW HAS APPROX. 72,000 MILES. THE FRONT LOW BEAM HEADLIGHTS WENT OUT WHILE I WAS DRIVING IN A RAINSTORM AT NIGHT. LUCKILY MY HIGH BEAMS STAYED FUNCTIONAL. AFTER PULLING OVER TO CHECK OUT THE ISSUE I HIT THE DRIVER SIDE HEADLIGHT ASSY (OUT OF FRUSTRATION) AND THE LOW BEAM LIGHT CAME ON. I DID THE SAME TO THE OTHER SIDE AND THAT LIGHT CAME ON TOO. AS SOON AS I STARTED LOOKING ON THE INTERNET ABOUT THIS. I SEE THAT THERE ARE MANY PEOPLE HAVING THE SAME ISSUE WITH MAZDA HEADLIGHTS. THIS PRESENTS A EXTREMELY DANGEROUS SITUATION WHILE DRIVING AT NIGHT TIME AND A LESS EXPERIENCED DRIVER MAY HAVE PANICKED WHEN THE LIGHTS WENT OUT. I'M EXTREMELY CONCERNED ABOUT THIS BECAUSE MY WIFE AND DAUGHTER ALSO DRIVES THIS CAR BUT I DON'T FEEL SAFE WITH THEM DRIVING AT NIGHT NOW. NOT TO MENTION, THIS CAR IS DUE FOR IT'S YEARLY INSPECTION AND IT WON'T PASS BECAUSE THE LOW BEAMS ARE OUT. I DOUBT THE MECHANIC WILL LET ME HIT THE LIGHTS TO MAKE THEM COME ON FOR THE INSPECTION. ESPECIALLY TO HAVE THEM GO OUT AGAIN AS SOON AS I HIT A BUMP OR TURN THE LIGHTS OFF. AS OF 10-26-15, BOTH OF MY LOW BEAMS ARE OUT AND NOW ONLY THE DRIVER SIDE WILL COME ON WITH A BUMP TO THE LIGHT. WITH THIS MANY PEOPLE HAVING THE SAME SAFETY ISSUE, CAN YOU PLEASE EXPLAIN TO ME WHY THIS IS NOT A RECALL??? I HOPE NOBODY GETS HURT IN AN ACCIDENT WHILE THEY'RE DRIVING AT NIGHT AND THEN THE LIGHTS SUDDENLY GO OUT. I LIVE IN AN AREA WHERE MOST ROADS DO NOT HAVE STREET LIGHTS, AND THERE ARE A LOT OF DEER AND OTHER ANIMALS CROSSING THE ROAD AT NIGHT. PLEASE HELP US IN GETTING THIS ISSUE RESOLVED WITH MAZDA BEFORE SOMEONE'S CHILD GETS HURT OR KILLED IN AN ACCIDENT BECAUSE OF THIS ISSUE!!! THANK YOU VERY MUCH FOR INVESTIGATING THIS ISSUE PROMPTLY. IN ADDITION TO THIS BEING A SAFETY CONCERN, I'M NOW BEING FORCED TO DRIVE AN UN INSPECTED VEHICLE BECAUSE IT WON'T PASS THE STATE INSPECTION WITHOUT LOWBEAMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781631October 13, 2015
EXTERIOR LIGHTING
THE MAIN FRONT LIGHT IS OFF, IT IS NOT DEAD BUT IT IS OFF. IF YOU HIT A BUMP, IT CUTS OFF. I WAS WONDERING WHAT WAS UP SO I WENT ON YOUTUBE. APPRENTLY THERE ARE A LOT OF PEOPLE WITH THE SAME MODEL AND HAVE THE SAME ISSUE. THEY HAVE BEEN CONSTANTLY REPLACING BULBS ONLY TO FIND OUT THERE ISNT A PROBLEM WITH THE BULB ITSELF BUT THE VEHICLE IT SELF. PLEASE LOOK INTO THIS MATTER. NEXT QUESTION ASKS WHEN IT HAPPENED, ITS A CONSTANT THING. YOU ADJUST THE LIGHT SO THAT IT TURNS ON AND THEN NEXT THING YOU KNOW YOU ARE DRIVING AND YOU HIT A BUMP AND THE LIGHT CUTS OFF. REALLY ANNOYING AND ESPECIALLY DANGEROUS IN LOCATIONS WITH NO LIGHTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775335September 23, 2015
STRUCTURE:BODY, UNKNOWN OR OTHER
OVER THE PAST FEW MONTHS I NOTICED THE PASSENGER SIDE DASHBOARD OF MY 2012 MAZDA 6 WAS BECOMING STICKY AND LOOKED AS IF IT WERE MELTING. IT ALSO BEGAN TO EMIT A SMELL AND CRACKS BEGAN TO DEVELOP WHILE BECOMING MORE REFLECTIVE THAN THE DRIVER'S SIDE WHICH REMAINS NORMAL. I BOUGHT THIS CAR USED IN GOOD CONDITION FROM A DEALERSHIP. AFTER NOTIFYING THE NEAREST MAZDA DEALERSHIP THEY STATED NO RECALLS HAD BEEN MADE AND MY BEST HOPES FOR A SOLUTION WAS TO HAVE THEM INSPECT AND PHOTOGRAPH THE CAR'S DASHBOARD AND HOPE THAT MAZDA MAY GIVE ME SOME CREDIT TOWARD REPLACING THE IT. THOUGH I WILL TAKE MY MAZDA 6 TO A DEALERSHIP FOR EVALUATION, I WAS UNSATISFIED WITH THIS RESPONSE AND LEARNED THERE IS A CLASS ACTION LAWSUIT DESCRIBING EXACTLY THE SAME PROBLEM MY MAZDA 6 IS EXPERIENCING WITH THE DASHBOARD. PLEASE LET ME KNOW WHAT MY OPTIONS ARE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749178August 17, 2015
ELECTRICAL SYSTEM
HEADLIGHTS KEEP FAILING. I CONTINUE TO CHANGE THE BULBS BUT TODAY FOUND THAT ELECTRICAL WIRING HARNESS THAT POWERS FRONT LIGHTS HAS MELTED AND LOST ALL OF ITS INSULATION. THERE ARE ONLY BARE WIRES RUNNING INTO CONNECTOR FOR HEADLIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747151August 8, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
LOW BEAMS FAILED ON BOTH HEADLIGHTS WITH IN FIRST YEAR, ATTEMPTED TO REPLACE BULB SEVERAL TIMES, FINALLY REPLACED ENTIRE HEAD LAMP ASSEMBLIES, WITH IN FIRST 2 MONTHS LOW BEAMS HAVE FAILED AGAIN. ATTEMPTS TO REPLACE BULB ARE STILL NOT EFFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734388July 15, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEADLIGHTS WENT OUT FOR NO REASON. HAD TO PULL OVER AND BUMP THE HEADLIGHTS TO MAKE THEM WORK. CHECKED THE FUSE AND ALL ELECTRICAL COMPONENTS AT AUTOSHOP. THEY FOUND NOTHING, BUT SAID THAT THEY HAVE SEEN THIS IN MAZDA 6 CARS BEFORE AND THERE IS A FAULT IN THE DESIGN NOR IS THERE ANY SOLUTION TO THE ISSUE. ISSUE CAN BE SEEN IN THE VIDEO: HTTPS://WWW.YOUTUBE.COM/WATCH?V=UQQPERRESA8
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717778May 21, 2015
EXTERIOR LIGHTING
I HAVE HAD TO REPLACE MY FRONT DRIVER SIDE LOW BEAM HEADLIGHT 4 TIMES. NO OTHER LIGHT HAS GONE OUT ON THE CAR. I HAVE READ MULTIPLE STORIES ABOUT PEOPLE HAVING THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704579April 8, 2015
EXTERIOR LIGHTING
I'VE BEEN REPLACING BOTH OF MY HEADLIGHTS EVERY 6 MONTHS. THIS IS THE THIRD TIME SINCE I HAVE OWNED THIS VEHICLE THAT I HAD TO BUY REPLACEMENT BULBS. I TOOK IT TO THE DEALERSHIP AND THEY SAID NOTHING WAS WRONG WITH THE ELECTRICAL SYSTEM BUT HEAR I AM REPLACING THE SAME LOW BEAM BULBS AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695376March 19, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 MAZDA 6. WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V173000 (ELECTRICAL SYSTEM), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680122January 31, 2015
EXTERIOR LIGHTING
I HAVE OWNED MY VEHICLE SINCE AUG 2013, AND HAVE REPLACED THE HEADLIGHTS ON DRIVER AND PASSENGER SIDE 4 TIMES ALREADY. THIS LAST TIME I HAD BOTH HEADLIGHTS BLOW OUT ON ME AT THE SAME TIME I DON'T UNDERSTAND WHY THIS ISN'T RECALLED YET. I SEE MANY COMPLAINTS REGARDING THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651905November 2, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
AT AROUND 50,000 MILES, I HAD A HEADLIGHT (LOW BEAM) GO OUT ON ME. I HAD IT REPLACED ON THE DRIVER SIDE. A FEW WEEKS LATER, THE PASSENGER SIDE HEADLIGHT WENT OUT AND HAD TO GET THAT REPLACED. THESE ARE HARD TO GET TO IF YOU DO NOT HAVE THE RIGHT TOOLS SO EACH TIME I HAD TO TAKE IT IN FOR SERVICE. AT 65,000 MILES, I HAD MY ENGINE AND BATTERY LIGHT COME ON. I TURNED THE CAR OFF AND THEN BACK ON AND THEY WENT AWAY. I THEN TRIED LOCKING THE CAR, AND MY CAR WILL NOT LOCK FROM THE INSIDE OR WITH MY REMOTE. THE CAR WILL UNLOCK, BUT WILL NOT LOCK NO MATTER WHAT I DO. TESTED BATTERY AND ALL FUSES AND EVERYTHING IS GOOD THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651816November 1, 2014
EXTERIOR LIGHTING
WHEN DRIVING ON THE HIGHWAY MY DRIVER SIDE LOW BEAM HEADLIGHT RANDOMLY WENT OUT. I TRIED CHANGING BULB, WIGGLING CABLES TO SEE IF THERE WAS A LOSE CONNECT AND HEADLIGHT WOULD NOT TURN BACK ON. WENT TO THE DEALERSHIP AND THEY SAID NO KNOW ISSUES AND I WOULD HAVE TO MAKE AN APPOINTMENT TO LOOK INTO THE WIRING BUT WOULD NOT BE ABLE TO MAKE AN APPOINTMENT UNTIL MONDAY. I THEN STARTED SEARCHING THE INTERNET AND FOUND A VIDEO OF A 2009 MAZDA 6 WITH THE SAME ISSUE I WAS HAVING ONLY ON PASSENGER SIDE. THE GUY IN THE VIDEO LIGHTLY HIT THE HEADLIGHT ASSEMBLY ON THE TOP AND THE LIGHT JUST CAME ON. I WENT TO MY CAR AND DID THE SAME THING SINCE SO MANY OTHERS THAT SAW VIDEO POSTED THIS WORKED FOR THEIR MAZDA 6 CARS RANGING FROM YEARS 2009-2012 AND WHEN I LIGHTLY HIT THE HEADLIGHT ASSEMBLY THE LIGHT CAME ON. PLEASE LOOK INTO THIS HEADLIGHT ASSEMBLY ISSUE AND FOR REFERENCES HERE IS THE WEBSITE FOR THE VIDEO. HTTP://WWW.YOUTUBE.COM/WATCH?V=UQQPERRESA8. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651085October 29, 2014
EXTERIOR LIGHTING
FRONT HEADLIGHTS HAVE BEEN REPLACED 3X IN 1 YEAR.I HAVE PURCHASED UPGRADED BULBS WHICH HAVE NOW GONE OUT WITHIN 2 MONTHS OF THE CHANGE, THEY DID NOT SUPPLY ANY ADDITIONAL LIGHT AND HAVE NOT LASTED ANY LONGER BEFORE BURNING OUT THAN THE CHEAPER LIGHTS. HEADLIGHT CAUSING DIFFICULTY WITH NIGHT DRIVING. LIGHTS APPEAR TO BE FACING DOWNWARD AND BEAM IS VERY LOW CAUSING POOR VISABILITY, ALMOST CAUSING ME TO RUN OFF THE ROAD, MOSTLY HAVING TO USE HIGH BEAMS DURING NIGHT DRIVING AND CONSTANTLY HAVING TO TURN OFF WHEN A DRIVER IS COMING TOWARDS TO ME TO AVOID BLINDING THEM WITH HIGH BEAMS. I HAVE REPORTED THIS TO MAZDA WITH NOTHING MORE BE SAID THAN THANKS FOR REPORTING THIS . I ALSO HAD THE SAME THING HAPPEN WHILE DRIVING A RENTAL OF THE SAME MAKE, MODEL AND YEAR. I HAD THE RENTAL FOR 2-3 MONTHS AND THE FRONT HEADLIGHTS ALSO WENT OUT AND THE HEADLIGHTS WERE VERY DIM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649784October 24, 2014
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
TL* THE CONTACT OWNS A 2012 MAZDA 6. WHILE DRIVING APPROXIMATELY 55 MPH, AN ABNORMAL SOUND EMITTED FROM THE ENGINE COMPARTMENT. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE CATALYTIC CONVERTER SEAL RING NEEDED TO BE REPLACED. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637872September 21, 2014
EXTERIOR LIGHTING
FRONT PASSENGER HEADLAMP INTERMITTENTLY GOES OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610761July 15, 2014
AIR BAGS
WE'VE HAD THIS CAR IN THREE TIME'S THEY HAVE CHANGED AIR BAG CONTROL MODULE. FOUND RESISTANCE AT CONNECTOR HIGH 25.4 OHMS CLEANED AND RESET. AND THE THIRD TIME WITCH WAS SAME DAY AFTER THEY RETURN CAR A FEW MILES DOWN THE ROAD AIR BAG LIGHT WAS BACK ON. THEY FAILED TO RIGHT IT UP THEY TOOK IT BACK INTO GARAGE AND SENT US HOME IN A LOANER CAR. AS OF 7/14/14 THE AIR BAG SYSTEM TURN IT SELF OFF AGAIN. I DO NOT KNOW IF I AM IN A ACCIDENT IF THE AIR BAG SYSTEM WILL DEPLOY OR NOT. THE CARS COMPUTER KEEPS TURNING THE AIR BAG SYSTEM OFF. THIS SYSTEM HAS SHUT THE AIR BAGS OFF WHEN STARTING THE CAR AND NOW THE THIRD TIME WHILE ON THE HIGHWAY AT 55 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577715April 5, 2014
FUEL SYSTEM, GASOLINE
GAS TANK VENT CLOGS BECAUSE OF SPIDER WEBS AND CAUSES GAS TANK TO LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505948April 11, 2013
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2012 MAZDA MAZDA6. THE CONTACT STATED THAT WHILE UNOCCUPIED, THE VEHICLE ROLLED AWAY AND CRASHED INTO A WALL WHILE THE EMERGENCY BRAKE WAS ENGAGED. THE CONTACT ALSO STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE HAD DIFFICULTY STARTING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10421109August 23, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2012 MAZDA MAZDA6. THE CONTACT STATED THE LOW BEAM HEADLIGHTS DO NOT GIVE SUFFICIENT LIGHT; THEREFORE, THE HIGH BEAM LIGHTS HAD TO BE USED IN ORDER TO SEE THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THE LOW BEAM BULB COULD BE REPLACED WITH A BETTER BULB. THE HEADLIGHT BULB WAS NOT REPLACED. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 1500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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