Mazda Mazda6 Service Bulletins (2020)
364 manufacturer communications on file.
- January 15, 2020•Document ID: 10170829Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; STRUCTURE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-009-20
- Date Added:
- January 30, 2020
- Manufacturer:
- MAZDA
SummaryLACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.
Associated Products (36)2020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda3+ 16 moreAssociated Documents - January 13, 2020•Document ID: 10170819Service Bulletin/Repair InstructionsSTRUCTURE:BODY; EQUIPMENT
- Mfr Comm. #:
- 09-008-20-3675
- Date Added:
- January 30, 2020
- Manufacturer:
- MAZDA
SummarySome vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has been trapped and condensed between the paint and the RAPGARD. These types of stains can be removed with a heat gun or an infrared drier. If you encounter this concern during PDI, use a heat gun or an infrared drier to apply heat to the affected area to remove the stain(s).
Associated Products (18)Associated Documents - January 13, 2020•Document ID: 10170818Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- 09-007-20-3674
- Date Added:
- January 30, 2020
- Manufacturer:
- MAZDA
SummaryAt PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the following repair procedure.
Associated Products (19)Associated Documents - January 13, 2020•Document ID: 10170817Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 09-006-20-3673
- Date Added:
- January 30, 2020
- Manufacturer:
- MAZDA
SummaryWhen encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12).
Associated Products (144)2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-3+ 124 moreAssociated Documents - January 9, 2020•Document ID: 10170824Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SA-004-20
- Date Added:
- January 30, 2020
- Manufacturer:
- MAZDA
SummaryAUXILIARY KEY CUTTING TEMPORARY PROCEDURE: Currently, Mazda does not have a way to cut the auxiliary keys for the new style remote transmitter as they use a different key code than the previous transmitter key. Follow the repair procedure if one or both auxiliary keys are lost:
Associated Products (7)Associated Documents - January 9, 2020•Document ID: 10170661Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- 09-003-20-3671
- Date Added:
- January 23, 2020
- Manufacturer:
- MAZDA
SummaryIn accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealerâÂÂs responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. ï· Mazda vehicles are manufactured with tamper-proof speedometers. ï· When a speedometer is replaced, the new speedometer will read zero (0) miles. ï· This procedure is extremely important to accurately represent actual vehicle mileage. ï· Prior to speedometer removal, complete the information required on the âÂÂSpeedometer Replacement LabelâÂÂ. Labels can only be ordered through Mazda eStore. ï· In an effort to achieve a higher level of Customer Experience and retain the value of MazdaâÂÂs vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMOâÂÂs services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
Associated Products (197)2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda22018 Mazda Mazda32018 Mazda Mazda5+ 177 moreAssociated Documents - January 9, 2020•Document ID: 10170656Service Bulletin/Repair InstructionsSUSPENSION; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- 02-002-20-3651
- Date Added:
- January 23, 2020
- Manufacturer:
- MAZDA
SummarySome customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
Associated Products (143)2020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-5+ 123 moreAssociated Documents - December 19, 2019•Document ID: 10169542Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT
- Mfr Comm. #:
- 09-022-19-3599a
- Date Added:
- December 20, 2019
- Manufacturer:
- MAZDA
SummaryAll Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.352 or later).
Associated Products (30)2020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda3+ 10 moreAssociated Documents - December 19, 2019•Document ID: 10169540Service Bulletin/Repair InstructionsEQUIPMENT; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- MT-002-19
- Date Added:
- December 20, 2019
- Manufacturer:
- MAZDA
SummaryIf an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine may fail prematurely. Metallic debris from the old engine (with catastrophic internal mechanical failure) may rest inside the intake manifold. When the new engine assembly is installed, debris in the intake manifold will be ingested into the new engine and cause internal damage.
Associated Products (110)2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda22018 Mazda Mazda32018 Mazda Mazda6+ 90 moreAssociated Documents - December 18, 2019•Document ID: 10169513Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; POWER TRAIN
- Mfr Comm. #:
- SA-058-19
- Date Added:
- December 21, 2019
- Manufacturer:
- MAZDA
SummaryWARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the oil cooler was missing altogether. IMPORTANT NOTE: ALWAYS REMEMBER TO INCLUDE THE ORIGINAL OIL COOLER WITH THE RETURNED TRANSMISSION CORE!
Associated Products (43)2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-3+ 23 moreAssociated Documents - December 17, 2019•Document ID: 10169539Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT
- Mfr Comm. #:
- 07-002-19-3616a
- Date Added:
- December 20, 2019
- Manufacturer:
- MAZDA
SummaryA musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. âÂÂMazda Air Cooling Coil Coatingâ is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years. NOTE: See parts information for Mazda Air Cooling Coil Coating and Kit part numbers.
Associated Products (113)2020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-5+ 93 moreAssociated Documents - December 13, 2019•Document ID: 10169543Service Bulletin/Repair InstructionsEQUIPMENT; VISIBILITY; TRAILER HITCHES; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- SA-027-19
- Date Added:
- December 20, 2019
- Manufacturer:
- MAZDA
SummaryAccessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: - Mazda Mobile Start (MMS) - Remote Engine Start - Wireless Charging Pad - Mirror - Navigation - Rear Parking Sensors - Rear Seat Entertainment - Smartphone Screen Mirroring - Bumper Trim/Guards - Door Mirror Caps - Fog Lights - Moonroof Wind Deflector - Roof Rack - Side Window Deflectors - Splash Guards - Trailer Hitch - Thule Products - Wheels Locks - Aero Kit - Air Dam - Rear Spoiler - Tunnel Under Bars - Lower Arm Bar - Side Sill Extensions - Arm Rest - Illuminated Door sill Trim Plates - Interior Lighting
Associated Products (31)2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-3+ 11 moreAssociated Documents - December 13, 2019•Document ID: 10169537Service Bulletin/Repair InstructionsEQUIPMENT; ENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- 01-022-19-3657
- Date Added:
- December 20, 2019
- Manufacturer:
- MAZDA
SummaryThere is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria if replacement is necessary or not.
Associated Products (85)2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-3+ 65 moreAssociated Documents - December 5, 2019•Document ID: 10169509Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; POWER TRAIN
- Mfr Comm. #:
- SA-053-19
- Date Added:
- December 21, 2019
- Manufacturer:
- MAZDA
SummaryGUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is severe enough to require a repair, or just to clean the area and monitor it at the next service.
Associated Products (50)2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-3+ 30 moreAssociated Documents - November 22, 2019•Document ID: 10168140Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- SA-012-19b
- Date Added:
- November 24, 2019
- Manufacturer:
- MAZDA
SummaryA valve tapping or knocking noise may be heard from the top end after the engine cools down (the vehicle is parked overnight) or after it has been idling for an extended time. The tapping noise will decreases as the vehicle is being driven or if the rpm is held above 2500-3000 RPM. This may be caused by the valve Hydraulic Lifters (HLA) bleeding down as the engine cools or when the engine has been idling for an extended period of time, creating excessive valve lash clearance.
Associated Products (4)Associated Documents - November 20, 2019•Document ID: 10168139Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; EQUIPMENT
- Mfr Comm. #:
- MT-004-19
- Date Added:
- November 24, 2019
- Manufacturer:
- MAZDA
SummarySome customers may complain about: ï· Intermittent engine no start ï· Instrument cluster red security indicator light ON ï· Engine Start/Start Button Amber indicator light flashing ï· Battery discharge ï· Electrical relay buzzing noise ï· DTC B13D3:94 (Communication error with remote transmitter) stored.This may be caused by: ï· A key in a purse near a cell phone. The cell phone radio waves may interrupt the immobilizer system. ï· An aftermarket cell phone charger. The charger may produce electrical noise that interrupts the immobilizer system. ï· An aftermarket GPS tracker. Some aftermarket devices that are wired to the vehiclesâÂÂs wiring harness may create unusual electrical symptoms.
Associated Products (38)2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-3+ 18 moreAssociated Documents - November 20, 2019•Document ID: 10168118Service Bulletin/Repair InstructionsEQUIPMENT; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-049-19
- Date Added:
- November 21, 2019
- Manufacturer:
- MAZDA
SummarySome customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ï· MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE ï· CANNOT COMMUNICATE WITH VEHICLE ï· ERROR MESSAGE INSTALLED ON ANDROID DEVICES ï· COMMUNICATION ERRORS ï· MMS CHECK MODE - Use to verify system operation (see below).
Associated Products (23)2020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda62019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda62018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda32017 Mazda Mazda62016 Mazda CX-32016 Mazda CX-5+ 3 moreAssociated Documents - November 8, 2019•Document ID: 10168121Service Bulletin/Repair InstructionsSTRUCTURE:BODY; VISIBILITY; EQUIPMENT
- Mfr Comm. #:
- DRW27
- Date Added:
- November 21, 2019
- Manufacturer:
- MAZDA
SummaryOn certain subject vehicles, it is possible that the chrome plated window moldings may be dirty or have rust spots. The subject vehicles were parked outside when Typhoon No.17 passed through Hiroshima and Hofu, Japan, and might have been exposed to misty seawater caused by a heavy wind. The sampling inspection revealed that the chrome plated window moldings of certain vehicles became rusty due to seawater mist. All of the potentially affected vehicles have been rinsed with fresh water prior to shipment. OUTLINE OF REPAIR: If the vehicle has a port hangtag with direction to repair a chrome molding, but does not show DRW27 in eMDCS Warranty Vehicle Inquiry, please contact Dealer Recall Help on MXConnect > Warranty. Look for a hangtag placed in the vehicle by the port. If one is found and the vehicle displays DRW27 in eMDCS, inspect the affected molding(s) and perform a secondary cleaning with polishing compound. If any rust or pitting is still present, replace that affected molding(s) with new parts(s).
Associated Products (5)Associated Documents - November 6, 2019•Document ID: 10168116Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-047-19
- Date Added:
- November 21, 2019
- Manufacturer:
- MAZDA
SummarySome customers may have one or more of the following complaints: ï· Infotainment system reboots at times ï· SiriusXM function grayed out ï· SiriusXM stops playing ï· No sound from SiriusXM but other sources work ï· SiriusXM system recovers after ignition OFF-ON. Do not perform any repairs at this time. Mazda is aware of the concerns and is working on a repair. This service information will be updated when a repair is available. NOTE: An interim solution is available for the SiriusXM concerns.
Associated Products (9)Associated Documents - November 5, 2019•Document ID: 10168115Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- SA-046-19
- Date Added:
- November 21, 2019
- Manufacturer:
- MAZDA
SummaryOn the 2019 Mazda3 (BP) and and all 2020 Mazda vehicles (except CX-3), the CR2032 button cell battery is required for the new type remote transmitter. If it is mistakenly replaced with the conventional CR2025 used in the previous type remote transmitter, it may cause a malfunction. Verify the button cell battery type before replacing it.
Associated Products (7)Associated Documents