Mazda Mazda6 Service Bulletins (2020)

364 manufacturer communications on file.

• June 4, 2020•Document ID: 10176968

  Service Bulletin/Repair Instructions
  POWER TRAIN:MANUAL TRANSMISSION

  Mfr Comm. #:

  05-001-20-3699

  Date Added:

  July 2, 2020

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain of a shift shock felt when shifting into 3rd, 5th and/or R range with no A/T related DTC stored. The symptom can be temporarily repaired by A/T initial learning procedure, but may recur after multiple driving cycles. Applicable situations:  Shifting up: 2-3, (4-5)  Shifting down: 4-3, (6-5) NOTE:(4-5) and (6-5) are felt more than others due to the gear ratio.  Shifting into R: D-R, N-R, P-R. Improper control logic of the TCM may cause improper learning of R-3-5 brake engaging speed during certain driving situations. To correct this concern, the control logic of the TCM has been modified.

  Associated Products (4)

  2020 Mazda Mazda62019 Mazda Mazda62018 Mazda Mazda62017 Mazda Mazda6
  Associated Documents

  • DownloadMC-10176968-0001.pdf↗
• May 11, 2020•Document ID: 10176042

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  SA-004-20a

  Date Added:

  June 2, 2020

  Manufacturer:

  MAZDA

  Summary

  In order to ensure key code security, MNAO has restricted key code access for the new auxiliary key. This Service Alert provides information on how to obtain the 10-digit key code needed for cutting a new auxiliary key blank if all auxiliary keys are lost.

  Associated Products (7)

  2020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda Mazda3
  Associated Documents

  • DownloadMC-10176042-0001.pdf↗
• April 23, 2020•Document ID: 10174567

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  01-006-20-3695

  Date Added:

  May 4, 2020

  Manufacturer:

  MAZDA

  Summary

  Some vehicle may exhibit a tapping noise from the engine during idling; etc., and synchronized to the engine rpm. The tapping noise may be caused by the switchable hydraulic lash adjuster (HLA), which may not work properly due to air bubbles accumulated in the oil passage in it.

  Associated Products (8)

  2020 Mazda CX-52020 Mazda Mazda32020 Mazda Mazda62019 Mazda CX-52019 Mazda Mazda32019 Mazda Mazda62018 Mazda CX-52018 Mazda Mazda6
  Associated Documents

  • DownloadMC-10174567-0001.pdf↗
• April 2, 2020•Document ID: 10174677

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; EQUIPMENT

  Mfr Comm. #:

  SA-040-20a

  Date Added:

  May 5, 2020

  Manufacturer:

  MAZDA

  Summary

  Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life. IMPORTANT:  The engine will not start unless the key transmitter is held over the Start Stop button.  Outside door handle lock/unlock touch sensor is inoperative.  Key transmitter indicator lights are inoperative.The key transmitter control functions (i.e. locking/unlocking door, etc.) are operational when pressing the transmitter switches, even while the key power saving function is turned ON.

  Associated Products (6)

  2020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62019 Mazda Mazda3
  Associated Documents

  • DownloadMC-10174677-0001.pdf↗
• March 12, 2020•Document ID: 10173097

  Service Bulletin/Repair Instructions
  POWER TRAIN; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ENGINE AND ENGINE COOLING; SERVICE BRAKES, HYDRAULIC

  Mfr Comm. #:

  00-001-20-3689

  Date Added:

  April 3, 2020

  Manufacturer:

  MAZDA

  Summary

  Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

  Associated Products (137)

  2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-3+ 117 more
  Associated Documents

  • DownloadMC-10173097-0001.pdf↗
• March 11, 2020•Document ID: 10173253

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-041-20

  Date Added:

  April 6, 2020

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

  Associated Products (30)

  2020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda3+ 10 more
  Associated Documents

  • DownloadMC-10173253-0001.pdf↗
• March 11, 2020•Document ID: 10173227

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  SA-035-20a

  Date Added:

  April 6, 2020

  Manufacturer:

  MAZDA

  Summary

  Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms:  The engine takes longer to warm up.  The engine temperature gauge fluctuates.  The low coolant temperature indicator (blue) light stays on longer or comes on while driving.  Poor heater performance, especially at idle.

  Associated Products (6)

  2020 Mazda CX-52020 Mazda Mazda62019 Mazda CX-52019 Mazda Mazda62018 Mazda CX-52018 Mazda Mazda6
  Associated Documents

  • DownloadMC-10173227-0001.pdf↗
• March 4, 2020•Document ID: 10173228

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  SA-036-20

  Date Added:

  April 6, 2020

  Manufacturer:

  MAZDA

  Summary

  The owner’s manual contains procedures and precautions for the maintenance and cleaning of plastic parts, like the brand emblem. However, it is still important to remind customers about these precautions. Customers should never use inadequate, harsh or aggressive cleaning products on plastic parts. CAUTION: Be aware that when cleaning the brand emblem, never use cleaning products that are highly acidic/alkaline detergent, organic solvents or those with aggressive chemical products, otherwise, the brand emblem may become cracked and/or deformed (as shown in the example below). Always refer customers to the owner’s manual for proper cleaning using cold or lukewarm water and a mild, neutral detergent.

  Associated Products (39)

  2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-3+ 19 more
  Associated Documents

  • DownloadMC-10173228-0001.pdf↗
• March 3, 2020•Document ID: 10173249

  Service Bulletin/Repair Instructions
  FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  SA-037-20

  Date Added:

  April 6, 2020

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may have one of the following DTCs stored in memory:  C1001:92 - Forward sensing camera (FSC) poor field of view  B14F0:92 - General temporary failure in forward sensing camera (FSC) DTC C1001:92 or B14F0:92 set as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect.  In some cases the customer may have a concern with the Lane Departure Warning System (LDWS) and/or High Beam Control system (HBC).  In other cases this DTC might be found without a related customer concern. NOTE: Instrument Cluster Multi-Information Display Warning Messages vary depending on vehicle year/model. See the Owner's Manual for details.

  Associated Products (35)

  2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-3+ 15 more
  Associated Documents

  • DownloadMC-10173249-0001.pdf↗
• February 28, 2020•Document ID: 10171840

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  SA-035-20

  Date Added:

  February 29, 2020

  Manufacturer:

  MAZDA

  Summary

  Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant temperature indicator (blue) light stays on longer or comes on while driving. Poor heater performance, especially at idle.

  Associated Products (6)

  2020 Mazda CX-52020 Mazda Mazda62019 Mazda CX-52019 Mazda Mazda62018 Mazda CX-52018 Mazda Mazda6
  Associated Documents

  • DownloadMC-10171840-0001.pdf↗
• February 27, 2020•Document ID: 10171833

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT

  Mfr Comm. #:

  SA-032-20

  Date Added:

  February 29, 2020

  Manufacturer:

  MAZDA

  Summary

  SiriusXM Traffic Plus and Travel Link are displayed with Mazda in-vehicle factory navigation systems. Both of these services provide information in the U.S. & Canada. NOTE: SiriusXM Traffic Plus and Travel Link subscription is free of charge for 3 years only if equipped with factory installed navigation system. NOTE: 2019-2020 Mazda3 and 2020 CX-30 are not equipped with factory installed navigation system,however, it is available as a dealer installed accessory. SiriusXM Traffic Plus and Travel Link are available on the 2019-2020 Mazda3 and 2020 CX-30 Preferred Package and above, as a paid subscription. Traffic Plus feature requires in-vehicle navigation SD card. SiriusXM Satellite Radio trial subscription is free of charge for 3 months.

  Associated Products (10)

  2020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62018 Mazda Mazda6
  Associated Documents

  • DownloadMC-10171833-0001.pdf↗
• February 26, 2020•Document ID: 10171843

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  02-004-20-3685

  Date Added:

  February 29, 2020

  Manufacturer:

  MAZDA

  Summary

  Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains.

  Associated Products (39)

  2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-3+ 19 more
  Associated Documents

  • DownloadMC-10171843-0001.pdf↗
• February 26, 2020•Document ID: 10171792

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  SA-030-20

  Date Added:

  February 27, 2020

  Manufacturer:

  MAZDA

  Summary

  Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. NOTE: The following Caution is included with every ATX that requires configuration.

  Associated Products (40)

  2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-3+ 20 more
  Associated Documents

  • DownloadMC-10171792-0001.pdf↗
• February 18, 2020•Document ID: 10171780

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  SA-011-20a

  Date Added:

  February 27, 2020

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle.

  Associated Products (30)

  2020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda3+ 10 more
  Associated Documents

  • DownloadMC-10171780-0001.pdf↗
• February 11, 2020•Document ID: 10171787

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  SA-026-20

  Date Added:

  February 27, 2020

  Manufacturer:

  MAZDA

  Summary

  Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Audio System, Bluetooth®, Center Dislay, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, Noise, Reboot / Frozen Screen / Slow Response, USB / Aux Voice Command, How to Check Navi SD Card VIN Lock.

  Associated Products (30)

  2020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda3+ 10 more
  Associated Documents

  • DownloadMC-10171787-0001.pdf↗
• January 29, 2020•Document ID: 10170941

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, HYDRAULIC

  Mfr Comm. #:

  SA-019-20

  Date Added:

  February 4, 2020

  Manufacturer:

  MAZDA

  Summary

  Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.

  Associated Products (34)

  2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda3+ 14 more
  Associated Documents

  • DownloadMC-10170941-0001.pdf↗
• January 28, 2020•Document ID: 10170815

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, HYDRAULIC

  Mfr Comm. #:

  04-002-20-3643a

  Date Added:

  January 30, 2020

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may exhibit a groan noise from the front brakes when braking at a very low speed (approximately 6 mph / 10 km/h). This may be caused by a brake torque variation at that speed due to an inappropriate machining process of the brake disc surface. Customers having this concern should have their vehicle repaired using the following repair procedure.

  Associated Products (7)

  2020 Mazda Mazda62019 Mazda Mazda62018 Mazda Mazda62017 Mazda Mazda62016 Mazda Mazda62015 Mazda Mazda62014 Mazda Mazda6
  Associated Documents

  • DownloadMC-10170815-0001.pdf↗
• January 23, 2020•Document ID: 10170942

  Service Bulletin/Repair Instructions
  SEATS

  Mfr Comm. #:

  SA-016-20

  Date Added:

  February 4, 2020

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain that their seat warmers or seat ventilation do not turn on when the engine is restarted after being left on when turning off the engine. The logic has changed from previous Mazdas where the seat warmers and seat ventilation automatically turned on when the engine was restarted. NOTE: Customers in cold weather are more likely to complain about this if their vehicle is equipped with Mazda Mobile Start (MMS) (not available on Mazda3 or CX-30) because the MMS accessory instructions state the seat warmers WILL turn on when the engine is restarted. The same can happen in the hotter weather with the seat ventilation. This information is incorrect for these vehicles. Both features will now require a manual setting every time the vehicles are restarted after being turned off. Consult the vehicle’s owner’s manual for more details on proper seat warmer/seat ventilation operation.

  Associated Products (10)

  2020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62018 Mazda Mazda6
  Associated Documents

  • DownloadMC-10170942-0001.pdf↗
• January 23, 2020•Document ID: 10170814

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  02-003-20-3677

  Date Added:

  January 30, 2020

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road. Customers having this concern should have their vehicle repaired using the following repair procedure.

  Associated Products (49)

  2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-3+ 29 more
  Associated Documents

  • DownloadMC-10170814-0001.pdf↗
• January 23, 2020•Document ID: 10170813

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM

  Mfr Comm. #:

  01-002-20-3678

  Date Added:

  January 30, 2020

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem  P2507:00: PCM battery voltage low input. As a past malfunction, the customer will not notice it (no warning light illuminated), but the DTC may be found during a vehicle service. P2507 in this situation is only applicable on 2016 and later models. This is caused by the engine being started 3 or more times after a short duration of engine off (less than 15 seconds) with the room fused removed. NOTE: The odometer will display “F0-002” during transport mode (room fuse 15A removed). Transport mode is canceled when room fuse 15A is installed or the vehicle odometer is more than 12.4mi (20km).Vehicles in dealer inventory with this concern should be repaired using the following repair procedure.

  Associated Products (35)

  2020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda3+ 15 more
  Associated Documents

  • DownloadMC-10170813-0001.pdf↗