Mazda Mazda3 Service Bulletins (2023)

329 manufacturer communications on file.

• September 15, 2023•Document ID: 10243546

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  04-002-23c

  Date Added:

  October 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Symptom 1: Some customers may complain about hearing a grinding noise and/or vibration occur when applying the brake. This is due to rust on the rear brake disc plate. Symptom 2: Some vehicles may exhibit a squeal noise from the rear brakes when braking lightly while driving at a slow speed. The squeal noise is caused by the disk pad surface fluctuating.

  Associated Products (13)

  2024 Mazda CX-302024 Mazda Mazda32023 Mazda CX-302023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda Mazda32020 Mazda CX-302020 Mazda Mazda32019 Mazda Mazda3
  Associated Documents

  • DownloadMC-10243546-0001.pdf↗
• September 14, 2023•Document ID: 10243559

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  PF-23-09

  Date Added:

  October 5, 2023

  Manufacturer:

  MAZDA

  Summary

  MNAO has recently found an increase in non-returned cores within the United Radio (UR) exchange program. As a reminder, dealers have 90 days, after the order is placed, to return the exchanged part. Failure to return the exchanged part will result in a debit of the full component price. It is highly recommended to set a calendar reminder at the time of the order for no more than 60 days to ensure all orders are returned if repaired and if not repaired, contact the customer to cancel the order and return the unit.

  Associated Products (22)

  2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-9+ 2 more
  Associated Documents

  • DownloadMC-10243559-0001.pdf↗
• September 13, 2023•Document ID: 10243569

  Service Bulletin/Repair Instructions
  VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; STRUCTURE

  Mfr Comm. #:

  SA-039-23a

  Date Added:

  October 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

  Associated Products (129)

  2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-30+ 109 more
  Associated Documents

  • DownloadMC-10243569-0001.pdf↗
• August 28, 2023•Document ID: 10241637

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  Mfr Comm. #:

  SA-050-23

  Date Added:

  September 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about scratches on the instrument cluster lens.

  Associated Products (60)

  2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-30+ 40 more
  Associated Documents

  • DownloadMC-10241637-0001.pdf↗
• August 28, 2023•Document ID: 10241636

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-021-23b

  Date Added:

  September 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Qi Wireless Charger Symptom Troubleshooting

  Associated Products (20)

  2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32021 Mazda CX-302021 Mazda CX-92021 Mazda Mazda32020 Mazda CX-302020 Mazda Mazda32019 Mazda Mazda3
  Associated Documents

  • DownloadMC-10241636-0001.pdf↗
• August 28, 2023•Document ID: 10241635

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-021-23a

  Date Added:

  September 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Qi Wireless Charger Symptom Troubleshooting

  Associated Products (19)

  2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32021 Mazda CX-302021 Mazda CX-92021 Mazda Mazda32020 Mazda CX-302020 Mazda Mazda3
  Associated Documents

  • DownloadMC-10241635-0001.pdf↗
• August 28, 2023•Document ID: 10241634

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING; ENGINE AND ENGINE COOLING; EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  SA-009-23h

  Date Added:

  September 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF

  Associated Products (23)

  2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda3+ 3 more
  Associated Documents

  • DownloadMC-10241634-0001.pdf↗
• August 28, 2023•Document ID: 10241632

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  SA-049-23a

  Date Added:

  September 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may experience infotainment door rattle noise. Follow the repair procedure to help determine the cause.

  Associated Products (6)

  2024 Mazda Mazda32023 Mazda Mazda32022 Mazda Mazda32021 Mazda Mazda32020 Mazda Mazda32019 Mazda Mazda3
  Associated Documents

  • DownloadMC-10241632-0001.pdf↗
• August 28, 2023•Document ID: 10241631

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  SA-048-23

  Date Added:

  September 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may experience an infotainment sub-woofer rattle noise. Follow the repair procedure to help determine the cause.

  Associated Products (6)

  2024 Mazda Mazda32023 Mazda Mazda32022 Mazda Mazda32021 Mazda Mazda32020 Mazda Mazda32019 Mazda Mazda3
  Associated Documents

  • DownloadMC-10241631-0001.pdf↗
• August 17, 2023•Document ID: 10241607

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mfr Comm. #:

  01-010-23

  Date Added:

  September 3, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about engine surging 100-200 rpm when accelerating up a hill at altitudes around 6,700 feet or higher. This concern may be caused by improper PCM control software in particular situations.

  Associated Products (7)

  2023 Mazda CX-302023 Mazda Mazda32022 Mazda CX-302022 Mazda Mazda32021 Mazda CX-302021 Mazda Mazda32020 Mazda CX-30
  Associated Documents

  • DownloadMC-10241607-0001.pdf↗
• August 16, 2023•Document ID: 10241612

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  SA-037-23a

  Date Added:

  September 3, 2023

  Manufacturer:

  MAZDA

  Summary

  A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly. Dealers can now utilize the Limited Parts Ordering (LPO) page on eMDCS to order the repair parts for 2.5L (with cylinder deactivation) and 2.5L turbo cylinder head repairs. Hotline and MASH authorization is not required to order parts for performing this repair. If there are any questions on part ordering or part status, contact the DAG group for assistance.

  Associated Products (19)

  2023 Mazda CX-302023 Mazda CX-52023 Mazda Mazda32022 Mazda CX-302022 Mazda CX-52022 Mazda Mazda32021 Mazda CX-302021 Mazda CX-52021 Mazda Mazda32021 Mazda Mazda62020 Mazda CX-302020 Mazda CX-52020 Mazda Mazda32020 Mazda Mazda62019 Mazda CX-52019 Mazda Mazda32019 Mazda Mazda62018 Mazda CX-52018 Mazda Mazda6
  Associated Documents

  • DownloadMC-10241612-0001.pdf↗
• August 15, 2023•Document ID: 10241633

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; EQUIPMENT:ELECTRICAL:INFOTAINMENT; EXTERIOR LIGHTING

  Mfr Comm. #:

  SA-009-23g

  Date Added:

  September 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF

  Associated Products (23)

  2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda3+ 3 more
  Associated Documents

  • DownloadMC-10241633-0001.pdf↗
• July 26, 2023•Document ID: 10240372

  Service Bulletin/Repair Instructions
  AIR BAGS

  Mfr Comm. #:

  08-003-23a

  Date Added:

  August 3, 2023

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may exhibit that the air bag warning light turns on or repeats cycles of turning on and off with DTC B1126:13 and/or B1127:13 stored in memory. B1126:13 - Driver-side side air bag module circuit open circuit or resistance high B1127:13 - Passenger-side side air bag module circuit open circuit or resistance high This issue is caused by any of the following: When the driver or passenger moves, a load is applied to the seat back and the load may cause displacement of the mating terminals in the side air bag module connector, resulting in insufficient contact and higher resistance. The DTC detection level is too sensitive. The form of the female terminals in the side air bag module connector may cause insufficient contact and higher resistance. To eliminate these concerns, (1) the DTC detection level of the SAS control module has been optimized, (2) the design of the side air bag module connector has been modified, and (3) the layout of the side air bag module connector has been modified.

  Associated Products (5)

  2023 Mazda Mazda32022 Mazda Mazda32021 Mazda Mazda32020 Mazda Mazda32019 Mazda Mazda3
  Associated Documents

  • DownloadMC-10240372-0001.pdf↗
• July 25, 2023•Document ID: 10240417

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM

  Mfr Comm. #:

  16-006-23

  Date Added:

  August 3, 2023

  Manufacturer:

  MAZDA

  Summary

  Updated software release for concerns with MAZDA CONNECT infotainment system. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Ver. 7000C0A-NA06_12018 or later).

  Associated Products (6)

  2023 Mazda CX-302023 Mazda Mazda32022 Mazda CX-302022 Mazda Mazda32021 Mazda CX-302021 Mazda Mazda3
  Associated Documents

  • DownloadMC-10240417-0001.pdf↗
• July 21, 2023•Document ID: 10240494

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  SA-042-23

  Date Added:

  August 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information.

  Associated Products (20)

  2024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32020 Mazda CX-302020 Mazda Mazda32019 Mazda Mazda3
  Associated Documents

  • DownloadMC-10240494-0001.pdf↗
• July 11, 2023•Document ID: 10240495

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-027-23b

  Date Added:

  August 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may experience the following: In-Vehicle Network Malfunction error message, Master Warning light ON, Connected Vehicle Reception Icon shows "X".

  Associated Products (15)

  2023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda3
  Associated Documents

  • DownloadMC-10240495-0001.pdf↗
• July 10, 2023•Document ID: 10240373

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; SEATS

  Mfr Comm. #:

  09-012-23b

  Date Added:

  August 3, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain that the seat warmer does not operate when turning the ignition on while the seat is warm but when turning the ignition off then on again, the seat warmer begins to operate appropriately. DTCs B1030:13 and/or B1032:13 are stored. This is caused by the seat warmers fail-safe mode which prevents it from working during the initial drive cycle. To correct this issue, the seat warmer has been modified to optimize the temperature control. B1030:13 Seat warmer unit (LH) circuit malfunction (Heater side) B1032:13 Seat warmer unit (RH) circuit malfunction (Heater side)

  Associated Products (9)

  2023 Mazda CX-302023 Mazda Mazda32022 Mazda CX-302022 Mazda Mazda32021 Mazda CX-302021 Mazda Mazda32020 Mazda CX-302020 Mazda Mazda32019 Mazda Mazda3
  Associated Documents

  • DownloadMC-10240373-0001.pdf↗
• July 6, 2023•Document ID: 10240496

  Service Bulletin/Repair Instructions
  STRUCTURE

  Mfr Comm. #:

  SA-039-23

  Date Added:

  August 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

  Associated Products (127)

  2024 Mazda CX-302024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-9+ 107 more
  Associated Documents

  • DownloadMC-10240496-0001.pdf↗
• July 5, 2023•Document ID: 10240484

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT; ENGINE AND ENGINE COOLING; EXTERIOR LIGHTING; LATCHES/LOCKS/LINKAGES

  Mfr Comm. #:

  SA-009-23F

  Date Added:

  August 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".

  Associated Products (19)

  2024 Mazda CX-902023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32020 Mazda CX-302020 Mazda Mazda32019 Mazda Mazda3
  Associated Documents

  • DownloadMC-10240484-0001.pdf↗
• June 28, 2023•Document ID: 10238689

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  SA-015-23d

  Date Added:

  July 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Connected Services, Frequently Asked Questions (FAQ)

  Associated Products (19)

  2024 Mazda CX-902023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32020 Mazda CX-302020 Mazda Mazda32019 Mazda Mazda3
  Associated Documents

  • DownloadMC-10238689-0001.pdf↗