Mazda CX-90 Service Bulletins (2024)

552 manufacturer communications on file.

• July 5, 2023•Document ID: 10240484

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT; ENGINE AND ENGINE COOLING; EXTERIOR LIGHTING; LATCHES/LOCKS/LINKAGES

  Mfr Comm. #:

  SA-009-23F

  Date Added:

  August 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".

  Associated Products (19)

  2024 Mazda CX-902023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32020 Mazda CX-302020 Mazda Mazda32019 Mazda Mazda3
  Associated Documents

  • DownloadMC-10240484-0001.pdf↗
• July 5, 2023•Document ID: 10240369

  Service Bulletin/Repair Instructions
  SUSPENSION

  Mfr Comm. #:

  02-002-23a

  Date Added:

  August 3, 2023

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may exhibit a creaking or squeaking noise from the front of the vehicle when traveling over a bump while turning at low-speed. This is caused by a stick-slip phenomenon occuring between the rubber bushing and the stopper on the rear of the front lower arm (1). A mass production change is under study.

  Associated Products (1)

  2024 Mazda CX-90
  Associated Documents

  • DownloadMC-10240369-0001.pdf↗
• June 28, 2023•Document ID: 10238689

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  SA-015-23d

  Date Added:

  July 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Connected Services, Frequently Asked Questions (FAQ)

  Associated Products (19)

  2024 Mazda CX-902023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32020 Mazda CX-302020 Mazda Mazda32019 Mazda Mazda3
  Associated Documents

  • DownloadMC-10238689-0001.pdf↗
• June 15, 2023•Document ID: 10238702

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  SA-038-23

  Date Added:

  July 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain that the MyMazda App Remote Engine Start function fails. MX-30 and PHEV vehicles do not have a Remote Engine Start function; instead, they are equipped with the following remote functions: Start / Stop Charge Climate On / Off

  Associated Products (2)

  2024 Mazda CX-902022 Mazda MX-30
  Associated Documents

  • DownloadMC-10238702-0001.pdf↗
• June 14, 2023•Document ID: 10238664

  Service Bulletin/Repair Instructions
  SUSPENSION

  Mfr Comm. #:

  02-002-23

  Date Added:

  July 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may exhibit a creaking or squeaking noise from the front of the vehicle when traveling over a bump while turning at low-speed. This is caused by a stick-slip phenomenon occuring between the rubber bushing and the stopper on the rear of the front lower arm (1). A mass production change is under study.

  Associated Products (1)

  2024 Mazda CX-90
  Associated Documents

  • DownloadMC-10238664-0001.pdf↗
• June 13, 2023•Document ID: 10238693

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  SA-034-23a

  Date Added:

  July 5, 2023

  Manufacturer:

  MAZDA

  Summary

  TELEMATICS MALFUNCTION MESSAGE AND MASTER WARNING LIGHT ON. DTC U3000:04 STORED

  Associated Products (1)

  2024 Mazda CX-90
  Associated Documents

  • DownloadMC-10238693-0001.pdf↗
• June 13, 2023•Document ID: 10238680

  Service Bulletin/Repair Instructions
  WHEELS; TIRES

  Mfr Comm. #:

  SA-008-23a

  Date Added:

  July 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by improper maintenance during dealer storage (e.g.: Vehicle was left stationary for a prolonged period of time in high ambient temperatures).

  Associated Products (19)

  2024 Mazda CX-902023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-5
  Associated Documents

  • DownloadMC-10238680-0001.pdf↗
• June 12, 2023•Document ID: 10238709

  Service Bulletin/Repair Instructions
  STEERING; SUSPENSION

  Mfr Comm. #:

  DRW54a

  Date Added:

  July 6, 2023

  Manufacturer:

  MAZDA

  Summary

  DRW54 - SUSPENSION OF DELIVERY - 2024 CX-90 TORQUE TIGHTENING CONCERN. Mazda Motor Corporation has decided to take corrective action on certain 2024MY CX-90 vehicles built in Japan. All vehicles in this campaign must be repaired prior to retail delivery, including any dealer trades. Concern Outline: On thirteen CX-90 vehicles, there is a possibility that certain bolts may not be tightened completely, allowing the bolts to become loose and come off during driving. The affected Mazda dealers with these 13 vehicles in dealer stock have been contacted directly. The list of VIN’s and dealers with affected inventory are below

  Associated Products (1)

  2024 Mazda CX-90
  Associated Documents

  • DownloadMC-10238709-0001.pdf↗
• June 12, 2023•Document ID: 10238681

  Service Bulletin/Repair Instructions
  STRUCTURE; LATCHES/LOCKS/LINKAGES; EXTERIOR LIGHTING; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  SA-009-23e

  Date Added:

  July 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".

  Associated Products (19)

  2024 Mazda CX-902023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32020 Mazda CX-302020 Mazda Mazda32019 Mazda Mazda3
  Associated Documents

  • DownloadMC-10238681-0001.pdf↗
• June 9, 2023•Document ID: 10238708

  Service Bulletin/Repair Instructions
  STEERING; SUSPENSION

  Mfr Comm. #:

  DRW54

  Date Added:

  July 6, 2023

  Manufacturer:

  MAZDA

  Summary

  DRW54 - SUSPENSION OF DELIVERY - 2024 CX-90 TORQUE TIGHTENING CONCERN. Mazda Motor Corporation has decided to take corrective action on certain 2024MY CX-90 vehicles built in Japan. All vehicles in this campaign must be repaired prior to retail delivery, including any dealer trades. Concern Outline: On thirteen CX-90 vehicles, there is a possibility that certain bolts may not be tightened completely, allowing the bolts to become loose and come off during driving. The affected Mazda dealers with these 13 vehicles in dealer stock have been contacted directly. The list of VIN’s and dealers with affected inventory are below.

  Associated Products (1)

  2024 Mazda CX-90
  Associated Documents

  • DownloadMC-10238708-0001.pdf↗
• June 9, 2023•Document ID: 10238691

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; EQUIPMENT; FORWARD COLLISION AVOIDANCE; POWER TRAIN

  Mfr Comm. #:

  SA-017-23c

  Date Added:

  July 5, 2023

  Manufacturer:

  MAZDA

  Summary

  The CX-90 has new and revised features that are different from previous models and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns.

  Associated Products (1)

  2024 Mazda CX-90
  Associated Documents

  • DownloadMC-10238691-0001.pdf↗
• June 5, 2023•Document ID: 10238697

  Service Bulletin/Repair Instructions
  EQUIPMENT; STRUCTURE

  Mfr Comm. #:

  SA-036-23

  Date Added:

  July 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. To remove the stains, wipe the stained surface with a towel soaked with water mixed with a small portion of a neutral detergent. If the white stains reappear again, simply wipe them again in the same way. NOTE: The antistatic effect does not deteriorate with this procedure.

  Associated Products (51)

  2024 Mazda CX-902023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62020 Mazda CX-32020 Mazda CX-30+ 31 more
  Associated Documents

  • DownloadMC-10238697-0001.pdf↗
• June 1, 2023•Document ID: 10238668

  Service Bulletin/Repair Instructions
  SEATS

  Mfr Comm. #:

  09-007-23b

  Date Added:

  July 5, 2023

  Manufacturer:

  MAZDA

  Summary

  At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.

  Associated Products (24)

  2024 Mazda CX-902023 Mazda CX-302023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-30+ 4 more
  Associated Documents

  • DownloadMC-10238668-0001.pdf↗
• May 31, 2023•Document ID: 10237218

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT; COMMUNICATION:MANUFACTURER TELEMATICS

  Mfr Comm. #:

  SA-034-23

  Date Added:

  June 4, 2023

  Manufacturer:

  MAZDA

  Summary

  Telematics Malfunction. Have the Vehicle Inspected error message. Master Warning light ON. DTC U3000:04 (Telematics communication unit internal malfunction) is stored.

  Associated Products (1)

  2024 Mazda CX-90
  Associated Documents

  • DownloadMC-10237218-0001.pdf↗
• May 31, 2023•Document ID: 10237208

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  SA-005-23a

  Date Added:

  June 4, 2023

  Manufacturer:

  MAZDA

  Summary

  Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

  Associated Products (19)

  2024 Mazda CX-902023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32020 Mazda CX-302020 Mazda Mazda32019 Mazda Mazda3
  Associated Documents

  • DownloadMC-10237208-0001.pdf↗
• May 26, 2023•Document ID: 10237214

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-030-23a

  Date Added:

  June 4, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may experience a warning sound and instrument cluster message "Battery Saving Mode. Drive Vehicle to Charge Battery."

  Associated Products (1)

  2024 Mazda CX-90
  Associated Documents

  • DownloadMC-10237214-0001.pdf↗
• May 24, 2023•Document ID: 10237216

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-032-23

  Date Added:

  June 4, 2023

  Manufacturer:

  MAZDA

  Summary

  If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.

  Associated Products (112)

  2024 Mazda CX-902023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda3+ 92 more
  Associated Documents

  • DownloadMC-10237216-0001.pdf↗
• May 24, 2023•Document ID: 10237210

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-015-23c

  Date Added:

  June 4, 2023

  Manufacturer:

  MAZDA

  Summary

  Frequently Asked Questions (FAQ)

  Associated Products (19)

  2024 Mazda CX-902023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32020 Mazda CX-302020 Mazda Mazda32019 Mazda Mazda3
  Associated Documents

  • DownloadMC-10237210-0001.pdf↗
• May 24, 2023•Document ID: 10237209

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  SA-009-23d

  Date Added:

  June 4, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about any of the following:1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF, 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".

  Associated Products (19)

  2024 Mazda CX-902023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32020 Mazda CX-302020 Mazda Mazda32019 Mazda Mazda3
  Associated Documents

  • DownloadMC-10237209-0001.pdf↗
• May 17, 2023•Document ID: 10237215

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  SA-031-23

  Date Added:

  June 4, 2023

  Manufacturer:

  MAZDA

  Summary

  Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains or discoloration.

  Associated Products (63)

  2024 Mazda CX-902023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda3+ 43 more
  Associated Documents

  • DownloadMC-10237215-0001.pdf↗