Mazda CX-9 Service Bulletins (2021)
428 manufacturer communications on file.
- June 10, 2022•Document ID: 10215244Service Bulletin/Repair InstructionsELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; UNKNOWN OR OTHER; EQUIPMENT
- Mfr Comm. #:
- SA-039-22
- Date Added:
- July 6, 2022
- Manufacturer:
- MAZDA
SummarySome customers may complain about scratches on the instrument cluster lens.
Associated Products (52)2023 Mazda CX-502022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda6+ 32 moreAssociated Documents - June 9, 2022•Document ID: 10215015Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-004-22c
- Date Added:
- July 6, 2022
- Manufacturer:
- MAZDA
SummaryCustomers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
Associated Products (13)Associated Documents - June 7, 2022•Document ID: 10215238Service Bulletin/Repair InstructionsPOWER TRAIN; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
- Mfr Comm. #:
- SA-038-22
- Date Added:
- July 6, 2022
- Manufacturer:
- MAZDA
SummaryService part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.
Associated Products (53)2023 Mazda CX-502022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-5+ 33 moreAssociated Documents - June 1, 2022•Document ID: 10215358Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 09-020-22
- Date Added:
- July 6, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit a warning message displayed in the center display a few seconds after the brake system warning light in the instrument cluster has flashed for a moment at the time of departure or stop of the vehicle. This is caused by improper control logic of the gateway unit (GWU). To eliminate this concern, the logic of the GWU has been changed so that a failure determination is not made unless a signal of the brake fluid level sensor lowering has been continued for more than 5 seconds.
Associated Products (2)Associated Documents - May 24, 2022•Document ID: 10213185Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- 02-004-22
- Date Added:
- June 4, 2022
- Manufacturer:
- MAZDA
SummarySome customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
Associated Products (146)2023 Mazda CX-502022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda MX-52019 Mazda CX-3+ 126 moreAssociated Documents - May 20, 2022•Document ID: 10213148Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-034-22
- Date Added:
- June 4, 2022
- Manufacturer:
- MAZDA
SummaryWhen the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.
Associated Products (13)Associated Documents - May 19, 2022•Document ID: 10213147Service Bulletin/Repair InstructionsWHEELS
- Mfr Comm. #:
- SA-033-22
- Date Added:
- June 4, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by improper maintenance during dealer storage (e.g.: Vehicle was left stationary for a prolonged period of time in high ambient temperatures).
Associated Products (13)Associated Documents - May 12, 2022•Document ID: 10213125Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SA-004-22b
- Date Added:
- June 4, 2022
- Manufacturer:
- MAZDA
SummaryCustomers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
Associated Products (13)Associated Documents - May 9, 2022•Document ID: 10213207Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 16-002-22
- Date Added:
- June 4, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA03_11026 or later).
Associated Products (4)Associated Documents - May 6, 2022•Document ID: 10213145Service Bulletin/Repair InstructionsWHEELS
- Mfr Comm. #:
- SA-031-22
- Date Added:
- June 4, 2022
- Manufacturer:
- MAZDA
SummarySome customers may complain that the tire sidewalls are distorted or "damaged".
Associated Products (11)Associated Documents - May 6, 2022•Document ID: 10213140Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SA-019-22a
- Date Added:
- June 4, 2022
- Manufacturer:
- MAZDA
SummaryMazda Connected Services Frequently Asked Questions (FAQs)
Associated Products (13)Associated Documents - May 6, 2022•Document ID: 10213139Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES:DOORS:LOCK; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT; EXTERIOR LIGHTING:HEADLIGHTS
- Mfr Comm. #:
- SA-017-22a
- Date Added:
- June 4, 2022
- Manufacturer:
- MAZDA
SummarySome customers may complain about any of the following: *Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. **Remote function(s) inoperative. **Engine Start / Stop **Door Lock / Unlock **Lights ON / OFF *MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". Confirm the customer's phone and vehicle have good to strong reception during the concern as shown in the table below. **If the reception is weak, move the vehicle to a location where the reception is good to strong as shown in the table, then try to get the Authorization Code and/or operate the remote functions before proceeding to the Repair Procedure if there is still an issue. **If the reception is good to strong, proceed to the Repair Procedure.
Associated Products (13)Associated Documents - May 5, 2022•Document ID: 10213144Service Bulletin/Repair InstructionsTRAILER HITCHES
- Mfr Comm. #:
- SA-030-22
- Date Added:
- June 4, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may store DTC B1495:87 (LIN communication error) and cannot be cleared after accessory Trailer Hitch is installed. This may be caused by liftgate foot sensor deactivation procedure not completed during trailer hitch installation.
Associated Products (3)Associated Documents - May 2, 2022•Document ID: 10213142Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
- Mfr Comm. #:
- SA-028-22
- Date Added:
- June 4, 2022
- Manufacturer:
- MAZDA
SummaryQi Wireless Charger Symptom Troubleshooting
Associated Products (10)Associated Documents - April 27, 2022•Document ID: 10210887Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-026-22
- Date Added:
- May 5, 2022
- Manufacturer:
- MAZDA
SummaryApple CarPlay / Android Auto Frequently Asked Questions (FAQs)
Associated Products (47)2023 Mazda CX-502022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda6+ 27 moreAssociated Documents - April 8, 2022•Document ID: 10210933Service Bulletin/Repair InstructionsSEATS; EQUIPMENT
- Mfr Comm. #:
- 09-012-22
- Date Added:
- May 5, 2022
- Manufacturer:
- MAZDA
SummaryAt PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the following repair procedure.
Associated Products (21)2023 Mazda CX-502022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda6+ 1 moreAssociated Documents - April 6, 2022•Document ID: 10210879Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-019-22
- Date Added:
- May 5, 2022
- Manufacturer:
- MAZDA
SummaryMazda Connected Services Frequently Asked Questions (FAQ).
Associated Products (13)Associated Documents - April 6, 2022•Document ID: 10210867Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-018-22
- Date Added:
- May 5, 2022
- Manufacturer:
- MAZDA
SummaryThe WSM shows 3 possible crankshaft sprocket and timing chain combinations (Type A, B and C), but some vehicles have been produced with a combination of Type A timing chain with 2 yellow-colored links with a Type B crankshaft sprocket.
Associated Products (22)2022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda62018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda6+ 2 moreAssociated Documents - April 5, 2022•Document ID: 10210902Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- 02-003-22
- Date Added:
- May 5, 2022
- Manufacturer:
- MAZDA
SummarySome customers may complain that the steering wheel is off center more than 3ð even when driving straight on a flat road.
Associated Products (64)2023 Mazda CX-502022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda6+ 44 moreAssociated Documents - April 4, 2022•Document ID: 10210865Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-017-22
- Date Added:
- May 5, 2022
- Manufacturer:
- MAZDA
SummarySome customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. *Remote function(s) inoperative. *Engine Start / Stop **Door Lock / Unlock **Lights ON / OFF *MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". Confirm the customer's phone and vehicle have good to strong reception during the concern as shown in the table below. *If the reception is weak, move the vehicle to a location where the reception is good to strong as shown in the table, then try to get the Authorization Code and/or operate the remote functions before proceeding to the Repair Procedure if there is still an issue. *If the reception is good to strong, proceed to the Repair Procedure.
Associated Products (13)Associated Documents