Mazda CX-9 Service Bulletins (2022)

281 manufacturer communications on file.

• August 1, 2022•Document ID: 10218719

  Service Bulletin/Repair Instructions
  LATCHES/LOCKS/LINKAGES

  Mfr Comm. #:

  SA-050-22

  Date Added:

  September 6, 2022

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatically. If you confirm that the customer's concern is that the liftgate does not unlatch correctly, follow the repair information below

  Associated Products (35)

  2022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32018 Mazda CX-32018 Mazda CX-5+ 15 more
  Associated Documents

  • DownloadMC-10218719-0001.pdf↗
• July 28, 2022•Document ID: 10217206

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  16-002-22

  Date Added:

  August 4, 2022

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA03_11040 or later).

  Associated Products (4)

  2022 Mazda CX-52022 Mazda CX-92021 Mazda CX-52021 Mazda CX-9
  Associated Documents

  • DownloadMC-10217206-0001.pdf↗
• July 18, 2022•Document ID: 10217209

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

  Mfr Comm. #:

  09-024-22

  Date Added:

  August 4, 2022

  Manufacturer:

  MAZDA

  Summary

  In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.

  Associated Products (155)

  2022 Mazda CX-52022 Mazda CX-92022 Mazda MX-52021 Mazda CX-32021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-5+ 135 more
  Associated Documents

  • DownloadMC-10217209-0001.pdf↗
• July 12, 2022•Document ID: 10217185

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR; EQUIPMENT

  Mfr Comm. #:

  SA-045-22

  Date Added:

  August 4, 2022

  Manufacturer:

  MAZDA

  Summary

  The purpose of this Service Alert is to remind dealers to keep the protective films on the piano black door garnishes attached until just before delivering the vehicle to the customer. The protective films are attached on new vehicles when shipped from the factory in order to avoid being scratched during transportation and while in dealer stock.

  Associated Products (8)

  2022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-32021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda3
  Associated Documents

  • DownloadMC-10217185-0001.pdf↗
• June 22, 2022•Document ID: 10215274

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  01-006-22

  Date Added:

  July 6, 2022

  Manufacturer:

  MAZDA

  Summary

  This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.

  Associated Products (160)

  2023 Mazda CX-502022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda6+ 140 more
  Associated Documents

  • DownloadMC-10215274-0001.pdf↗
• June 10, 2022•Document ID: 10215244

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; UNKNOWN OR OTHER; EQUIPMENT

  Mfr Comm. #:

  SA-039-22

  Date Added:

  July 6, 2022

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about scratches on the instrument cluster lens.

  Associated Products (52)

  2023 Mazda CX-502022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda6+ 32 more
  Associated Documents

  • DownloadMC-10215244-0001.pdf↗
• June 9, 2022•Document ID: 10215015

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-004-22c

  Date Added:

  July 6, 2022

  Manufacturer:

  MAZDA

  Summary

  Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

  Associated Products (13)

  2023 Mazda CX-502022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32020 Mazda CX-302020 Mazda Mazda32019 Mazda Mazda3
  Associated Documents

  • DownloadMC-10215015-0001.pdf↗
• June 7, 2022•Document ID: 10215238

  Service Bulletin/Repair Instructions
  POWER TRAIN; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

  Mfr Comm. #:

  SA-038-22

  Date Added:

  July 6, 2022

  Manufacturer:

  MAZDA

  Summary

  Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.

  Associated Products (53)

  2023 Mazda CX-502022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-5+ 33 more
  Associated Documents

  • DownloadMC-10215238-0001.pdf↗
• May 24, 2022•Document ID: 10213185

  Service Bulletin/Repair Instructions
  SUSPENSION

  Mfr Comm. #:

  02-004-22

  Date Added:

  June 4, 2022

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.

  Associated Products (146)

  2023 Mazda CX-502022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda MX-52019 Mazda CX-3+ 126 more
  Associated Documents

  • DownloadMC-10213185-0001.pdf↗
• May 20, 2022•Document ID: 10213148

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-034-22

  Date Added:

  June 4, 2022

  Manufacturer:

  MAZDA

  Summary

  When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.

  Associated Products (13)

  2023 Mazda CX-502022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32020 Mazda CX-302020 Mazda Mazda32019 Mazda Mazda3
  Associated Documents

  • DownloadMC-10213148-0001.pdf↗
• May 19, 2022•Document ID: 10213147

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  SA-033-22

  Date Added:

  June 4, 2022

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by improper maintenance during dealer storage (e.g.: Vehicle was left stationary for a prolonged period of time in high ambient temperatures).

  Associated Products (13)

  2023 Mazda CX-502022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-5
  Associated Documents

  • DownloadMC-10213147-0001.pdf↗
• May 12, 2022•Document ID: 10213125

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  SA-004-22b

  Date Added:

  June 4, 2022

  Manufacturer:

  MAZDA

  Summary

  Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

  Associated Products (13)

  2023 Mazda CX-502022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32020 Mazda CX-302020 Mazda Mazda32019 Mazda Mazda3
  Associated Documents

  • DownloadMC-10213125-0001.pdf↗
• May 9, 2022•Document ID: 10213207

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  16-002-22

  Date Added:

  June 4, 2022

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA03_11026 or later).

  Associated Products (4)

  2022 Mazda CX-52022 Mazda CX-92021 Mazda CX-52021 Mazda CX-9
  Associated Documents

  • DownloadMC-10213207-0001.pdf↗
• May 6, 2022•Document ID: 10213145

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  SA-031-22

  Date Added:

  June 4, 2022

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain that the tire sidewalls are distorted or "damaged".

  Associated Products (11)

  2023 Mazda CX-502022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda MX-302022 Mazda MX-52021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda62021 Mazda MX-5
  Associated Documents

  • DownloadMC-10213145-0001.pdf↗
• May 6, 2022•Document ID: 10213140

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-019-22a

  Date Added:

  June 4, 2022

  Manufacturer:

  MAZDA

  Summary

  Mazda Connected Services Frequently Asked Questions (FAQs)

  Associated Products (13)

  2023 Mazda CX-502022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32020 Mazda CX-302020 Mazda Mazda32019 Mazda Mazda3
  Associated Documents

  • DownloadMC-10213140-0001.pdf↗
• May 6, 2022•Document ID: 10213139

  Service Bulletin/Repair Instructions
  LATCHES/LOCKS/LINKAGES:DOORS:LOCK; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT; EXTERIOR LIGHTING:HEADLIGHTS

  Mfr Comm. #:

  SA-017-22a

  Date Added:

  June 4, 2022

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about any of the following: *Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. **Remote function(s) inoperative. **Engine Start / Stop **Door Lock / Unlock **Lights ON / OFF *MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". Confirm the customer's phone and vehicle have good to strong reception during the concern as shown in the table below. **If the reception is weak, move the vehicle to a location where the reception is good to strong as shown in the table, then try to get the Authorization Code and/or operate the remote functions before proceeding to the Repair Procedure if there is still an issue. **If the reception is good to strong, proceed to the Repair Procedure.

  Associated Products (13)

  2023 Mazda CX-502022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32020 Mazda CX-302020 Mazda Mazda32019 Mazda Mazda3
  Associated Documents

  • DownloadMC-10213139-0001.pdf↗
• May 5, 2022•Document ID: 10213144

  Service Bulletin/Repair Instructions
  TRAILER HITCHES

  Mfr Comm. #:

  SA-030-22

  Date Added:

  June 4, 2022

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may store DTC B1495:87 (LIN communication error) and cannot be cleared after accessory Trailer Hitch is installed. This may be caused by liftgate foot sensor deactivation procedure not completed during trailer hitch installation.

  Associated Products (3)

  2022 Mazda CX-92021 Mazda CX-92020 Mazda CX-9
  Associated Documents

  • DownloadMC-10213144-0001.pdf↗
• May 2, 2022•Document ID: 10213142

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE

  Mfr Comm. #:

  SA-028-22

  Date Added:

  June 4, 2022

  Manufacturer:

  MAZDA

  Summary

  Qi Wireless Charger Symptom Troubleshooting

  Associated Products (10)

  2023 Mazda CX-502022 Mazda CX-302022 Mazda CX-92022 Mazda Mazda32021 Mazda CX-302021 Mazda CX-92021 Mazda Mazda32020 Mazda CX-302020 Mazda Mazda32019 Mazda Mazda3
  Associated Documents

  • DownloadMC-10213142-0001.pdf↗
• April 27, 2022•Document ID: 10210887

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-026-22

  Date Added:

  May 5, 2022

  Manufacturer:

  MAZDA

  Summary

  Apple CarPlay / Android Auto Frequently Asked Questions (FAQs)

  Associated Products (47)

  2023 Mazda CX-502022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda6+ 27 more
  Associated Documents

  • DownloadMC-10210887-0001.pdf↗
• April 8, 2022•Document ID: 10210933

  Service Bulletin/Repair Instructions
  SEATS; EQUIPMENT

  Mfr Comm. #:

  09-012-22

  Date Added:

  May 5, 2022

  Manufacturer:

  MAZDA

  Summary

  At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the following repair procedure.

  Associated Products (21)

  2023 Mazda CX-502022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda6+ 1 more
  Associated Documents

  • DownloadMC-10210933-0001.pdf↗