Mazda CX-9 Service Bulletins (2022)
281 manufacturer communications on file.
- January 23, 2023•Document ID: 10230906Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 16-002-23
- Date Added:
- February 2, 2023
- Manufacturer:
- MAZDA
SummarySome vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA03_11048 or later).
Associated Products (6)Associated Documents - January 23, 2023•Document ID: 10230902Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- 09-006-23
- Date Added:
- February 2, 2023
- Manufacturer:
- MAZDA
SummaryWhen encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
Associated Products (38)2023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-3+ 18 moreAssociated Documents - January 23, 2023•Document ID: 10230880Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-006/23
- Date Added:
- February 2, 2023
- Manufacturer:
- MAZDA
SummarySome customers may complain about the infotainment system and/or the MyMazda App showing incorrect clock and/or tire pressures and/or tire pressure missing. This may be caused by: - Incorrect calendar entry (month/day/year) after a battery disconnect - Infotainment system software update. - BCM TPMS unlearn during vehicle storage or transport. - Wheel/Tire change
Associated Products (18)Associated Documents - January 23, 2023•Document ID: 10230865Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- RF-23-01
- Date Added:
- February 2, 2023
- Manufacturer:
- MAZDA
SummaryWhen servicing SKYACTIV engine vehicles requiring to replace the Oil Galley Plug and Crush Washer, order the required part numbers below. These parts are not listed in GEPC and were previously listed as "non-serviceable" in the cylinder block diagram.
Associated Products (64)2023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-3+ 44 moreAssociated Documents - January 19, 2023•Document ID: 10230878Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-005/22
- Date Added:
- February 2, 2023
- Manufacturer:
- MAZDA
SummaryCustomers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
Associated Products (18)Associated Documents - January 11, 2023•Document ID: 10230875Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- SA-003/23
- Date Added:
- February 2, 2023
- Manufacturer:
- MAZDA
SummarySome vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
Associated Products (55)2023 Mazda CX-302023 Mazda CX-52023 Mazda CX-92023 Mazda Mazda32022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-9+ 35 moreAssociated Documents - January 3, 2023•Document ID: 10230894Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 09-001-23
- Date Added:
- February 2, 2023
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit DTC U3000:04 (Telematics communication unit internal malfunction) stored after the connected service contract has been discontinued (only vehicles in which the customer opted out of CV services are affected - CSP04). This is caused by improper control software of telematics communication unit. To eliminate this concern, the control software of telematics communication unit has been modified.
Associated Products (14)Associated Documents - December 20, 2022•Document ID: 10228657Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC
- Mfr Comm. #:
- SA-078-22
- Date Added:
- January 5, 2023
- Manufacturer:
- MAZDA
SummarySome vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
Associated Products (54)2023 Mazda CX-302023 Mazda CX-52023 Mazda CX-92023 Mazda Mazda32022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda3+ 34 moreAssociated Documents - December 14, 2022•Document ID: 10228650Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-004-22g
- Date Added:
- January 5, 2023
- Manufacturer:
- MAZDA
SummaryCustomers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
Associated Products (17)Associated Documents - December 13, 2022•Document ID: 10228653Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-019-22c
- Date Added:
- January 5, 2023
- Manufacturer:
- MAZDA
SummaryMAZDA CONNECTED SERVICES Frequently Asked Questions (FAQ)
Associated Products (18)Associated Documents - December 13, 2022•Document ID: 10228652Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-017-22d
- Date Added:
- January 5, 2023
- Manufacturer:
- MAZDA
SummarySome customers may complain about any of the following: * Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. * Remote function(s) inoperative. - Engine Start / Stop - Door Lock / Unlock - Lights ON / OFF * MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". Confirm the customer's phone and vehicle have good to strong reception during the concern as shown in the table below. * If the reception is weak, move the vehicle to a location where the reception is good to strong as shown in the table, then try to get the Authorization Code and/or operate the remote functions before proceeding to the Repair Procedure if there is still an issue. * If the reception is good to strong, proceed to the Repair Procedure
Associated Products (18)Associated Documents - December 7, 2022•Document ID: 10228651Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SA-016-22a
- Date Added:
- January 5, 2023
- Manufacturer:
- MAZDA
SummaryThere are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method
Associated Products (64)2023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda32021 Mazda Mazda6+ 44 moreAssociated Documents - December 6, 2022•Document ID: 10228655Service Bulletin/Repair InstructionsVISIBILITY:GLASS, SIDE/REAR; EQUIPMENT
- Mfr Comm. #:
- SA-045-22a
- Date Added:
- January 5, 2023
- Manufacturer:
- MAZDA
SummaryThe purpose of this Service Alert is to remind dealers to keep the protective films on the piano black door garnishes attached until just before delivering the vehicle to the customer. The protective films are attached on new vehicles when shipped from the factory in order to avoid being scratched during transportation and while in dealer stock.
Associated Products (13)Associated Documents - December 2, 2022•Document ID: 10228660Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC
- Mfr Comm. #:
- 04-005-22
- Date Added:
- January 5, 2023
- Manufacturer:
- MAZDA
SummaryFront Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the brake pads and the shim, the front brake pads move upward/downward along with the brake rotors during brake application. When the vehicle moves or the brakes are applied the next time, the front brake pads move to the other side, which causes a click noise. Front Brake Noise Symptom 2: Some vehicles may exhibit the brakes having an unusual noise or vibration when applying the brake. This is caused by rust on the brake disc plateâÂÂs surface. Rear Brake Noise Symptom 1: Some vehicles may exhibit grooves in rear brake disc plate(s). This concern is mostly found on new or low mileage vehicles, when the brakes are new. The grooves may be caused through abrasion from the accumulation of metal particles from the rear brake disc plates. The metal particles get caught between the brake pads and disc plates causing groove damage. To eliminate this concern, the disc plate surface honing process has been changed to reduce metal particle formation. Rear Brake Noise Symptom 2: Some vehicles equipped with an electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. This is caused by rust on the brake disc plateâÂÂs surface. NOTE: The red rust accumulated on the discs is exposed to high temperatures during braking, and consequently the rust turns black. As the black rust is too hard to be removed by the brake pads, the rust progress is accelerated, resulting in the grinding noise.
Associated Products (8)Associated Documents - December 1, 2022•Document ID: 10228648Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- MT-004-22
- Date Added:
- January 5, 2023
- Manufacturer:
- MAZDA
SummarySome vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.
Associated Products (58)2023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-30+ 38 moreAssociated Documents - November 22, 2022•Document ID: 10226834Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 09-018-22b
- Date Added:
- December 2, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.324 or later). The system performance has been improved as follows: Ver. 74.00.324 fixes these software errors (bugs): * If the shift lever is operated quickly while displaying the CarPlayTM screen, the rear view screen may not return to the CarPlayTM screen. * When the gear position is shifted into P from R, the screen may not return to the previous condition before shifting into the R position.
Associated Products (47)2023 Mazda CX-52023 Mazda CX-92023 Mazda MX-52022 Mazda CX-52022 Mazda CX-92022 Mazda MX-52021 Mazda CX-32021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda22020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-5+ 27 moreAssociated Documents - November 18, 2022•Document ID: 10226814Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- 02-004-22a
- Date Added:
- December 2, 2022
- Manufacturer:
- MAZDA
SummarySome customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
Associated Products (160)2023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-3+ 140 moreAssociated Documents - November 14, 2022•Document ID: 10226924Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-075-22
- Date Added:
- December 2, 2022
- Manufacturer:
- MAZDA
SummaryIf you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices. Examples: 1. Devices connected to the DLC-2 (battery discharge/DTC stored) 2. Cell phone charger/accessory in 12V socket (engine no start or unable to turn off) 3. GPS tracking device (engine no start/battery discharge) 4. Dash cam (DTC stored) 5. Non-certified USB cable (Apple CarplayâÃÂâ/ Android AutoâÃÂâ will not connect) 6. Over-sized wheels/tires (incorrect GPS location)
Associated Products (119)2023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-3+ 99 moreAssociated Documents - November 14, 2022•Document ID: 10226923Service Bulletin/Repair InstructionsVISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-074-22
- Date Added:
- December 2, 2022
- Manufacturer:
- MAZDA
SummarySome customers may complain the HVAC system not maintaining the correct temperature or the ambient (outside) temperature reading incorrectly. This is caused by a failure in the ambient temperature sensor. To correct this issue, the ambient temperature sensor has been modified.
Associated Products (42)2022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-3+ 22 moreAssociated Documents - November 4, 2022•Document ID: 10226898Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 16-004-22a
- Date Added:
- December 2, 2022
- Manufacturer:
- MAZDA
SummarySome customers may complain that Mazda Connect does not start (blank screen) or that it takes a long time to restart/ reboot after starting the vehicle. This is caused by the initialization process with the CMU failing at startup due to a defective circuit board element. To eliminate this concern, the internal hardware (DRAM) of the CMU has been improved.
Associated Products (12)Associated Documents