Mazda CX-5 Complaints (2014)

377 consumer complaints on file.

#10622636August 15, 2014
VISIBILITY/WIPER, STRUCTURE:BODY
I LEASED A 2014 CX-5 GRAND TOURING IN APRIL 2014. ON 7/21/14 & AT 1800 MILES I NOTICED A LARGE CRACK IN THE WINDSHIELD THAT STARTED FROM THE TOP EDGE AND EXTENDED DOWN BELOW THE REAR VIEW MIRROR. WHEN I INSPECTED THE WINDSHIELD FROM THE OUTSIDE I COULD SEE NO ROCK CHIP. ON 7/25/14 I TOOK THE CAR TO H*** BODY & PAINT AND INQUIRED ABOUT REPLACING THE WINDSHIELD. THE TECHNICIAN THERE SAID IT LOOKED LIKE A PRETTY OBVIOUS CASE OF A STRESS CRACK & TOLD ME TO TAKE IT TO THE DEALER TO SEE IF THEY WOULD FIX IT. THAT SAME DAY I TOOK THE CAR TO THE DEALERSHIP & REPORTED TO THE SERVICE DEPT THAT I HAD A CRACK IN MY WINDSHIELD THAT WASN'T FROM A ROCK CHIP. BUT THE TECH SAID HE COULD SEE THE ROCK CHIP RIGHT AWAY & PERFORMED A "PEN TEST" TO SHOW ME THE ROCK CHIP. HE POINTED THE PEN DIRECTLY TO WHAT HE SAID WAS THE CHIP & I LOOKED AT IT CLOSELY. I SAID, "THAT STILL DOESN'T LOOK LIKE A ROCK CHIP TO ME; IT LOOKS LIKE THE CRACK STARTED FROM THE TOP EDGE UNDERNEATH THE SEAL." THE TECH SAID IT DOESN'T TAKE MUCH AT ALL FOR A CRACK LIKE THAT TO START. I COMMENTED THAT MAZDA MUST USE VERY POOR QUALITY WINDSHIELDS THAT CRACK SO EASILY FROM A ROCK CHIP SO TINY THAT I CAN'T EVEN SEE IT, & WITH ONLY 1800 MILES ON IT. THE TECH SAID I WAS WELCOME TO GET A SECOND OPINION ABOUT THE ROCK CHIP BUT THAT THE MAZDA WARRANTY DOESN'T COVER GLASS ANYWAYS. ON 7/28/14 I TOOK THE CAR TO T***GLASS AND INQUIRED ABOUT REPLACING THE WINDSHIELD. THEY QUOTED ME A PRICE NEAR $400. I SAID, "WHOA, THAT'S A LOT OF MONEY JUST BECAUSE OF A TEENY-TINY ROCK CHIP!" THE TECH SAID, "THAT'S NOT A ROCK CHIP, THAT'S A STRESS CRACK." I TOLD HIM, "THE DEALER TOLD ME ON FRIDAY THAT IT'S FROM A ROCK CHIP." THE TECH LOOKED AT THE WINDSHIELD AGAIN AND PERFORMED THE "PEN TEST." HE CAME BACK & SAID, "THERE IS NO ROCK CHIP ON THAT WINDSHIELD." I CONTACTED THE DEALERSHIP MANAGEMENT & THEY AGREED TO DO A "GOOD WILL" REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622252August 14, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT NOTICED A STRONG FUEL ODOR IN THE CABIN OF THE VEHICLE AND STATED THAT THE FUEL TANK EMPTIED PREMATURELY. AFTER INSPECTING THE VEHICLE, THE CONTACT DISCOVERED A FUEL LEAK. THE DEALER STATED THAT THE FUEL SENSOR WAS DEFECTIVE, BUT THE ORIGIN OF THE FUEL LEAK COULD NOT BE LOCATED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620797August 8, 2014
VISIBILITY/WIPER
WITHIN A MONTH OF PURCHASING THIS NEW VEHICLE, A FOOT-LONG VERTICAL CRACK IN THE WINDSHIELD DEVELOPED FROM THE SENSOR BOX DOWNWARDS. (AND SPREAD EXTRAORDINARILY QUICKLY FROM THERE.) I WAS DENIED REPLACEMENT BY THE DEALER BECAUSE THEY CLAIMED THERE WAS A CHIP IN THE WINDSHIELD CAUSED BY A SMALL ROCK, THOUGH I DON'T RECALL HITTING ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620875August 8, 2014
VISIBILITY/WIPER, VISIBILITY:WINDSHIELD
ROCK CHIP IN WINDSHIELD, THEN SPLIT INTO FOOT LONG CRACK FROM DRIVER'S SIDE A PILLAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621025August 8, 2014
VISIBILITY/WIPER, VISIBILITY:WINDSHIELD
MY BRAND NEW MAZDA CX5 HAS A DEFECTIVE WINDSHIELD. I CAME OUT ONE DAY, TO FIND AN "S" SHAPED CRACK, WHICH STARTS JUST BELOW THE RAIN SENSOR. PLEASE MAKE MAZDA RECALL AND FIX THESE. THERE ARE NUMEROUS, AS IN 1000'S OF INCIDENTS OF THIS OCCURRING. EITHER THE RAIN SENSOR IS CAUSING PRESSURE WHICH MAKES IT CRACK, OR THE WINDSHIELD IS UNSAFE AND TOO THIN. I HAVE READ STORIES OF PEOPLE PUTTING IN THEIR 2ND ONE ALREADY, ON A BRAND NEW CAR. WHAT IS GOING ON!? MAZDA? I HAVE BEEN LOYAL FOR 20 YEARS. JUST PAID OVER $30K FOR MY NEW ONE, AND THIS.... WHEN I CALLED THE DEALER, I WAS TOLD IT WAS NOT A WARRANTY ISSUE. YES IT IS, WITH 1000'S OF COMPLAINTS, THERE SHOULD BE A RECALL! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619242August 6, 2014
VISIBILITY/WIPER
FOUND CRACK IN WINDSHIELD UNKNOWN IF IT WAS HIT BY AN OBJECT. HAD TO REPLACE WIND SHIELD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617586July 30, 2014
VISIBILITY:WINDSHIELD
I AM READING COMPLAINTS ABOUT WINDSHIELDS ON A 2014 MAZDA CX5 AND HAVE A SIMILAR COMPLAINT. WHEN I GOT INTO MY CAR IN THE MORNING TO HEAD TO WORK I NOTICED A LARGE CRACK (ABOUT 2 FEET) IN THE WINDSHIELD. IT HAPPENED OVERNIGHT. I INSPECTED THE WINDSHIELD AND NOTICE A SMALL, SMALL CHIP THE SIZE OF A PIN PRICK ON THE LEFT DRIVER SIDE. SOMEHOW THE SMALL CHIP CAUSED A LARGE CRACK IN THE WINDSHIELD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617661July 30, 2014
VISIBILITY/WIPER, VISIBILITY:WINDSHIELD
I HAVE OWNED MY 2014 CX-5 FOR LESS THAN FIVE MONTHS AND HAVE HAD TO REPLACE MY WINDSHIELD TWO TIMES ALREADY DUE TO "CHIPS" IN THE WINDSHIELD. I HAVE ALSO HAD TO HAVE A CHIP REPLACED AS WELL. THE FIST OCCURRENCE IS WHEN A LARGE CRACK APPEARED IN MY WINDSHIELD AFTER BEING PARKED IN MY PARENTS DRIVEWAY. THE CRACK STARTED FROM THE LEFT SIDE OF THE WINDSHIELD AND ACROSS MEASURING APPROXIMATELY 12 INCHES IN LENGTH. I IMMEDIATELY CALLED THE DEALERSHIP WHERE I PURCHASED THE CAR AND SCHEDULED AN APPOINTMENT. THE SERVICE MANAGER PERFORMED THE "PEN TEST" AND INFORMED ME THAT THE DAMAGE WAS DUE TO A CHIP FROM DEBRIS. I STATED THE CAR WAS PARKED IN A DRIVEWAY AND THERE TO THE NAKED EYE THERE WAS NO CHIP MARK WHATSOEVER. NEEDLESS TO SAY THEY DID NOT COVER IT AND I PROCEEDED WITH A CLAIM TO MY INSURANCE. THEN JUST LAST WEEK I HAD ANOTHER CHIP OCCUR IN THE WINDSHIELD WHICH WAS REPAIRED BY SAFELITE AUTO GLASS. NOW JUST THIS PAST SUNDAY I AM DRIVING ON THE FREEWAY AND HEAR A LOUD POP SOUND. NEXT THING I NOTICE IS A COMMA LIKE CRACK IN MY WINDSHIELD. IN LESS THAN ONE HOUR, THE CRACK HAD SPREAD UP AND ACROSS THE WINDSHIELD BEYOND YOUR TYPICAL CHIP REPAIR. SO AGAIN TODAY I JUST HAD MY SECOND WINDSHIELD INSTALLED IN LESS THAN FIVE MONTHS! MY CONCERN IS NOT ONLY THE QUALITY OF THE CX-5 WINDSHIELDS BUT THE SAFETY OF THE CAR FOR NOT ONLY MYSELF BUT MY FAMILY AT THIS POINT. WITH ALL THE OTHER COMPLAINTS LISTED ON THIS WEBSITE AND OTHER SITES, WHY ISN'T ANYTHING BEING DONE TO INVESTIGATE THIS SERIOUS ISSUE WITH MAZDA AND THEIR WINDSHIELDS? HOW MANY MORE COMPLAINTS WILL IT TAKE BEFORE AN INVESTIGATION IS STARTED? AS A FIRST TIME MAZDA OWNER I AM CONCERNED IF I WILL MAKE IT THROUGH THE FIRST YEAR WITHOUT ANOTHER WINDSHIELD REPLACEMENT. I AM ALSO EQUALLY CONCERNED HOW LONG MY INSURANCE COMPANY WILL CONTINUE TO PAY FOR THEM AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616706July 28, 2014
VISIBILITY:WINDSHIELD
MY CAR WAS PARKED AT THE HOUSE FOR COUPLE OF WEEKS WHILE I WAS AWAY. WHEN I GOT BACK HOME THE WINDSHIELD HAD ABOUT FOOT LONG HORIZONTAL CRACK. IT WAS GOING ACROSS THE WINDSHIELD FROM THE DRIVER SIDE TO ABOUT THE MIDDLE OF THE WINDSHIELD, AND KEPT SPREADING. SINCE THE CRACK IS ON MY EYE LEVEL IT IS OBSTRUCTING THE VIEW. NOT SURE IF THE REASON WAS POORLY DESIGNED WINDSHIELD OR STRUCTURE OF THE VEHICLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616521July 26, 2014
VISIBILITY/WIPER
UPON ENTERING THE VEHICLE AND STARTING CAR IN THE MORNING, WE HEARD A "POP" AND SAW A CRACK SHOOT DOWN FROM THE TOP CENTER OF SEAL DOWN TO MIDDLE OF SMART BRAKING SYSTEM UNIT BEHIND REAR-VIEW MIRROR. THERE, IT STARTS AN S-LIKE SERPENTINE PATH THAT ENDS UP IN THE DRIVERS FIELD OF VIEW. THERE IS NO VISIBLE CHIP ALONG THE PATH OF THE CRACK.THE VEHICLE WAS NOT IN MOTION AND WE WITNESSED THE CRACK OCCUR. THE MAZDA SERVICE MGR SAYS IT'S DUE TO ROAD DEBRIS HIT, BUT THERE IS NO VISIBLE CHIP. HIS "PEN" TEST SIMPLY HIT A MINUTE FRAGMENT THAT WAS POPPED OUT DUE TO THE GLASS CRACKING ITSELF, NOT FROM A DEBRIS HIT. I HAD A SAFELITE TECHNICIAN INSPECT IT AND THEY CONCLUDE IT WAS NOT CAUSED BY A DEBRIS HIT. IMO, THIS IS CLEARLY A MANUFACTURER'S DEFECT THAT MAZDA SHOULD BE ADDRESSING CONSIDERING THERE ARE MANY OTHER COMPLAINTS WITH THE EXACT SAME PROBLEM BOTH HERE AND IN OTHER INTERNET FORUMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615388July 22, 2014
STRUCTURE:BODY
LEFT SIDE TRIM PIECE ON THE REAR BY THE TIRES SUDDENLY CAME OFF WHILE DRIVING OVER BENICIA BRIDGE ON A BIT OF WIND GUST. AFTER THAT INCIDENT HAPPENED EXITED AND INSPECTED IT IF I HIT ANY DEBRIS AND THERE WAS NO DAMAGE JUST CAME OFF SUDDENLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610840July 15, 2014
VISIBILITY/WIPER
DRIVING ON A GRAVEL ROAD AT LOW SPEED WHEN A PIECE OF DEBRIS KICKED UP FROM AN ONCOMING VEHICLE (ALSO ABOUT 25 MPH) CRACKED THE WINDSHIELD. A STARBURST APPEARED, APPROXIMATELY THE DIAMETER FOR A US PENNY. APPROXIMATELY TWO HOURS LATER, THE CRACK SUDDENLY BURST TO BEING 14-15" LONG AND DRAMATICALLY AFFECTING DRIVER VISIBILITY. I HAVE NEVER HAD A WINDSHIELD SUDDENLY POP LIKE THAT FROM A ROCK CHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609752July 11, 2014
VISIBILITY/WIPER
LESS THAN A COUPLE OF MONTHS AGO I WAS DRIVING AND A ROCK OR SOMETHING HIT THE CORNER OF THE WINDSHIELD (SOUNDED LITTLE I MIGHT ADD ) A LINE THAT LOOKED LIKE MILK STARTED MOVING ACROSS MY LINE OF VIEW. IT CRACKED ABOUT A 1/2 OF A FOOT LATER IN THE DAY IT EXTENDED TO ABOUT A FOOT AND A HALF. . AGAIN JUST A FEW DAYS AGO (CAR IS 1YEAR 1 MO OLD) THE SAME THING HAPPENED! IT SOUNDED LIKE A SMALL PEBBLE THAT HIT THE WINDSHIELD AND YET IT MANAGED TO CRACK 1/2 FOOT ONLY THIS TIME ON THE OPPOSITE SIDE. I'VE BEEN DRIVING FOR OVER 30 YEARS AND I'VE NEVER HAD THIS HAPPEN ESPECIALLY TWO TIMES WITHIN ONE YEAR YOU WOULD THINK TO CRACK A WINDSHIELD LIKE THAT, IT WOULD TAKE A HARD-HIT. NOT ONLY THAT ..BUT THE FIRST THREE OF FOUR MONTHS I HAD THE CAR TWO CHIPS WERE NOTICED AT THE CAR WASH NEAR THE TOP. I HAD TO CHECK FOR MYSELF I DIDN'T BELIEVE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608302July 5, 2014
POWER TRAIN, FUEL SYSTEM, GASOLINE
ON JULY 4, 2014, APPROXIMATELY 10:15 P.M., I WAS DRIVING ABOUT 35 MPH WHEN THE ENGINE RPMS WERE FAR ABOVE THE SPEED I WAS TRAVELING. I LET OFF THE ACCELERATOR, COASTING DOWN A HILL. AT THE BOTTOM OF THE HILL WAS AN INTERSECTION. AFTER A BRIEF STOP FOR TRAFFIC, I PRESSED THE ACCELERATOR. THE ENGINE RESPONDED AND THE POWER TRAIN OR TRANSMISSION DID NOT. I MOVED THE SHIFT LEVER TO NEUTRAL AND BACK TO DRIVE; THE RESULT WAS THE SAME. I THEN TRIED MOVING THE SHIFT LEVER TO M FOR MANUAL. THE M SHOWED BUT NO GEAR WAS INDICATED. I MOVED THE SHIFT TO NEUTRAL AND HAD THE CAR PUSHED TO A PARKING LOT. I MOVED THE SHIFT TO REVERSE AND THE REVERSE WORKED. I MOVED THE SHIFT BACK TO BOTH DRIVE (D) AND M AND AGAIN THE CAR ENGINE ACCELERATED BUT THE TRANSMISSION DID NOT ENGAGE. I SHUT THE CAR OFF A COUPLE OF MINUTES. WHEN I STARTED THE CAR BACK UP, R WORKED, THEN D WORKED. I BEGAN TO DRIVE AGAIN AND THE TRANSMISSION RESPONDED SLUGGISHLY AT FIRST BUT THEN STARTED TO OPERATE NORMALLY THROUGH CITY AND HIGHWAY SPEEDS. I TOOK THE VEHICLE TO THE DEALER FOR SERVICE ON JULY 5 AND EXPLAINED THE SITUATION. I ALSO EXPLAINED HISTORY, INCLUDING FROM MAY 2014 WHEN I TOOK THE VEHICLE IN FOR SERVICE AT JUST OVER 5000 MILES. I EXPLAINED AT THAT TIME THAT THERE WAS ONE INCIDENT WHEN I WAS TRAVELING 65 MPH IN A 75 MPH ZONE, WITH THE ACCELERATOR TO THE FLOOR AND THE CAR WOULD NOT GO FASTER. ANOTHER CX5 PASSED ME ON THE HIGHWAY EVEN THOUGH I WAS TRAVELING ALONE AND THE OTHER VEHICLE HAD MORE PASSENGERS. ON SEVERAL OCCASIONS, I HAVE NOTICED THAT THE CAR ENGINE WILL RACE BEYOND THE SPEED I AM GOING WHEN IN D FOR DRIVE. ADDITIONALLY, THE CAR REGULARLY HESITATES TO PICK UP SPEED WHEN THE ACCELERATOR IS PRESSED. THE DEALER SERVICE DEPARTMENT CHECKED IN MAY 2014 AND SAID THEY FOUND NOTHING AND THE THINGS I WAS EXPERIENCING WERE NORMAL FOR "SKYACTIVE" TECHNOLOGY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606977June 30, 2014
VISIBILITY/WIPER
MAZDA CX-5 HAS A CRACKED WINDSHIELD, WHILE DRIVING THE PRIOR DAY, NOTHING HIT THE WINDSHIELD. THE NEXT MORNING THERE WAS ABOUT A 12" CRACK ON THE PASSENGER SIDE WINDSHIELD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605528June 24, 2014
VISIBILITY/WIPER
WITHIN THE FIRST 5 DAYS AFTER PURCHASING THIS VEHICLE A SMALL CRACK APPEARED IN THE LOWER LEFT (DRIVER) SIDE OF THE WINDSHIELD WHICH, BEFORE WE GOT HOME, HAD STRETCHED ACROSS THREE QUARTERS OF THE ENTIRE WIDTH OF THE GLASS. IN ORDER TO REGISTER THE VEHICLE WITH THE US DEPARTMENT OF DEFENSE TO ACCESS MILITARY INSTALLATIONS, WE HAD TO HAVE THE WINDSHIELD REPLACED TO COMPETITION WITH SAFETY STANDARDS. WITHIN FIVE DAYS OF REPLACING THE WINDSHIELD, ANOTHER CRACK FORMED IN THE SAME PLACE AND EXTENDED INTO THE FIELD OF VIEW OF THE DRIVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605501June 24, 2014
VISIBILITY/WIPER
ONE YEAR AND ONE MONTH AFTER PURCHASE OF MY CX-5, THE WINDSHIELD BEGAN TO CRACK DOWN THE DIRECT CENTER OF THE WINDSHIELD, IN LINE WITH THE RAIN SENSOR AND REAR VIEW MIRROR, TO THE CENTER OF THE WINDSHIELD. OVER THE NEXT WEEK, AS I DISCUSSED TERMS WITH INSURANCE AND MAZDA DEALERSHIP TO UNDERSTAND IF WINDSHIELD REPLACEMENT WAS UNDER WARRANTY, THE CRACK GREW IN A J RETREATING BACK TO THE TOP OF THE WINDSHIELD. IN LENGTH, THE CRACK EXTENDS BETWEEN 10 AND 20 INCHES AT THIS POINT IN TIME AND TECHNICIANS AT SAFELIGHT REPAIR HAVE ENCOURAGED ME TO CONTACT MAZDA REGARDING THIS STRESS FRACTURE THAT DID NOT OCCUR WHILE THE VEHICLE WAS MOVING. THE VALUE OF REPLACEMENT HAS BEEN ESTIMATED TO BE $800 BY TWO SALES REPRESENTATIVES, INDICATING A HEAVY PRICE TO PAY FOR A PART REPLACEMENT ON A LESS THAN 1 YEAR OLD VEHICLE. PLEASE HELP REDUCE THE COST OF THIS REPLACEMENT AND THE FUTURE REPLACEMENTS SHOULD THE STRESS FRACTURE HAPPEN AGAIN AS OTHER RESPONSES ON THE FORUM TESTIFY. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605032June 22, 2014
VISIBILITY/WIPER, VISIBILITY:WINDSHIELD
NOT EXACTLY SURE HOW THE WINDSHIELD CRACKED, BUT I WAS CLEANING UP THE CAR AND WENT INSIDE FOR A FEW MINUTES. WHEN I RETURNED I NOTICED TWO CRACKS COMING FROM THE TOP PART OF THE WINDSHIELD. THE CRACKS ARE ABOUT 12 INCHED LONG. IT WAS NOT A PARTICULARLY HOT DAY AND I HAD THE DOORS TO THE CAR OPEN MOST OF THE TIME. WE HAVE THE TOURING PACKAGE ON OUR CX-5 SO ITS A SPECIAL WINDSHIELD THAT NEEDS TO BE ORDERED, NOT A QUICK FIX. WE HAVE ABOUT 12,000 MILES ON THECAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598398June 15, 2014
UNKNOWN OR OTHER, VISIBILITY:WINDSHIELD
WHEN I GOT IN MY CAR I NOTICED A MARK IN THE CENTER OF ON MY WINDSHIELD JUST UNDER THE REAR VIEW MIRROR. I REALIZED IT WAS A CRACK AND WHEN I GOT OUT TO INSPECT IT DISCOVERED THAT IS WAS ABOUT 6 INCHES. IT WAS HIDDEN FROM THE INSIDE BY ALL THE REAR VIEW MIRROR ATTACHMENTS. I COULDN'T LOCATE WHERE SOMETHING HAD HIT THE WINDSHIELD. THE SAFELITE TECH WHO CAME OUT TO SEE IF IT NEEDED TO BE REPAIRED OR REPLACED SAID SHE HAD NEVER SEEN SUCH A CLEAN CRACK AND SAID IT WAS TOO LARGE TO REPAIR. I WAS UNABLE TO GET IT REPLACED BEFORE GOING OUT OF TOWN FOR SEVERAL WEEKS. WHEN I GOT BACK THE CRACK HAD GROWN ANOTHER 12 INCHES JUST WHILE SITTING OUTSIDE. IT WAS IN THE SUN FOR PART OF EACH DAY. THE TECHNICIAN WHO REPLACED MY WINDSHIELD RAN A BALL POINT PEN DOWN THE CRACK AND IT DID HIT A SPOT THAT APPARENTLY WAS FROM SOMETHING HITTING THE WINDSHIELD, BUT YOU COULDN'T SEE IT JUST BY LOOKING. THE NUMBER OF INSTANCES OF THIS HAPPENING MAKES IT APPEAR THAT MAZDA IS MANUFACTURING INFERIOR WINDSHIELDS. I HAVE NEVER SEEN OR HEARD OF A WINDSHIELD THAT WOULD CRACK THAT RAPIDLY OR CLEANLY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597594June 11, 2014
VISIBILITY:WINDSHIELD, STRUCTURE
MY CAR WAS PARKED IN A DRIVEWAY FOR A COUPLE MINUTES AFTER BE DRIVEN FOR 30 MINUTES WITH THE A/C ON. THE WINDSHIELD WAS NOT IN DIRECT SUNLIGHT. WHEN I SPRAYED THE TOP OF THE CAR WITH A SMALL AMOUNT OF WATER THE WINDSHIELD CRACKED FROM THE MIDDLE OF THE TOP AND MADE THREE CRACKS DOWN ABOUT 12-16 INCHES LONG EACH. I HAVE DONE THIS WITH MANY CARS THAT HAVE SAT IN DIRECT SUNLIGHT LONGER THAN THIS ONE WAS SITTING THERE AND NEVER HAD THIS ISSUE BEFORE. THEN WHEN I WENT TO GET MY REPLACEMENT, AFTER WAITING 2 WEEKS, THE DEALERSHIP INFORMED THE PLACE I WAS GETTING IT DONE THAT IT HAD ARRIVED BROKEN TO THEIR FACILITY AND IT WOULD BE ANOTHER WEEK BEFORE I COULD GET ANOTHER ONE. EVEN THE WORKER AT THE GLASS PLACE SAID THAT THESE WINDSHIELDS ARE EXTREMELY THIN. THERE IS OBVIOUSLY A HUGE PROBLEM IF EVEN THE DEALERSHIP CAN'T SHIFT IT WITHOUT IT GETTING BROKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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