Lincoln Navigator Complaints (2003)

127 consumer complaints on file.

#10284477September 18, 2009
SUSPENSION:FRONT
AIR SUSPENSION SENSOR WILL NOT STAY ATTACHED AND CAR HEIGHT ADJUSTMENT RANDOMLY GOES UP TOO HIGH OR DOWN TOO LOW. IF THIS OCCURS WHILE IN MOTION IT COULD BE VERY DANGEROUS AS THE TIRE CAN COME IN CONTACT WITH THE WHEEL WELL. CAR WAS TAKEN TO DEALER AND WE WERE TOLD THAT IT WOULD BE $2000 TO REPAIR. FOR NOW THE SENSOR WAS CLIPPED BACK ON AND EVERYTHING WAS WORKING FINE. A WEEK LATER SENSOR CAME OFF AGAIN AND WE HAVE FIGURED OUT HOW TO PUT IT BACK ON OURSELVES. AFTER DOING SOME RESEARCH IT SEEMS THAT THIS IS A COMMON PROBLEMS WITH THIS MAKE AND MODEL AND YEAR OF VEHICLE. THOUGH LINCOLN DID CORRECT THE ISSUE WITH THE NEWER MODELS NO ATTEMPT HAS BEEN MADE ON THE OLDER MODELS TO MAKE A MORE LASTING REPAIR. ON LINE THERE ARE TONS OF REPORTS OF PEOPLE THAT HAVE HAD THE PARTS REPLACED TO ONLY FIND THAT THIS DID NOT REMEDY THE ISSUE AT HAND AND MORE MONEY NEEDED TO BE SPENT TO ATTEMPT TO CORRECT IT. THERE ARE COMPANIES THAT HAVE COME UP WITH SYSTEMS TO REPLACE THE AIR SUSPENSION WITH TRADITIONAL SUSPENSION SO THAT MULTIPLE REPAIRS CAN BE AVOIDED IN THE FUTURE. THIS IS EVIDENCE TO ME THAT A DEFECT IS KNOWN INDUSTRY WIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282407August 31, 2009
SUSPENSION
CAN YOU CHECK OUT 03 LINCOLN NAVIGATOR AIR SUSPENSION BECAUSE MY KEEPS FAILING COMPRESSOR AND HEIGHT SENSOR CAUSING ROUGH RIDES CHECKED ONLINE SEEMS LIKE ALOT OF PEOPLE HAVE SAME PROBLEM LIKE ME TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266677April 25, 2009
STRUCTURE
MY 03 LINCOLN NAVIGATOR HAS BEEN HAVING PROBLEMS WITH THE POWER RUNNING BOARDS ON THE DRIVER SIDE. AFTER CAR IS STARTED THE RUNNING BOARD REMAINS DEPLOYED AND WILL NOT RETURN TO THE "IN" POSITION UNTIL VEHICLE HAS EXCEEDED MORE THAN 5MPH. THE RUNNING BOARD WILL GO IN AND OUT EVERY TIME THE VEHICLE COMES TO A STOP. THE PROBLEMS TEMPS TO BE WORST ON HOT DAYS. I HAVE NOT DONE ANYTHING TO FIX THE PROBLEM YET, BUT AFTER RESEARCHING AND READING SOME BLOGS ABOUT LINCOLN'S 03 NAVIGATOR I SAW THAT THERE IS A LOT OF OTHER NAVIGATOR OWNERS THAT ARE OR HAD EXPERIENCED THE SAME PROBLEM. WHEN THE RUNNING BOARD DOES NOT GO IN, IT MAKES THE AIR SUSPENSION NOT INFLATE AS IT SHOULD. THIS MAKES THE VEHICLE FEEL LIKE IF IT IS HEAVIER THAN IT IS AND AT TIME MAKING IT HARD TO HANDLE ON THE ROAD. WITH THIS I HAVE NOTICED THAT SINCE THE SUSPENSION IS NOT RUNNING OK THE CAR FEELS LIKE IF ITS DRAGGING, WHICH PUTS EXTRA STRESS ON THE TIRES, WEARING OUT THE TIRES FASTER THAN IT SHOULD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264762April 8, 2009
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
HI I WAS WONDERING THE INSIDE PASS. DOOR HANDLE WE WENT TO OPEN IT AND THE HANDLE BROKE IN HALF, WELL FOR 1 CANT BELIEVE IT WAS MADE OF CHEAP PLASTIC FOR THE PRICE YOU PAY FOR THE TRUCK AND 2 WHAT WOULD HAPPEN IF THERE WAS AN ACCIDENT AND THE HANDLE BROKE ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259690February 23, 2009
ELECTRICAL SYSTEM
BOUGHT A 2003 NAVIGATOR USED IN JANUARY OF 2007. EVER SINCE THEN, THE VEHICLE HAS BEEN EXPERIENCING ELECTRICAL PROBLEMS AS IN WINDOWS GO UP WHEN YOU PUSH DOWN, THE ELECTRONIC LIFTGATE DOESN'T ALWAYS WORK, THE REAR ELECTRONIC SEATS DON'T ALWAYS WORK, THE ODOMETER READS 0 MILES TO EMPTY WHEN I HAVE A FULL TANK, FRONT AIR SUSPENSION HAS GONE TWICE NOW DUE TO AN ELECTRONICALLY SENSOR, POWER LOCKS HAVEN'T WORKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258160February 10, 2009
ELECTRICAL SYSTEM
HAD SMOKE IN PASSENGER AREA OF CAR. DEALERSHIP STATES IT WAS INSTRUMENT CLUSTER, BUT HAS BEEN UNABLE TO FIND AN INSTRUMENT CLUSTER FOR VEHICLE TO THIS DATE AND STATES THEY ARE "BACKORDERED:. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10255024January 14, 2009
UNKNOWN OR OTHER
A POPPING SOUND CAME FROM BENEATH THE HOOD OF MY 2003 LINCOLN NAVIGATOR. AFTER TAKING THE CAR TO MY LOCAL FORD DEALERSHIP SERVICE CENTER, I LEARNED THAT A SPARK PLUG EJECTED AND DAMAGED THE CYLINDER HEAD. THE DEALERSHIP IS RECOMMENDING A NEW ENGINE FOR $7,5000 OR REPLACING THE CYLINDER HEAD FOR $4,200. MY VEHICLE IS STILL COVERED BY AN EXTENDED WARRANTY THROUGH GE CAPITAL. HOWEVER, THEY REFUSE TO REPAIR THE CYLINDER HEAD (EVEN THOUGH FULLY COVERED BY THE WARRANTY) BECAUSE THE DAMAGE WAS CAUSED BY A SPARK PLUG, WHICH IS NOT COVERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234874July 18, 2008
SERVICE BRAKES, HYDRAULIC
MY WIFE DROVE OUR 2003 LINCOLN NAVIGATOR TO WORK AND ALL WAS FINE, WHEN SHE WENT OUT TO GO TO LUNCH SHE STARTED THE VEHICLE AND PRESSED THE BRAKE PEDAL AND IT WENT ALMOST ALL THE WAY TO THE FLOOR. THE BRAKE PEDAL WAS NORMALLY MUSHY, BUT THIS IS UNSAFE AND SHE ASKED ME TO TAKE IT FOR THE REST OF THE DAY. I CHECKED IT OUT AND THE PEDAL, ALTHOUGH IT GOES ALMOST TO THE FLOOR NOW, STILL APPLIES BRAKES, JUST AT A MUCH GREATER DISTANCE THAN WHAT HAS BEEN NORMAL. THIS CONDITION IS EXTREMELY UNSAFE, IF THIS HAD OCCURRED DURING DRIVING AN ACCIDENT WOULD MOST SURELY HAVE OCCURRED, POSSIBLY SERIOUS. I HAVE A FRIEND AT WORK WHO SAID HER HUSBAND WAS HAVING THE EXACT SAME ISSUE WITH THEIR 2005 LINCOLN NAVIGATOR. THE DEALERSHIP REPLACED THE MASTER CYLINDER AND IT DIDN'T FIX IT, AFTER MUCH COMPLAINING THE DEALERSHIP REPLACED ALL THE COMPONENTS OF THE BRAKE SYSTEM BECAUSE THEY DIDN'T KNOW WHAT THE PROBLEM WAS, THIS HAS SEEMED TO FIX IT FOR THE LAST 3 MONTHS. I READ ON THE FOLLOWING SITE SIMILAR COMPLAINTS, BUT BOTH OURS AND MY FRIENDS OCCURS AT ALL SPEEDS NOT JUST BELOW 30 MPH BUT MUCH HIGHER, AS SOME OF THE FORUM HAVE REPORTED. PLEASE READ THE FOLLOWING THREAD. HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F1666E3/0 IF IT IS AS SOME OF THE PEOPLE HAVE REPORTED ON THIS FORUM THAT THE PROBLEM IS THE ABS SPEED SENSORS, I AS AN ENGINEER AND CAR ENTHUSIAST, CAN'T BELIEVE SOMEONE WOULD DESIGN A VEHICULAR BREAKING SYSTEM THAT IF THE ABS SENSOR FAILED, THE DEFAULT WOULD BE TO PROVIDE ALMOST NO BREAKING ACTION AT ALL. THIS IS EXTREMELY DANGEROUS AND SHOULD BE INVESTIGATED. I AM TRYING TO DETERMINE HOW TO REPAIR THIS PROBLEM CURRENTLY, SO I BELIEVE I WILL LOOK INTO REPLACING THE SPEED SENSORS AS A PLACE TO START. THEIR ARE NO VEHICLE CODES PRESENT IN THE COMPUTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229013May 27, 2008
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING
I BOUGHT A USED 2003 LINCOLN NAVIGATOR WITH A BIG 5.4-LITER V-8 ENGINE FROM WITTMEIER FORD IN CHICO, CA. IN 2004. THE NAVIGATOR LOOKED LIKE A GREAT DEAL. THE PRICE WAS $43,000. THE NAVIGATOR HAD ONLY 23,000 MILES ON THE ODOMETER. BUT THE GREAT DEAL BLEW UP IN MY FACE WHEN THE USED LINCOLN NAVIGATOR SPIT A SPARK PLUG AT 81,000 MILES. THE CHECK ENGINE LIGHT CAME ON AS THE TRUCK BEGAN TO LOSE POWER. AS WE DROVE THE CAR IT CONTINUED TO BACK FIRE. THE IGNITION PACK FOR THAT PLUG WAS SHREDDED. I CALLED WITTMEIER SERVICE AND THEY SAID THEY KNEW NOTHING OF THE PROBLEM. THE THREADS IN THE NUMBER 3 SPARK PLUG HOLE IN THE NAVIGATOR WERE STRIPPED. WE NEEDED TO RE-THREAD THE NUMBER 3 SPARK PLUG HOLE AND REPLACE THE IGNITION PACK. I READ ON THE INTERNET WHERE THIS IS A COMMON PROBLEM AND IT WILL LIKELY HAPPEN AGAIN. I BELIEVE FORD SHOULD TAKE CARE OF THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224465April 14, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
THE TRANSMISSION SHIFT INTERLOCK HAS FAILED - EFFECTIVELY LEAVING THE VEHICLE STUCK IN PARK WHILE MANEUVERING THE VEHICLE FROM A STOPPED POSITION AND ATTEMPTING TO MOVE FORWARD. THIS IS THE SECOND TIME THIS HAS HAPPENED. LUCKILY, IT WAS NOT IN AN EMERGENCY SITUATION WHERE WE NEEDED TO MOVE RIGHT AWAY AS INDICATED BY A PREVIOUS POSTER. FOR SOME REASON, THE TRANSISTOR IN THE TRANSMISSION SHIFT INTERLOCK FAILS, EFFECTIVELY LEAVING THE VEHICLE IN PARK. AS THERE IS NOT A SAFETY OVERRIDE SWITCH THAT IS HANDY, OR A SLOT TO PUT A KEY IN THE CONSOLE TO OVERRIDE THE INTERLOCK - YOU ARE BASICALLY STRANDED. PER THE OWNERS MANUAL, YOU HAVE TO REMOVE A PORTION OF THE CONSOLE WITH A SCREWDRIVER (POTENTIALLY DAMAGING IT) AND MANUALLY PUSH A LEVER - IN ORDER TO MOVE THE VEHICLE. THIS IS RATHER DANGEROUS, AND I AM NOW ON MY THIRD ONE - THERE ARE NO MODIFICATIONS TO THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220114March 5, 2008
SUSPENSION, EQUIPMENT:MECHANICAL:WRECKER AND WHEEL LIFT DEVICES
SEVERAL ELECTRICAL PROBLEMS WITH THE VEHICLE SINCE PURCHASE. TOOK BACK TO DEALER WHO EXPLAINED THERE WAS NOT A PROBLEM. RECENTLY, AIR SUSPENSION SYSTEM FAILED. I CHANGED FUSES WITH NO RELIEF. HAD SEARCHED FOR MECHANIC OTHER THAN DEALER TO LOOK AT VEHICLE BUT NO MECHANIC WILL LOOK AT OR SERVICE BECAUSE THEY SAY THAT THERE IS ALWAYS A PROBLEM WITH THE AIR SUSPENSION ON NAVIGATORS AND I WOULD NOT FIND ANY MECHANIC WHO WOULD TOUCH IT. TODAY MY VEHICLE IS SITTING IN FRONT OF THE HOUSE BECAUSE OF THE AIR SUSPENSION PROBLEM. I DON'T TRUST THE DEALER AS THEY ARE ALWAYS TRYING TO GET ME TO PURCHASE A NEW CAR FROM THEM AND WHEN I DON'T THEY OVERCHARGE ME FOR REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192019May 30, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
THE TRANSMISSION SHIFT INTERLOCK FAILED ON THIS 2003 LINCOLN NAVIGATOR. WHEN IT FAILED, IT COULD HAVE IMPACTED THE SAFETY OF BOTH ITS PASSENGERS AND THE PASSENGERS OF OTHERS AROUND IT, AS IT WAS IN AN INTERSECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169992October 5, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM
DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE HESITATED. THE DEALERSHIP REBUILT THE AUTOMATIC TRANSMISSION, BUT THIS DID NOT REPAIR THE PROBLEM. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP AND THE GEAR SHIFTER ASSEMBLY WAS REPLACED. THEN THE AUTOMATIC TRANSMISSION CONTROL VALVE WAS REPLACED. THE VEHICLE HAS NOT BEEN DRIVEN SINCE THE LAST REPAIR WAS MADE. THE CONSUMER STATED THE VEHICLE STALLED BETWEEN 20 AND 40 MPH. THE DOOR LOCK SWITCH WAS INOPERATIVE, THE MIRRORS WOULD NOT RETURN TO THEIR ORIGNAL SETTING. UPDATED 10/27/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160387June 21, 2006
ENGINE AND ENGINE COOLING:ENGINE
MY 2003 LINCOLN NAVIGATOR ULTIMATE @ 84,000 MILES BLEW 2 SPARK PLUGS THROUGH THE ALUMINUM HEAD OF THE 5.4 LITER TRITON ENGINE. IT IS MY UNDERSTANDING THAT THIS ALUMINUM HEAD HAS BEEN REDESIGNED BY FORD AND THAT THERE IS ALSO AN AFTER-MARKET FIX TO THIS INCREASING PROBLEM THAT RE-THREADS THE SPARK PLUGS, BUT THAT SAID FIX ALSO GETS FORCED THROUGH SAID INADEQUATELY ENGINEERED ALUMINUM HEAD. FOR REFUSES TO PAY FOR THE REPLACEMENT OF SAID HEAD AND SAID REPAIR IS ESTIMATED IN THE THOUSANDS OF DOLLARS. I REPLACED THE MELTED COIL AND BARELY WAS ABLE TO THREAD NEW PLUGS INTO PLACE, BUT I AM CONCERNED ABOUT BEING STRANDED SOMEWHERE IN MY CAR. I THINK THAT FORD SHOULD HAVE TO RECALL ALL OF THESE ENGINES AND REPLACE THE OLD HEADS WITH NEW, BETTER ENGINEERED HEADS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158907June 3, 2006
SEAT BELTS:REAR/OTHER
MY CAR IS 2003 LINCOLN NAVIGATOR. ONE OF THE 2ND ROW SEAT (BEHIND THE DRIVER SIDE) HAS A DEFECTIVE SEAT BELT (THE CONNECTOR IS IN THE WRONG DIRECTION, SO I NEED TO TWIST THE SEAT BELT IN ORDER TO SECURE THE SEAT BELT). I HAVE BROUGHT MY CAR TO THE DEALER (STILL UNDER WARRANTY) AND THE DEALER STATED THAT IT IS NORMAL AND IT IS ON OTHER NAVIGATOR TOO. THE DEALER REFUSED TO FIX THE TWISTED SEAT BELT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154155March 30, 2006
STRUCTURE:FRAME AND MEMBERS
POWER DEPLOYABLE RUNNING BOARD ON THE PASSENGER SIDE DID NOT EXTEND OUT (DEPLOY) WHEN THE DOOR WAS OPENED TO EXIT THE VEHICLE. THE PASSENGER STEPPED OUT OF THE VEHICLE AND FELL TO THE GROUND. THE BOARD HAS NOT DEPLOYED SINCE THIS INCIDENT. TAKEN THE VEHICLE IN FOR REPAIR AND PARTS (MOTOR) ARE NOT COVERED BY EXTENDED WARRANTY. SAME PROBLEM HAPPENED AROUND 40K MILES. DEALERSHIP REPLACED BOTH RUNNING BOARD ASSEMBLIES. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10151776March 4, 2006
VISIBILITY:REAR WINDOW WIPER/WASHER
MY NAME IS KIM DAVIS, I PURCHASED A NAVIGATOR FROM ARKANSAS AND I HAVE BEEN TRYING TO GET MY TRUCK SERVICED BUT I HAVE BEEN GETTING THE RUN AROUND ABOUT IT. I DO NOT UNDERSTAND WHY. THE COMPANY IS AWARE OF MY WARRANTY BUT HERE IN TENN. THEY COULD CARE LESS ABOUT YOUR WARRANTY. COULD SOMEONE PLEASE CONTACT ME A.S.A.P. THE PERSON THAT I HAVE BEEN DEALING WITH IS MIKE ROSS AND HE DOES NOT FEEL MY WARRANTY FROM THIS COMPANY MEANS NOTHING TO HIM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141756November 4, 2005
SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION:SPRINGS/BAGS
DT: THE CONTACT STATED VEHICLE HAS FRONT AIR SUSPENSION. WHILE DRIVING THE FRONT END DROPPED DOWN TOO LOW. THIS WAS CAUSING THE FRONT TIRES TO RUPTURE. THE DEALER ATTEMPTED TO REPAIR THE VEHICLE ON THREE DIFFERENT OCCASIONS. THE DEALER REPLACED THE VALVES, SEALS, AND SUSPENSION AIR BAGS. HE DID NOT KNOW IF THE LAST REPAIR HAS TAKEN CARE OF THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140305October 20, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DT: THE CONTACT STATED THAT VEHICLE WAS DIFFICULT TO SHIFT FROM PARK. THE TRANSMISSION WAS MAKING A CLANKING SOUND. WHEN STARTING UP THE ENGINE IT MADE A STRANGE NOISE. AFTER THE ENGINE WAS RUNNING FOR A WHILE THE NOISE WENT AWAY. THE VEHICLE HAS BEEN TO DEALERSHIP ABOUT SIX TIMES FOR THE SAME PROBLEM. THE DEALERSHIP WAS UNABLE TO MAKE A DIAGNOSIS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139576October 13, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
DRIVING ON INTERSTATE; CRUISE CONTROL SET AT 70 MPH; ENGINE REVVED TO FULL SPEED AND COULD NOT BE DISENGAGED BY THE OFF OR BY CHANGING SPEED OF CRUISE; BRAKING WOULD SLOW THE VEHICLE TEMPORARILY; WAS ONLY ABLE TO STOP THE VEHICLE BY BRAKING WHICH DID NOT STOP THE VEHICLE BUT SLOWED IT SOMEWHAT AND THEN I PUT THE VEHICLE IN NEUTRAL AND TURNED OFF THE IGNITION. VEHICLE WAS NOT ABLE TO BE DRIVEN UNTIL IT WAS TOWED TO A DEALER AND THE CRUISE CONTROL WAS DISCONNECTED. IT WAS A VERY FRIGHTENING EXPERIENCE. ALSO SMELLED SOMETHING BURNING AFTER THE VEHICLE WAS STOPPED. THE VEHICLE WAS A 2003 LINCOLN NAVIGATOR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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