Lincoln Navigator Complaints (2001)
81 consumer complaints on file.
- #10276083July 8, 2009VISIBILITY:WINDSHIELD WIPER/WASHER
TL*THE CONTACT OWNS A 2001 LINCOLN NAVIGATOR. THE CONTACT ACTIVATED THE WINDSHIELD WIPERS AND NOTICED THAT THEY BEGAN TO PERFORM AT A VERY HIGH SPEED. AS A RESULT, THE DRIVER'S SIDE WIPER DETACHED FROM THE VEHICLE. HE ALSO NOTICED THAT THE WIPERS COULD NOT BE TURNED OFF UNLESS THE VEHICLE WAS TURNED OFF. IN ADDITION, THE WIPERS WOULD NOT OPERATE AT LOW SPEEDS. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 126,374.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10254460January 10, 2009ELECTRICAL SYSTEM
I WAS THE OWNER OF A 2001 LINCOLN NAVIGATOR. I WAS LIVING IN THE STATES FROM 2004 TO 2006 AND I HEARD IN THE NEWS THAT LINCOLN CAR MODELS BETWEEN 1998 TO 2002 WERE SUSCEPTIBLE TO BURN BECAUSE OF A ELECTRICAL FAILURE. I TOOK MY CAR TO THE FORD DEALER LOCATED IN VENTURA BOULEVARD, CA AND THEY TOLD ME MY CAR MODEL WAS NOT ONE OF THOSE WHO HAD THE SWITCH THAT MADE THE CAR BURN. I TOOK MY CAR HOME AND EVERYTHING SEEMED TO BE OK. I WENT BACK TO SPAIN SO I TOOK MY AMERICAN CAR BACK TO SPAIN TOO. AND EVERYTHING WAS OK, UNTIL YESTERDAY MY LINCOLN NAVIGATOR STARTED TO BURN AND IT WAS TOTALLY PARKED AND SHUT DOWN. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10247988November 8, 2008VEHICLE SPEED CONTROL
THERE WAS A HOUSE FIRE CAUSED BY MY 2001 LINCOLN NAVIGATOR. IT WAS PARKED IN THE GARAGE WHICH WAS ATTACHED TO THE HOME. THE FIRE WAS CAUSED DUE TO A MALFUNCTION IN THE CRUISE CONTROL SWITCH. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10237599August 10, 2008TIRES, TIRES:TREAD/BELT
DRIVER SIDE REAR TIRE TREAD SEPARATED WHILE TRAVELING AT ABOUT 65 MILES AN HOUR ON THE INTERSTATE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10237600August 10, 2008TIRES, TIRES:TREAD/BELT
TIRE TREAD STARTED TO SEPARATE. REMOVED TIRE FROM VEHICLE BEFORE COMPLETE SEPARATION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10237601August 10, 2008TIRES, TIRES:TREAD/BELT
MERGED ONTO INTERSTATE. TRAVELING AROUND 70 MILES PER HOUR WHEN PASSENGER SIDE REAR TIRE TREAD SEPARATED. COMPLETE TREAD SEPARATION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10231544June 18, 2008TIRES, TIRES:VALVE
I HAVE HAD MULTIPLE INCIDENTS OF NEW TIRE VALVE FAILURE INVOLVING TIRES PURCHASED AND SERVICED BY SEARS AUTO CENTER, REGENCY SQUARE, RICHMOND, VIRGINIA. THE FIRST FAILURE OCCURRED IN FEBRUARY, FOLLOWED BY THE FAILURE OF THE SAME TIRE VALVE ON THE MORNING OF APRIL 24 TH 2008. MY COMPLAINTS WERE DISMISSED AT THAT TIME, AND AGAIN WERE DISMISSED WHEN THE OPPOSITE TIRE VALVE FAILED THAT AFTERNOON ALMOST CAUSING A SERIOUS ACCIDENT ON I 95 ( I HAVE ALL DOCUMENTATION AND AAA REPORTS). I WAS FORCED BY SEARS TO PAY FOR A NEW TIRE AND AGAIN, THEY FOUND NOTHING REMARKABLE IN THIS NEW VALVE FAILURE. WHEN I AGAIN COMPLAINED AND ASKED THAT ALL VALVES BE CHECKED, SEARS REPLACED ANOTHER VALVE ON A DIFFERENT TIRE. AT PRESENT, I HAVE ONE ORIGINAL VALVE ON MY VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10224903April 18, 2008ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2001 LINCOLN NAVIGATOR. THE CONTACT STARTED THE VEHICLE AND NOTICED SMOKE UNDER THE HOOD. SHE IMMEDIATELY TURNED OFF THE VEHICLE. BEFORE SHE COULD REMOVE THE KEY FROM THE IGNITION, SHE NOTICED FLAMES UNDER THE FRONT END OF THE VEHICLE. A FIRE REPORT WAS FILED. THE INSURANCE COMPANY STATED THAT THE VEHICLE WAS DESTROYED, BUT THEY DID NOT INVESTIGATE THE CAUSE OF THE FIRE. THE MANUFACTURER STATED THAT THEY WOULD NEED A COPY OF THE FIRE DEPARTMENT REPORT BEFORE THEY COULD SPEAK TO HER CONCERNING THE FAILURE. THE CONTACT STATED THAT SHE TOOK THE VEHICLE TO THE DEALER FOR NHTSA CAMPAIGN ID NUMBER 05V388000 (VEHICLE SPEED CONTROL) IN THE SUMMER OF 2005. THE CURRENT AND FAILURE MILEAGES WERE 111,000. UPDATED 07/08/08. *BF
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10206881October 25, 2007TIRES:TREAD/BELT
A CONTINENTAL CONTITRAC AT SIZE 25575R17 MOUNTED ON THE LEFT FRONT OF A 2001 LINCOLN NAVIGATOR FAILED AT HIGHWAY SPEEDS ON A A THREE LANE HIGHWAY IN MA. THE SIDEWALL AND TREAD SEPARATED AROUND THE CIRCUMFERENCE IN A CATASTROPHIC FAILURE. WITH GREAT DIFFICULTY, I KEPT MY VEHICLE FROM HITTING OTHER CARS AND/OR GOING OFF THE ROAD. CONTINENTAL HAS RECALLED TIRES OF THIS TYPE BUT NOT MY SERIAL NUMBER. THEY HAVE HAD PREVIOUS SUV CRASHES RESULTING IN DEATHS. I THINK THE TIRES MOUNTED ON MY VEHICLE ARE ALL POTENTIALLY DEFECTIVE AND ASKED CONTINENTAL TO REPLACE FOUR TIRES AND THE DAMAGED RIM. THEY HAVE ONLY AGREED TO SHARE 50/50 COST ON ONE NEW TIRE. IT GETS WORSE. THE TIRE THAT FAILED IS OUT OF PRODUCTION. THEY SUPPOSEDLY ARE WORKING ON A REPLACEMENT BUT IT IS IN THE TESTING PHASE. IN AN ALL WHEEL DRIVE SUV ALL TIRES SHOULD BE THE SAME. SINCE THE ORIGINAL IS DISCONTINUED, I NEED FOUR NEW TIRES. I THINK CONTINENTAL SHOULD PAY FOR ALL FOUR AND THE DAMAGED WHEEL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10201158August 29, 2007TIRES
TL*THE CONTACT OWNS A 2001 LINCOLN NAVIGATOR. THE VEHICLE HAS CONTINENTAL CONTITRAC AW, SIZE P275/60R17 TIRES. WHILE DRIVING 50 MPH, THE STEERING WHEEL VIBRATED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE PASSENGER SIDE FRONT TIRE NEEDED TO BE REPLACED. THE PASSENGER SIDE REAR TIRE ALSO HAD A KNOT. THE MANUFACTURER STATED THAT THE TIRES WERE INCLUDED IN NHTSA RECALL NUMBER 02T012000 (TIRES:TREAD/BELT), BUT THEY WOULD NOT COVER THE CHARGE DUE TO THE WEAR AND TEAR. THE FAILURE MILEAGE WAS 11,550 AND CURRENT MILEAGE WAS 11,650.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10195563July 8, 2007SUSPENSION:FRONT:CONTROL ARM
THE STEERING CONTROL ARM ASSEMBLY AND FRONT SUSPENSION OF THE LINCOLN NAVIGATOR BROKE WHILE I WAS DRIVING HOME. IT WAS LUCKY THAT IT HAPPENED ON THE LOCAL STREET AND THE SPEED LIMIT WAS 30 MPH. I WA SABLE PULL THE CAR TO SAFETY. THE YEAR OF THE CAR WAS A 2001 MODEL. I THOUGHT IT WAS TOO EARLY TO BE BROKEN. WE WERE NOT AGGRESSIVE DRIVERS. WE JUST USED THE CAR TO COMMUTE FROM HOME TO WORK ON THE HIGHWAY AND THE LOCAL STREET. WE WENT TO THE DEALER TO FIX THE PROBLEM. THE DEALER BLAMED IT ON THE EXTREME TIRE, (MICKEY THOMPSON : BAJA CRAWL RADIAL THAT WE USED. WE WERE SKEPTICAL OF THIS ANSWER. MAY BE IT WAS A MANUFACTURING DEFECT. THE STEERING CONTROL ARM ASSEMBLY AND FRONT SUSPENSION SHOULD BE STRONG AND DURABLE TO GAURANTEE THE DRIVER SAFETY. IT SHOULD NOT BE BROKEN EASILY LIKE THIS. COULD YOU GIVE US SOME ADVICE? WHO WILL BE RESPONSIBLE FOR THIS CASE? SHOULD WE KEEP OR SELL THIS CAR. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10169863October 3, 2006ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
VEHICLE CAUGHT FIRE UNDER HOOD BY FUSE BOX/FIREWALL AND WIRING HARNESS TO MOTOR. FIRE MARSHALL STATED ELECTRICAL SHORT IN WIRING HARNESS. VEHICLE WAS A TOTAL LOSS OF THE FIRE. MY WIFE AND MY 7 YEAR OLD DAUGHTER WERE IN VEHICLE WHEN IGNITED WITH NO NOTICE. I NEVER RECEIVED A NOTICE ABOUT VEHICLE SPEED CONTROL RECALL AND RECALL WAS NEVER PERFORMED AS A RESULT OF THAT. FIRE OCCURRED IN AREA OF SPEED CONTROL CABLE. *NM
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10169629September 29, 2006POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED THE VEHICLE WOULD NOT PROPERLY ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP THAT DETERMINED THE TRANSMISSION WAS BURNING FLUID AND THE TRANSMISSION NEEDED TO BE REBUILT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10167859September 11, 2006TIRES:TREAD/BELT
THE FACTORY TIRES ON THESE VEHICLES ARE GOING TO GET SOMEONE KILLED! I WAS VERY FORTUNATE THAT NONE OF MY BLOW-OUTS WERE WHEN I WAS TRAVELING 75 MPH. DOWN INTERSTATE 10 ! I HAD JUST HAD MY TIRES ROTATED AND CHECKED, AND ABOUT 3 WEEKS LATER, I NOTICED A TERRIBLE VIBRATION IN MY STEERING. I TOOK IT TO THE DEALERSHIP, AND WAS TOLD IT WAS MY TIRE. I HAD THEM CHANGE IT, AND YOU SHOULD HAVE SEEN THE HUGE KNOT ON THAT TIRE. THEN, JUST ABOUT 11 MONTHS LATER, MY STEERING WHEEL STARTED SHAKING AGAIN, I TOOK IT TO A TIRE SHOP HERE, AND HE TOOK THE TIRE OFF, AND LOW AND BEHOLD, HERE IS ANOTHER HUGE KNOT ON THIS TIRE. WE FINALLY DID WHAT WE SHOULD HAVE DONE THE FIRST TIME THIS HAPPENED, WE PUT A DIFFERENT BRAND OF TIRE ON THE CAR. THOSE ARE THE WORST TIRES I HAVE EVER DRIVEN ON BAR NONE....*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10166916August 22, 2006TIRES
2001 LINCOLN NAVIGATOR'S TIRE BLEW OUT. *TS THE BLOWOUT CAUSED DAMAGE TO THE VEHICLE'S FRONT FENDER MOLDING, RIGHT FRONT BUMPER, WASHER FLUID HOSE, RIGHT SIDE RUNNING BOARD, SCRATCHED FRONT PASSENGER SIDE DOOR, SCRATCHED RIM AND LOST MUFFLER CLAMP. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10156599May 2, 2006SEAT BELTS:REAR/OTHER
2001 LINCOLN NAVIGATOR: PASSENGER ATTEMPTED TO BUCKLE UP IN THE SEAT DIRECTLY BEHIND THE DRIVER'S SEAT AND FOUND THAT THE SEAT BELT (SEAT BELT IN THIS POSITION IS RARELY USED) WAS UNUSABLE--UNLATCH BUTTON WAS STUCK IN THE DEPRESSED POSITION. NO CRASH OR INJURY WAS INVOLVED. A BUTTER KNIFE WAS USED TO RAISE THE LATCH TO SECURE THE SEAT BELT. ONCE THE RELEASE BUTTON IS DEPRESSED TO RELEASE THE BELT, IT REMAINS IN THE DEPRESSED POSITION. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10151656March 2, 2006TIRES
DT*: THE CONTACT STATED WHILE DRIVING AT 65 MPH THE SIDE WALL OF THE LEFT REAR TIRE SEPARATED CAUSING A BLOW OUT AND THERE WERE NO WARNING OF ANY DEFECTS ON THE TIRE. THE DEALERSHIP INSPECTED AND REPLACED THE TIRE. THE MANUFACTURER WAS NOT ALERTED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10146375December 29, 2005LATCHES/LOCKS/LINKAGES:HOOD:LATCH
DT: THE CONTACT STATED WHILE TRAVELING 65 MPH THE HOOD LATCH BROKE CAUSING THE HOOD TO FLY OPEN. THEY MANAGED TO PULL OFF TO THE SIDE OF THE ROAD. THEY WIRED THE HOOD LATCH TOGETHER WITH WIRE COAT HANGERS AND THEN DROVE THE VEHICLE HOME. THEY TOOK THE VEHICLE TO THE DEALERSHIP TO HAVE THE REPAIRS MADE.*AK UPDATED 2/7/2006 - *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10144107December 1, 2005VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: THE CONTACT STATES THERE IS NHTSA RECALL CAMPAIGN 05V017000 CONCERNING THE VEHICLE SPEED CONTROL: CRUISE CONTROL. THE PARTS NEEDED TO REPAIR THEIR VEHICLE ARE NOT AVAILABLE AT THE LOCAL DEALERSHIP. HE SPOKE TO THE MANUFACTURER, WHO CONFIRMED THAT PARTS WERE NOT AVAILABLE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10140194October 19, 2005STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION:FRONT, TIRES:BEAD
DT: 2001 LINCOLN NAVIGATOR. THE CONTACT STATED THE PASSENGER SIDE OUTER TIE ROD BROKE WHILE DRIVING ON THE ROAD. THE VEHICLE WAS SLOWING FROM 60-45 MPH WHEN THIS OCCURRED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER. ALSO, THIS BROKE THE INNER BELTS OF THE PASSENGER SIDE FRONT TIRE. THE VEHICLE WAS TOWED TO THE DEALERSHIP AT THAT TIME. THE DEALERSHIP DID NOT HAVE A REASON WHY THIS OCCURRED. THE CONTACT SPOKE WITH LINCOLN ABOUT THE INCIDENT. THE DEALERSHIP REPLACED THE OUTER TIE ROD END, AND REALIGNED THE VEHICLE AT THE CONSUMER'S EXPENSE. THE CONTACT HAD TO REPLACE THE PASSENGER TIRE, AND CHOSE TO REPLACE THE OTHER TIRES AS WELL. *AK UPDATES 1/11/2006 - *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0