Lincoln Nautilus Complaints (2022)

11 consumer complaints on file.

#11757247August 16, 2026
SERVICE BRAKES, ENGINE, UNKNOWN OR OTHER
Unsure which individual or multiple system components failing. All occurred within 5 miles of home. Driving to destination noted that vehicle was acting or responding weird but did not show signs of any failure reported to daughter while speaking to her on the hands free system in vehicle but did not really pay much attention to what was happening because it did not affect the driving at that time. Approx. 1hr later left destination to head home and vehicle decided it had a mind of its own and would not respond to most physical commands ie, braking, slowing down, etc. and was actually increasing in speed. attempted to change the vehicle shifter to park, push the engine on / off button, depress brakes but no response to any of the commands. At this point so not to hurt anyone else drove into a fenced field and back out eventually hitting a tree head on. Prior to this occurring there was reporting to dealership of hard shifting but nothing else and dealership wrote off to the adaptive learning of the transmission. Vehicle was inspected by the Lincoln rep with assistance from the dealership / svc dept. and was deemed nothing was found to be wrong with car per the data box of vehicle, BUT the dealership noted in the finding in emails that the black box was only scanned for the day the Lincoln rep was at vehicle NOT the day the vehicle was in accident. as noted above the vehicle did appear o not be responding correctly driving the destination that day but it was minor not something that would have caused concern at that time BUT again on the way back home is when the incident occurred and was on phone at that time panicking on what to do hence ended up driving off road and ending up stopping due running into the tree.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11757108August 15, 2026
STRUCTURE:BODY
The driver’s side front door inner sheet metal housing has suffered a severe structural failure where the door check-arm brackets mount to the vehicle frame. Under completely normal vehicle operation, the thin-gauge metal has cracked, buckled, and completely torn away from the inner door assembly. This creates an immediate safety hazard as the door can no longer be safely controlled, dampening its swing. A certified independent collision center evaluated the damage and officially recommended a total door shell replacement, explicitly warning that localized spot-weld patching is structurally insufficient to restore safety due to metal fatigue. Lincoln Client Services was formally contacted regarding this defect but refused assistance or goodwill coverage, citing a minor calendar expiration of the factory warranty. If left unaddressed by the manufacturer, this stamping defect risks the door catching wind, overextending, or failing to latch and secure properly while the vehicle is in motion, presenting a direct risk to occupants and nearby traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754440August 3, 2026
STRUCTURE:BODY
Drivers side door hinge has completely broken away from interior side panel. This is a know manufacturing defect due to the weight of the door on this vehicle. We called dealership on 5/4/2026 after discovering issue, spoke with the service manager who advised us to bring vehicle to the dealership. On 5/5/2026 the vehicle was brought to Tasca Collision Center a service team member took extensive pictures of damage, stated how the repair would go forth which has since not happened. Tasca and Lincoln have refused to make repair stating that the vehicle was out of warranty effective 5/4/2026. This is also a safety issue in the advent of a side crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751759July 21, 2026
STRUCTURE:BODY
Spot welds in both front doors are failing. How would these cars do in a side impact with failing spot welds? The drivers door has approximately a 4" tear/crack around the broken spot welds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746052June 23, 2026
STRUCTURE:BODY
Lincoln Nautilus door hinge and check strap area of the driver's door has a significant crack which could lead to door failure in the event of a crash. Manufacture has issued a CSP (Customer Satisfaction Program 23B56. Year models 2022-2024. Mine is a 2022 but the VIN does not fall in the range of known defects. Mfg. refused repair based on the VIN, but all other criteria have been met. Dealer acknowledges the defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735966May 6, 2026
STRUCTURE:BODY
The sheet metal around both front door hinges are cracking. Just as the Ford Escape did.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725508March 19, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Good afternoon, I am an owner of a 2002 Lincoln Nautilus. I wanted to report an electrical/battery issue with the vehicle that started a year and a half ago. In the past year and a half I have had 2 battery replacements with the most recent one being changed end of December of 2025 and in early March the battery went again so it's not even 3 months that it lasted. The battery completely dies and each time I have to jump start it in order to have a vehicle to work or take my kids places. As a single mom I do not want to put my safety or my kids safety at risk if I get stranded somewhere at night time with no means of getting it jump started. Upon reading some reviews online, I have noticed a lot of Lincoln owners especially the years of 2022-2023 have complained and reported the same issues with dealerships just changing out their batteries and not looking for the deep problem. I have dropped off the car at the dealership and they do not what's causing the issue. My car warranty has 300 miles left and they told me after my bumper to bumper expires there is not much they can do to cover it. I was wondering if this was ever reported or has there been previous recalls on it. Thank you very much for your time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722407March 6, 2026
POWER TRAIN
The transmission jerks at low speeds between 10mph-60mph. Has been duplicated at Lincoln dealership. A torque converter was replaced , but did not correct problem. I know that there is a class action suit for this problem for 2019-2021 it needs to add the 2022 suv also. Lincoln paid for parts , I paid labor . Total repair was 2200$
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715875February 5, 2026
POWER TRAIN
The contact owns a 2022 Lincoln Nautilus. The contact stated that while another person was driving approximately 15-50 MPH, the vehicle sputtered and jerked. The vehicle was driven to the workplace, and the contact attempted to test-drive the vehicle. The contact stated that upon starting the vehicle and shifting to drive, there was delay while responding, with a clunking sound coming from the vehicle. The contact stated that the vehicle failed to shift into gear the following day. The contact stated that upon shifting to reverse, the vehicle jerked forward, and upon shifting to park(P), there was a delay before the vehicle responded. There was a delay after shifting out of park(P). There was no warning light illuminated. The vehicle was towed to the dealer, where several internal diagnostic trouble codes were found. The dealer determined that the transmission had failed and needed to be replaced. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided because the VIN was not included in the recall. The failure mileage was approximately 149,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708334January 2, 2026
POWER TRAIN
There is a class action lawsuit for the 2019-2021 Nautilus with the 8F35 transmission, which is the same transmission that my 2022 Nautilus has. Ford has also issued multiple technical service bulletins (25-2154, 21-2389) regarding the 8F35 transmission. My transmission has had a catastrophic failure and began slipping out of gear while driving on the highway. The vehicle lost power several times while driving. The wrench light came on. I was able to make it to the dealership where they are quoting me for a total replacement of the transmission. One week prior, I brought the vehicle in to reprogram the PCM due to a recall alert I got from the Lincoln app. I was experiencing jerking and shuddering prior to the PCM reprogram, then within days of the reprogramming, the transmission completely failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652875April 4, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Submitted by: [XXX] Dealership: Joe Rizza Ford of Orland Park Vehicle: 2021 Lincoln Nautilus VIN: [XXX] Date: 04/04/25 Overview: Vehicle VIN [XXX] has shown persistent signs of remote system manipulation, unauthorized firmware behavior, and OTA event spoofing. These symptoms have manifested in repeated diagnostic trouble codes (DTCs) across key modules, backdated OTA logging activity, and anomalous file sizes inconsistent with Ford’s documented OTA campaigns. Additionally, the vehicle owner has experienced personal harm attributed to the manipulation: numbness in the back, significant financial and mental distress, and deterioration in relationships with family members, which all correlate with the suspected interference and systemic issues. Key Findings: RFA (Remote Function Actuator) Module Behavior: Repeated DTCs across antennas #2, #3, #4, #6, #8, #11, and #12. Frequent B1B59:87 (BLE Low Energy Module fault) — indicates repeated Bluetooth stack failure or interference. U200F:00 Control Module Output Power C faults consistently recorded. GWM (Gateway Module A) and TCU (Telematics Control Unit) Logs: Software package inconsistencies including large firmware blocks (176 MB to 764 MB). Mismatched "Current Software" vs. "Available Software" versions. Cloud/server-pushed updates logged without dealership-initiated campaign. Confirmed campaign expired for firmware block logged on January 27, 2025, raising further questions on the legitimacy of update triggers. OTAM (Over-The-Air Manager) Log Red Flags: Entries showing timestamps such as January 3, 2000 and January 1, 2018. Consent flags spoofed: "sourceOfConsent='User(1)'" Trigger expiration hours preset to "336" (14-day OTA window, commonly used in timed malware execution) Absence of release notes or authorized campaign identifiers. Pattern Confirmation: Activity spikes on: [XXX], [XXX], and [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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