Lincoln MKZ Complaints (2012)

205 consumer complaints on file.

#11013394August 7, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (ALLAN VIGIL FORD LINCOLN, 6790 MT ZION BLVD, MORROW, GA 30260, (678) 364-3673) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/26/17*LJ *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011230July 28, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2017. THE DEALER (TED BRITT FORD SALES, 11165 FAIRFAX BLVD, FAIRFAX, VA, 22030) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE AND THAT THEY WERE NOT CERTAIN WHEN THEY WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006373July 19, 2017
UNKNOWN OR OTHER
DRIVER'S DOOR DOES NOT OPEN FROM THE INSIDE. IT APPEARS THAT A WIRE HAS SNAPPED CAUSING THIS ISSUE. I HAVE TO ROLL THE WINDOW DOWN TO OPEN THE DOOR FROM THE OUTSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005835July 17, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (VIC BAILEY FORD LINCON LOCATED AT 501 E DANIEL MORGAN AVE SPARTANBURG, SC 29302 888-349-4165) WHO STATED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004251July 11, 2017
AIR BAGS
TAKATA RECALL. RECEIVED RECALL NOTICE IN 3/2017 FOR PASSENGER FRONTAL AIRBAG INFLATOR. STILL CAN'T GET REPAIRED. DEALER SAYS THEY HAVEN'T RECEIVED REPLACEMENT PARTS. WAITING TOO LONG FOR RECALL REPAIR. IT APPEARS THAT S. FLORIDA SHOULD BE A HIGH PRIORITY FOR REPAIR PARTS DUE TO HIGH HEAT AND HUMIDITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000279June 20, 2017
ELECTRICAL SYSTEM
THE METAL PART ON THE CABLE CONNECTING BATTERY TO OTHER PARTS OF VEHICLE CRACKED. HAD STOPPED TO GET BATTERY CHECKED AND SERVICE PERSONNEL FOUND THE CRACK IN THE METAL PART ON CABLE THAT CONTAINS 2 FUSES. CAR HAD BEEN HESITANT ON STARTING TWICE IN THE WEEK. SAFETY PROBLEM IF PART HAD BROKEN COMPLETELY INTO WHILE ON INTERSTATE OR IN AN AREA NOT HEAVILY POPULATED. COULD HAVE CAUSED A SERIOUS IF NOT FATAL ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000281June 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (ASHEVILLE FORD IN ASHEVILLE, NC) AND WAS INFORMED THAT THE PASSENGER SIDE AIR BAG SHOULD NOT DEPLOY IF NO ONE WAS SEATED ON THE SEAT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS SAFE TO DRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991759May 26, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983268May 3, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983343May 3, 2017
SERVICE BRAKES
TRAVELING SOUTH ON CT15 IN STOP AND GO TRAFFIC. TRAFFIC WAS MOVING AT ABOUT 40 MPH AND STOPPED SUDDENLY. I APPLIED PRESUURE TO BRAKE PEDAL TO STOP. PEDAL WENT TO FLOOR. IT APPEARED THAT MINIMUAL REGENERATIVE BRAKING WAS ENGAGED BUT NO ADDITIONAL FRICTION BRAKING. CAR HAD PLENTY OF DISTANCE IN WHICH TO STOP [ MORE THAN 140 FEET]. CAR SLOWED FOR A TIME BUT WHEN SPEED WAS REDUCED TO ABOUT 10 MPH, THE REGENERATIVE BRAKING DISENGAGED AND CAR SURGED FORWARD AND REAR ENDED TRUCK CAUSING SUBSTANTIAL BODY DAMAGE. NO WARNING LIGHTS WERE LITE ON DASH. DEALERS HAD INSPECTED BRAKE BOTH BEFORE AND AFTER CRASH AND REPORTED NO PROBLEMS. SIMULATED BRAKE ASSIST DID NOT PROVIDE ANY RESISTANCE TO PRESSURE ON PEDAL. BRAKE PEDAL POSITION SENSOR DID NOT GENERATE BRAKE REQUEST OR ABS AND ECM DID NOT RECONGNIZE REQUEST FOR EXTRA BRAKING. EXTREME PRESSURE ON BRAKE PEDAL DID NOT ACTIVATE FAIL/SAFE MANUAL FRICTION BRAKING. CAR SHOULD STOP IN 140 FEET FROM 60 MPH. QUESTIONS - WHAT WAS THE CAUSE OF THE SBA NOT ACTIVATING? WHY DID THE ABS AND ECM IGNORE OR NOT PROPERLY RESPOND TO THE BRAKING REQUEST? WHY THE FAIL/SAFE FRICTION BRAKING MODE FAIL TO ACTIVATE? WHAT PEDAL PRESSURE IS REQUIRED TO ACTIVATE MODE? THERE ARE NUMEROUS PRIOR REPORTS OF SIMILAR SYMPTOMS CAUSING ACCIDENTS IN 2011/2012 LINCOLN/FORD HYBRIDS. WHAT IS THE STOPPING DISTANCE FROM 60 MPH IN FAIL/SAFE MODE. FORD LITERATURE ON THE HYBRID BRAKING SYSTEM DOES NOT SPEAK TO THIS ISSUE OR GIVE ANY WARNING TO CUSTOMERS. HOW IS THE FAIL/SAFE FRICTION BRAKING SYSTEM TESTED TO INSURE PROPER OPERATION IN AN EMERGENCY? WHY DOES THE BRAKE PEDAL GO TO THE FLOOR WHEN DRIVER IS ATTEMPTING A PANIC STOP?
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10968402March 24, 2017
UNKNOWN OR OTHER
DRIVER'S SIDE DOOR LOCK WILL NOT UNLOCK FROM INSIDE OF CAR. THIS IS A SAFETY FACTOR IN THE EVENT OF AN ACCIDENT. NOT ABLE TO OPEN DOOR FROM INSIDE - HAD TO ROLL WINDOW DOWN AND OPEN FROM HANDLE ON OUTSIDE OF CAR. NATURALLY IF TRYING TO OPEN DOOR, VEHICLE IS STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960359March 13, 2017
AIR BAGS
I RECEIVED A RECALL NOTICE 17S01/NHTSA RECALL 17V-024. TOOK IT TO THE DEALER BUT THEY SAY THEY DON'T HAVE PARTS UNTIL JUNE. IN THE MEANTIME I DRIVE WITH THE CONCERN THIS AIRBAG MAY DEPLOY ANY MOMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960156March 11, 2017
UNKNOWN OR OTHER
FAULTY INSIDE DOOR HANDLE ASSEMBLY. SAME FAILED PART AS THE 2013 AND 2014 LINCOLN MKZ RECALL. WHILE DRIVING ON HIGHWAY DOOR FLEW OPEN AND WOULDN'T SHUT OR LOCK. HAD TO REPLACE DOOR HANDLE ASSEMBLY WITH A ANOTHER FAILED PART. BECAUSE FOR SOME REASON 2012MKZ IS NOT PART OF THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959689March 8, 2017
AIR BAGS
TAKATA RECALL. I GOT A RECALL NOTICE FROM LINCOLN, BUT YOUR SITE SAYS THERE IS NO RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958653March 5, 2017
STEERING
CAR WAS PARKED. STARTED CAR AND PUT TRANSMISSION IN REVERSE AND NOTICED THERE WAS NO POWER STEERING. WARNING ON DASH "POWER STEERING ASSIST FAILURE". ONLY 37,777 MILES ON CAR. PREVIOUS SERVICE RECORDS ON CAR STATED FIELD SERVICE ACTION 15N01 BUT IGNORED BY DEALER AT LEAST TWICE DURING WARRANTY PERIOD. NOW OUT OF WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957379February 27, 2017
UNKNOWN OR OTHER
DRIVER SIDE DOOR HANDLE/LOCK NOT OPERATING - VERY VERY HARD TO GET DOOR HANDLE/LOCK TO UNLOCK AND ALLOW ME TO EXIT CAR THRU DRIVER SIDE DOOR. EVEN FOB WOULD NOT WORK PROPERLY TO UNLOCK DOOR TO ALLOW EXIT. THIS COULD BE A VERY SERIOUS SAFETY FACTOR IN THE EVENT OF A COLLISION ESPECIALLY IF IT RESULTED IN A FIRE. THIS HAPPENED FOR THE FIST TIME ON 2/17/17 WHEN I ARRIVED AT WORK AND HAS CONTINUED SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928553November 29, 2016
AIR BAGS, SERVICE BRAKES
TRAVELING N ON 95 JUST BEYOND RICHMOND VA ON 11/26/16 TRAFFIC CAME TO A STOP AND I WAS ATTENTIVE AND RECOGNIZED THE NEED TO BRAKE QUICKLY. THE CAR INITIALLY SLOWED BUT DID NOT RESPOND FURTHER TO APPLYING BRAKES. I REAR ENDED A JEEP GRAND CHEROKEE. MAJOR DAMAGE TO MY CAR - MINIMAL TO THE JEEP. AIRBAGS DID NOT DEPLOY. I AM STILL CONFUSED BY WHAT HAPPENED - I HAD TIME TO STOP THE VEHICLE BUT IT DID NOT RESPOND. I AM 60 YEARS OLD AND A LONG TIME CITY COMMUTER ALONG WITH HAVING TRAVELED THIS ROUTE REGULARLY SINCE 1979. I CANNOT HELP BUT CONCLUDE THERE WAS SOME TYPE OF BRAKE MALFUNCTION WITH MY 2012 LINCOLN MKZ. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10928139November 27, 2016
WHEELS
PURCHASED THE VEHICLE IN JANUARY 2015 WITH 23,000 MILES ON IT. HAVE HAD CONSISTENT ISSUES WITH THE LOW TIRE PRESSURE LIGHT COMING ON. APPARENTLY THE CHROME RIMS FLAKE AND CAUSE AND AIR LEAKAGE TO OCCUR. I HAVE HAD SEVERAL TIRE PLACES "FIX" THE ISSUE TO NO AVAIL. THE FIRST COMPANY FOUND A HAIRLINE CRACK ON THE INTERIOR OF THE RIM SO I THOUGHT THAT WAS THE ISSUE AND REPLACED RIM. THE ISSUE CONTINUED AND NOT ALWAYS ON THE SAME TIRE. I HAVE FOUND QUITE A FEW OTHERS ONLINE WITH A SIMILAR ISSUE SO I AM REPORTING IT IN THE HOPES THAT LINCOLN WILL RECTIFY THIS ISSUE WITH THEIR CHROME RIMS. I AM CONSTANTLY WORRIED THAT MY TIRE IS GOING TO BLOWOUT WHILE I AM DRIVING. I AM CURRENT,Y LOOKING AT REPLACING THE TIRES AND RIMS ALTOGETHER AS I WILL NEED NEW TIRES SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927058November 19, 2016
ENGINE
DRIVING ON INTERSTATE AT 70 MPH IN HEAVY TRAFFIC WITH CRUISE CONTROL ENGAGED. POWER CUT OUT AND CAR SLOWED DOWN RAPIDLY. THROTTLE PEDAL WAS INOPERATIVE WITH TOTAL LOSS OF POWER. COASTED TO SIDE OF ROAD WHILE DODGING SEMI-TRUCKS. SHUT CAR OFF AND POWER RESET. WAS ABLE TO CONTINUE TO DESTINATION. THE CAR LOST POWER PREVIOUSLY, 09/13/16, WHILE DRIVING IN TOWN, BUT AT THE LOWER SPEED IT WAS NOT LIFE THREATENING. THE ENGINE RESET AFTER RESTARTING THAT TIME ALSO. DEALER WAS NOTIFIED OF THAT INCIDENCE BUT NOT ABLE TO DUPLICATE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925131November 9, 2016
SERVICE BRAKES, STEERING, UNKNOWN OR OTHER
I WAS ON A CITY STREET MAKING A LEFT TURN WHEN I WAS HIT BY A BARRELING CAR AFTER HE HIT ME ONCE THEN HE BACKED UP AND HIT ME AGAIN TO PUSH ME OUT OF THE WAY HE TOOK OFF THEN MY CAR ACCELERATED GOING UP CURBS THE STEERING AN BRAKES DID NOT WORK IT TOOK TWO OF US TO AVOID A BRICK WALL AFTER PULLING THE EMERGENCY BRAKE TWICE IT FINALLY STOPPED WITH A BANG
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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