Lincoln MKZ Complaints (2010)

170 consumer complaints on file.

#10908729September 22, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT THE DRIVER SIDE DOOR LATCH BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851355March 24, 2016
AIR BAGS, SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2010 LINCOLN MKZ. WHILE PULLING OFF FROM A STOP SIGN AND MAKING A RIGHT TURN, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A POLE. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED AN INJURY TO THE RIGHT HAND THAT NEEDED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A JUNKYARD. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10838025February 24, 2016
AIR BAGS
MY 2010 LINCOLN MKZ CAR WAS STRUCK DIRECTLY ON THE DRIVERS DOOR ON DECEMBER 29, 2014 BY ANOTHER CAR AT AN ESTIMATED 45 MPH. SIDE IMPACT AIRBAGS FAILED TO DEPLOY RESULTING IN DRIVER BEING BADLY INJURED. THIS ACCIDENT OCCURRED ON A CITY INTERSECTION WHERE THE OTHER DRIVER RAN A RED LIGHT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10822904January 28, 2016
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING OUT OF A PARKING LOT, THE CONTACT PROCEEDED TO MAKE A RIGHT TURN AND THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY. THE BRAKES WHERE DEPRESSED BUT FAILED TO RESPOND. AS A RESULT, THE VEHICLE CRASHED INTO A SNOW BANK. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED INTERMITTENTLY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 27,000. UPDATED 03/16/16*LJ *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10819995January 13, 2016
STRUCTURE:BODY
INTERIOR DOOR GRAB HANDLE CHROME TRIM FLAKES ON THE REAR EDGE CAUSING CUTS TO FINGERS WHEN PULLING DOOR CLOSED.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10780071October 6, 2015
STRUCTURE:BODY
ELECTRONIC DOOR LOCK/RELEASE SWITCH FAILED, TRAPPING ME IN DRIVERS SEAT. UNABLE TO EXIT VEHICLE EXCEPT BY CRAWLING OVER CONSOLE. ONCE EXITED FROM VEHICLE, WAS UNABLE TO LOCK AND SECURE VEHICLE. PROBLEM WAS WITH DRIVERS SIDE (MASTER) DOOR LOCK AND RELEASE SYSTEM. OCCURRED WHEN VEHICLE WAS PARKED, ENGINE OFF, AND ATTEMPTING TO EXIT VEHICLE NORMALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726856June 23, 2015
UNKNOWN OR OTHER
ALTHOUGH THE VEHICLE HAD ONLY 15,000 MILES ON IT, THE DEALER REPORTED TO ME THAT A TIRE REPLACEMENT WAS RECOMMENDED THESE WERE ORIGINAL EQUIPMENT MICHELIN TIRES..AFTER INSPECTION, MICHELIN AGREED TO REPLACE TIRES FOR A FEE OF $100 PER TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726483June 22, 2015
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE FRONT DRIVER SIDE DOOR OPENED INDEPENDENTLY. IN ADDITION, THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR FAILED TO RELATCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723365June 4, 2015
SEAT BELTS
PASSENGER SIDE SEAT BELT WILL NOT RETRACT TO SECURE POSITION. POSSIBLY DEACTIVATING PASSENGER SIDE AIR BAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716490May 14, 2015
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT THE INTERIOR FRONT DRIVER SIDE DOOR HANDLE FRACTURED. THE CONTACT LOWERED THE DRIVER SIDE WINDOW GLASS TO ACCESS THE EXTERIOR DOOR HANDLE IN ORDER TO EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE DOOR HANDLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667429December 20, 2014
EXTERIOR LIGHTING
I WAS INFORMED BY FRIENDS FOLLOWING OUR VEHICLE THAT THE DRIVER SIDE RED BRAKE LIGHT WILL ILLUMINATE WITH NO CHANGE IN BRAKE PEDAL FEEL AT NITE WHEN ALL THE CAR LIGHTS ARE TURNED ON. THIS I BELIEVE IS A SAFETY ISSUE SINCE DRIVERS FOLLOWING OUR VEHICLE WILL NOT BE AWARE WHEN THE VEHICLE ITSELF IS BRAKING. CONTACTED A FORD DEALER WHO INFORMED US THAT THE COST TO CORRECT THIS PROBLEM WOULD BE $534.00 (THE WHOLE TAIL LIGHT ASSEMBLY NEEDS TO BE REPLACED AND IS NOT COVERED UNDER THE EXTENDED WARRANTY. I RESEARCHED WHETHER THIS WAS A RECURRING PROBLEM WITH FORD VEHICLES AND FOUND THAT A TECHNICAL SERVICE BULLETIN DATED 11-11-10 WAS ISSUED AND NHTSA # 10042506 APPLIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641086October 3, 2014
EXTERIOR LIGHTING
DRIVER SIDE BRAKE LIGHTS LED LIGHTS ARE OUT ALREADY THE COST 500.00 FOR 500.00 IT SHOULD AT LEAST WORK FOR 10 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637093September 17, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THE DRIVER SIDE TAIL LIGHTS FAILED. THE VEHICLE WAS TAKEN TO A DEALER AND NO DIAGNOSTIC WAS DONE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631966September 9, 2014
EXTERIOR LIGHTING
AT 56,000 MILES (JUST OVER WARRANTY) A FRIEND NOTICED THAT MY DRIVERS SIDE BRAKE LIGHT WAS NOT WORKING. I HAVE NO IDEA HOW LONG THIS CONDITION EXISTED. BRAKE LIGHTS ARE A SAFETY ITEM AND I NOTE THERE ARE OTHER COMPLAINTS ON THIS SITE REGARDING THE EARLY FAILURE OF THESE LED LIGHTS. FORD WOULD NOT WARRANTY THIS AND WITH A REPLACEMENT COST OF OVER $500.00, THERE IS A REAL DANGER THAT SOME PEOPLE MAY DELAY, OR ELECT TO NOT REPLACE THE LIGHT. THE IMPORTANCE OF FUNCTIONING BRAKE LIGHTS CAN NOT BE OVERSTATED. I ALSO HAVE CONCERNS ABOUT THE LUMINOSITY OF THESE LIGHTS. I'M NOT AT ALL SURE THAT THEY MEET FEDERALLY MANDATED STANDARDS AND THIS SHOULD BE LOOKED AT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630487September 3, 2014
ELECTRICAL SYSTEM, SERVICE BRAKES, EXTERIOR LIGHTING
PASSENGER SIDE OUTSIDE LED TAILLIGHT/BRAKE LIGHT IS NOW FLASHING, AS IF A RIGHT TURN SIGNAL WERE ACTIVATED, BUT WHEN NO TURN SIGNAL IS ACTIVATED. THIS IS IN ADDITION TO A PRIOR REPORTED DEFECT WHERE THE SAME PASSENGER SIDE LED TAILLIGHT DISPLAYS A LIGHT CONDITION AS IF BRAKING, WHEN CAR IS NOT ACTUALLY BRAKING. THIS SAFETY DEFECT IS ALSO OBSERVED ON SOME 2008-2010 MKZ AND MERCURY MILAN VEHICLES IN THE PAST 18 MONTHS. THE LED LIGHTS ARE NOT OWNER REPLACEABLE; INSTEAD THE ENTIRE TAILLIGHT MUST BE REPLACED AT A COST TO THE OWNER OF OVER $500. THIS CONFUSES OTHER DRIVERS AND THEN CREATES A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626830August 20, 2014
ELECTRICAL SYSTEM, SERVICE BRAKES, EXTERIOR LIGHTING
MKZ RIGHT SIDE OUTER LED TAILLIGHT ASSEMBLY IS DISPLAYING ALL THREE BANDS OF LED'S AT ALL TIMES, INSTEAD OF ONLY WHEN BRAKING. THE CORRECT DISPLAY WITHOUT BRAKING IS ONLY THE CENTER LED BAND. ALSO, AT RANDOM TIMES, THE THREE LED BANDS FLASH AS IF A TURN SIGNAL IS ACTIVATED, WHEN IT IS NOT. THESE CONDITIONS CAUSE OTHER DRIVERS TO NOT UNDERSTAND WHETHER THE CAR MIGHT BE BRAKING OR TURNING, WHEN IT IS ONLY PROCEEDING STRAIGHT AHEAD. THIS IS AN INTEGRATED LED TAILLIGHT ASSEMBLY THAT HAS NO REPLACEABLE BULBS. THE ENTIRE ASSEMBLY MUST BE REPLACED BY A DEALER AT A COST OF $500.00 BULBS CANNOT BE REPLACED BY AN OWNER, EVEN IN AN EMERGENCY. THE LEFT SIDE (DRIVER SIDE) OUTER LED ASSEMBLY OPERATES CORRECTLY, WITH THE CENTER BAND OF LED'S OPERATIVE AND THREE BANDS LIGHTING ONLY WHEN BRAKING. THIS ADDS TO THE CONFUSION OF OTHER DRIVERS FOLLOWING THE VEHICLE. FORD MOTOR AND LINCOLN DIVISION REFUSE TO ACKNOWLEDGE A PROBLEM, AND STATE THAT UNLESS IT IS WITHIN A WARRANTY PERIOD, NO REPLACEMENT WILL BE MADE TO CORRECT THE PROBLEM. IT HAS BEEN REPORTED TO LINCOLN MOTOR DIVISION FOR THE PAST 18 MONTHS AND THE PROBLEM CONTINUES TO DATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619251August 6, 2014
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. WHILE DRIVING IN REVERSE, THE VEHICLE ACCELERATED INADVERTENTLY. THE CONTACT CRASHED THE VEHICLE INTO A TOW TRUCK. THERE WERE NO INJURIES. AN INDEPENDENT MECHANIC REPAIRED THE ACCELERATOR PEDAL. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14E028000 (EQUIPMENT). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10548890October 22, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT WHILE REVERSING, THE ENGINE RPMS INCREASED EXCESSIVELY AS THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE CRASHED INTO TWO OTHER VEHICLES. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC BUT A DIAGNOSTIC WAS NOT PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 22,464.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10546661October 3, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I TOOK MY 2010 LINCOLN IN TO A LOCAL GARAGE FOR ANNUAL STATE INSPECTION. I WAS TOLD THAT IT WOULD NOT PASS INSPECTION DUE TO BOTH REAR BRAKE LIGHTS NOT FUNCTIONING WHEN PARKING/HEADLIGHTS ARE ON. I THEN TOOK IT TO AN AUTHORIZED FORD DEALER. THEY ALSO FAILED IT FOR A SAFETY INSPECTION STICKER AND I WAS TOLD THAT I NEEDED BOTH REAR QUARTER MOUNT LED TAIL LIGHTS. THEY WOULD COST ME APPROXIMATELY $525. EACH. I HAVE BEEN FORCED TO LOOK FOR PROPERLY FUNCTIONING USED LIGHTS. I HAVE RETURNED 2 LIGHTS SO FAR BECAUSE THEY MALFUNCTIONED THE SAME AS MINE. THIS TELLS ME THAT MINE IS NOT AN ISOLATED CASE AND MANY LINCOLN MKZ DRIVERS ARE OPERATING UNSAFELY, UNKNOWN TO THEM. I FEEL THIS IS A DIRECT SAFETY HAZARD IN LIGHT THAT I WAS DRIVING WITHOUT ANY BRAKE LIGHTS FOR AN UNDETERMINED TIME. MY 2010 LINCOLN MKZ IS ONLY 6,000 MILES OVER THE WARRANTY PERIOD AND SAFETY RECALL SHOULD BE ISSUED BY FORD MOTOR CO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543457September 13, 2013
STRUCTURE:BODY, VEHICLE SPEED CONTROL
I WAS PARKED ALMOST PERPENDICULAR TO THE CURB (THAT WAS THE WAY THE PARKING SPOTS WERE SET.) I PUT THE CAR INTO REVERSE AND WAS ABOUT TO BACK OUT WHEN I SAW A CAR IN MY REAR VIEW. I QUICKLY SHIFTED INTO DRIVE AND PUT MY FOOT ON THE BRAKE. THE CAR SUDDENLY ACCELERATED FORWARD ABOUT A FOOT OR MORE BEFORE STRIKING A LAMP POST. THERE WAS EXTENSIVE DAMAGE TO THE RIGHT FRONT HEADLIGHT AS WELL AS THE BUMPER, GRILL AND HOOD. THE AIRBAGS DID NOT DEPLOY AND THERE WAS NO INJURY TO THE OTHER 2-PASSENGERS. THIS WAS NOT THE FIRST TIME THIS PHENOMENON HAS HAPPENED. THE SUDDEN SURGE HAS OCCURRED AT LEAST TWICE BEFORE. BOTH TIMES WHEN I WAS ON A HILL AND PUT MY FOOT ON THE BRAKE TO KEEP THE CAR FROM ROLLING BACK. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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