Lincoln MKZ Complaints (2011)

185 consumer complaints on file.

#11057429December 29, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (AL PACKER FORD WEST PALM BEACH, 1530 N MILITARY TRL, WEST PALM BEACH, FL 33409, (561) 689-6550) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE, THE INTERIM RECALL NOTICE STATED THAT THE CONTACT WOULD NEED TO WAIT TO RECEIVE A SECOND LETTER. THE MANUFACTURER STATED THAT THE PARTS MAY BECOME AVAILABLE IN THE SPRING OF 2018. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057294December 29, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AT 866-436-7332 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056821December 27, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED JONES FORD AT (843) 744-3311 (5757 RIVERS AVE, NORTH CHARLESTON, SC 29406) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055870December 21, 2017
AIR BAGS
TAKATA RECALL AM NOT ABLE TO SELL THIS CAR BECAUSE NO ONE FEELS IT IS SAFE TO DRIVE. THEREFORE, A $20,000 VEHICLE IS SITTING IN MY DRIVEWAY RUSTING AWAY !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055938December 21, 2017
UNKNOWN OR OTHER
I PURCHASED THIS CAR NEW IN JAN 2011. INTERMITTENTLY, THE ENTIRE SOUND SYSTEM STOPS WORKING (RADIO, CD PLAYER, AND NAVIGATION SYSTEM). THIS MEANS THAT IF, THE DRIVER HAS ENGAGED THE NAVIGATION SYSTEM RELYING ON THE VOICE INSTRUCTIONS WHICH SUDDENLY DO NOT WORK, HE/SHE MUST THEN LOOK AT THE SMALL SCREEN FOR UPCOMING TURNS AND OTHER INFORMATION MORE FREQUENTLY THAN WHEN THE VOICE INSTRUCTIONS ARE WORKING. IT GOES WITHOUT SAYING THAT TAKING ONES EYES OFF THE ROAD TO EXAMINE THE SCREEN INFORMATION IS UNSAFE. THE DEALER (ED HOWARD LINCOLN IN SARASOTA FL) HAS REPLACED THE "AUDIO CONTROL MODULE" TWICE: IN NOV 2014 AND IN DEC 2017. THIS LAST REPAIR ORDER MENTIONS "COMPUTER TESTS FOR CODE, U1214".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053935December 11, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO LITHIA FORD LINCOLN (195 E AUTO CENTER DR, FRESNO CA 93710, PHONE: (559) 435-8400), BUT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 8/24/18 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053353December 7, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16S26000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION ON JUNE 1, 2016. THE DEALER (YAKLIN FORD, 1200 N HWY 288 B, RICHWOOD, TX 77531, 979-265-4224) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053371December 7, 2017
AIR BAGS
RECEIVED LEGAL NOTICE FOR OWNERS OF VEHICLES WITH TAKATA AIRBAG INFLATOR RECALL. LOCAL FORD DEALER INFORMED ME THAT THE REPLACEMENT PART IS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052687December 6, 2017
AIR BAGS
TAKATA RECALL. I RECEIVED A NOTICE ABOUT THIS OVER A YEAR AND A HALF AGO AND STILL HAVE NO RESOLUTION. THE DEALER TELLS ME THERE IS NO REPLACEMENT AND THAT I AM DRIVING A DANGEROUS VEHICLE THAT COULD KILL ME AND MY PASSENGERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052401December 4, 2017
AIR BAGS
TAKATA RECALL I HAVE GOT NOTICE THAT THE PASSENGER AIRBAG IS DANGEROUSLY DEFECTIVE AND MUST BE REPLACED., AND I SHOULD "CONTACT YOUR NEAREST DEALERSHIP IMMEDIATELY TO SCHEDULE A FREE REPAIR". MY LOCAL DEALER (SANTA MONICA FORD) DOES NOT HAVE THE PARTS, AND CAN NOT SAY WHEN THEY WILL BE AVAILABLE. THE NOTICE FROM TK HOLDINGS IMPLIES THAT ALL REPAIRS SHOULD BE COMPLETED BY 27 DECEMBER. WHEN WILL THE PARTS BE AVAILABLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051598November 30, 2017
UNKNOWN OR OTHER
THE PASSENGER SIDE DOOR COULD NOT BE OPENED FROM THE INSIDE. ONLY THE OUTSIDE DOOR HANDLE COULD OPEN IT SUCCESSFULLY. THE DEALER HAS ORDERED PARTS FOR A REPAIR. HE INDICATED THAT THERE IS NO RECALL ON THIS ISSUE, ALTHOUGH I RECALL A NOTIFICATION ABOUT DOOR PROBLEMS. SEVERAL YEARS AGO THE LEFT DRIVER'S SIDE DOOR HAD THE SAME PROBLEM AND REQUIRED A DEALER FIX. THIS APPARENT DEFECT IN DOOR DESIGN POSES A POTENTIALLY SERIOUS SAFETY RISK IF AN OCCUPANT NEEDS TO EXIT THE VEHICLE IN AN EMERGENCY. IT SEEMS HIGHLY UNLIKELY THAT BOTH DOORS WOULD MALFUNCTION (AT DIFFERENT TIMES) IF THERE WAS NOT SOME INHERENT DESIGN DEFECT. IN BOTH INSTANCES THE INABILITY TO EXIT THE VEHICLE VIA THE USUAL INSIDE DOOR MECHANISM OCCURRED WHEN THE VEHICLE WAS PARKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045937November 14, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (ADVANTAGE FORD LINCOLN, 1031 CENTRAL AVE, DUARTE, CA 91010) AND WAS INFORMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046047November 14, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (SUNNYVALE FORD IN SUNNYVALE, CA, 408-522-0200) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045358November 11, 2017
AIR BAGS
AIRBAG RECALL ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044747November 8, 2017
AIR BAGS
TAKATA RECALL. WHEN CONTACTED AFTER 6 MONTHS OF WAITING, FORD DEALER SAID TAKATA HAD DECLARED BANKRUPTCY AND THEY WEREN'T FIXING THEM UNTIL THAT WAS FINISHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042843November 3, 2017
AIR BAGS
TAKATA RECALL. WE WERE NOTIFIED IN 2016 THAT OUR VEHICLE IS ON THE TAKATA AIRBAG RECALL LIST. UPON CONTACTING OUR LINCOLN DEALER WE WERE TOLD THE AIRBAG WOULD BE REPLACED IN EARLY 2017. WE HAVE NOT HEARD BACK SINCE. IT IS NOW NOVEMBER 2, 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042188November 1, 2017
AIR BAGS
TAKATA RECALL - CALLED DEALER (ROBINSON BROTHERS LINCOLN BATON ROUGE, LOUISIANA) AND THEY TOLD ME THEY DID NOT HAVE THE PARTS AT THIS TIME AND THAT I SHOULD WAIT FOR ANOTHER LETTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041050October 30, 2017
AIR BAGS
THE DEALER HAS NOT RESPONDED TO MY MANY CALLS FOR SERVICE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041080October 30, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MITCHELL LINCOLN (1222 RUCKER BLVD, ENTERPRISE, AL 36330, (334) 347-9201) CONFIRMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039964October 26, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DOWNS FORD, INC. AT (732) 349-2240 (360 HWY 37 EAST, TOMS RIVER, NJ 08753) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT ALSO CALLED ALL AMERICAN FORD POINT PLEASANT AT (732) 719-6100 (3306 BRIDGE AVE, POINT PLEASANT, NJ 08742) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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