Lincoln MKZ Complaints (2012)

205 consumer complaints on file.

#11271446October 28, 2019
STEERING
TL* THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT STATED THAT THE POWER STEERING ASSIST MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN IN EITHER DIRECTION. ALSO, 'SERVICE ADVANCETRAC' AND 'SERVICE STEERING ASSIST' WERE DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271477October 28, 2019
SERVICE BRAKES
TWO WEEKS AGO I GOT IN MY CAR AND DROVE DOWN TO THE INTERSECTION AT THE END OF MY STREET. WHEN I HIT THE BRAKE PEDAL, NOTHING HAPPENED OTHER THAN THE SUDDEN APPEARANCE OF THREE DASHBOARD WARNING LIGHTS ABOUT BRAKE FAILURE. THE CAR WOULD NOT STOP AND CONTINUED INTO THE INTERSECTION. BEFORE CALAMITY STRUCK, I MANAGED TO PULL UP THE PARKING BRAKE AND TURN THE CAR INTO THE CURB, STOPPING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267957October 11, 2019
POWER TRAIN
AT 69,000 MILES THE TRANSMISSION IN MY 2012 LINCOLN MKZ FAILED DUE TO DEFECTS IN MATERIALS AND WORKMANSHIP, ACCORDING TO MY LINCOLN/FORD DEALER. WHEN ACCELERATING INTO OVERDRIVE, THE TRANSMISSION WOULD SHUDDER AND EXPERIENCE SHIFTING PROBLEMS, USUALLY AROUND 40 MPH. THE SHIFTING ISSUE OCCURRED WHETHER DRIVING ON CITY STREETS OR ON THE HIGHWAY. UPON INSPECTION, THE DEALER DETERMINED THE TRANSMISSION WAS DAMAGED BEYOND REPAIR DUE AN EXCESSIVE AMOUNT OF METAL SHAVINGS LEFT BEHIND IN THE MANUFACTURING AND ASSEMBLY PROCESSES. THE UNREMOVED SHAVINGS HAD ACTED AS AN ABRASIVE CAUSING EXCESSIVE WEAR AND TEAR ON TRANSMISSION'S COMPONENTS. THIS CONDITION RESULTED TRANSMISSION FAILURE. THE ONLY REMEDY--REPLACE THE TRANSMISSION. THE REPAIR WAS DONE AT THE DEALERSHIP BUT SINCE THE POWERTRAIN WAS OUT OF WARRANTY I HAD TO BEAR THE TOTAL COST OF THE REPAIR. THIS DEFECT IS VERY SERIOUS BECAUSE THE POWERTRAIN COULD MALFUNCTION AT ANY TIME AND WITHOUT ANY WARNING RESULTING IN SERIOUS INJURY AND/OR DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266703October 7, 2019
STEERING
MY TRACTION CONTROL AND ADVANCED TRACTION CONTROL LIGHTS ARE ON AND I HAVE NO POWER STEERING. THERE WAS A PREVIOUS RECALL ON THIS AND THE DEALER SAID NOT FOR MY VIN NUMBER. MY ELECTRIC POWER STEERING ISN'T WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254457September 10, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
I WAS AT THE GAS STATION PUTTING GAS TO MY CAR WHEN I NOTICED FLAMES COMING FROM THE ENGINE THEN I TOLD THE PEOPLE AROUND THE STAFF OD THE GAS STATION SHUT OFF ALL THE GAS PUMPS AND HELP ME TO TRYIED TO USE EXTINGUISHERS TOEND THE FIRE UNTIL THE FIRE DEPARTNEN PEOPLE CAME. I DO NOT REALY KNOW WHAT HAPOENED BUT IWAS HAVING SOME ELECTRICAL PROBLEMS AND WAS SMOKING WHEN WE WERE DRIVING THE CAR. WE THOUGHT NEED ANTIFREEZE LIQUID AND PUT IT BUT STILL RUNNING WEIRD.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11246013August 23, 2019
STEERING
POWER STEERING ASSIST FAULT. THIS HAS HAPPENED TWICE NOW. FIRST INCIDENT WAS SEPTEMBER 29TH 2018, SECOND WAS TODAY AUGUST 23RD 2019. THERE WAS A RECALL PREVIOUSLY BUT ISN'T ONE FOR MY VIN NUMBER. VEHICLE FIRST TIME WAS IN MOTION ON CITY STREET, SECOND TIME WAS STATIONARY IN DRIVEWAY OF HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243345August 12, 2019
AIR BAGS
TL* THE CONTACT OWNED A 2012 LINCOLN MKZ. THE CONTACT STATED THAT WHILE ON THE INTERSTATE DRIVING 50 MPH, THERE WAS A TWO VEHICLE COLLISION AND ALL THE VEHICLE ATTEMPTED TO STOP BUT IT CAUSED MULTIPLE COLLISIONS. THE CONTACT DEPRESSED HER BRAKE PEDAL HOWEVER SHE CRASHED INTO THE REAR OF THE VEHICLE IN FRONT. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BRUISES TO THE STOMACH FROM THE SEAT, HEAD, BOTH SHOULDERS, KNEES, CHEST AND BOTH ARM INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT MENTIONED THE OTHER DRIVER WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE VIN WAS PART OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. BUT DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11242528August 8, 2019
SEAT BELTS, STEERING, WHEELS
AUG 2, MY HUSBAND & I WERE APPROACHING A 4-WAY LIGHT NEAR OUR NEIGHBORHOOD. WE WERE SLOWING DOWN TO TURN RIGHT AT THE INTERSECTION. AS WE BEGAN THE TURN, THE TIRES LOCKED & OUR CAR SLIDE LEFT ACROSS LANES THAT RESULTED IN A CRASH. BOTH AIRBAGS DEPLOYED. I WAS THROWN INTO THE WINDSHIELD, DESPITE MY SEAT-BELT, BUSTING IT. THEN, MY AIRBAG DEPLOYED. IT WAS LIKE MY HUSBAND HAD NO CONTROL OF THE VEHICLE. BOTH AIRBAGS DEPLOYED. TIRES WERE STILL LOCKED WHEN TOW-TRUCK ARRIVED. OTHER CAR INVOLVED DID NOT HAVE THIS ISSUE. WE DO NOT HAVE A HYBRID, BUT WONDER IF THE STEERING RECALL THAT STARTED WITH 2012 MKZ HYBRIDS & OTHERS COULD INVOLVE ADDITIONAL MODELS LIKE OURS (RECALL 15V340000). WHAT WE EXPERIENCED WAS NOT NORMAL.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11228689July 1, 2019
SERVICE BRAKES
STARTED VEHICLE IN PARKING LOT. BRAKE LIGHT, ABS, TRACTION CONTROL LIGHTS ALL ON. BACKED OUT OF PARKING SPOT. THOUGHT I COULD GET IT HOME. PULLED OUT ONTO CITY STREET. TOTAL BRAKE FAILURE; PEDAL WENT ALL THE WAY DOWN. DID NOT REMEMBER TO USE EMERGENCY BRAKE TO STOP, BUT PUT INTO PARK TO GET VEHICLE TO STOP. MANAGED TO PULL INTO ANOTHER PARKING LOT, CONTINUING TO PUT INTO PARK TO STOP. CALLED AAA AND HAD TOWED. DEALER INVOICE STATES, "VERIFIED CUST CONCERN. EXPERIENCED NO POWER BRAKE ASSIST ON VEHICLE. R&I THE ABS CONTROL MODULE FOR INTERNAL FAULT...."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219762June 13, 2019
ELECTRICAL SYSTEM, SEATS
SEAT HEATING AND COOLING CONTROL SHUTS OFF AFTER AFTER BUTTON IS DEPRESSED. UPON TROUBLE SHOOTING IT WAS FOUND THAT SOMETHING SHORTED A PIN ON THE CONTROL MODULE LOCATED UNDER THE PASSENGERS SEAT TO THE EXTENT THAT THE FEMALE PIN CONNECTOR WAS COMPLETELY MELTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210374May 28, 2019
STEERING
TL* THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. WHILE DRIVING 25 MPH, THE STEERING FAILED AND THE POWER ASSIST WARNING INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206753May 10, 2019
STRUCTURE:BODY
DOOR LATCH WILL NOT KEEP DOOR LOCKED. DOOR SOMETIMES WILL NOT CLOSE UNLESS A PERSON PLAYS WITH THE LATCH TO MANIPULATE THE HOOKS TO GET DOOR TO CLOSE. HAS ONLY HAPPEN, SO FAR, WITH THE CAR STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206413May 9, 2019
STRUCTURE:BODY
SHORTLY AFTER I HAD THE TAKATA RECALL FIXED, I HAD THE FOLLOWING THINGS HAPPEN TO THE VEHICLE: INTERIOR DRIVER'S DOOR HANDLE WILL NOT OPERATE. PRIOR TO THAT THE DRIVER'S WINDOW WOULD NOT OPERATE. MYSTERIOUSLY, THE WINDOW BEGAN OPERATING, THEN THE INTERIOR DOOR HANDLE FAILED. THE VEHICLE WAS STATIONARY WHEN EACH INCIDENT OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205341May 2, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE TAIL LIGHT ASSEMBLY KEEPS GOING OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194283April 6, 2019
STEERING
POWER STEERING WENT WITHOUT ANY WARNING HAS RECALL ON OTHER MKZ OF THAT YEAR BUT NOT MINE. I PUT IT REVERSE AND HAD NO POWER STEERING LUCKY I WAS NOT DRIVING WHEN IT WENT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192491March 29, 2019
STEERING
STATIONARY, STARTED,NO POWER STEERING.STATED POER STEERING ASSIST FAULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182537February 26, 2019
AIR BAGS
I RECEIVED A LETTER IN MARCH OF 2017 STATING THAT THERE WAS AN IMPORTANT SAFETY RECALL REGARDING THE PASSENGER AIRBAG IN MY CAR. THE LETTER STATED THAT A RUPTURED INFLATOR MAY RESULT IN METAL FRAGMENTS STRIKING VEHICLE OCCUPANTS. I STOPPED HAVING PASSENGERS SIT IN THE FRONT SEAT OF MY CAR, INCONVENIENT BUT SAFE. THIS LETTER CAME TWO YEARS AGO!!! I MADE AND DOCUMENTED THREE CALLS REGARDING THIS ISSUE TO NO AVAIL. TODAY I AGAIN CALLED LINCOLN COOPERATE AND WAS TRANSFERRED TO TASKA LINCOLN IN CRANSTON RI. I WAITED ON THE LINE FOR 17 MINUTES BUT HAD TO HANG UP BECAUSE MY LUNCH ENDED. THIS IS SO RIDICULOUS! TWO YEARS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173897February 4, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTICE FOR MANUFACTURER RECALL NUMBER: 19S01 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME. THE CONTACT STATED THAT NICK MAYER LINCOLN (6180 MAYFIELD RD, MAYFIELD HEIGHTS, OH 44124, (440) 442-8000) MAY BE ABLE TO PROVIDE THE RECALL REPAIR. IN ACCORDANCE TO THE TERMS SPECIFIED IN THE MAY 4, 2016 AMENDMENT TO THE TAKATA CONSENT ORDER IN EA 15001, THE CONTACT WOULD BE ABLE TO RECEIVE THE PART; HOWEVER, THE DEALER DID NOT KNOW WHEN THE PART WOULD BE AVAILABLE. THE VEHICLE WAS ALSO INCLUDED IN NHTSA ACTION NUMBER: EA15001 (AIR BAGS). THE DEALER HAD BEEN CONTACTED FOR WEEKS. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. .*BF CONSUMER STATED DEALER REPLACED THE PARTS FOR THE RECALL.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166307January 10, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL LETTER IN MAY OF 2018. THE DEALER (SAM GALLOWAY FORD LINCOLN, 1800 BOY SCOUT DR, FORT MYERS, FL 33907) STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER HAD THE AIRBAG REPAIRED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163838December 28, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT CALLED BRINSON FORD AT 903-874-8880 (LOCATED AT 1951 MARTIN LUTHER KING JR. BLVD, CORSICANA, TX 75110) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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