Lincoln MKZ Complaints (2008)

281 consumer complaints on file.

#11187467March 18, 2019
SERVICE BRAKES
ABS ENGAGED ON SNOWY ROAD. NOW, BRAKE PEDAL IS EXTREMELY SOFT/SPONGY...DOES NOT ENGAGE UNTIL PEDAL IS FULLY DEPRESSED. COUNTY ROAD. STRAIGHT-LINE STOP. REPLACED BRAKE MASTER CYLINDER AND PERFORMED FACTORY PRESSURE/SERVICE BLEED. CAUSE IS CERTAIN TO BE THE HISTORICALLY FAULTY ABS HCU/CONTROL MODULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180100February 14, 2019
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. WHILE ATTEMPTING TO OPEN ALL THE VEHICLE'S DOORS, THE DOOR HANDLES FRACTURED. ALSO, THE REAR LOCKS FAILED TO OPERATE THE DOORS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT AN UNKNOWN ELECTRICAL MOTOR SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157170December 9, 2018
SERVICE BRAKES
WENT TO STOP IN WINTER CONDITIONS AND THE BRAKE PEDAL WENT TO THE FLOOR. ALMOST REAR ENDED THE CAR AT THE STOP SIGN, HAD TO GO TO THE SHOULDER TO AVOID HITTING THEM. NOW THE ABS, TRACTION CONTROL, AND BRAKE SYSTEM LIGHT COME ON AS SOON AS I REACH 15 MPH. I HAVE HAD ALL THE ROTORS, CALIPERS, AND BREAK PADS REPLACED. STILL HAVING THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154413November 28, 2018
WHEELS
TIRES CONSTANTLY GOING FLAT BECAUSE OF RIM.I WOULD NEVER PURCHASE ANOTHER LINCOLN EVER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152266November 18, 2018
AIR BAGS
TAKATA RECALL.PREVIOUS REPORT NUMBER 11048667. RECEIVED MORE RC NOTICES SINCE ORIGINAL COMPLAINT. ALSO RECEIVED NOTICE OF PART (S) AVAILABILITY. CALLED DEALER JULY 2018 FOR APPOINTMENT AND HAVE NOT HEARD BACK FROM THEM SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152350November 18, 2018
AIR BAGS
TAKATA RECALL, THE AIRBAG LIGHT ON THE PASSENGER SIDE SUDDENLY ILLUMINATED WITHOUT ANYTHING TRIGGERING IT WHILE I WAS DRIVING TO WORK. IT SHOWS THAT THE PASSENGER AIRBAG IS OFF DUE TO HAVING SOME KIND OF WEIGHT ON THE SEAT. BUT THERE IS NOTHING ON THE SEAT AT ALL WHEN THE LIGHT ILLUMINATED. IT IS STILL ON AND STAYED ON. I READ ABOUT THE RECALL FOR THE TAKATA AIRBAGS AND I READ THE THE AIRBAG CAN EXPLODE DURING A CRASH AND THAT DEFEATS THE PURPOSE OF HAVING AN AIRBAG. IT'S SUPPOSED TO SAVE LIVES AND NOT TAKE THEM AWAY. I WOULD LIKE TO GET THIS FIXED AND RESOLVED BEFORE WINTER COMES IN FULL EFFECT AND TO AVOID ADDITIONAL PROBLEMS IF AN ACCIDENT DO OCCUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151119November 13, 2018
SERVICE BRAKES
BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR, VEHICLE INCREASINGLY DIFFICULT TO STOP AFTER ABS EVENT. 11/10/18-DEALER PERFORMED DIAGNOSTICS INDICATING REAR ROTORS NEED REPLACING, AUTHORIZED REPAIR. 11/10/18 AFTER REPLACING ROTORS DEALER STATES REAR CALIPER ACTION IS ERRATIC, STATES REAR CALIPERS NEED REPLACED DUE TO ERRATIC ACTION. AUTHORIZED REPAIR WITH OEM FORD PARTS, NOT AVAILABLE UNTIL 11/12/18. DEALER VEHEMENTLY DENIES HCU IS THE ISSUE EVEN AFTER I PROPOSE THIS SCENARIO. STATES NOT THE HCU 11/12/18-DEALER CALLED SAID PEDAL IS MUCH BETTER, HOWEVER, ALTHOUGH THERE ARE NO INDICATIONS OR CODES, HCU IS FAULTY, WANTS ME TO PICK UP CAR. STATES THAT PEDAL TRAVEL RETURNS, BUT MIGHT WANT TO HAVE THE HCU REPLACED. !! DEALER PREVIOUSLY STATED HCU WAS NOT THE ISSUE, THE REAR CALIPERS WERE: DUE TO ERRATIC BEHAVIOR. SERVICE TO THIS POINT TO HAVE COMPONENTS REPLACED, THAT HAVE NOT RESOLVED INITIAL COMPLAINT VEHICLE WAS PREVIOUSLY INVOLVED IN FRONTAL CRASH FROM PREVIOUS OWNER. DETAILS WERE NOT IMMEDIATELY AVAILABLE TO ME. WILL BE REQUESTING DEALER ASSISTANCE WITH PART REPLACEMENT IN THIS SCENARIO.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11151064November 12, 2018
SERVICE BRAKES
I WAS GOING ABOUT 35 MPH AND STARTED SLOW DONE TO A STOP AND IT FELT LIKE THE CAR JUST WOULDN'T STOP I PUSHED THE PEDAL TO WHAT FELT LIKE THE FLOOR AND NOW TO STOP IT NEEDS TO BE PUSHED ALL THE WAY. IT FEELS UNSAFE. IF I WOULD HAVE HAD A CAR IN FRONT OF ME I WOULD HAVE REAR ENDED THEM.THIS IS A REAL ISSUE AND DANGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143751October 29, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO LIVERMORE FORD LINCOLN (2266 KITTY HAWK RD, LIVERMORE, CA 94551, (925) 294-7700) WHERE IT WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 17V240000 (AIR BAGS) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED AFTER THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 109,086.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143812October 29, 2018
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133245October 4, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE RECALL NOTICE INDICATED THAT THE PART WAS UNAVAILABLE AND A LOANER VEHICLE WAS AN OPTION; HOWEVER, THE DEALER (SCHUMACHER LINCOLN OF DELRAY, 561-454-1800, LOCATED AT 2102 SOUTH FEDERAL HIGHWAY, SUITE B, DELRAY BEACH, FL 33483) STATED THAT A LOANER VEHICLE WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133202October 3, 2018
SERVICE BRAKES
BRAKES SPONTANEOUSLY WENT SOFT, DURING TRAVEL (30 MPH?). CHANGED MASTER CYLINDER WHICH SEEMED TO RESOLVE ISSUE. COUPLE OF WEEKS LATER, HAPPENED AGAIN UWHILE IN MOTION. MASTER CYLINDER CHANGED 2ND TIME UNDER WARRANTY. HAPPENED THIRD TIME WITHIN WEEKS TRAVELING ABOUT 50 MPH. THE THIRD TIME, IT HAPPENED UPON APPLICATION OF BRAKES (NOT AGGRESSIVE) WHICH CAUSED ABS ACTIVATION. PULSE WAS FELT IN BRAKE PEDAL AND IMMEDIATELY BRAKES PEDAL WENT SOFT (ALMOST TO FLOOR). PUMPING BRAKE PEDAL FIRMED THE BRAKES. COUPLE OF DAYS LATER, TESTED ABS ON GRAVEL ROAD BY AGGRESSIVE BRAKING, ABS ACTIVATION AND BRAKES WENT SOFT IMMEDIATELY DURING THE ACTION. PUMPING UP BRAKES RESULTED IN FIRMING, AT TOP OF BRAKE PEDAL TRAVEL WITHOUT SLOWING VEHICLE THEN INTO SOFT TRAVEL THROUGH 3/4 TRAVEL UNTIL FIRMED AGAIN AT BOTTOM OF TRAVEL. CONCERN IS THAT IN THE EVENT OF EMERGENCY BRAKING WHICH ACTIVATES ABS, TYPICAL BRAKING CHANGES TO 'SOFT PEDAL' (BELIEF OF FAILED BRAKES) AND POTENTIAL FOR PANIC AND RESULTING COLLISION. DEALER TESTED SYSTEM TODAY (10/03/2018) AND COULD NOT DIAGNOSE ANY PROBLEM. NO DASH LIGHT WAS EVER ACTIVATED IN ANY OF THE EVENTS DESCRIBED. NO BRAKE FLUID LEAK DETECTED, NO LOSS OF BRAKE FLUID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131209October 2, 2018
AIR BAGS
2008 LINCOLN MKX. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131571September 25, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE VEHICLE WAS TAKEN TO BEACH FORD (2717 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452, (757) 486-2717) FOR A REPLACEMENT APPOINTMENT; HOWEVER, WHEN THE CONTACT ARRIVED, SHE WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT WAS PROMISED THAT THEY WOULD RESERVE A REPLACEMENT PART FOR HER, BUT WITH NO TIMEFRAME. THE FIRST TIME THE MANUFACTURER RESERVED A REPLACEMENT PART FOR THE CONTACT AND SENT HER A CONFIRMATION EMAIL. AFTERWARDS, THE CONTACT MADE THE INITIAL APPOINTMENT WITH THE DEALER. THE SECOND TIME THE MANUFACTURER APOLOGIZED REPEATEDLY, BUT OFFERED NO FURTHER ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130828September 23, 2018
SERVICE BRAKES
CAR WAS MOVING HIT BUMP IN ROAD AND BRAKE PEDAL WENT TO FLOOR.THINKING PROBLEM WAS BRAKE PADS AND CALIPERS HAD FRONT AND READ PADS AND CALIPERS INSTALLED STILL LOW BRAKE PEDAL.WENT TO LINCOLN DEALER HAD BRAKE FLUSH PREFORMED BY LINCOLN DEALER,REPORT CAME BACK IT WAS MY HYDRAULIC CONTROL MODULE COSTING $1,306 PLUS TAX LABOR IS SEPARATE COST. HAD CAR APPRAISED AT LINCOLN DEALER I BROUGHT CAR FROM APPRASIL CAME BACK $ 3,300 DOLLARS. PART IS HALF CURRENT VALUE OF CAR.STILL PAYING FOR CAR . CAR WAS PRICED AT APPROXIMATELY $7800.IN THE FIRST YEAR ALMOST STARTING SECOND YEAR OF 4 YEAR LOAN.FEELING VERY HELPLESS ALSO DEALER WHO PREFORMED BRAKE FLUSH AND DIAGNOSIS SAYS CAR IS UNSAFE TO DRIVE HAVE THE RESULTS FROM DEALER IN WRITING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130388September 20, 2018
ENGINE, AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. ALSO, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER (PREMIER FORD LINCOLN, 5001 GLENWOOD RD, BROOKLYN, NY 11234, 888-381-4515) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 140,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128444September 10, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTIFICATION FROM THE NEW YORK DMV/MVA REGARDING NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RC LACY FORD LINCOLN SUBARU (25 MAPLE AVE, CATSKILL, NY 12414, (518) 943-4300) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124505September 5, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION FROM THE NEW YORK MVA/DMV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO CITY WORLD FORD (3305 BOSTON RD, BRONX, NY 10469, (718) 881-7900), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123303August 29, 2018
AIR BAGS
WE ARE CONTINUALLY RECEIVING LETTERS ABOUT NOT HAVING THE RECALL TAKEN CARE OF. HOWEVER, WE HAVE BEEN TOLD THAT THERE IS NO LOANER AVAILABLE OR ARE UNDER A LONG LIST OF OTHER OWNERS WAITING, OR THE PARTS WILL TAKE A FEW DAYS. I TRIED CALLING THE NHTSA HOTLINE AND BOTH TIMES THE CALL WAS DISCONNECTED AFTER PICKUP. THIS IS ALL VERY FRUSTRATING AND SCARY TO HAVE TO DRIVE A CAR WITH A POTENTIAL FATAL DEFECT EVERYDAY AND AT LONG DISTANCES. THERE SHOULD BE AN ALTERNATIVE THROUGH RENTAL CAR BUSINESSES OR INDIVIDUAL INSURANCE TO ENSURE THE SAFETY OF THE DRIVERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120105August 15, 2018
SERVICE BRAKES
BREAK PEDAL WILL GO TO THE FLOOR THIS ALWAYS HAPPENS WHEN DRIVING. BREAKS WILL WORK BUT VERY SCARY TO DRIVE. THIS HAS HAPPENED 3 TIMES IN THE LAST YEAR. IT WAS TAKEN TO THE DEALER EACH TIME WITH NO RESOLVE. ALL BREAK, TRACTION CONTROL, EMG BRAKES LIGHTS CAME ON DEALER SAID ITS A HYDROLIC CONTROL UNIT $1500.00. ANOTHER REPAIR STATION HOOKED IT UP AND IT CAME BACK WITH A B1342, OCCUPANT SYSTEM MODULE. I HAD JUST HAD THE AIR BAG FIXED DUE TO RECALL. I WAS TOLD THIS OCCUPANT MODULE WILL CONTROL/MALFUNCTION OTHER AREAS OF THE AUTO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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