Lincoln MKZ Complaints (2013)

122 consumer complaints on file.

#11366757October 27, 2020
SERVICE BRAKES
WAS BACKING DOWN A SLOPED PAVED DRIVEWAY WHEN THE BREAK PEDAL WENT ALMOST TO THE FLOOR AND COULD BARELY STOP. INSPECTED AND FOUND THE LEFT FRONT BRAKE HOSE SPLIT/RUPTURED AND LEAKING BRAKE FLUID. THE RUPTURE WAS ON THE TOP SIDE OF THE HOSE WHERE IT CONNECTS TO THE METAL BRAKE LINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364467October 15, 2020
ENGINE
DRIVING TIME 11:00AM TO 11:45AM, ROUND TRIP 3.5 MILES, SIDE ROAD, IN MOTION, SUNNY 66. 3 TIMES THE MOTOR DROPPED POWER, CAR COULD NOT MOVE. MOTOR WAS STILL RUNNING, SHAKING AND LIKE IT WAS NOT GETTING AIR. HAD TO STOP IN TRAFFIC AND TURN OFF VEHICLE AND RESTART. THIS THING IS A DEATH TRAP. THIS IS THE THIRD TIME I REPORTED THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363157October 7, 2020
ENGINE
ON 9/28/20 TRAVELING AT 40 MPH ON A 2 LANE SIDE ROAD THE MOTOR CUT OUT OR SHUT DOWN AND LOST ALL POWER. THIS IS THE SECOND TIME. THE LAST TIME WAS ON 2/7/20. I TOOK THE CAR TO MY FORD DEALER AND THEY FOUND NOTHING. I DID NOT TAKE IT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352711September 2, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO HAVE TRANSMISSION FLUID ADDED TO THE TRANSMISSION AND HAVE THE VEHICLE EXAMINED. THE CONTACT STATED THAT THE TRANSMISSION WAS CLEARED HOWEVER, THE NEXT DAY WHEN THE VEHICLE WAS TURNED ON AND ATTEMPTED TO SHIFT THE VEHICLE INTO DRIVE, THE VEHICLE FAILED TO SHIFT INTO THE DRIVE. A WARNING LIGHT STATED THAT A SHIFTER SYSTEM FAILURE HAD OCCURRED AND TO CHECK THE OWNERS MANUAL. THE CONTACT CONTACTED WEST HERR FORD LINCOLN SERVICE (10 CAMPBELL BLVD, GETZVILLE, NY 14068, (716) 688-5464) WHO INFORMED THE CONTACT THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 103,270.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351623August 27, 2020
POWER TRAIN
MKZ 2013 LINCOLN WITH SAME SYMPTOMS AND REQUIRED COMPONENT (BUSHING) CHANGE AS SAFETY RECALL 18S20. PLEASE INCLUDE THE MKZ 2013 LINCOLN SERIES IN THE RECALL 18S20 (VIEW ATTACHED)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351630August 27, 2020
WHEELS
DURING A SERVICE AT THE DEALERSHIP I WAS INFORMED THAT ALL MY WHEEL LUG NUTS NEEDED TO BE CHANGED BECAUSE OF SWELLING. PER THE MECHANIC, THIS IS A KNOW PROBLEM WITH THIS LUG NUTS ON THIS MODEL OF LINCOLN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340885July 22, 2020
SEATS
I'VE OWNED THE CAR 4 YEARS, DECIDED TO HAUL SOMETHING, PUT THE BACK SEAT DOWN AND IT WON'T GO BACK UP. SEEMS THE MIDDLE SEAT BELT IS STUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329422June 17, 2020
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONT DOOR LATCH FAILED TO SECURELY CLOSE. THE CONTACT USED A BUNGEE CORD TO SECURE THE DOOR. THE VEHICLE WAS TAKEN TO WILLIS FORD (15 N. DUPONT BLVD, SMYRNA, DE 19977), AND WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V331000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327135June 3, 2020
UNKNOWN OR OTHER
STRONG ODOR COMING FROM PASSENGER VENT WHEN CAR IS RUNNING. DOESN'T HAVE TO BE MOVING BUT MORE PREVALENT WHEN IT IS IN MOTION. OUTSIDE WEATHER DOESN'T MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327136June 3, 2020
UNKNOWN OR OTHER
THERE IS A THUMP WHEN THE CAR MOVES FORWARD OR BACK FROM A STOP. SOUNDS LIKE SOMETHINGS LOSE AND IS SHIFTING BACK AND FORTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320650April 9, 2020
STRUCTURE:BODY
ON APRIL 4TH, 2020. AFTER LEAVING THE FREEWAY AND MAKING A BRIEF STOPPED, A PASSENGER EXITED THE FRONT LEFT PASSENGER SIDES DOOR, AND ONCE THE PASSENGER REENTERED THE VEHICLE, THE DOOR WOULDN'T CLOSE, LATCH, OR LOCK. THE PASSENGER DOOR WILL BOUNCE BACK OPEN AFTER ATTEMPTING TO SHUT THE DOOR, THE DOOR REMAINED UNLOCKED AND THE LATCH WOULDN'T SWITCH TO THE LOCKED POSITION WHICH WOULD LOCK THE DOOR IN PLACE. THIS IS A HUGE SAFETY AND PRIVACY RISK, AS WE WOULD HAVE TO DRIVE HOLDING MANUALLY HOLDING THE DOOR SHUT, INCLUDING WHILE MAKING TURNS, DRIVING ON THE EXPRESSWAY, AND WHILE DRIVING IN VARIOUS DRIVING CONDITIONS. THIS IS INCREDIBLY DANGEROUS, ESPECIALLY IN LIMITED VISIBILITY, OR DURING DANGEROUS CONDITIONS SUCH AS SNOW, STORMS, AND ETC... THIS ALSO POSED A HUGE PRIVACY RISK, SINCE THE DOOR REMAINS OPEN AND UNLOCKED WITHOUT ANY WAY TO SECURELY CLOSE AND LOCK THE DOOR, ANY INDIVIDUAL CAN EASILY STEAL YOUR VEHICLE BY ENTERING THE UNLOCKED AND OPEN PASSENGER DOOR SIDE AND HOTWIRE THE CAR. THIS ALSO DRAINS THE BATTERY SINCE THE CAR IS TRYING TO ALERT THE OWNER THAT THE PASSENGER DOOR REMAINS OPEN. TO MY DISMAY, THIS VEHICLE AND YEAR (2013 LINCOLN MKZ) WAS INVOLVED IN A RECALL IN 2015 FOR THE SAME EXACT REASON, THE DEALERSHIP SEARCHED MY VIN, AND DIDN'T FIND A RECALL ON THE VEHICLE. FORD AND LINCOLN REFUSED TO WORK WITH ME ON THE PRICE OR ANYTHING, DESPITE LITERALLY THIS SAME MODEL HAVING A RECALL FOR THE SAME EXACT ISSUE THAT THE RECALLED 2013 LINCOLN MKZ MODELS HAD. THE ISSUE FOR THE FIRST RECALL WAS CAUSED BY A BROKEN SPRAWL TAB, WHICH A LOCAL MECHANIC LITERALLY DIAGNOSED. THE ISSUE LITERALLY HAPPENS WHILE STATIONARY, IN MOTION, ON A CITY STREET, AND HIGHWAY. THIS IS INCREDIBLY INFURIATING AND HAS CAUSED A $460 PRICE TAG ATTACHED TO THE REPAIRS FOR ONLY ONE DOOR, WHILE THE RECALL REPLACED ALL FOUR FOR FREE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309208February 14, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING
I WAS DRIVING MY CAR AND ALL OF A SUDDEN MY POWER STEERING GOES OUT TRACTION CONTROL AND PARK HILL ASSIST ALL FLASH. THIS IS THE SECOND TIME IT HAS HAPPENED TRAVELING 70 MPH . I WAS ABLE TO GET OFF OF THE ROAD BUT HAD A DIFFICULT TIME TURNING THE WHEEL AS IT FELT LIKE IT WAS ALMOST LOCKED. PLEASE ADVISE. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308688February 12, 2020
ENGINE
2013 LINCOLN MKZ, 3.7L WITH 32516 MILES 2/7/20 AT 9:30 AM TRAVELING AT 60 MPH ON A 4 LANE HIGHWAY THE MOTOR CUT OUT. DROVE IT TO THE FORD DEALER WHO RAIN DIAGNOSTICS AND FOUND NOTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307404February 6, 2020
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, POWER TRAIN
WHILE STATIONARY AFTER TURNING ON THE VEHICLE THERE IS A HARD SHIFT IN GEARS FROM PARK TO DRIVE. WHILE VEHICLE IS IN MOTION ON THE CITY STREET THERE IS A HARD SHIFT AROUND 35 MPH TO 55 MPH. WHILE DRIVING ON THE CITY STREET AFTER 5 MILES THE VEHICLE START SPUTTERING AND NOT SHIFTING GEARS PROPERLY THEN THERE ISN'T ANY ACCELERATION FROM A TRAFFIC LIGHT STOP AND GO. AND THEN IT PICKS BACK UP AND DRIVE HIGH RPM SOUND. OR HIGH REV SOUNDS. IN ADDITION THE GAS CAP UNIT IS FAULTY I REPLACED IT BEFORE AND NOW IT APPEARS IT HAS TO BE REPLACED AGAIN BECAUSE IT WON'T CLOSE PROPERLY. A P0171 CODE MAF SENSOR CAME UP ALONG WITH TRANSMISSION CODES FOR THE 5TH AND 4TH GEAR RATIO ACCORDING TO THE DIAGNOSTICS REPORTED FROM THE OB READING AND SOME ADDITIONAL CODES THAT I CAN'T EVEN DESCRIBE. FOR THE MOST PART THE VEHICLE STALLS WHILE DRIVING CITY AND HIGHWAY WHICH MAKES IT VERY DANGEROUS TO DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289299December 16, 2019
UNKNOWN OR OTHER
MY SYNC SOFTWARE ON MY LINCOLN MKZ WON'T UPDATE BECAUSE THE APIM IS DEFECTIVE. FORD/LINCOLN PREVIOUSLY PROVIDED A 5 YEAR WARRANTY EXTENSION ON THIS COMPONENT. THIS DEFECTIVE APIM CAUSES MY VOLUME TO EITHER TURN ALL THE WAY UP OR ALL THE WAY DOWN, NO IN BETWEEN. IT ALSO CAUSES THE MUSIC FROM MY PHONE TO PLAY ON MY PHONE SPEAKERS RATHER THAN THE CAR SPEAKERS AND ALSO RANDOMLY DISCONNECTS MY PHONE. THE FIVE YEAR WARRANTY EXPIRED ABOUT ONE YEAR AGO BUT I FEEL LIKE THIS SHOULD STILL BE COVERED BECAUSE IT CAUSES A SAFETY HAZARD WHEN MY PHONE DISCONNECTS AND I HAVE TO ATTEMPT TO FIX IT SO I CAN UTILIZE THE HANDS-FREE PHONE FEATURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282621November 27, 2019
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES) IN 2015. WHILE DRIVING VARIOUS SPEEDS, THE DOORS SUDDENLY OPENED. THE CONTACT STATED THAT THE DOOR LATCHES FAILED A TOTAL OF THREE MORE TIMES. THE CONTACT FOUND THAT THERE WAS A SUPPLEMENTAL RECALL IN 2017 PER NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES), BUT SHE DID NOT RECEIVE A RECALL NOTIFICATION. THE CONTACT TOOK THE VEHICLE TO OXMOOR FORD LINCOLN (LOCATED AT 100 OXMOOR LN, LOUISVILLE, KY 40222, 502-426-2500) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE SUPPLEMENTAL RECALL. THE MANUFACTURER WS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VEHICLE MET THE MANUFACTURING DATES OF THE RECALL AND THE LOCATION. THE MANUFACTURER PROVIDED CASE NUMBER: CAS24969610T1X3K6. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282489November 26, 2019
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. WHILE DRIVING 20 MPH, THE REAR PASSENGER SIDE DOOR OPENED WITHOUT WARNING. THE CONTACT MANAGED TO HOLD THE DOOR CLOSED WITH A TOWEL AND DROVE TO JACK DEMMER FORD (37300 MICHIGAN AVE, WAYNE, MI 48184, (734) 529-5521). THE DEALER TAPED THE DOOR CLOSED, BUT DID NOT DIAGNOSE THE VEHICLE. THE VEHICLE WAS THEN TAKEN TO SPIRIT FORD (4402 ANN ARBOR RD, DUNDEE, MI 48131, (734) 529-5521) WHERE IT WAS DIAGNOSED THAT THE REAR DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE DEALER STATED THAT THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED PER AN UNKNOWN RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 24889725, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS APPROXIMATELY 32,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258954September 30, 2019
STRUCTURE:BODY
DOOR LATCH BROKE IT IS UNDER RECALL WITH SOME 2013 LINCOLNS NOT ALL IT WAS IN OUR DRIVEWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257871September 24, 2019
STEERING
WARNING THEN AFTER DRIVING LONGER (70 MILES) IT WOULD NOT STEER. HAD TO GO GET IT RESET. THE FLUID WAS FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255515September 14, 2019
STEERING
I WAS DRIVING AND MY POWER STEERING SERVICE LIGHT CAME ON AND BECAME VERY HARD TO STEER AND NOW MY TRACTION CONTROL LIGHT IS ON. IT TELLS ME TO HAVE SERVICED IMMEDIATELY BUT WHEN I CALL LINCOLN DEALERSHIP THEY TELL ME THEY CAN'T EVEN GET ME IN TIL OCTOBER 16TH. I AM NOW CONCERNED THAT I MAY END UP IN A CRASH. I CAN'T BELIEVE THIS IS NOT A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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