Lincoln MKZ Complaints (2011)

185 consumer complaints on file.

#11289939December 18, 2019
SERVICE BRAKES
I WAS TRAVELING DOWN A HILL THAT ENDS WITH A STOPLIGHT ON A BACKROAD IN THE CITY. THE LIGHT TURNED RED, I APPLIED MY BRAKES AND MY FOOT WENT TO THE FLOOR WITH NO BRAKE PRESSURE. I WAS ABLE TO PULL OVER AND USE MY EMERGENCY BRAKE TO STOP ME. THERE WAS NO FLUIDS VISIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286485December 2, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
CAR IN QUESTION: 2011 LINCOLN MKZ HYBRID, 163,287 KM (101,484 MILES). DRIVING ON A CITY STREET ALL OF THE SUDDEN WARNING LIGHTS COME ON: ABS, TRACTION CONTROL, GIANT WRENCH, P/BRAKE LIGHT, SERVICE ADVANCETRAC. BRAKE PEDAL ALL THE WAY TO THE FLOOR, I BLEW A STOP SIGN, AS CAR WAS SLOWING DOWN, BUT THAN JUST ROLLED THRU THE INTERSECTION. HAD TO USE A PARKING BRAKE TO COME TO A COMPLETE STOP WHEN I WAS LOOKING FOR A SAFE SPOT TO PULL OVER. HAD TO REPLACE HYDRAULIC CONTROL MODULE AND ABS MODULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286486December 2, 2019
ENGINE
CAR IN QUESTION: 2011 LINCOLN MKZ HYBRID, 90,379 MILES DRIVING ON A HIGHWAY, WRENCH LIGHT COMES ON, CHECK ENGINE LIGHT COMES ON, NO POWER FROM THE ENGINE WHEN APPLYING A THROTTLE. DUE TO A VEHICLE BEING A HYBRID, COAST ON BATTERY POWER TO A SHOULDER. THROTTLE BODY HAD TO BE REPLACED. THERE WAS A RECALL FOR A FORD FUSION AND A MERCURY MILAN FOR THE SAME PROBLEM, BUT NO RECALL FOR A LINCOLN MKZ AND NO RECALL FOR A HYBRID. ALTHOUGH THEY USE EXACTLY THE SAME PART NUMBER FOR A THROTTLE BODY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282219November 25, 2019
SERVICE BRAKES
THE VEHICLE REMAINED WITHOUT BRAKES WHILE DRIVING. ONE WEEK AND I HAVE NO NEWS. PLEASE CALL LINCOLN AND HOW THE CAR CARRIES FOR 8 YEARS, THEY DID NOT WANT TO DO ANYTHING WHEN IT IS SOMETHING OF SAFETY AND LIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282314November 25, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. WHILE THE CONTACT'S WIFE WAS DRIVING AND ATTEMPTING TO APPLY THE BRAKES, THE BRAKE PEDAL LOWERED SLOWLY. THE CONTACT STATED THAT HIS WIFE STRUCK A FLOWER POT ON A NEARBY LAWN AND HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO REPAIRED THE MASTER CYLINDER, BUT THE FAILURE RECURRED. THE CONTACT RETURNED THE VEHICLE TO THE CERTIFIED MECHANIC WHO DISCOVERED A MECHANISM UNDER THE BRAKE PEDAL THAT PROHIBITED THE BRAKE PEDAL FROM BEING ABLE TO BE DEPRESSED APPROPRIATELY. THE MECHANISM WAS REMOVED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE; HOWEVER, THE CONTACT HAD NOT YET RECEIVED A RESPONSE. THE FAILURE MILEAGE WAS 40,000. THE CONSUMER STATED THERE WAS AN OBSTRUCTION ABOVE THE GAS AND BRAKE PEDALS. THE OBSTRUCTION PREVENT THE DRIVER FROM APPLYING THE NECESSARY PRESSURE TO THE PEDALS. A MECHANIC STATED THE FAILURE WAS DUE TO POOR RESPONSE TIMING OF THE VEHICLE'S MASTER CYLINDER. THE MASTER CYLINDER WAS REPLACED, BUT THE FAILURE RECURRED SEVERAL MORE TIMES. THE VEHICLE WAS INVOLVED IN 2 ACCIDENTS DUE TO THE FAILURE.*JS *JS *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11271448October 28, 2019
STEERING
THE FIRST TIME IT HAPPENED WAS WHILE DRIVING WHEN MY WHEEL LOCKED UP AND I WAS UNABLE TO TURN IT AT ALL. IT HAPPENED AGAIN AFTER GAS AT A GAS STATION, I WAS STATIONARY BUT THE STEERING WHEEL STILL LOCKED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268631October 15, 2019
STEERING
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. WHILE THE CONTACT ENTERED THE DRIVEWAY AT APPROXIMATELY 3 MPH, THE STEERING SEIZED AND THE POWER STEERING ASSIST AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT MANAGED TO DRIVE THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING ASSIST FAILED AND NEEDED TO BE REPLACED. GRIFFIN PHILLIS FORD (PA-257, SENECA, PA 16346, (814) 676-9295) REPROGRAMMED THE STEERING THREE ADDITIONAL TIMES, BUT THE SAME FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 24287519. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 74,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258667September 27, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
WRENCH APOEARS AND CAR SUDDENLY GOES IN LIMP MODE WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257263September 23, 2019
SERVICE BRAKES
I WAS DRIVING AT ROUGHLY 35MPH SUDDENLY AND WITHOUT ANY WARNING LIGHTS OR CHIMES, MY BRAKES LOST PRESSURE, THE PEDAL THEN SUNK TO THE FLOOR. UPON PUMPING THE BRAKES A FEW TIMES I WAS ABLE TO SLOW TO A STOP BUT THE PEDAL THEN CONTINUED TO SINK TO THE FLOOR. UPON GOING ALL THE WAY TO THE FLOOR, THE CAR BARELY STOPS AND PULLS HARD LEFT, AS IF THE PASSENGER SIDE FRONT BRAKES AREN'T WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257482September 23, 2019
STEERING
WHILE DRIVING THE CAR SEND A FAULT CODE OF SERVICE POWER STEERING AND LOSS OF POWER STEERING HAPPENS IMMEDIATELY. TOOK THE CAR TO THE DEALERSHIP THEY SAID THEY FIXED THE ISSUE (REPLACED POWER STEERING MOTOR AND REPROGRAMMED). PICKED UP THE CAR AND WITHIN 16 HOURS AS I WAS MAKING A TURN THE SAME ISSUE HAPPENED. THE CAR IS CURRENTLY STILL AT THE DEALERSHIP WITH NO SOLUTION TO THE PROBLEM. THERE SEEMS TO BE A RECALL OUT FOR 2011 MKZ FOR THIS REASON BUT FOR SOME REASON MY CAR VIN DOESN'T PULL UP THAT RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257488September 23, 2019
SERVICE BRAKES
AT ANY GIVEN TIME THE BRAKES WILL GO OUT IN THE CAR AND GIVE A FAULT CODE TO CHECK ABS SYSTEM. THIS HAS HAPPENED 4 TIMES OVER A 2 YEAR PERIOD, ONE OF THOSE TIMES I WAS GOING 55 MPH AND WENT TO STOP AT A YELLOW LIGHT. MY BRAKES FAILED AND I ENDED UP RUNNING THE RED LIGHT ALMOST HITTING A CAR STARTING TO CROSS FROM THE OTHER DIRECTION. ONCE YOU SHUT OFF THE CAR AND TURN IT BACK ON THE BRAKES WORK AGAIN LIKE NOTHING WAS EVER WRONG. I TOOK THE CAR TO THE DEALERSHIP AND THEY WERE NOT ABLE TO FIND ANYTHING WRONG WITH THE CAR. EACH TIME IT HAS DONE THIS THE DEALERSHIP CAN'T FIND ANYTHING WRONG. I'VE SEEN OTHER PEOPLE HAVING THE SAME ISSUE THAT HAS CAUSED ACCIDENTS, I'M NOT SURE WHY THERE HASN'T BEEN ANYTHING DONE ABOUT IT YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252100August 28, 2019
STEERING
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. WHEN ATTEMPTING TO MOVE THE VEHICLE INTO THE LEFT LANE, A BEEPING SOUND WAS HEARD AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. IN ADDITION, THE CHECK ENGINE, POWER STEERING SERVICE NOW, AND ADVANCETRAC SYSTEM INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ELECTRIC POWER ASSIST AND STEERING GEAR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 101,069.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246362August 26, 2019
WHEELS
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT THE WHEELS ON THE VEHICLE WERE LEAKING AIR. THE CONTACT DROVE TO BILL KNIGHT LINCOLN VOLVO (4111 S MEMORIAL DR, TULSA, OK 74145) FOUR TIMES. THE DEALER SANDED DOWN THE CORROSION ON THE INTERIOR OF THE RIM AND MOUNTED IT BACK ON THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR APPROXIMATELY FOUR YEARS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245424August 21, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS) WAS RECEIVED. AFTER CONTACTING OBAUGH FORD INC. (13 LEE JACKSON HWY, STAUNTON, VA) ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230335July 9, 2019
AIR BAGS
TAKATA RECALL. MY AIRBAG INDICATOR LIGHT REMAINS ON. BASED ON RESEARCH IT INDICATES THAT MY FRONT AIRBAGS MAY NOT ACTIVATE DURING AN ACCIDENT. THIS LIGHT APPEARED A FEW WEEKS AGO. THIS IS CONCERNING AS I OFTEN TRAVEL WITH SMALL CHILDREN AND MAKES ME WONDER ABOUT THE SAFETY OF EVERYONE IN THE CAR. UNABLE TO SALE CAR DUE TO THIS ISSUE. I DO NOT WANT TO PAY FOR A REPAIR IN WHICH THE MAKERS OF TAKATA INFLATORS ARE RESPONSIBLE FOR REPAIRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222677June 26, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS APPLIED AND TRAVELED TO THE FLOORBOARD WITHOUT WARNING. THE VEHICLE WAS TOWED TO CRAFT HYUNDAI (2625 LAKESIDE DR, LYNCHBURG, VA 24501, (434) 455-7060) WHERE IT WAS DIAGNOSED THAT THE CALIPERS, FRONT BRAKE PADS, MASTER CYLINDER, AND BRAKE HYDRAULIC CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE PARTS NEEDED TO BE REPLACED AGAIN. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192479March 29, 2019
STEERING
GOT IN MY CAR PUT IT IN REVERSE AND LOST POWER STEERING. FORD SAID ONLY SOME MKZ HYBIRDS ARE RECALLED BUT MINE ISN'T ON THE LIST. EVIDENTLY FROM WHAT I READ ALL OF THEM SHOULD BE RECALLED. MY CAR ONLY HAS 76,000 MILES ON IT SOME PEOPLE WAS A LOT LESS. I WAS LUCKY I WASN'T DRIVING AT THE TIME. WE LIVE ON A FIXED INCOME AND CAN'T AFFORD THE COST TO GET IT FIXED AT THE DEALERSHIP WHO WILL CHARGE A FORTUNE. I BOUGHT THIS CAR A MONTH AGO USED AND NOW AM OUT THE MONEY I PAID FOR IT. I PAID CASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187450March 18, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LINCOLN OF PARAMUS (LOCATED AT 670 NJ-17, PARAMUS, NJ 07652, (201) 649-1700) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183629March 2, 2019
ENGINE
P0016 CODE CAME UP.. LINCOLN ADVISES REPAIR WILL BE OVER $5000.00 TO FIX AND I SHOULD TRADE IN AND GET NEW CAR. JUST MADE LAST PAYMENT AND CAR ONLY HAS 66, 000 MILES ON IT. P0016 IS PART OF CLASS ACTION LAWSUIT. WATER PUMP IS LEAKING ON TIMING CHAIN WHICH WILL EVENTUALLY SEIZE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181672February 21, 2019
AIR BAGS
"TAKATA RECALL" - I DO NOT WANT THEM TO EXPODE SO I WOULD LIKE TO GET THEM FIXED IF POSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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