Lincoln MKZ Complaints (2007)

259 consumer complaints on file.

#11267695October 10, 2019
SEATS
HEATED SEAT HEATING ELEMENT IS OPEN. IF SOMEONE TURNS THE HEATED SEAT ON, IT COULD CAUSE A SHORT AND CREATE A FIRE IN THE SEAT CUSHION. VEHICLE COULD ME STATIONARY OR MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266833October 7, 2019
ENGINE
WE WAS GOING ON HWY AND THE CAR WENT TO HOT AND WE PULLED OVER STOPPED AND THE CAR STALLED.. COME TO FIND OUT IT IS THE WATER PUMP WE HAD NO SIGN WHEN WE CHECKED THE ENGINE AND THE WATER HAVE MIXED WITH THE OIL CAUSE WATER PUMP IS IN THE ENGINE AND IT WAS NO WAY OF US KNOWING SO THAT SHOULD BE A RECALL ON YOU ALL PART ..ITS NO WAY YOU CAN TELL EXCEPT THE MIXTURE OF OIL AND WATER..I NEED ANSWERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209061May 21, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
MY CAR HAS HAD THE BRAKE PEDAL GO ALL THE WAY TO THE FLOOR ON MULTIPLE OCCASIONS, WHILE THE VEHICLE WAS IN MOTION, OVER THE PAST COUPLE OF YEARS. IT WOULD SUDDENLY GO SOFT/SPONGY AND BRAKING DISTANCE WOULD INCREASE DRAMATICALLY. THE PROBLEM WOULD OCCUR WHENEVER THE VEHICLE WAS IN MOTION, QUITE RANDOMLY, EVERY COUPLE OF MONTHS. I HAVE BROUGHT IT TO SEVERAL FORD DEALERS, AND NONE OF THEM EVER HAD A LEGITIMATE FIX, ONLY SAYING THAT THE SPONGY BRAKE PEDAL RESOLVES ITSELF AFTER AWHILE, AND IT WOULD EVENTUALLY, BUT THE ISSUE WOULD ALWAYS RETURN AGAIN. THE FORD/LINCOLN DEALERS SAID THE ISSUE OF THE UNUSUALLY SOFT BRAKE PEDAL WAS RELATED TO THE ABS SYSTEM. RECENTLY, I WAS INVOLVED IN AN ACCIDENT BECAUSE WHILE THE VEHICLE WAS IN MOTION, THE BRAKE PEDAL ISSUE RETURNED, AND I WAS NOT ABLE TO BRAKE IN TIME, AS THE PEDAL WENT ALL THE WAY TO THE FLOOR, AND THE CAR DID NOT STOP AS IT NORMALLY WOULD HAVE. THIS IS A CRITICAL SAFETY ISSUE THAT NEEDS TO BE ADDRESSED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11206799May 10, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JACK O' DIAMOND DEALER (2600 W SW LOOP 323, TYLER, TX 75701 (903) 561-5225) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206533May 9, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
CAR WILL NOT START BECAUSE OF ELECTRICAL COMPUTER AND WHEN IT DOES START THE CAR STALLS WHEN OUT ON THE ROAD OR HIGHWAY PUTTING MY FAMILY OR MYSELF AT RISK OF INJURY OR DEATH. I CALLED LINCOLN HOTLINE AND THEY REFUSED TO PAY FOR THE REPAIR AFTER IT HAD ALREADY BEEN TO A DEALERSHIP FOR DIAGNOSTIC THEY COULDN'T FIGURE OUT WHAT WAS WRONG AND SAID IT WAS FINE THEN WENT TO PICK CAR UP AND IT WOULDN'T START. WHEN HOME TO GET SPARE KEY STILL SAME PROBLEM. I LIVE IN THE COUNTRY AND ALL FORD DEALERSHIPS ARE FAR AWAY FROM ME SO NOT CONVENIENT TO KEEP RUNNING BACK AND FORTH FOR A REPAIR THEY (FORD MOTOR COMPANY SHOULD HAVE TAKEN CARE OF. LET'S BE CLEAR THEY KNOW THERE IS A PROBLEM AND REFUSE TO FIX IT. TALKED TO 2 PEOPLE @ 1 800-241-3673 AND THE FLAT OUT TOLD ME THEY WILL NOT PAY FOR THE REPAIR. I'VE HAD THE CAR STALL IN AN INTERESECTION AND ON THE HIGHWAY SEVERAL TIMES . SOMETIMES I HAVE TO TURN THE KEY SWITCH 30 40 50 60 TIMES OR MORE TO GET IT TO START. THE TSB FROM FORD MOTOR CO. SAYS THAT WHEN CHANGING THE BATTERY IN THE 2007 LINCOLN MKZ IT WILL CAUSE A PROBLEM WITH THE ECM THE BRAIN CAUSING THE PROBLEMS I DESCRIBED. I EVEN TOLD THEM ABOUT STALLING ON THE HIGHWAY AND THEY STILL REFUSE TO PAY FOR THE REPAIR. THEY DID FIX MY AIR BAD OUT OF WARRANTY BUT WON'T FIX THIS . I FIND THIS UNACCEPTABLE AND REFUSE TO PAY FOR IT OUT OF MY OWN POCKET. CAN YOU HELP PLEASE AFFECTED CARS WOULD BE 2007 LINCOLN MKZ. MERCURY MILAN AND FORD FUSION. I'M SURE IT NOT AN ISOLATED PROBLEM. THE PROBLEM STARTED LAST YEAR 2018 I DON'T REMEMBER THE EXACT DATE I WILL PUT IN THE DATE BOX BELOW THE DATE FORD MOTOR COMPANY/ LINCOLN REFUSED TO DO REPAIR FREE OF CHARGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204727April 30, 2019
WHEELS
CHROME WHEELS CONSTANT PEELING AND FLAKING. HAVE HAD TIRES RE-SEALED BUT KEEP GETTING FLAT TIRES, PARKED AND DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204230April 28, 2019
SERVICE BRAKES
BRAKE PEDAL SINKS AFTER ABS ACTIVATES IT HAS HAPPENED MANY TIMES EVEN AFTER REPLACING MASTER CYLINDER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195853April 12, 2019
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. WHILE DRIVING 5 MPH, THE BOLTS FRACTURED AND CAUSED THE VEHICLE FRAME TO LOWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BOLTS FRACTURED. THE FRAME WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193041April 1, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO LINCOLN OF SMITHTOWN (501 MIDDLE COUNTRY RD, SAINT JAMES, NY 11780) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V740000 (AIR BAGS). WHEN THE CONTACT RETRIEVED THE VEHICLE, THE AIR BAG WARNING INDICATOR WAS STILL ILLUMINATED. THE DEALER EXPLAINED THAT TWO SEAT SENSORS WERE DAMAGED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190464March 21, 2019
AIR BAGS
TAKATA RECALL I TOOK MY VEHICLE TO THE DEALERSHIP FOR AIRBAG RECALL. WHEN I RECEIVED MY VEHICLE BACK, THE AIRBAG LIGHT WAS ON. THEY CLAIMED THAT THEY DID NOT GO NEAR ANYTHING THAT WOULD CAUSE THE AIRBAG LIGHT TO COME ON AND THAT I WOULD HAVE TO PAY TO HAVE IT DIAGNOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180871February 18, 2019
AIR BAGS
TAKATA RECALL, FORD SAID THEY WOULD ADDRESS THE PROBLEM THE THIRD QUARTER OF 2018. ALWAYS THE CLAIM OF NO PARTS THE QUESTION WILL FORD EVER FIX THIS PROBLEM? CAR CAN NOT BE USED FOR MULTIPLE PASSENGERS. DEALERS HAVE NOT HAD ANY PARTS TO DATE 2/18/2019. GOVERNMENT SHOULD RESTRICT ALL NEW CAR SALES UNTIL A FUNCTIONAL PROGRAM WITH ACTUAL REPAIRS ARE UNDERWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176427February 12, 2019
AIR BAGS
PASSENGER AIRBAG NOT FUNCTIONAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176225February 11, 2019
SEATS
USED REMOTE TO START CAR AND AFTER A I GOT IN I SMELLED SMOKE. I LOOKED AROUND AND SEEN SMOKE COMING FROM THE PASSENGER SEAT. I GOT OUT AND OPENED THE PASSENGER SIDE DOOR AND SMOKE CAME POURING OUT FROM UNDER THE SEAT. THE HEATING UNIT CAUGHT THE SEAT ON FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11171224January 21, 2019
AIR BAGS
I RECEIVED A RECALL NOTICE AND TOOK MY VEHICLE TO THE DEALER IN VISALIA AS ADVISED AND THEY TOLD ME THEY CANNOT FIX THIS ISSUE THAT THE PARTS ARE DISCONTINUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11169999January 14, 2019
WHEELS:RIM, TIRES
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ EQUIPPED WITH BRIDGESTONE TURANZA EL TIRES, SIZE: P215/55R17 (NA). UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE DRIVER'S SIDE TIRES WERE FLAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE CHROME RIMS WERE POKING HOLES IN THE TIRES. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. THE CONTACT MENTIONED THAT THE TIRES WERE BOUGHT USED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 184,187. THE TIRE FAILURE MILEAGE AND DOT NUMBER WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166253January 10, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN FEBRUARY OF 2018. DON DAVIS FORD LINCOLN (633 N WATSON RD, ARLINGTON, TX 76011) STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163120December 22, 2018
AIR BAGS
TAKATA RECALL. WE/VE BEEN WAITING FOR OVER TWO YEARS TO GET OUR CAR REPAIED. WHEN COMPLAINING TO LINCOLN, THEY OFFERED A LOANER. HAVE CALLED THE 2 CLOSEST DEALERS, AND THEY HAVE NO LOANERS AVAILABLE. LINCOLN GIVES US THE RUN AROUND. MY GOD, THEY'RE IN THE CAR BUSINESS AND I CAN'T BELIEVE THEY DON'T HAVE LOANERS AVAILABLE. MY WIFE IS SCARED TO DEATH TO RIDE IN THIS CAR. CAN YOU HELP US?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161570December 18, 2018
AIR BAGS, STRUCTURE
2007 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER DECLINED TO HAVE THE AIRBAG REPLACED DUE TO THE DEALER DAMAGING A DECORATIVE PIECE THAT WOULD LEAVE AN OPEN HOLE IN THE DASHBOARD. THE CONSUMER OPTED TO WAIT UNTIL THE DEALER LOCATED A REPLACEMENT DECORATIVE PIECE, WHICH HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOTIFIED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161116December 13, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FOX FORD LINCOLN (2501 N ELSTON AVE, CHICAGO, IL 60647, (773) 687-7800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156474December 6, 2018
AIR BAGS, SEATS
THE HEATING ELEMENT IN THE DRIVER'S SEAT IS KNOWN TO GO BAD IN THE 2007 MODELS AND I THINK SOME 2008 FORD MODELS VEHICLE ALSO. WHEN I PUSH THE ELECTRIC HEAT SEAT BUTTON IT WILL TURN RED FOR A MINUTE BUT THE HEATING ELEMENT WILL NOT WORK IN THE BACK OR IN THE SEAT AREA OF THE DRIVER'S SIDE. OTHER PEOPLE I KNOW HAVE HAD THE SAME PROBLEM WITH THEIR FORD SAME HERE DIFFERENT MODEL AND MAKE AND HAVE FOUND THE SOLUTION TO BE A NEW WIRING HARNESS / CONNECTOR TO REPLACE THE FACTORY ONE APPARENTLY ONE OF THE WIRES BURNT OUT FROM THE FACTORY CAUSING IT TO SHORT. ARE VIDEOS OF THIS ON YOUTUBE THANK YOU FOR ANY AND ALL HELP. IT STARTED BY GETTING EXTREMELY HOT AND TURNING OFF REALLY QUICK ON ITS OWN AND EVERY TIME AFTER THAT TURNING OFF QUICKER AND QUICKER UNTIL IT WOULD NOT TURN BACK ON ONLY SHOW THE RED LIGHT FOR A BRIEF MINUTE.......... I HAVE ENCLOSED PICTURES INFORMATION FOR THE AIRBAGS ON THE PASSENGER SIDE THAT ARE SUGGESTED TO BE REPLACED AGAIN ANY HELP IN RESOLVING THESE PROBLEMS WOULD BE GREATLY APPRECIATE IT THANK YOU FOR THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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