Lincoln MKZ Complaints (2010)

170 consumer complaints on file.

#11403271March 16, 2021
SERVICE BRAKES
THIS IS NOT A NEW ISSUE, BUT MY VEHICLE IS SUBJECT TO SAFETY RECALL 19S54. DESPITE HAVING KNOWN ABOUT THIS ISSUE SINCE AT LEAST DECEMBER 2019, FORD HAS STILL NOT REPAIRED IT. I HAVE CHECKED MANY, MANY TIMES WITH MY LOCAL DEALER WHO ALWAYS INDICATES PARTS AVAILABILITY AS THE ISSUE. THIS REALLY NEEDS FOLLOW-UP. PRESSURE NEEDS TO BE APPLIED TO FORD. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403295March 16, 2021
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE WHEN HE TRIED DEPRESSING THE BRAKE PEDAL AND IT FAILED UNTIL SHE PRESSED IT ALL THE WAY DOWN. THE CONTACT REFUSED MEDICAL ATTENTION AND NO POLICE REPORT WAS FILED. THE CONTACT STATED THAT THIS WAS THE SECOND COLLISION INVOLVING THE BRAKE FAILURE. THE VEHICLE WAS TAKEN TO PENSKE LINCOLN (8850 GROSSMONT BLVD, LA MESA, CA 91942) FOR THE RECALL REPAIR HOWEVER, THE DEALER INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE AND SHE WOULD BE NOTIFIED ONCE PARTS WERE AVAILABLE TO DO THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 124,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. * (REACLL RELATED INCIDENT) TS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11400302March 11, 2021
SERVICE BRAKES
ABS WENT OFF AND NOW PEDAL WANTS TO GO TO THE FLOOR BEFORE STOPPING. YOU CAN FEEL IT GRAB RIGHT AWAY AND THEN FADE AWAY. THIS MODEL HAS A ABS VALVE RECALL BUT MY VIN IS NOT PULLING IT UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396932February 19, 2021
SERVICE BRAKES
THERE IS A RECALL FROM THE LINCOLN FORD COMPANY FOR BRAKES WHICH HAS BEEN ONGOING SINCE 2019. THEY KEEP DELAYING THE IMPLEMENTATION OF THE PART SAYING THEY ARE STILL IN THE TESTING PHASE. THEY ARE NOT GIVING OWNERS THE OPTION FOR COURTESY LEASES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396678February 17, 2021
SERVICE BRAKES
MY UNCLE CAR 2010 LINCOLN MKZ HAVE PROBLEM WITH BRAKE. WHEN DRIVE BRAKE PEDAL OK,,,,BUT SOMETIME PARK AT HOME ALL NIGHT LONG AND MORNING START ENGINE AND BRAKE PEDAL GO DOWN ON FLOOR. HE NEED TO PUMP BRAKE SEVERAL TIME TO MAKE BRAKE PEDAL GOES UP SO HE CAN DRIVE. BRAKE LIGHT ON DASH SOMETIME WENT ON WHEN DRIVING BUT BRAKE PEDAL NORMAL HE BRING TO DEALER AND LET THEM CHECK OUT,,,BUT NO PROBLEM SOLVE,,,THEY STILL DON'T KNOW WHAT HAPPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394793February 5, 2021
SERVICE BRAKES
TL* THE CONTACT'S WIFE OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT AFTER THE BRAKE PADS WERE REPLACED BY AN INDEPENDENT MECHANIC, THE BRAKE PEDAL DEPRESSED TO THE FLOORBOARD WHILE DRIVING, WITHOUT WARNING. THE CONTACT'S WIFE HAD TAKEN THE VEHICLE BACK TO THE INDEPENDENT MECHANIC TWICE WHERE THE MECHANIC BLED THE BRAKE LINES. THE BRAKE PEDAL AND THE BRAKE MASTER CYLINDER WERE REPLACED. DESPITE THE REPAIRS, THE FAILURE PERSISTED. THE CONTACT THEN TOOK THE VEHICLE TO RIATA FORD (10507 US-290, MANOR, TX 78653) WHERE THE MECHANIC PERFORMED THE SAME REPAIRS AS THE INDEPENDENT MECHANIC HOWEVER, THE EXACT CAUSE THE FAILURE WAS NOT YET DETERMINED. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS 169,385.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389528January 23, 2021
SERVICE BRAKES
AFTER HITTING BRAKES HARD ON WET SURFACE THE ABS ACTIVATED. FROM THAT POINT ON THE BRAKES WOULD DEPRESS TO THE FLOOR. TRIED TO PUMP UP, BUT THE BRAKE PEDAL WOULD STILL DROP TO FLOOR BOARD. AT ONE POINT THE CAR WAS PULLED OVER SINCE THE BRAKES NO LONGER WORKED. HAD MASTER CYL REPLACED, LINES DRAINED. PEDAL STILL SEEMS SOFT. I'VE HAD 3 DIFFERENT MECHANICS WORK ON THE BRAKES AND ALL 3 DID SOMETHING DIFFERENT. PROBABLY SHOULD HAVE TAKEN TO THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365175October 19, 2020
SERVICE BRAKES
BRAKES LOSE PRESSURE AND GO TO THE FLOOR, AS DESCRIBED IN RECALL 19S54, BUT THIS CAR IS NOT COVERED UNDER THE RECALL AND THE FORD DEALER IS CHARGING $2000 TO REPAIR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362919October 5, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED WHILE DRIVING 40 MPH, WHILE APPROACHING A TRAFFIC LIGHT, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD FAILING TO STOP THE VEHICLE. THE CONTACT STATED THAT THE ABS WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE PULLED TO THE SIDE OF THE ROAD AND CONTINUED TO DEPRESS THE BRAKES UNTIL THE VEHICLE DECELERATE AND STOPPED COMPLETELY. THE CONTACT CALLED HER SON TO DRIVE THE VEHICLE TO HER RESIDENCE. THE CONTACT CALLED THE LOCAL DEALER JOHN KENNEDY FORD OF PHOENIXVILLE LOCATED AT 730 VALLEY FORGE RD, PHOENIXVILLE, PA 19460, (610) 917-8200, AND MADE THE DEALER AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361701September 29, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. CAUSEWAY LINCOLN (375 BARNEGAT ROAD, NJ-72, STAFFORD TOWNSHIP, NJ 08050) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359786September 18, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED L. B. SMITH FORD (1100 MARKET ST, LEMOYNE, PA 17043, (717) 761-6700) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359800September 18, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT THE VEHICLE COULD BE SHIFTED FROM PARK INTO DRIVE WITHOUT DEPRESSING THE BRAKE PEDAL. ADDITIONALLY, ON OCCASIONS THE VEHICLE SHIFTED OUT OF PARK INTO DRIVE INDEPENDENTLY AND ROLLED AWAY. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE AND ATTEMPTING TO SHIFT THE VEHICLE INTO DRIVE, THE SHIFTER NOB BRACKET DETACHED FROM THE VEHICLE. THE CONTACT CONTACTED CARSON DODGE CHRYSLER JEEP RAM (3059 S CARSON ST, CARSON CITY, NV 89701; (775) 883-2020) AND WAS INFORMED THERE WAS NO RECALL ON THE VIN. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355254September 15, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED WHILE DRIVING 60 MPH, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOOR TO STOP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED HE HAD TO PUMP THE BRAKES MULTIPLE TIMES UNTIL IT STARTED TO WORK PROPERLY. THE VEHICLE WAS TAKEN THE NISSAN DEALER WHERE HE WORKS AND HAD THE BRAKE MASTER CYLINDER AND BRAKE BOOSTER REPLACED. THE BRAKE LINES WERE FLUSHED. THE CONTACT CALLED VARSITY LINCOLN (49251 GRAND RIVER AVE, NOVI, MI 48374; (248) 305-5300) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353159September 4, 2020
SERVICE BRAKES
AFTER BRAKING IN AN EMERGENCY SITUATION THE BRAKE PEDAL HAS EXCESSIVE TRAVEL WHICH IS EXACTLY AS DESCRIBED IN SAFETY RECALL 19V904000. I CHECKED THE VIN AND THIS VEHICLE IS NOT LISTED AS BEING INCLUDED IN THE RECALL BUT IT DEFINITELY HAS THE PROBLEM. I SPOKE WITH FORD AND UNLESS THE RECALL INCLUDES THIS VIN THEY WILL NOT REPAIR AS A RECALL, BUT RATHER AT MY EXPENSE. I WAS TRAVELLING IN THE MIDDLE LANE OF A 3 LANE HIGHWAY GOING APPROXIMATELY 60 MILES PER HOUR AND THE VEHICLES IN FRONT OF ME BRAKED HARD CAUSING ME TO BRAKE HARD AS WELL. IT WAS A RAINY MORNING AND THE ABS ACTIVATED AND I FELT THE BRAKE PEDAL SOFTEN AND GO DOWN ABOUT ANOTHER INCH WHERE IT STILL PROVIDED BRAKING BUT I CAN FEEL THAT IT IS LOWER THAN BEFORE AND THERE IS A POINT AT WHICH I CAN FEEL THE BRAKES BUT STILL NEED TO DEPRESS FURTHER TO ACHIEVE GOOD STOPPING. THIS IS THE THIRD TIME THAT THIS HAPPENED. PREVIOUS TIMES THE BRAKES SEEMED OK THE NEXT DAY. THIS TIME I CAN STILL FEEL THAT THERE IS SOMETHING VERY DIFFERENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337349July 3, 2020
SERVICE BRAKES
I HAVE BEEN NOTIFIED SOME TIME AGO ABOUT A SAFETY RECALL FOR MY BRAKES AND A REMEDY WAS SUPPOSED TO BE AVAILABLE 'LATE 1ST QUARTER 2020'. IT IS NOT PAST THE 2ND QTR OF 2020 AND STILL NO REMEDY OR NOTIFICATION BY FORD. WHAT IS THEIR HOLD UP?? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328612June 12, 2020
EXTERIOR LIGHTING
PASSENGER SIDE HEADLIGHT LOW BEAM GOES OFF WITH NO INDICATION DOES NOT MATTER WHETHER STOPPED OR MOVING. THE ONLY WAY TO GET IT BACK ON IS TURN LIGHTS OFF AND TURN BACK ON BUT IT DOES IT REPEATEDLY PER TRIP. DOES NOT MAKE A DIFFERENCE IF THE CAR IS MOVING OR NOT. TOOK TO DEALER APPROX. THREE TIMES BUT COULD NOT FIND REASON FOR PROBLEM. DEALER SUGGESTED TO REPLACE ENTIRE HEADLIGHT COMPONENT AT A COST OF APPROXIMATE $3000. FIRST THE COST IS EXTREMELY HIGH, SECOND I DON'T UNDERSTAND WHY THERE IS NO ANSWER TO WHY THIS IS HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307672February 7, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE WENT OVER A BUMP IN THE ROADWAY AND LOST THE BRAKING ABILITY. NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE DEALER DOWNS FORD INC, 360 NEW JERSEY AVE 37, TOMS RIVER, NJ 08753, WHERE IT WAS DETERMINED THAT HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE FAILURE RECURRED FOUR TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,400. *BF CONSUMER STATED HER FAMILY REMEMBER HAS THE SAME MODEL, HAS RECEIVED A RECALL BUT SHE DIDN'T.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297921January 8, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS TO REMEDY THE RECALL WAS NOT YET AVAILABLE. NORTH PARK LINCOLN LOCATED AT 9207 SAN PEDRO AVE, SAN ANTONIO, TX 78216, (210) 341-8841, WAS CONTACTED BY PHONE AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE REPAIRED HOWEVER, UPON ARRIVAL TO THE DEALER IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290355December 20, 2019
SERVICE BRAKES
ONE EVENING I GOT INTO MY CAR AND WAS HEADING HOME FROM WORK WHEN I USED THE BRAKES AND THEY WENT ALL THE WAY TO THE FLOOR. I HAD NO BRAKES. THE PART I REPLACED WAS THE HYDRAULIC BRAKE CONTROL UNIT. IT COST ME ALMOST 700.00 TO REPAIR. I HAVE THE PROPER PAPERWORK IF YOU NEED TO SEE THE REPAIR ORDER. PRETTY IRONIC THAT THE RECALL WILL BE COMING OUT BUT THEY SAY MY CAR WASN'T AFFECTED. I COULD HAVE BEEN IN A SEVERE ACCIDENT. I AM LOOKING FOR REIMBURSEMENT ON THE MONEY I SPENT. LINCOLN HAS DONE A GREAT JOB WITH ALL OTHER ISSUE THAT HAVE COME UP.THANK YOU FOR YOUR TIME AND I'M SURE YOU WILL DO THE RIGHT THING AND STAND BEHIND YOUR PRODUCT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228821July 1, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, SUSPENSION
THE RADIO BLEW OUT, AFTER LINCOLN INSTALLED THE AN AIRBAG THAT WAS RECALLED. IT'S SOUNDED LIKE A BODY DROP ON THE VEHICLE ALSO THE AIRBAG LIGHT CAME BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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