Lincoln MKZ Complaints (2007)

259 consumer complaints on file.

#11415805May 10, 2021
AIR BAGS, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND 21V158000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED AUTONATION FORD WOLFCHASE (7925 STAGE RD, MEMPHIS, TN 38133, (901) 209-1257) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT APPROXIMATELY FOUR MONTHS AGO, THE VEHICLE EXPERIENCED INTERMITTENT BRAKE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408219April 15, 2021
AIR BAGS, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND 21V158000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT CALLED CUMBERLAND FORD MOTORS INC (1501 US-25E SCENIC, MIDDLESBORO, KY 40965) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408016April 14, 2021
AIR BAGS, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND 21V158000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. LIBERTY FORD MAPLE HEIGHTS (5500 WARRENSVILLE CENTER RD, MAPLE HEIGHTS, OH 44137) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407765April 12, 2021
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED WHILE DRIVING 30 MPH AND COMING TO A STOP LIGHT THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE WOULD NOT STOP. THE CONTACT STATED SHE HAD TO PUMP THE BRAKE PEDAL SEVERAL TIMES BEFORE THE VEHICLE STOPPED. THE BRAKE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS DIAGNOSED AS FAULTY BRAKE PADS. THE VEHICLE WAS NOT YET REPAIRED. THE VEHICLE WAS LISTED IN NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). NEITHER THE LOCAL DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 199,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404542March 23, 2021
SERVICE BRAKES
2007 MKZ PURCHASED IN JANUARY 2009 WITH 25,000MILES HAS ALWAYS HAD ISSUE WITH ABS AND CPU FAILURE WHEN ACTIVATED IN MOTION OR EMERGENCY BRAKING. VEHICLE NOW HAS 96,000 MI IN MARCH 2021. LINCOLN MOTOR CO. HAS ISSUED A RECALL NOTICE#: 19V-904, THIRTEEN YEARS LATER/OCT 2020. THE RECALL IS STILL NOT AVAILABLE WHICH HAS ALLOWED THE VEHICLE TO SUFFER LONG-TERM DAMAGE TO THE BRAKING SYSTEM. LINCOLN DEALERSHIP HAS ATTEMPTED TO MANAGE THE PROBLEM AT OWNER'S EXPENSE OVER THE YEARS BY REPLACING BRAKE PADS, STILL AT 40% AND ROTORS WHICH HAVE NO GROOVING OR WARPING. APPARENTLY, REPLACING THE PADS AND ROTORS ARE RESTORING THE CALIPER SETTINGS AND HYDRAULIC PRESSURE TO THE BRAKING SYSTEM. THIS WAS PERFORMED NUMEROUS TIMES OVER THE 13 YR. PERIOD, APPROX. EVERY 4000MILES, AT +1000$ PER SERVICE. AGAIN, THE VEHICLE TRAVELS WHEN BRAKING AND CANNOT PERFORM EMERGENCY STOPS. THE SOLUTION OFFERED AGAIN, TO CONCEAL THE MANUFACTURER'S DEFECT IS TO REPLACE THE BRAKE PADS AND ROTORS. 13 YEARS IS A DISGRACEFUL AMOUNT OF TIME TO ALLOW AN AUTO MANUFACTURER TO DENY A DEFECT AND AVOID ANY ACCOUNTABILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404538March 23, 2021
SERVICE BRAKES
PURCHASED A 2007 MKZ IN 2009 W/24K MILES. SINCE PURCHASE DATE, THE VEHICLE HAS HAD AN ELECTRONIC ISSUE WITH THE BRAKING SYSTEM, WHICH IS TRIGGERED ANYTIME THE ANTI-LOCK BRAKING SYSTEM IS ACTIVATED WHILE THE VEHICLE IS IN MOTION OR ATTEMPTING TO STOP SUDDENLY. THE CPU RESPONDS WITH MULTIPLE SIGNALS ACROSS THE DASH, SOMETIMES SHUTTING OFF THE VEHICLE. THE BRAKING SYSTEM AND THE CPU ARE USUALLY RESET WHEN THE VEHICLE IS RESTARTED. VEHICLE HAS BEEN RETURNED TO LINCOLN DEALER FOR SERVICE. TRACTION CONTROL WAS TURNED OFF AND RETURNED TO OWNER. TO MANAGE THIS ISSUE OVER THE YEARS, LINCOLN DEALERSHIP HAS CHARGED OWNER OVER $1000 TO CHANGE BRAKES AND ROTORS WITH PADS AT 40% AND ROTORS HAVE NO DAMAGE. APPARENTLY RESTORING THE PADS AND ROTORS TO NEW RESTORES HYDRAULIC PRESSURE TO BRAKING SYSTEM. AFTER ABS SYSTEM FAILS, BRAKES HAVE LOST ACCEPTABLE HYDRAULIC PRESSURE CAUSING VEHICLE TO TRAVEL WHEN STOPPING AND GRIP SUDDENLY. VEHICLE CAN NO LONGER PERFORM SUDDEN STOPS IN EMERGENCY. VEHICLE IS UNSAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403749March 18, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. LAKE ELSINORE FORD (31500 AUTO CENTER DR, LAKE ELSINORE, CA 92530, (951) 471-4100) WAS CONTACTED ON THREE DIFFERENT OCCASIONS POSSIBLE PREMATURE AIR BAG EXPLOSION, THE CONTACT NEVER RECEIVED A CALLBACK. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396569February 17, 2021
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
MY VEHICLE IS HAVING A DIFFICULT TIME BREAKING. HAVE CHANGED ROTORS AND BREAKS MULTIPLE TIME TO REMEDY THE PROBLEM AS I HAVE ALMOST BEEN IN 3 ACCIDENTS DO TO MY BREAKS SLIPPING. THE SLOPING HAS OCCURRED 2 TIMES WHILE DRIVING ON THE FREEWAY ONCE IN OCTOBER 2020 AND THEN AGAIN IN JANUARY 2021 I WAS GOING 63 MILES AN HOUR AND WHEN I WENT TO PRESS ON THE BRAKES DUE TO TRAFFIC APPROACHING THE VEHICLE HAD A HARD TIME COMING TO A STOP. I HAD MY BRAKES AND ROTORS RE-DONE AFTER THE FIRST INCIDENT IN NOVEMBER 2020. FOUND OUT ABOUT THE ABS RECALL AND HAVE CALLED TOYOTA/LINCOLN NUMEROUS TIMES OF THE LAST SIX MONTHS TO INQUIRE ABOUT THE RECALL AND FIXTURE AND HAVE BEEN TOLD THAT THERE IS NO PART OR REMEDY AVAILABLE.I FEEL AS THOUGH MY SAFETY AND MY CHILDREN SAFETY IS A GREAT RISK OF DANGER DUE TO THE AND FIXED SAFETY ISSUE AS WELL AS TOYOTA STILL NOT HAVING A REMEDY TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396668February 17, 2021
SEATS
DRIVER SIDE SEAT WORMER WAS ON STARTED SMELLING PLASTIC AND IT STARTED SMOKING ATTACHED IS THE PICTURE OF IT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11375552November 20, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366595October 27, 2020
SERVICE BRAKES
II AM CONCERNED ABOUT THE AMOUNT OF TIME IT HAS TAKEN FOR MY VEHICLE TO BE EVALUATED FOR POTENTIAL BRAKING PROBLEMS. MY INQUIRY PERTAINS TO AN EXISTING RECALL (19V-904). I RECEIVED A SECOND LETTER FROM LINCOLN YESTERDAY REGARDING THIS MATTER THAT STATES THAT THE PARTS WILL BE AVAILABLE DURING THE FIRST QUARTER OF 2021! CONSIDERING THAT THE RECALL WAS ISSUED IN DECEMBER OF 2019, WHY IS THIS TAKING SO LONG, ESPECIALLY BECAUSE IT INVOLVES POTENTIALLY LONGER BRAKING DISTANCE NEEDED TO BRING THE CAR TO A STOP? I FIND THIS DELAY TO BE UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366005October 23, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXPERIENCED SEVERAL UN-STATED BRAKE FAILURES WITH THE ABS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. BILL WALSH FORD (2900 COLUMBUS ST, OTTAWA, IL 61350) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343886August 7, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED THE DEALER LINCOLN OF CINCINNATI LOCATED AT 9620 MONTGOMERY RD, CINCINNATI, OH 45242, (513) 683-3800) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325747May 24, 2020
WHEELS
2007 LINCOLN MKZ V6. THE WHEEL/RIMS ARE GARBAGE. THEY ARE FALLING APART, CRACKS IN THE METAL, FINISH PEELING, AROUND THE TIRE PIECES OF THE RIM HAS FALLEN OFF. I CAN'T BELIEVE LINCOLN WOULD USE SUCH JUNK. I HAVE TO KEEP CHECKING THE AIR PRESSURE BECAUSE THE WHEELS/RIMS ARE SO TORN UP. I JUST BOUGHT THE CAR TWO WEEKS AGO. LINCOLN NEEDS TO HAVE A RECALL ON THESE WHEELS BEFORE SOMEONE GETS KILLED BECAUSE OF THEM FALLING APART. THE WELDS ARE BREAKING APART. THESE WHEELS/RIMS ARE DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324658May 15, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL SQUEAKING SOUND WAS HEARD WHILE DEPRESSING THE BRAKE PEDAL. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER NOR THE DEALER HAD BEEN NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 85,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319468March 27, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 LINCOLN ZEPHYR. THE CONTACT STATED WHILE DRIVING AT 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE VEHICLE WAS TAKEN TO AUTONATION FORD BELLEVUE LOCATED AT (411 116TH AVE NE, BELLEVUE, WA 98004), EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. PARTS DISTRIBUTION DISCONNECT. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310573February 21, 2020
SERVICE BRAKES
WHILE WAITING AT A STOP SIGN, THE VEHICLE IN FRONT OF ME STARTED TO GO. SOMEONE GOING ACROSS TRAFFFIC RAN THE STOP SIGN. THE DRIVER IN FRONT OF ME HIT THE BRAKES TO AVOID COLLISION. WHEN I ATTEMPTED TO BRAKE MY BRAKES JUST KIND OF SPUTTERED FORWARD AND I WAS UNABLE TO STOP IN TIME TO AVOID HITTING THE BACK OF THE CAR IN FRONT OF ME. THERE WAS NO DAMAGE TO MY VEHICLE BUT THE OTHER PARTY DID REPORT MINOR DAMAGES TO THEIR VEHICLE WHICH I WAS FORCED TO PAY FOR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11301640January 24, 2020
AIR BAGS, ELECTRICAL SYSTEM
AFTER RECEIVING A LETTER IN THE MAIL REGARDING MY AIRBAG RECALL, I BROUGHT MY VEHICLE INTO WARREN FORD TO HAVE THE AIRBAGS RECALL RESOLVED. WHEN I PICKED UP MY CAR THERE WAS NOW AN AIRBAG LIGHT ON, ON THE DASH. PRIOR TO HAVING ANY WORK DONE THERE WERE NO DASH LIGHTS ON. WARREN FORD INFORMED US UPON REQUEST THAT THERE IS "NOTHING THEY ARE WILLING TO DO." THIS IS AN ISSUE BECAUSE PRIOR TO THE WORK BEING DONE I HAD NO ISSUES AND NOW THERE IS A LIGHT ON SHOWING ME THAT THERE IS SOME TYPE OF SAFETY CONCERN NOW. SINCE THE LIGHT WASN'T ON WHEN WE ORIGINALLY BROUGHT IT TO THE SHOP FOR THE AIRBAG RECALL, THERE MUST HAVE BEEN SOME KIND OF MISTAKE WHILE THEY WERE WORKING ON THE VEHICLE. THE AIRBAG RECALL REALLY HAS NOTHING TO DO WITH THE ISSUE NOW, THE ISSUE NOW IS THAT WARREN FORD SHOULD BE HELD RESPONSIBLE FOR NOT FIXING/RESOLVING THE AIRBAG LIGHT ISSUE THAT IS ONLY ON SINCE THEY COMPLETED THE AIRBAG REPLACEMENT. THIS RECALL WORK WAS COMPLETED AROUND DECEMBER OF 2018. WARREN FORD STATED IT WAS NOT A LIFE THREATENING CONCERN AND TOLD US TO BRING THE CAR BACK AS SOON AS IT WAS CONVENIENT TO HAVE THEM RESOLVE THE LIGHT ISSUE. THEN WHEN WE BROUGHT THE CAR BACK THATS WHEN THEY SAID THERES NOTHING TO BE DONE AND THEY ARE NOT RESPONSIBLE TO DO THE WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301679January 24, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 LINCOLN ZEPHYR. THE CONTACT RECEIVED AN EMAIL FOR A RECALL UNDER NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). KOONS FORD LINCOLN OF ANNAPOLIS (2540 RIVA RD, ANNAPOLIS, MD 21401) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269056October 16, 2019
AIR BAGS
I HAVE RECEIVED LETTER FOR RECALL AND LETTER STATING THERE PARTS AVAILABLE FOR THIS RECALL. I CALLED THE NEAREST DEALER AN GAVE MY INFO AND THE RESPONSE WAS THAT THEY HAVE NOT YET RECEIVED PARTS. I ATTEMPTED AGAIN BEING THAT I HAD NOT HEARD FROM THEM AFTER THEM STATING THAT THEY WOULD CALL WHEN PARTS CAME AVAILABLE. IT'S HAS BEEN OVER A YEAR, AN IN THE YEAR I HAVE BEEN IN TWO ACCIDENTS. I NEED THIS ISSUE TO BE FIXED REPLACED OR REFUNDED OF THE CAR VALUE. THE WAIT HAS BEEN WAY TOO LONG CAUSING ANXIETY WITH THE STRESS OF BEING SEVERELY HURT OR EVEN KILLED. * (RECALL RELATED INCIDENT) TS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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