Lincoln MKZ Service Bulletins (2019)
129 manufacturer communications on file.
- December 20, 2019•Document ID: 10169894Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- TSB 19-2387
- Date Added:
- January 7, 2020
- Manufacturer:
- FORD
SummarySome 2018-2019 Edge/Continental, 2018 MKX and 2019 Nautilus vehicles built on or before 1-Aug-2019 and 2018-2019 Fusion/MKZ vehicles built on or before 15-Aug-2019 equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine may exhibit an oil leak from the engine oil pan RTV seal. To correct the condition, follow the Service Procedure steps to replace the oil pan with a new oil pan equipped with a press in place gasket.
Associated Products (10)Associated Documents - December 20, 2019•Document ID: 10169807Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- TSB 19-2346
- Date Added:
- January 7, 2020
- Manufacturer:
- LINCOLN
SummarySome 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may include P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To correct the condition, follow the Service Procedure steps to replace the long block engine assembly.
Associated Products (16)Associated Documents - November 20, 2019•Document ID: 10168797Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 48336
- Date Added:
- December 5, 2019
- Manufacturer:
- LINCOLN
SummarySome 2019 F150, Ranger, Continental, Edge, Nautilus, Mustang, Fusion or MKZ may experience voice prompts that skip, hiccup or have short pauses while directions are being provided. No repairs should be made to attempt to correct this condition. Engineering is currently investigating the concern. Monitor Oasis for updates.
Associated Products (9)Associated Documents - November 8, 2019•Document ID: 10168794Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 48316
- Date Added:
- December 5, 2019
- Manufacturer:
- FORD
SummarySome 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
Associated Products (30)2019 Ford Ecosport2019 Ford Edge2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Fiesta2019 Ford Fusion2019 Ford Mustang2019 Ford Transit Connect2019 Lincoln Continental2019 Lincoln MKC2019 Lincoln MKX2019 Lincoln MKZ2018 Ford Ecosport2018 Ford Escape2018 Ford Explorer+ 10 moreAssociated Documents - November 1, 2019•Document ID: 10168790Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; POWER TRAIN
- Mfr Comm. #:
- SSM 48301
- Date Added:
- December 5, 2019
- Manufacturer:
- FORD
SummarySome 20132017 C-MAX Energi, 20172018 C-MAX Hybrid, 20132020 Fusion Energi and 2017-2020 Fusion/MKZ Hybrid vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with any of the following diagnostic trouble codes (DTCs): P0496, P1450, P04ED, P04EF, P04EE, P2450, P2451. When performing pinpoint test (PPT) HX in the Powertrain Controls and Emission Diagnosis (PC/ED) Manual for the referenced DTCs, incorrect results may be obtained due to an internal powertrain control module (PCM) software conflict. In order to make sure the PPT provides accurate results, immediately prior to step HX22, make sure the fuel door is fully latched and then press the fuel door release button. Keep the door open while completing HX22, then fully latch again, prior to continuing the remainder of testing
Associated Products (14)Associated Documents - October 17, 2019•Document ID: 10167233Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 48267
- Date Added:
- November 5, 2019
- Manufacturer:
- LINCOLN
SummarySome 2018-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic serial number (ESN) displayed. To correct this condition prior to programing remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
Associated Products (22)2019 Ford Ecosport2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Mustang2019 Lincoln Continental2019 Lincoln MKC2019 Lincoln MKX2019 Lincoln MKZ2018 Ford Ecosport2018 Ford Escape2018 Ford Explorer2018 Ford F-1502018 Ford Mustang2018 Lincoln Continental2018 Lincoln MKC+ 2 moreAssociated Documents - October 14, 2019•Document ID: 10167226Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 48260
- Date Added:
- November 5, 2019
- Manufacturer:
- LINCOLN
SummarySome 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
Associated Products (30)2019 Ford Ecosport2019 Ford Edge2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Fiesta2019 Ford Fusion2019 Ford Mustang2019 Ford Transit Connect2019 Lincoln Continental2019 Lincoln MKC2019 Lincoln MKX2019 Lincoln MKZ2018 Ford Ecosport2018 Ford Escape2018 Ford Explorer+ 10 moreAssociated Documents - September 27, 2019•Document ID: 10165709Service Bulletin/Repair InstructionsSEATS:FRONT ASSEMBLY:POWER ADJUST; SEATS
- Mfr Comm. #:
- TSB 19-2293
- Date Added:
- October 4, 2019
- Manufacturer:
- FORD
SummarySome 2015-2019 F-150/Explorer, 2017-2019 F-Super Duty/Continental, 2018-2019 Expedition/Navigator, 2016-2018 MKX, 2019 Nautilus, and 2013-2019 MKZ vehicles equipped with Multi-Contour seats may exhibit intermittent multi-contour seat operation and/or massage and lumbar adjust inoperative from the seat switch or SYNC screen with or without diagnostic trouble code (DTC) B1471, U024B, and/or U024C. This may be due to terminal fretting at the connector for the driver multi-contour seat module (SCMG) and passenger multi-contour seat module (SCMH). To correct the condition, follow the Service Procedure steps to replace the connectors and reroute the harness.
Associated Products (36)2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Lincoln Continental2019 Lincoln MKX2019 Lincoln MKZ2018 Ford Explorer2018 Ford F-1502018 Ford F-2502018 Ford F-3502018 Ford F-4502018 Ford F-5502018 Lincoln Continental2018 Lincoln MKX2018 Lincoln MKZ2017 Ford Explorer2017 Ford F-150+ 16 moreAssociated Documents - September 18, 2019•Document ID: 10165705Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Mfr Comm. #:
- TSB 19-2282
- Date Added:
- October 4, 2019
- Manufacturer:
- FORD
SummarySome 2019 Mustang, Continental, Fusion, MKZ, F150, Transit Connect, Ranger, Edge or Nautilus with SYNC 3 may have the following intermittent symptoms: a solid blue screen when moving forward at speeds above 16 kph (10 mph), the rear view camera remains on the screen at speeds below 16 kph (10 mph), or inoperative infotainment applications. This may be due to the SYNC 3 software version installed on the vehicle. To correct the condition, follow the Service Procedure steps to reprogram the accessory protocol interface module (APIM).
Associated Products (7)Associated Documents - August 14, 2019•Document ID: 10164596Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER
- Mfr Comm. #:
- SSM 48135
- Date Added:
- September 9, 2019
- Manufacturer:
- LINCOLN
SummarySome 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided to each U.S. dealership (339-EVDC100). Ensure the A/C system has a full charge prior to any compressor diagnostics. To support the proper diagnosis of this compressor, the EVDC compressor tool must be used, and the results recorded in the Technician comments field with the warranty claim. This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
Associated Products (113)2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford F-4502020 Ford F-5502019 Ford Ecosport2019 Ford Edge2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Fiesta2019 Ford Flex2019 Ford Fusion2019 Ford Mustang2019 Ford Taurus2019 Ford Transit+ 93 moreAssociated Documents - August 12, 2019•Document ID: 10164425Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- TSB 19-2249
- Date Added:
- September 6, 2019
- Manufacturer:
- LINCOLN
SummarySome 2018-2019 Edge/Continental/Fusion/MKZ, 2018 MKX, and 2019 Nautilus vehicles equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine may exhibit an oil leak from the engine oil pan RTV seal.To correct the condition, follow the Service Procedure.
Associated Products (11)Associated Documents - August 9, 2019•Document ID: 10164508Service Bulletin/Repair InstructionsVISIBILITY:GLASS, SIDE/REAR; VISIBILITY
- Mfr Comm. #:
- SSM 48130
- Date Added:
- September 6, 2019
- Manufacturer:
- FORD
SummarySome 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found, inspect the area of the glass that is covered by the cowl and/or molding. The portion of glass that is covered by the cowl or molding will not be affected by the acid. Hydrofluoric acid damage is not a defect in material or workmanship and is not a warrantable condition.
Associated Products (223)2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford F-4502020 Ford F-5502019 Ford E-3502019 Ford Ecosport2019 Ford Edge2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Fiesta2019 Ford Flex2019 Ford Fusion2019 Ford Mustang2019 Ford Taurus+ 203 moreAssociated Documents - August 7, 2019•Document ID: 10164497Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 48123
- Date Added:
- September 6, 2019
- Manufacturer:
- FORD
SummaryFor Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative battery cable clamp BT4Z-14450-BA are available for this type of repair. Do not cut or shorten the battery cable, instead carefully remove the affected battery cable clamp and clean the cable end as necessary to preserve wire length. Some rework may be necessary for some vehicle environments. Bend the new positive battery cable clamp as needed and crimp it to the existing battery cable. Make sure to use heat shrink tubing over the battery cable to battery cable clamp connection. Obtain the heat shrink tube locally.
Associated Products (196)2019 Ford E-3502019 Ford Edge2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford F-6502019 Ford F-7502019 Ford Flex2019 Ford Fusion2019 Ford Mustang2019 Ford Taurus2019 Ford Transit Connect2019 Lincoln Continental2019 Lincoln MKC2019 Lincoln MKT2019 Lincoln MKZ+ 176 moreAssociated Documents - July 29, 2019•Document ID: 10163593Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 48108
- Date Added:
- August 7, 2019
- Manufacturer:
- FORD
SummarySome 2015-2019 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the appropriate Ford diagnostic scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the body control module (BCM) is internally damaged and requires replacement. The BCM should only be replaced for this condition when the 232 key table error message is present. If the 232 key table error is not present, follow normal diagnostics for the no crank condition. For claiming, use causal part 15604 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
Associated Products (59)2019 Ford Edge2019 Ford Expedition2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Fusion2019 Ford Mustang2019 Ford Ranger2019 Lincoln Continental2019 Lincoln MKC2019 Lincoln MKX2019 Lincoln MKZ2019 Lincoln Navigator2018 Ford Edge2018 Ford Expedition2018 Ford Explorer2018 Ford F-150+ 39 moreAssociated Documents - June 27, 2019•Document ID: 10162071Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- TSB 19-2208
- Date Added:
- July 3, 2019
- Manufacturer:
- FORD
SummarySome 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may include P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To correct the condition, follow the Service Procedure steps to replace the long block engine assembly.
Associated Products (16)Associated Documents - June 13, 2019•Document ID: 10162062Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- TSB 19-2172
- Date Added:
- July 3, 2019
- Manufacturer:
- FORD
SummarySome 2015-2018 Edge and 2015-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may include P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To correct the condition, follow the Service Procedure steps to replace the long block engine assembly.
Associated Products (25)2019 Ford Edge2019 Ford Escape2019 Ford Fusion2019 Lincoln MKC2019 Lincoln MKZ2018 Ford Edge2018 Ford Escape2018 Ford Fusion2018 Lincoln MKC2018 Lincoln MKZ2017 Ford Edge2017 Ford Escape2017 Ford Fusion2017 Lincoln MKC2017 Lincoln MKZ2016 Ford Edge2016 Ford Escape2016 Ford Fusion2016 Lincoln MKC2016 Lincoln MKZ+ 5 moreAssociated Documents - June 7, 2019•Document ID: 10162078Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV); ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 48029
- Date Added:
- July 8, 2019
- Manufacturer:
- FORD
SummarySome 2018-2019 F-150 vehicles built on 23-Sep-2018 and through 28-Mar-2019 and 2019 Edge/Nautilus/Continental/MKZ vehicles built on 4-Dec-2018 and through 29-Mar-2019 and Fusion vehicles built on 16-Jan-2019 and through 12-Apr-2019 equipped with a 2.7L/3.0L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P04DB stored in the powertrain control module (PCM). This may be due to the incorrect positive crankcase ventilation (PCV) valve installed. If the PCV valve is brown in color, refer to the Powertrain Control/Emissions Diagnosis (PC/ED) Manual for normal diagnostics. If the PCV valve is gray in color, replace the PCV valve, clear the DTC, and retest. If the DTC returns, refer to the PC/ED for normal diagnostics.
Associated Products (7)Associated Documents - May 24, 2019•Document ID: 10160812Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Mfr Comm. #:
- TSB19-2158
- Date Added:
- June 5, 2019
- Manufacturer:
- FORD
SummarySome 2017-2019 Fusion Hybrid/Fusion Energi/MKZ Hybrid and 2017-2018 C-Max vehicles built on or before 27-Jan-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P013A stored in the powertrain control module (PCM). This may be due to downstream oxygen sensor parameters in the PCM software. To correct the condition, follow the Service Procedure to update the PCM software.
Associated Products (8)Associated Documents - May 10, 2019•Document ID: 10160931Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 47976
- Date Added:
- June 7, 2019
- Manufacturer:
- FORD
SummaryOn vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.
Associated Products (272)2019 Ford E-3502019 Ford Ecosport2019 Ford Edge2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford F-6502019 Ford F-7502019 Ford Fiesta2019 Ford Flex2019 Ford Fusion2019 Ford Mustang2019 Ford Taurus2019 Ford Transit2019 Ford Transit Connect2019 Lincoln Continental+ 252 moreAssociated Documents - May 8, 2019•Document ID: 10160882Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 47971
- Date Added:
- June 6, 2019
- Manufacturer:
- FORD
SummarySome 2019 Fusion, 2018-2019 MKZ vehicles equipped with a 2.0L engine may exhibit an auto start/stop, no auto restart concern with diagnostic trouble code (DTC) P164C. A revised crankshaft position (CKP) sensor JX6Z-6C315-B is available. Refer to the Workshop Manual (WSM), Section 303-14B for Fusion and Section 303-14A for MKZ. For claiming, use causal part 6C315 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (3)Associated Documents