Lincoln Aviator Complaints (2020)

120 consumer complaints on file.

#11722352March 5, 2026
ENGINE, UNKNOWN OR OTHER
Suddenly car is excessively loud when first started for roughly 30 seconds and then quiets to normal. However when placed in Drive there is a loud "clunk" that takes place to allow the car to shift into gear. While driving the car shakes vigorously. These issues all point to the enigine mount recall that did not include my vehicle, but should have. NHTSA Recall Number 20V788000 should be expanded to include my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721228March 1, 2026
ELECTRICAL SYSTEM, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
Backup camera is not working properly and the lane departure system doesn’t work
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717852February 13, 2026
POWER TRAIN, ELECTRICAL SYSTEM, SERVICE BRAKES
On January 29, 2026, at approximately 4:00 PM, the vehicle experienced unintended movement while in PARK and powered off. The vehicle had been placed in Park, the engine was turned off, and the driver exited. Shortly afterward, the vehicle rolled unexpectedly while unattended. The vehicle remained parked and was not driven due to safety concerns. Wheel blocks were placed behind the tires until the scheduled dealer appointment on February 4, 2026. The dealer inspected the vehicle and was able to replicate the condition. The failure was diagnosed as a malfunctioning parking pawl solenoid within the transmission system. The dealer confirmed the vehicle could be physically rolled after being placed in Park and powered off. This condition presents a serious safety risk, including risk of injury or death if a person, child, or object were behind the vehicle. There were no prior warning messages or alerts before the incident. The vehicle is available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716231February 6, 2026
ELECTRICAL SYSTEM, STEERING, POWER TRAIN
While driving, the vehicle displayed a “Stop Safely Now” warning and immediately began limiting operation. At the same time, steering effort increased significantly, similar to a loss or reduction of power steering assist, making the vehicle difficult to control. I was unable to safely pull over when the warning appeared and was forced to limp the vehicle into a nearby residential street to avoid traffic. After stopping, the vehicle became immobilized and repeatedly engaged the electronic parking brake. The vehicle could not remain in neutral and required roadside assistance. Towing was difficult due to the inability to keep the vehicle in neutral. The vehicle was inspected by a dealer, and diagnostics identified a high-voltage isolation fault (DTC P0AA6) traced to the air conditioning compressor on the hybrid system. The component is currently being replaced. The sudden shutdown combined with increased steering effort and inability to safely pull over created a significant safety risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710596January 13, 2026
ELECTRICAL SYSTEM
We purchase car on [XXX]. On [XXX] there is a significant leak in the panoramic sunroof that completely floods the trunk (unsure if this is related to the next problem). Our car is at the dealer for repairs 12/12/25 - 1/8/26 and is "fixed" as per the dealer. On [XXX] it starts running independently in the driveway when we are not home and both keys are untouched inside our locked home. We return a call from a concerned neighbor to enter our home, get the key, and turn off the car. After this incident the car is nearly undriveable because so many error messages begin to populate the screen. With the unpredictable nature of the car starting it is extremely frightening to depend on this car and know if it is going to suddenly start running (or driving!) unsupervised which could lead to all different kinds of compromised safety situations, especially since our driveway has easy access to the main street where kids often play. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710228January 11, 2026
POWER TRAIN
Transmission slipped and lost all power
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710242January 11, 2026
SEATS
Driver side and passenger seats will not recline. The back will move forward and all other parts will adjust properly, but it always stops at a certain point that is clearly not as far as it will recline. I had this issue fixed at the dealership under warranty in December and less than a month later, the drivers side it doing the same thing. I see that the car's system automatically updated on 12/29 and I'm wondering if the system updates are causing this. This could be a safety issue if someone was stuck in a position where the seat is leaned too far forward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697895November 6, 2025
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
Upon starting the vehicle around 7p on Friday, 10/31/25, the following errors flooded the screen: Hill start assist not available Service advancetrac 4WD Malfunction service required Pre-collision assist not available Rear sense breaking not available Additionally, cruise control could not be turned on and utilized. There was no incident to trigger these. The car had been sitting parked and off for ~2 hours prior to being turned on. No issues or errors prior to this date and time of turning on the vehicle. The warnings detailed describe how our safety was put at risk. All of these safety and basic features no longer functioned and our children’s safety was put at risk due to this electronic issue causing major functionality breaks/discontinuation of functions. Reproduced and confirmed by Capital Mazda of Cary (NC). Quoted to repair at our expense and “remove and throw out the electronic and replace with a manual.” Furthermore we’ve been informed verbally by our service associate that Ford (parent company) is aware of this safety issue. A TSB was located with a summer 2023 date. Lincoln customer service has stated this would’ve been covered under warranted “if it had come up while under warranty.” This dealership is the only place that has reviewed the vehicle and conditions and provided the explanation and information.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696865October 31, 2025
UNKNOWN OR OTHER
Driving on interstate, a flex pipe (part of the exhaust) fell off at the forward end, Dragging the ground and damaging the catalytic converter and rear exhaust pipe. This was repaired by the dealership, but the flex pipe was not covered under the extended Warranty program. The vehicle had just over 50,000 miles on the odometer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688953September 22, 2025
STRUCTURE:BODY
Glass portion of passenger side rear view mirror fell off as vehicle was exiting driveway possibly due to defective adhesive much like the safety recall on the door pillar trim. Incident was captured on home surveillance camera.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688754September 21, 2025
FUEL/PROPULSION SYSTEM
My engine lost power and would not start. It was determined that it needed a new fuel pump. The fuel pump was replaced and the car is starting to lose power again while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685955September 9, 2025
BACK OVER PREVENTION, ELECTRICAL SYSTEM, VISIBILITY
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686041September 9, 2025
ELECTRICAL SYSTEM, POWER TRAIN
Axle shaft Seal no warning besides loud grinding noise. Electrical issues- causing speakers to not work and the lights coming on and going off. Then it causing the crash detection to not have sound.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684035August 30, 2025
STRUCTURE:BODY
No one was in the back seat when this happened. The back passenger door flung open while driving down the road. Immediately pulled off the road and it would not latch! Drove immediately to the dealership and got a loaner. Dealership stated it was the latch and repaired in a day or two.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680022August 12, 2025
UNKNOWN OR OTHER, BACK OVER PREVENTION: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I don't know the component or system that failed but sometimes when I am parked and put my car into reverse, the brakes lock up but my car will roll backwards. I have to either jam both feet on the brake pedal or quickly shift the car back into park and turn the car off and restart it. This usually will correct the problem. It feels like the brakes are locked and they are really hard to press. I drop kids off at school and this has happened in the parking lot several times with children walking behind me as I am getting ready to leave. I no longer am able to pull in forward to spots and have to back in to avoid reversing with people/cars behind me. I would rather hit a curb then potentially roll into a person or another car. I've taken it to the Lincoln dealership and they were not able to reproduce it or diagnose anything with it. Nothing shows up on their system as an error. It happens infrequently but I've owned the car since Nov 2024 and it's happened at least 10 times. My husband thinks its an electronic issue because it corrects itself when the car is restarted. It also randomly allows me to turn the wheel but the wheel does not turn back to 12. It stays at 3 but drives straight. This also is corrected by turning off the car and restarting. It has also been looked at by the dealership without any fixes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676212July 25, 2025
ELECTRICAL SYSTEM
The vehicle doors lock on their own. Also the keyless entry keypad on the drivers door does not respond so entry cannot be made using that method. This is very dangerous and possibly fatal if one of us were to exit the car let's say to pump gas and all the doors locked with a grandchild still in the car. I have spoken to the Lincoln service department but their response is that they do not know of any such issues. I believe this first happened once or twice last year but it now seems to happen monthly. We have changed the battery in the key fob with no improvment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674623July 18, 2025
UNKNOWN OR OTHER, STRUCTURE:BODY
The C-pillar trim applique/window division bar has detached on passenger rear side door. The C-pillar trim applique/window division bar is separating from the vehicle on driver rear side door. There is an open recall for this exact problem for 2020-2025 Lincoln Aviators. Despite having the issue on one side and the indication of warning on the other side, I am being told my VIN (for 2020 Lincoln Aviator) is not included in the recall. The separating trim on drives side poses a risk for other drivers if it falls off of the vehicle while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672723July 11, 2025
ELECTRICAL SYSTEM
The inside electric push-button switch that opens the door behind the driver was intermittent and is now completely inoperative. The inoperative switch means that anyone in the seat behind the driver must either roll down the window, reach out, and push the outside door button to open the door, or must slide across the rear seat and open the rear door on the right-hand side of the vehicle. The inoperative switch could be extremely dangerous when people must exit the car quickly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660663May 13, 2025
SEAT BELTS
The contact owns a 2020 Lincoln Aviator. The contact received notification of NHTSA Campaign Number: 25V093000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658691May 3, 2025
UNKNOWN OR OTHER
I got an alert on the dash that said tire pressure sensor fault. It is for the passenger side rear tire. I had a dealership look at it and they said the sensor was fine and the battery was fine. They could not find anything wrong with it but it is still alerting. Now my husbands Lincoln MKZ 2017 is doing it as well for the same tire, passenger rear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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