Land Rover Range Rover Complaints (2003)

97 consumer complaints on file.

#10162690July 17, 2006
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
VEHICLE SHUT OFF WHILE DRIVING AND THE FRONT WHEELS LOCKED CAUSING ME TO COME TO A FULL STOP. HAD TO TAKE THE KEY OUT OF THE IGNITION, PUT IT IN PARK AND THEN TRY TO RESTART. IT SEEMS THAT RANGE ROVERS 03' AND ABOVE HAVE A PROBLEM WITH THE DIFFERENTIALS THAT FAIL AND CUT OFF THE VEHICLE'S COMPUTER. I WAS FORTUNATE THAT I WAS TRAVELING AT A LOW SPEED. DEALER IN HOUSTON, TX FINALLY ACKNOWLEDGED THE PROBLEM AND I HAVE SCHEDULED AN APPOINTMENT TO GET IT FIXED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161326July 3, 2006
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, POWER TRAIN:DRIVELINE:DRIVESHAFT
TRUCK STOPPED ABRUPTLY IN THE MIDDLE OF THE ROAD TRAVELING AT APPROXIMATELY 40 MPH. I WAS UNABLE TO MOVE THE VEHICLE ONCE IT STOPPED IN THE MIDDLE OF A BUSY INTERSECTION. THE TRUCK WAS IMMOBILE AND MADE A SEVERE GRINDING NOISE. A CAB DRIVER HAD TO PUSH MY TRUCK TO THE SIDE OF THE ROAD FOR SAFETY. THERE WAS NO WARNING LIGHT UNTIL THE TRUCK DIED WHICH SAID "SELECT NEUTRAL" TRUCK HAD TO BE TOWED AND DIFFERENTIAL ASSEMBLY HAD TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160183June 19, 2006
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
NO EVENTS LEADING UP TO THE COMPLETE FAILURE OF THE FRONT DIFFERENTIAL ON A 2003 RANGE ROVER. I THOUGHT THIS WAS VERY UNUSUALLY FOR A VEHICLE WITH ONLY 23K MILES SO I DID A QUICK SEARCH ON THE INTERNET TO FIND THIS A KNOWN ISSUE AS A RESULT OF A BAD DESIGN ON 2003+ NEWER RANGE ROVER'S SO THE PROBLEM WILL HAPPEN AGAIN. THE DEALERSHIP SAID IT WAS $2,700 REPAIR IF OFF WARRANTY. LAND ROVER SHOULD HAVE TO DO A REDESIGN OF THIS PROBLEM INSTEAD OF SCREWING THE OWNERS WHO WILL HAVE TO PAY FOR THE REPAIR OF THIS ISSUE IN THE FUTURE. IT ALSO SOUNDS LIKE THIS IS A MAJOR SAFETY ISSUE IF THE PROBLEM HAPPENS AT HIGH SPEEDS. IT LEFT ME STRANDED IN THE MIDDLE OF THE ROAD DURING A RAIN DOWNPOUR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158305May 26, 2006
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, POWER TRAIN:DRIVELINE:DRIVESHAFT
THE FIRST TIME THE FRONT DIFFERENTIAL WENT I WAS PULLING ONTO MY STREET. ALL OF A SUDDEN, OUT OF NO WHERE, THERE WAS A LOUD METAL ON METAL GRINDING NOISE. I IMMEDIATELY STEPPED ON THE BRAKE, BUT BY THAT TIME THE TRUCK WASN'T GOING ANYWHERE ANYWAY. I PUT THE TRUCK INTO PARK, AND WALKED TO THE HOUSE EXTREMELY ANNOYED THAT THIS COULD HAPPEN TO A NEW VEHICLE. I WENT BACK OUT AND STARTED THE TRUCK AND PUT IT INTO DRIVE, WHICH YIELDED A LOUD GRINDING NOISE. I HAD NO CLUE WHAT WAS WRONG, BUT IT WAS OBVIOUS THAT I WASN'T DRIVING ANYWHERE. WHEN THE TOW TRUCK CAME FOR IT, IT WAS IMMOVABLE ON IT'S OWN. THERE WAS NO PRE-WARNING TO THIS EVENT, THE TRUCK WAS STILL UNDER WARRANTY, AND LAND ROVER, I THOUGHT, FIXED THE PROBLEM. HOWEVER, THE SAME PROBLEM OCCURRED AGAIN LAST WEEK IN TUCSON, ARIZONA. (MAY 06) THE TRUCK NOW HAS 55,000 MILES AND IS NOT UNDER WARRANTY. THE LAND ROVER DEALERSHIP IN TUCSON WANTS ME TO PAY $800 TO COVER THE LABOR TO FIX IT, AND THEY BROUGHT THAT PRICE DOWN FROM $1400. I AM APPEALING TO LAND ROVER HEADQUARTERS, AS THIS IS A DANGEROUS PROBLEM THAT WAS NOT FIXED WITH THE INSTALLATION OF A NEW DIFFERENTIAL AND DRIVESHAFT THE FIRST TIME. IF I HAD BEEN ON A HIGHWAY OR STUCK IN THE MIDDLE OF NO WHERE WITH AN INFANT, THIS SITUATION COULD HAVE HAD SERIOUS RAMIFICATIONS. IF YOU WOULD LIKE THE OLD PART, PLEASE LET ME KNOW, AND I WILL REQUEST IT FROM THE AUTO MALL RANGE ROVER DEALERSHIP IN TUCSON. HOWEVER, I CANNOT PROMISE THEIR COOPERATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157495May 13, 2006
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
I WAS DRIVING IN AN AREA WHERE TWO FREEWAYS MERGE WITH MY SEVEN YEAR OLD DAUGHTER IN THE BACK SEAT OF MY 2003 RANGE ROVER. I WAS TAKING HER TO THE DOCTOR AS SHE WAS FEELING ILL. ALL OF A SUDDEN, WITHOUT ANY WARNING, THE DIFFERENTIAL BROKE. I WAS BARELY ABLE TO GET TO THE SIDE OF THE FREEWAY. I HAD TO CALL 911. APPARENTLY RANGE ROVER KNOWS ABOUT THIS DEFECT, BUT HAS NOT ISSUED PRODUCT RECALLS. IT WAS AN EXTREMELY SCARY EVENT FOR ME AND MY DAUGHTER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144016November 30, 2005
STEERING:COLUMN
DT: THE CONTACT STATED THE STEERING WHEEL CAME LOOSE AND FELL INTO THE CONTACT'S LAP WHILE DRIVING. HE WAS ABLE TO MANUALLY RAISE THE STEERING WHEEL UP INTO THE COLUMN AND DRIVE THE VEHICLE TO THE DEALER. THE DEALER DISCOVERED A PLASTIC PART ON THE STEERING COLUMN ASSEMBLY BROKE. THIS PART WAS REPLACED WITH A METAL PART. ALSO, THE TELESCOPIC STEERING ADJUSTED AUTOMATICALLY. THIS CAUSED THE POSITION OF THE STEERING WHEEL TO CHANGE RANDOMLY WHILE DRIVING. THE DEALER ATTEMPTED TO CORRECT THE PROBLEM BY REPROGRAMMING THE SOFTWARE. NO FURTHER REPAIRS HAVE BEEN MADE AT THIS TIME. *AK UPDATED 1/23/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142458November 11, 2005
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
ON TWO OCCASIONS MY DRIVE SHAFT AND FRONT DIFFERENTIAL SEPARATED. I WAS DRIVING ON THE HIGHWAY IN JANUARY OF 2004 AND HAD 26,000 MILES ON MY CAR WHEN I EXPERIENCED A LOUD GRINDING NOISE AND LOST POWER TO THE VEHICLES. THE MESSAGE CENTER TOLD ME TO PUT THE CAR IN NEUTRAL. I WAS ON A HILL AND THE TRANSMISSION DID NOT HOLD . I ROLLED BACK INTO TRAFFIC ON THE OFF RAMP UNTIL I CAME TO A SOMEWHAT FLAT PART OF ROAD AND WAS ABLE TO GET THE EMERGENCY BRAKE TO HOLD. IT TOOK OVER TWO WEEK TO HAVE THE VEHICLE FIXED LAND ROVER WOULD NOT RELEASE THE PARTS TO FIX MY VEHICLE. THE SECOND TIME HAPPENED ONE WEEK AFTER MY 60,000 MILE SERVICE. I DID THIS SERVICE EARLY. THE CAR HAD 58,000 MILES THE SECOND TIME THE DRIVE SHAFT AND FRONT DIFFERENTIAL DID THE SAME THING. I EXPERIENCED A LOUD GRINDING NOISE LIKE THE BOTTOM WAS FALLING OUT OF THE CAR. I WAS ONCE AGAIN TRAVELING AT ABOUT 60 MILES PER HOUR. I WAS ABLE TO STOP WITH THE EMERGENCY BRAKE ON THE SIDE OF THE HIGHWAY. I HAVE READ MANY REPORTS OF THIS HAPPENING TO OTHERS TWICE. I DO NOT UNDERSTAND WHY THEIR IS NOT A RECALL FOR THIS OR A CHECK AT EACH SERVICE TO DETECT THIS DEFECT. BOTH TIMES I WAS TRAVELING ON THE HIGHWAY AND PUT IN A POTENTIALLY DANGEROUS POSITION WITH MY DAUGHTER IN THE CAR. SOMETHING NEEDS TO BE DONE TO PREVENT OTHERS FROM THIS EXPERIENCE AND THE POTENTIAL DANGEROUS CONSEQUENCES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137035September 19, 2005
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
BEARING FAILURE IN FRONT DIFFERENTIAL: NO EVENT LEADING UP TO THE FAILURE. AS I WAS EMERGING FROM THE LINCOLN TUNNEL IN NYC WITH 4 LANES OF TRAFFIC ON EITHER SIDE, WITH OUT ANY WARNING MY CAR WOULD NOT MOVE FORWARD AND IF I PRESSED ON THE GAS I HEARD A VERY LOUD GRINDING NOISE. I WAS LUCKY AS I WAS NOT GOING VERY FAST AND WAS ABLE TO IMMEDIATELY PULL OVER TO THE SIDE. IF I WAS ON THE HIGHWAY THERE IS A HIGH PROBABILITY THAT THERE COULD HAVE BEEN A DANGEROUS IF NOT FATAL ACCIDENT. CAR HAD TO BE TOWED. RANGE ROVER MOUNT KISCO FIXED THE CAR AT NO CHARGE. I WAS TOLD THAT THERE HAVE BEEN OTHER INCIDENCES LIKE THIS WITH OTHER 2003 RANGE ROVERS. I ASKED RANGE ROVER TO NOTIFY OWNERS OF 2003 RANGE ROVERS AND THEY TOLD ME THEY ARE ONLY RESPONSIBLE TO FIX THE AUTOMOBILE. I ASKED HOW MANY INCIDENTS THERE WERE REGARDING THE BEARING IN THE DIFFERENTIAL AXLE AND THEY TOLD ME THEY DID NOT KNOW AND NO ONE HAS THE STATISTICS. I CALLED RANGE ROVER NORTH AMERICA AND RECEIVED THE SAME ROBOTIC ANSWERS. IT APPEARS THEY ARE NOT INTERESTED IN DRIVER'S SAFETY BUT ONLY INTERESTED IN INSURING THEY MAKE MONEY AND ARE FREE OF ALL LIABILITIES. THEY REPEATEDLY ASKED IF I WAS HAPPY ABOUT THE SERVICE I RECEIVED. I KEPT TELLING THEM IT IS NOT ABOUT THE SERVICE OR ME. I AM HERE TO TELL WHAT HAPPENED AND TO TRY AND PREVENT SOMEONE ELSE HAVING THE SAME PROBLEM. THE NEXT PERSON MAY NOT HAVE AN OPPORTUNITY TO TELL THEIR STORY. I WILL DO MY BEST TO MAKE RANGE ROVER AMERICA TAKE THEIR RESPONSIBILITIES SINCERELY. I STRONGLY FEEL RANGE ROVER SHOULD NOTIFY THE OWNERS OF 2003 RANGE ROVERS AND TELLING THEM TO KEEP THEIR WHEELS IN ALIGNMENT AND TO INSURE THE OWNERS KNOW OF THE RISKS INVOLVED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124278June 6, 2005
ELECTRICAL SYSTEM
DT: CONSUMER STATES: THE CAR WON'T START, 1ST TIME TOOK BACK FOR ENGINE LIGHT ON, 2ND TIME TOOK IT BACK BECAUSE VEHICLE WOULDN'T START, THEY SAID NEEDED TO LEAVE ON ALARM AT ALL TIMES TO GET IT STARTED, THEN GOT BACK SAME DAY STILL WOULDN'T START, TOWED BACK TO DEALER, WHO SAID IT WAS AN ELECTRICAL PROBLEM ALREADY PUT WENT THROUGH 4 BATTERIES IN VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118373April 25, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING ON I-280 AND THE CAR MADE A METAL-TO-METAL GRINDING NOISE (VERY LOUD), PULLED OVER TORWARDS THE NEXT EXIT (BARELY MADE IT TO THE MEDIAN) AND THE CAR WOULD NOT MOVE. OTHER THAN "PARK", THE CAR MADE A TERRIBLY LOUD GRINDING NOISE IN ALL GEARS AND SPORT MODE. THE CAR WOULD NOT MOVE/DRIVE. HAD THE VEHICLE TOWED TO DEALERSHIP. TOLD THIS MORNING BY SERVICE ADVISER THAT SERVICE BULLETIN WAS ISSUED THAT SHOULD HAVE BEEN DONE LAST TIME IN FOR SERVICE RE POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT. APPEARS FROM MY RESEARCH THAT TSB 540103 ISSUED 1/31/03 APPLIES PER CONVERSATION WITH DEALER'S SERVICE ADVISER. TRYING TO GET A COPY OF TSB NOW. ALSO, CALLED ROADSIDE ASSISTANCE ON EVENING OF INCIDENT TO GET ASSISTANCE WITH REMOVING VEHICLE (AND MYSELF, WIFE AND DAUGHTER) FROM THE HIGHWAY MEDIAN. LAND ROVER COULD NOT LOCATE A TOW COMPANY TO ASSIST AND WE WERE FORCED TO CALL CHP AND SEEK THEIR ASSISTANCE IN GETTING A TOW AND PAYING THE SAME - IN OTHER WORDS, NO "ROADSIDE ASSISTANCE" REALLY EXISTED WHEN THIS HAPPENED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115183April 18, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING APPROXIMATELY 65 MPH VEHICLE INADVERTENTLY LOST POWER. CONSUMER PULLED TO THE SHOULDER OF INTERSTATE, AVOIDING ACCIDENTS. WHEN TAKEN TO GET SERVICED IT WAS DETERMINED THAT DRIVESHAFT SPLIT.*AK PRIOR TO THIS INCIDENT THE CONSUMER HAD PROBLEMS WITH THE FRONT DIFFERENTIAL AND THE FRONT SWAY BAR. THE TRANSMISSION ALSO MALFUNCTIONED PRIOR TO THIS INCIDENT, DOWNSHIFTING BY ITSELF AND THEN FAILING TO COME OUT OF THIRD GEAR FOR THE REMAINDER OF THE DAY. SHUTTERING SOUND FROM FRONT END AT SLOW SPEEDS. THE DEALER ATTEMPTED TO RECTIFY THE RATTLING PROBLEM BY REPLACING SEVERAL SUSPENSION AND STEERING COMPONENTS. FOUND LOW POWER STEERING FLUID LEVEL DUE TO LEAKING INPUT SHAFT, REPLACED RACK AND PINION THEN PERFORMED 4 WHEEL ALIGNMENT. *BF *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115550March 30, 2005
WHENEVER THE TEMPERATURE FELL BELOW 10 DEGREES FAHRENHEIT THE ELECTRONIC AIR SUSPENSION IN THE CONSUMER'S 2003 LAND ROVER RANGE ROVER BECAME INACTIVE. *NM THE PROBLEM CONTINUED TO OCCUR. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115624March 18, 2005
UNKNOWN OR OTHER
LETTER FROM THE NATIONAL TRANSPORTATION SAFETY BOARD REFERENCING A COMPLAINT FOR 2003 LAND ROVER RANGE ROVER-CORRESPONDENCE NOT ENCLOSED AS REFERENCED IN THEIR LETTER. *BF *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111472February 14, 2005
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
WHILE DRIVING 25 MPH THE DIFFERENTIAL BROKE. AS A RESULT, THE VEHICLE CAME TO AN ABRUPT STOP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056588February 5, 2004
LATCHES/LOCKS/LINKAGES
THE REMOTE KEY FOR THE VEHICLE WORKS INTERMITTENTLY WITH A MIND OF ITS OWN. SOMETIMES IT WORKS, SOMETIMES IT DOESN'T. THIS MEANS THAT THE VEHICLE SOMETIMES REMAINS UNLOCKED UNKNOWINGLY AND GREATLY DELAYS UNLOCKING THE VEHICLE AND GAINING ENTRANCE TO THE CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028687July 21, 2003
EXTERIOR LIGHTING:TAIL LIGHTS
RUNNING LIGHTS WAY TOO BRIGHT ON THE BACK OF A NEW LAND ROVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021587July 11, 2003
ELECTRICAL SYSTEM
WHILE DRIVING THE VEHICLE, THE REAR PASSENGERS STARTED TO COUGH, THE CONSUMER TURNED AROUND AND NOTICED SMOKE FILLING THE CAB OF THE VEHICLE. WITHIN SECONDS, THE VEHICLE CAUGHT FIRE AND WAS TOTALED. *AK *SCC *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

← Back to Land Rover Range Rover