Kia Telluride Complaints (2020)

777 consumer complaints on file.

#11743898June 13, 2026
SUSPENSION
Rattling noise experienced going over small bumps. Dealer confirmed rear shocks were leaking/rusted and needed replacement. Was charged almost an additional $1450 since I am out of warranty period. Car only has 44,275 miles after 6.5 years of owning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743764June 12, 2026
ELECTRICAL SYSTEM, POWER TRAIN
A continuation from my last post. I brought my car back to the dealer.The worker came out to inspect my car and he lifted the hood and he said I had a loose negative battery cable and that I had the wrong battery in my car. He said that might be the cause of the flickering lights.My car was at the dealership for three days before I was called to come pickup my car.He stated they found another service update that my car needed P0471 and that cleared my check engine light and the battery he said once again I have the wrong battery in my car and they were only able to tighten the negative cable so much.I explained to him that it was the correct battery because I went to Walmart where the battery was purchased and they auto manger printed out that paperwork that shows it is the correct battery for that car.Then he had me sign for my car and I left.While driving home my battery light stared flickering again.So I called him and said I thought you were able to tighten the negative cable to the battery. He then said they did the best they can do because it is the wrong battery.After he got off the phone all my lights on my dashboard lit up.My car seemed possessed.My steering locked up and brakes were not working.Scared and crying i called him back and was telling him what was happening to my car.He said once again it was due to battery. Crying I said I'm scared what do I do?He advised me to put my car in netural and try to pull off to the side.I explained to him that I was on the freeway in 5pm traffic my hazards, signals and brakes aren't working.I then asked him what do I do once I can stop the car.Do I bring it back to the dealership? He said the only thing they can do if i bring it back is to have me buy a new battery.At this point the car completely turned off.I was able to roll off the freeway then my car stopped completely violently as if someone slammed the the brakes.Now they want me to buy a new alternator and transmission.Car had no issue before taking it in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743142June 10, 2026
STEERING, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
Not due to recalls. My entire car was malfunctioning over the backup camera. Every system was being displayed on my dashboard as all lights were on. Turning signals and four ways would not work, my steering became tight and hard to turn.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742960June 9, 2026
ENGINE
My 2020 Kia Telluride with the 3.8L V6 engine is experiencing excessive oil consumption between scheduled oil changes. The vehicle consumes a significant amount of engine oil without any visible external leaks. The oil level drops substantially between oil change intervals, requiring frequent monitoring and oil additions to prevent the engine from running low on oil. This condition creates a safety risk because the vehicle can operate with dangerously low oil levels without providing sufficient warning to the driver, increasing the risk of engine damage, engine failure, loss of power while driving, or a vehicle breakdown in traffic. A sudden loss of engine power could increase the risk of a crash. The condition has been observed repeatedly and is ongoing. No external oil leaks have been identified. The vehicle has been maintained according to manufacturer recommendations. The excessive oil consumption appears to be internal to the engine. The issue has been reported to and discussed with a Kia dealer. The problem is consistent and reproducible between oil changes. Prior to discovering the oil loss, there were no obvious symptoms other than the oil level decreasing significantly between service intervals. The issue was identified through routine oil level checks. I am concerned that this condition may affect a large number of vehicles equipped with the same engine and could result in engine failure or loss of power while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742769June 8, 2026
POWER TRAIN
The vehicle was taken in several times for a vibration, binding coming from the rear. It has been ongoing back to the original owner. It is the all wheel drive coupler. This is a known issue with TSBs out on it. Kia has been contacted and seems unwilling to help, replace. Online thousands of these things have failed some even twice. In icy or slippery conditions this can cause loss of control due to binding.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742832June 8, 2026
ENGINE
Vehicle experienced catastrophic engine failure while traveling approximately 70 mph on a highway. I heard a loud popping noise and immediately lost power. The vehicle would no longer accelerate normally and I was forced to pull over. White smoke was visible from the engine compartment, and a large amount of engine oil leaked from the vehicle. This failure created a safety risk because it occurred at highway speed, resulting in sudden loss of power while traveling with surrounding traffic. The vehicle required towing and could not be driven from the scene. Prior to the failure, the vehicle had exhibited symptoms beginning around May 11, 2026. A check engine light illuminated and an independent mechanic diagnosed a cylinder 3 misfire and replaced the ignition coil. Following that repair, the check engine light returned. Additional symptoms included stalling at idle, knocking noises from the engine, and intermittent oil pressure warning lights. The vehicle was subsequently inspected by an independent mechanic who diagnosed a thrown connecting rod with damage to the engine block, including a hole in the engine near the transmission area. The mechanic advised that the engine requires replacement. The damaged engine is currently available for inspection. The vehicle has not been inspected by the manufacturer. No injuries or crash occurred, but the sudden engine failure and loss of power at highway speed created a significant safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742534June 7, 2026
ENGINE
While driving on the [XXX] in [XXX] on XXX a connecting rod punctured the engine block of no fault of my own Kia has stated it was a manufacturing defect. This caused a vehicle fire under the vehicle and I had to get my family out of the vehicle 4 children and wife from the vehicle children ages ranging from age [XXX]. This completely has destroyed my confidence in the safety of this vehicle. I do not want to put my children back in this vehicle due to the traumatic experience of the fire. The car only had 60k miles on it and I just bought it as a second owner from Staten Island Kia back in October 31st of 2025 with just a little over 55k miles on the car. The Staten Island Kia dealership has replaced the engine but confirmed that they have not done any other safety checks of hoses or wiring or anything else that may have been damaged by the fire. Kia Corporate has given us a loaner vehicle until they review our case. Case number is XXX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11741888June 3, 2026
UNKNOWN OR OTHER
My sunroof windscreen arm broke which in turn caused the glass to go off track. The windscreen arm is a known issue! But there is no recall. I SHOULDN'T HAVE TO PAY $7000 to fix a known problem!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740122May 26, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The sunroof wind deflector broke and as a result the sunroof was jammed open. In order to close the top I had to break the mechanism and now the sunroof, while mostly shut, still shifts free occasionally when driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739922May 25, 2026
ENGINE, FORWARD COLLISION AVOIDANCE: WARNINGS
Component/System Failed: Engine — excessive oil consumption and oil leaks leading to complete engine failure requiring full engine replacement. Vehicle is currently at my home and available for inspection upon request. Safety Risk: My vehicle became completely inoperable while in use as my primary family transportation. As a parent of three children this has left my family without safe reliable transportation. An inoperable vehicle also creates safety risks related to emergency situations where transportation is critical. Confirmed by Dealer: Yes. An authorized Kia dealership confirmed the engine defect and approved a full engine replacement. The repair has not yet been performed. Inspections: Vehicle has been inspected exclusively at an authorized Kia dealership where all service and maintenance has been performed. Warning Symptoms: This is the third time this vehicle has become inoperable due to what was previously identified as an oil issue but is now confirmed to be an engine defect. Prior to complete failure the vehicle exhibited ongoing oil leaks and excessive oil consumption over an extended period. AAA roadside assistance was contacted and identified possible starter and battery failure believed to be connected to the engine condition. Additional Note: I have identified NHTSA complaints from other 2020 Kia Telluride owners reporting identical engine oil consumption and failure issues suggesting a pattern defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739467May 22, 2026
ENGINE, ELECTRICAL SYSTEM, STEERING
Following a recent $9,000 engine replacement performed by an authorized Kia dealership, my vehicle suffered a catastrophic, simultaneous mechanical and electronic systems failure while in operation. Without warning, the vehicle triggered the Knock Sensor Detection System (KSDS) and entered "Limp Home Mode," severely restricting vehicle power. Immediately following this, the vehicle experienced a total loss of essential safety and driving controls: Steering Failure: The power steering completely locked up, creating an imminent crash hazard. Dashboard & Gauge Failure: All dashboard warning lights illuminated simultaneously, and the speedometer completely stopped functioning, leaving me unable to monitor vehicle speed. Powertrain & Shifting Malfunction: When brought to a stop and placed into "Park," the vehicle's electronic systems failed to recognize the gear change, indicating on the dashboard that the vehicle was still in "Drive." This created a severe vehicle roll-away risk. Ignition Failure: The vehicle completely refused to shut off or power down when the ignition button was pressed. This event represents an extreme safety hazard involving sudden loss of vehicle control, steering immobilization, roll-away risk, and primary electronic communication failure immediately following a major manufacturer warranty/recall repair. The vehicle is currently un-driveable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739512May 22, 2026
POWER TRAIN
I own a 2020 Kia Telluride currently with approximately 91409 miles. The vehicle has a repeatable transmission issue during acceleration, most noticeable around 40 mph when the transmission shifts. The vehicle shudders/hesitates/jerks and does not accelerate smoothly. This creates a safety concern because the hesitation occurs during normal acceleration and could affect merging, passing, or maintaining speed in traffic. I brought the vehicle to Vision Kia of East Rochester, 201 East Linden Ave, East Rochester, NY 14445 on 2/4/26 at approximately 88067 miles. The Kia service manager/technician duplicated the concern during inspection/road test and stated that the issue is related to the torque converter damper clutch. However, I was told the dealer would not repair the vehicle unless a warning light/check-engine light comes on. No warning light is currently illuminated. I am reporting this because the transmission defect has been observed by the dealer while the vehicle is still under warranty, but no repair has been authorized. I am concerned that the condition may worsen and could cause delayed acceleration or unsafe drivability.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738539May 18, 2026
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
I was driving down the interstate when all of a sudden, I hear a bang, and my power went crazy, couldn't push the gas at all, my car was suddenly shut off. We coasted to the side of the interstate and got out to see a pile of oil underneath my car. Called a tow truck to help us and he found a massive hole in the engine block / oil pan - catastrophic engine failure. I have 117k miles on my car BUT I have kept up with maintenance on this vehicle. There should be no reason for this to happen. This put my family in immediate danger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737908May 14, 2026
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS
In February 2026 my vehicle had a front parking sensor error. When i broght it in for repair my shop found a corroded cable in the front parking sensor harness. The mechanic was able to repair the harness...$280 In May 2026 my vehicle this time had a rear parking sensor error. The shop discovered a rear parking sensor harness completely corroded & had to be replaced along with one parking sensor...$715. (The invoice does not include the cost of the sensor as it was purchased separately when diagnosing the front sensor failure) I purchased this vehicle in January 2020 & it has spent its entire life garaged in New York State or in Florida. It has only been driven one winter(2025-2026) in NY State. This is unacceptable! The cost of rear harness alone including tax was over $300!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737430May 12, 2026
ELECTRICAL SYSTEM, SUSPENSION, FUEL/PROPULSION SYSTEM
Took my 2020 kia telluride for emission software update after being notified by the the dealership. Two days later my check engine light keeps coming on and off. I called the dealership and the said to bring it in only if the light is on. The next day my engine light once again keeps going on and off but now also my battery light keeps flickering on and off as well. My car is also slow to idle and when going slow speed my steering will shake. Also when I first start my car in the morning by RPM needle goes up and down as well as my a/c blow strong and then low matching rpm needle. My car seems to pull on hills it feels as there is not enough power to make it up the hill and my car also shakes. My car was running perfectly fine before I took my car to the dealership for this emission software update.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736863May 10, 2026
ENGINE
i was driving home from work my 2020 Telluride shut off at stop light. I was able to turn the car back on and continue my drive after about 30 minutes into my continued drive i started hearing extreme banging noise coming from the front of the car. i then drove to kia dealership where they had inspected and diagnosed as the engine had failed and i would need a whole new engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736744May 9, 2026
ENGINE, FUEL/PROPULSION SYSTEM
I had my most recent oil change on 2/20/26, and on 5/2/26 , the check engine light came on and I heard a knocking sound. I checked the dipstick and it was below the “low” mark. I hadn’t driven 3k miles yet!! I had to purchase 2 quarts of SAE 5w 30 oil to put into it. My vehicle is consuming more than 1 quart per 1000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736810May 9, 2026
UNKNOWN OR OTHER
Kia radio goes out randomly, will cut off and fails to turn on when the vehicle turns on. It will make a loud noise like an old car being scratched and then it turns off. The radio will freeze up and it affects my digital speed control. I have reported multiple times to my dealership with no help. It has been happening since I purchased the vehicle in 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735736May 5, 2026
ENGINE, UNKNOWN OR OTHER
Transmition- I started bringing it into the dealer around 80,000 miles because it was slipping and bucking (gears). Allegedly, they could provide warrenty coverage but could duplicate the problem. It is doing it more frequently and hesitates (drastically) which can cause an accident from behind. Yes, it was reproduced but as I stated, I was told, "They couldn't do 'anything about it'". It has been inspected multiple times at Kia prior to 100K warrenty At one point, my check engine light kept coming on, then it just went off. There seems to be some major faulty component with this make, model and year. I have read many very similiar complaints, online and there seems to be chronilogical issues/problems that arise at certain miles. Everything I have read, it the exact same situation I have been having which is just geting worse by the day. However, I was blatently informed by Kia, "They would not replace the transmition unless it went." I think that is totally ridiculous, you wait until it goes and can cause an accident before you will fix/replace the part. I also read and heard from multiple mechanics that it could be the "failed torque converter" which was never mentioned from the dealer. I have also had issues with the CV axle and oil plastic housing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735465May 4, 2026
SERVICE BRAKES
There is a brake assist issue that comes up intermittently pedal can become stiff at times. This caused me to almost have an accident at an intersection when a car pulled out in front of me. Stopping was delayed and very difficult and frightening. Issue has not been reproduced or confirmed by deal or service center. It has not been inspected. No warning, messages or symptoms of any kind. I purchased it in Oct 2025 and it started in April 2026. After this happening quite a few times I am no longer driving it and can't afford to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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