Kia Telluride Complaints (2020)

777 consumer complaints on file.

#11428457August 9, 2021
SEATS
I dropped my phone between the seat and the console. I reached between it and got my arm caught. I tried for 15 minutes to get it out with no success. I drove myself and children to the fire station where they had to use a crowbar to push on a bar that was holding my arm. When I got my arm out, it was bloody, cut, and swollen.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11427777August 4, 2021
VISIBILITY/WIPER
Notice windshield crack starting from behind mirror all the way approaching drivers view, just saw it, with no warning, no visible chips, had to look real close and feel for a chip, can see where it started and feel it slightly, never heard anything hit the windshield, but it sure did run fast. Didn't happen on the highway, noticed it when I made a stop and got back in the vehicle, I just had it serviced with a oil change, and they did have a card hanging on the mirror with vehicle number that the service department put on there
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427568August 3, 2021
UNKNOWN OR OTHER
This is the third time something has impacted our windshield and caused it to crack. Our windshield has been replaced twice and will need to be replaced again. Both replacements were Kia windshields.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427612August 3, 2021
VISIBILITY/WIPER
I was driving on the highway keeping a safe distance from a dump truck and 18 wheeler truck that were ahead of my vehicle. The dump truck sent a small stone towards my windshield which damaged the windshield on impact. The windshield was inspected by my insurance company which determined the windshield required replacement. This will be third time replacing the windshield in just over a year due to the same type of incident. My families safety was at risk due to the obstruction caused by the windshield cracking due to the impact of the small stone. No warning lamps or messages appeared prior to the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426123July 23, 2021
SERVICE BRAKES
Inside brake pad on drivers side rear separated from the metal backing plate. Other pad is hardly used and other side is not worn. This caused difficulty stopping and a grinding noise from the left rear of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425283July 17, 2021
VISIBILITY/WIPER
Windshield cracking from a small rock barely hitting it while driving. Seems to be a flaw in the Kia product.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424335July 12, 2021
VISIBILITY/WIPER
My wife and I purchased a 2020 KIA Telluride in November of 2019. A few weeks after we took delivery we received the attached letter dated 12-9-2019 from KIA stating there may be an issue with the windshield cracking and that they would replace the windshield if this happened. This did happen and KIA replaced the windshield on 03-26-2020 at no charge as they had stated in the letter we received. On the morning of 6-5-2021 I moved the Telluride out of the garage to the driveway, when I went to move it back in a couple of hours later the windshield was cracked across the drivers field of vision. We called the dealership (Moritz) and made an appointment for 6-22-2021 (we were on vacation from 6-9-2021 until 6-19-2021) to have the windshield replaced. After the windshield was replaced we were told it would be $868.31 (invoice attached), the MORITZ KIA service manager (Joby Spradley) told the service advisor (Trai Chavez) to inform us that he had checked with a ‘KIA representative’ and KIA would not pay for replacing the cracked windshield even though the windshield cracked while the vehicle was sitting in our driveway. The letter we received did not state that KIA would only replace the windshield one time. We shouldn’t have had to pay a for manufacturing / quality issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424474July 12, 2021
UNKNOWN OR OTHER
My windshield was hit by a tiny rock and had a small pit. The next day when I went to my car, there was a crack across 1/2 of my windshield. The spot the rock hit did not even star crack. This is a safety issue for the window to crack that sat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422717June 29, 2021
UNKNOWN OR OTHER
AC Condenser failed at 13,500 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420580June 11, 2021
UNKNOWN OR OTHER
AC Condenser failed after 13,500 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418444May 25, 2021
UNKNOWN OR OTHER
Collision warning system failed. Barnett Kia St Paul MN said two weeks to get an appointment for. Safety issue?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417474May 17, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
While driving my suv on the highway the day I purchased it on 6/5/20 it disabled 5 times where I was only able to use brakes and pull off side of road. I was 36 weeks pregnant and had my 2 year old in the car. I didn’t make it home. There was highway construction locally and no edge to pull off on if needed. We could of been seriously injured or died. It was towed to my local Kia dealer where they didn’t find anything wrong with it. They replaced the battery. It seemed to be running ok then on 5/5/21 my suv disabled again only being able to use the brakes and pull over while driving it on a hilly, narrow backroad with someone driving behind me with my 10 month old in the car. Every time this has happened the suv loses all power and needs to be placed in park to be restarted. The Kia dealer has had my suv for over a week and cannot find anything wrong with it. They reached out to the Kia tech line who says they’ve done all the right testing and there is nothing else to do. The Kia dealer believes it has an electrical problem that they have not been able to reproduce. There are no warnings before the suv completely disables. This problem could cause serious injury or death. The dealer is telling me my suv is ready to be picked up. I refuse to take my suv back from the dealership. I’ve started Iowa lemon law papers 5/6/21 and I’m waiting for the Kia manufacturer to receive them certified mail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416471May 13, 2021
VISIBILITY/WIPER
I WAS TRAVELING ON A HIGHWAY AND A ROCK HIT MY WINDSHIELD. IT LEFT A SPOT NEAR THE REARVIEW MIRROR, BUT NO CRACKS. THEN 2 DAYS LATER I HAVE A CRACK GOING ACROSS THE MIDDLE OF THE WINDSHIELD. WITHIN ANOTHER 4 DAYS, THE CRACK IS NOW ALMOST ACROSS THE ENTIRE LENGTH OF THE WINDSHIELD AS WELL AS UP TO THE TOP OF THE WINDSHIELD. I'VE HAD OTHER VEHICLES GET DINGED WITH ROCKS BUT NEVER HAD ONE CRACK THIS QUICKLY OR CONTINUE TO SPREAD DAY AFTER DAY EVEN WHEN IT IS JUST SITTING IN MY CARPORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416160May 11, 2021
VISIBILITY/WIPER
I HAVE HAD THE WINDSHIELD CRACKED THREE TIMES SINCE THE VEHICLE WAS DELIVERED 14 MONTHS AGO. KIA ACKNOWLEDGES THE ISSUE BUT HAS NOT PROVIDED A TRUE "FIX" FOR THE PROBLEM AND NOW HAS INDICATED THEY ARE NOT RESPONSIBLE FOR REPLACEMENTS BUT TO CONTACT MY INSURANCE CARRIER. THE CRACKS COME IMMEDIATELY FOLLOWING AN IMPACT WITH A ROCK OR DEBRIS AND SPREAD IMMEDIATELY AFTER IMPACT SO THE REPAIRS CANNOT BE MADE. I HAD MY FIRST ONE REPLACED USING INSURANCE AND KIA REPLACED THE SECOND ONE BUT NOW REFUSES RESPONSIBILITY. IT IS ODD THEY ACKNOWLEDGE THE ISSUE INITIALLY AND SAY THEY WILL PROVIDE A REMEDY ONE TIME BUT DO NOT HAVE ANY RESOLUTION TO CURE THE ORIGINAL PROBLEM THAT THE WINDSHIELDS HAVE EITHER A QUALITY OR AN ENGINEERING DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414781May 2, 2021
UNKNOWN OR OTHER
IF THE WINDOWS ARE DOWN AT HIGHWAY SPEEDS (ABOVE 50MPH,) THEY CANNOT ROLL BACK UP COMPLETELY. IT SEEMS THAT THE PRESSURE OF THE SPEED STOPS THEM FROM COMPLETELY CLOSING. IN ORDER TO ROLL THEM BACK UP I HAVE TO SLOW DOWN TO AROUND 35 MPH. I'VE READ SIMILAR COMPLAINTS ON KIA OWNERS FORUMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413625April 23, 2021
VISIBILITY/WIPER
MY TELLURIDE ALL OF A SUDDEN HAS CHIPS ALL OVER THE WINDSHIELD NEVER NOTICE ANYTHING HITTING THE WINDSHIELD THAT WILL CAUSE ALL THIS CHIPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413339April 22, 2021
EXTERIOR LIGHTING
HIGH BEAMS WILL NOT FUNCTION. REPLACED LIGHT BULBS. DID NOT FIX THE PROBLM. REPLACED RELAY AND FUSE. DID NOT FIX THE PROBLEM. TOOK TO DEALER. SERVICE TECH APPEARED TO BE BEFUDDLED. HIS ONLY SUGGESTION WAS TO REPLACE BOTH HEADLIGHT ASSEMBLIES AT A COST OF OVER $2000.00 OR JUST WAIT UNTIL KIA ANNOUNCED A RECALL AS HE COULD NOT DETERMINE EXACT CAUSE OF PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412804April 19, 2021
VISIBILITY/WIPER
WITH LESS THAN 7500 MILES ON MY TELLURIDE, I HAVE 3 SMALL CHIPS ON MY FRONT WINDSHIELD. LAST CHIP WAS YESTERDAY HAS DEVELOPED A SMALL CRACK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405760March 31, 2021
VISIBILITY/WIPER
I PURCHASED MY 2020 KIA TELLURIDE ON 10/16/2019. A COUPLE OF WEEKS LETTER I WAS SENT A LETTER FROM KIA 'GIFTING' A REPLACEMENT WINDSHIELD DUE TO SOME CONSUMERS EXPERIENCING DEFECTIVE GLASS THAT JUST BREAKS FOR NO REASON. EARLY JANUARY 2020, MY WINDSHIELD SPONTANEOUSLY CRACKED WHILE JUST SITTING IN MY DRIVEWAY. KIA REPLACED IT. NOW 14 MONTHS LATER, THE REPLACEMENT WINDSHIELD DID THE EXACT SAMETHING!!! THE CAR WAS JUST SITTING IN MY DRIVEWAY. I LIVE IN CHARLESTON SC AND WE HAVE NOT HAD ANY EXTREME TEMPERATURES. THIS IS RIDICULOUS AND UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405229March 28, 2021
VISIBILITY/WIPER, UNKNOWN OR OTHER
I WOKE UP TODAY TO AN ODD SHAPED CIRCULAR CRACK AND SUBSEQUENT SPIDERING OUT OF THE WINDSHIELD OF MY TELLURIDE. THE CRACK IS QUITE LOW NEARLY UNDER THE TOP OF THE HOOD AND I HAVE NO IDEA HOW IT HAPPENED. AFTER REVIEWING ARTICLES I DISCOVERED THERE IS A CLASS ACTION LAWSUIT AGAINST KIA FOR DEFECTS TO THE WINDSHIELD SO I THOUGHT IT BEST TO REPORT IT. THE CRACK WAS NOT THERE WHEN I LAST DROVE IT 3/26.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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