Kia Telluride Complaints (2020)

777 consumer complaints on file.

#11445780January 1, 2022
SUSPENSION
Rear Struts/Shocks have been replaced twice due to failure and they have failed again. The first time was due to horrible noises coming from rear of vehicle going up inclines. The second time they were replaced noises came from the rear going over any slight bump or rough terrain.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445559December 30, 2021
EXTERIOR LIGHTING
The high beam headlights fail to activate, yet the blue dash indicator shows lights are on high beam. Furthermore, when on low beam the headlights do not broadcast a sufficient distance ahead or to the side to enable driver to see the road sufficiently for safe driving. This issue has been reported by almost 100 other drivers, many of whom have North Carolina addresses, but the reports also list other states such as Nevada. This is a major safety issue that is evolving currently and hopefully, you will make it a priority to contact the manufacturer for a recall. This was first noticed on 12/23/2021, but became prominent when spouse driving me home from hospital ER for unrelated injury on 12/28/2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445432December 29, 2021
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Dash gage cluster (tach, speedometer, fuel, and engine temp) all go to zero while driving. The digital speedometer readout is also zero. Basically the entire dash is dead minus the entertainment system which functions perfectly.This also shuts down all adaptive cruise and collision avoidance systems. Restarting the vehical will not bring dash instruments back. Ocassionally cycling to door locks and or disconnecting negative battery lead will bring dash instruments or they will begin randomly begin functioning again on their own. They always malfunction and come back as an entire cluster. I also have video of the vehical in motion with the instruments dead.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444471December 20, 2021
VISIBILITY/WIPER
Windshield keep getting chipped unnecessarily, I repaired it 3 times already and its being chipped 4th time. Called Kia and they told me to bring the car in to dealership for inspection and none of the dealership has any openings till 3 weeks later, and when i tell them to book appointment the call is dropped , all others are not picking up calls. called Kia Cerritos CA , Riverside CA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443090December 8, 2021
EXTERIOR LIGHTING
The high-beam lighting system fails - causing dangerous conditions while driving. They use a motor system that tilts the light and this is prone to failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442236December 1, 2021
EXTERIOR LIGHTING, STEERING, VEHICLE SPEED CONTROL
Component Failure: Unsafe headlights, refusal of KIA corporate to address problem since vehicle was new. Component Failure: Unsafe headlights, cause Advance Driver Assistance Systems to malfunction. Failures include: Automatic Emergency Braking, Forward Collision Warning, Lane Departure Warning, Lane Keeping Assistance, and Pedestrian Avoidance. Safety risks: 1) Multiple near collisions with Pedestrians and bicyclists. 2). Emergency braking engaged at night by irrigation stream, leaves and other Non Hazards 3). Near collisions with Pedestrians at night 4). Erratic maneuvers by Lane Keep Assist at night. 5). Lane Keep Assist shuts down at intermittently at night. 6). Departure from road surface at night during turns 7). Headlights do not illuminate Stop signs, Speed Limit signs, or caution signs at night. 8). Near collisions with Pedestrians and Bicyclists at night during turns 9). Collisions with road debris at night during turns and straightaways. 10). Multiple curbed medians hit during turns. Dealers and KIA corporate state systems are working as designed. Dealers and KIA corporate refuse to address the problems with this car The only warning light you get is the Lane Keep Assist / Warning light starts blinking sometimes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442345December 1, 2021
EXTERIOR LIGHTING
High beams stopped working. Lights are terrible at night. No warning, just stopped working all of a sudden.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441684November 25, 2021
VISIBILITY/WIPER
This is the 2nd chip and 2nd crack in my windshield. My vehicle had 16500 miles on it. and is my 11th Kia. I have never had an issue with windshields before this car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441251November 22, 2021
VEHICLE SPEED CONTROL
The contact owns a 2020 Kia Telluride. The contact stated that while the engine was idling and the brake pedal was being pressed for approximately 3 minutes, the vehicle suddenly experienced unintended acceleration causing the driver to lose control of the vehicle and crash into a nearby snow plurer, lamp pole, and house stairs. During the incident, no injuries were reported. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 28,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11441083November 19, 2021
EXTERIOR LIGHTING:HEADLIGHTS:BULBS
The contact owns a 2020 Kia Telluride. The contact stated while driving 40 MPH at night on a back road, the hi-beam headlights were activated but failed to illuminate brighter than the low-beam headlights. The contact continued driving to his residence. After arriving home, the contact inspected the vehicle and noticed that the hi-beam headlights were not working as designed. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the hi-beam bulbs were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 44,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437873October 23, 2021
EXTERIOR LIGHTING
The headlights in general are very dim and don't shine out to create an illuminated peripheral view. Also, both high beams have completely stopped working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437545October 20, 2021
VISIBILITY/WIPER
Since purchasing the vehicle new in May 2020 we have had to replace the windshield three times. On three separate occasions while driving down the interstate a small pebble hit the windshield, pitted it and the windshield immediately started to spider. In parking the vehicle in the garage out of the sun the crack continue to grow. In the short time we have had this car we have had Three new windshield that came from KIA. It has gotten to the point where I am scared to drive down the interstate- afraid that if I get close to any car that something will end up breaking the windshield. Once the windshield is cracked the car is basically not drivable because the crack just continues to grow.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437024October 16, 2021
POWER TRAIN
Started car in 70 degree weather, heard a ticking noise coming from the hood, put car in reverse then drive, engine light came on (solid, not flashing), took it to get a diagnostic test and results state “Torque converter malfunction”. The car is now shifting hard through gears and shaking while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436927October 15, 2021
VISIBILITY/WIPER
While driving my wife had a small stone hit the windshield which caused a small pit and about an inch crack. When she got home, I inspected it and called and made an appointment for it to be repaired the next day. The suv was parked in the garage overnight and not driven. The next morning when I went to go to the repair place, I opened the door to the garage and found the one inch crack had grown to about 2 feet overnight. Not sure how that even happens
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436928October 15, 2021
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The sunroof exploded. I was driving on the freeway and the sunroof glass completely shattered leaving only a few fragments on the perimeter. No debris hit the car. There was no one in front of me and I was not passing under a bridge, etc. The sun shade was closed so most of the glass flew into the air outside rather than coming inside. The shock of the sound was an issue but I maintained control of the car. The glass shards hit the cars behind me but luckily they appeared to be small enough that I did not see anyone have issues from the flying glass. I drove straight to the dealership where my service is done. They inspected the car and, after 2 days, told me that they could not do anything without Kia corporate getting involved and approving the replacement. There were no warnings prior to this issue that there was anything wrong with my sunroof.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436814October 14, 2021
UNKNOWN OR OTHER
this has happened to my wife about 5 times and to me approximately 8 times. my wife will no longer drive the car because she feels it is not safe. i purchased the car new and it has about 7500 miles on it. when trying to accelerate from a stop and usually turning left, car will start to move and then fails to accelerate for approximately 3-5 seconds. very dangerous if there is oncoming traffic and you are turning in front of them. i have researched this issue on the web and i am not the only person with this issue. so far kia dealer cannot duplicate issue so there is no fix. currently dealer has the vehicle and i have a loaner vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436322October 11, 2021
UNKNOWN OR OTHER, VEHICLE SPEED CONTROL:CRUISE CONTROL
The car was on cruise control at 70mph but cruising behind another car at 65 when suddenly the car started approaching the car in front of us at high speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432469September 10, 2021
PARKING BRAKE
The contact owns a 2020 Kia Telluride. The contact stated that while the vehicle was parked, the vehicle rolled away into the neighbor's yard. The contact was made aware of the failure by the neighbor. The contact had placed bricks in front of the front driver’s and passenger’s side tires and behind the rear driver’s and passenger’s side tires to prevent the vehicle from moving. The dealer and another dealer Serra Gardendale Kia (630 Fieldstown Rd, Gardendale, AL 35071) were made aware of the failure and both dealers scheduled an upcoming appointment. The manufacturer was made aware of the failure and informed the contact to contact a dealer. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431899September 6, 2021
EXTERIOR LIGHTING
What component or system failed or malfunctioned, and is it available for inspection upon request? While traveling at night I attempted to turn on the high beams to better illuminated the highway but the high beams failed to turn on. How was your safety or the safety of others put at risk? This resulted in limited visibility of the road and any potential hazards. Has the problem been reproduced or confirmed by a dealer or independent service center? Unknown Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Unknown Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no fault indicators displayed that might suggest a failure of the high beams. The blue high beam indicator light continues to function as it should, despite the fact there is no change in the illumination from the headlights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430140August 23, 2021
ELECTRICAL SYSTEM, ENGINE
Check engine light in March of 2021. 38,800 miles. Determined to be a timing issue and parts of the engine was replaced by Bill Barth Kia in Mandan, ND. Car was picked up on 4/21/21. On 4/28/21 all warning lights came on. Car was towed back to dealership. After multiple attempts at fixes over a 4 month period of time it was finally determined a new wiring harness was needed. The new harness seemed to correct the problem and I took possession of the car on 8/20/21. It was driven around 75 miles that day to drive home. On 8/22/21 the car was driven 8 to 10 miles and then parked and turned off in my driveway at 12:35 pm. No warning lights were on at this time. At or around 1:30 pm I was notified by my neighbors that the car was on fire. My husband grabbed an extinguisher and located a 12 inch flame in the front of the car near the engine. It was quickly extinguished. Once the fire was out I opened the door to put the car in neutral to remove/push it from the driveway. All warning lights were on once again. The battery cable was disconnected to hopefully prevent another fire. I have documentation of work done between 3/11/21 and 4/21/21 but all work done after that point is on an invoice that was denied to me by the dealer. I was told I could receive a copy of the invoice once compensation was made to them by Kia for a part.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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