Kia Telluride Complaints (2020)

777 consumer complaints on file.

#11493061November 10, 2022
SUSPENSION
My 2020 KIA Telluride has faulty suspension related to KIA's factory installed towing system. This makes the vehicle very noisy while everyday driving and unsafe when towing. Yes the problem has been confirmed by the dealer, KIA has put out a service bulletin, but hasn't extended the warranty to cover their known defect. This started a couple months ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491292October 28, 2022
EXTERIOR LIGHTING
High beams stopped working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490177October 20, 2022
EXTERIOR LIGHTING
Vehicle was in for an oil change and safety system upgrade/fix(?) and now the high beams no longer work on our vehicle. The blue indicator light shows up but neither on of our high beams turn on. I have contacted the dealership and they claim they've never heard of such a thing happening, but I have seen many complaints online about it. We do not feel it is safe to drive out in the country, at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489570October 17, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
My vehicle is having issues with its digital readings of the temperature and gas miles. I went to get 25$ in fuel yesterday. When I got to the station I had 75 miles to the gallon on the monitor. After adding the 25$ the analog meter changed but not the digital. I had a similar incident in the summer with my temperature Guage reading 84 degrees when it was actually 103 degrees outside. It did however pick back up later in the day but now I'm concerned because there's other drivers reporting the same issues on the telluride forum. I also just had a recall fixed on my vehicle about 2 weeks ago that was an electrical problem as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489199October 13, 2022
EXTERIOR LIGHTING
Headlights high beams have not been working for over a year. When the high beams trigger is pulled/turned to on you can see a slight lift in the low beam attempting to transition to high beams but it fails. No high beams are activated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488175October 6, 2022
EXTERIOR LIGHTING
High Beam lights do not work when activated making night driving very dangerous. I have read repeatedly online that this is a known problem. Essentially, the high beams are activated by the bulb housing moving around the bulb to enhance illumination. However, this housing STOPS working on many Kia Tellurides and the only solution is to replace them according to online reports. However, this is not a guaranteed fix as the problem has not been addressed by the manufacturer and is subject to reoccurence.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488082October 5, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2020 Kia Telluride. The contact stated that while his fiancé was driving at an undisclosed speed, she attempted to close the sunroof however, the sunroof became inoperable. The contact stated that upon inspection, he noticed that the sunroof was off track and in a bind. As a result, he was unable to close the sunroof cover. The contact was concerned that the glass would shatter and cause an injury. The dealer was notified of the failure and the contact was able to schedule an appointment. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact was able to leave a voicemail but had not yet received a response. The failure mileage was approximately 61,000. The contact stated that since the sunroof is not securely attached, it could fly off the vehicle at any moment regardless of the speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487931October 4, 2022
LATCHES/LOCKS/LINKAGES
The contact owns a 2020 Hyundai Telluride. The contact stated that the front driver’s side door handle mechanism had failed and his wife was unable to open the door from inside the vehicle. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the door hinge had failed due to wear and fatigue and needed to be replaced. The door handle was replaced but several months later the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484242September 13, 2022
SEATS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My car has heated/air conditioned seats. They have started coming on by themselves. My passenger side mirror opens and closes when it wants to. The the auto off works when it wants to. I have the option of turning that feature off but it will turn off anyways. I can also hear my air condition loud and clear when I turn my car off (decompressing I am guessing) it just started when all these other problems started.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484129September 12, 2022
EXTERIOR LIGHTING
While driving on the highway my headlights didn’t illuminate the roadway. I pulled over to check them and it appears the headlights were so dim, and possibly stuck somehow. They’re telescopic lights. The issue continued the entire 11 hour drive. The lights would work then go off again. I thought they might be stuck in the wrong position. I couldn’t see the highway well and we had inclement weather. I haven’t had the dealer look at the vehicle yet because they don’t have any rentals available. I can’t afford to miss work. No warning lights or chimes were displayed by the vehicle on the dashboard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483464September 8, 2022
EXTERIOR LIGHTING
Bright headlights do not work. Known problem. Not covered by warrant after 60,000 mile. I unsafe condition of vehicle. KIA should address recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481902August 29, 2022
VISIBILITY/WIPER
While driving the speed limit on I-285 near Atlanta, GA, something hit my windshield. It made a high pitched, popping sound and immediately made a small, star shaped chip on my windshield in my driver field of view. Within 1-2 minutes of the chip, it started spreading long lines throughout the windshield, all coming off the original star shaped chip.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479439August 15, 2022
EXTERIOR LIGHTING
The high beams on the headlights no longer work. This is a safety hazard where I live due to the number of deer around in the evenings. This problem was confirmed by Kia in many 2020 Telluride vehicles. This has not been inspected by anyone yet. It has been reported to Kia Customer Service and awaiting confirmation of warranty replacement. There was no warning when it stopped working. The high beam indicator on the dashboard still works, but the bulbs only perform at low beam. The relay was replaced but it did not correct the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474928July 20, 2022
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
High Beam Headlight system both headlamps are malfunctioned and yes it is available for inspection. Due to high beam headlight system not working when I am driving down hill I am not able to see at a distance in front of my vehicle nor can I see animals jumping out of the road in front of me. My safety is at risk as well as others I meet on the road. Dealer is aware unable to get me in immediately. No warning as a matter of fact the vehicle indicates that high beam lights are working. Upon looking up consumer reviews there have been many complaints regarding this concern which has required KIA to replace both headlight assembly systems at the cost of $ 2500.00 my KIA just barely went out of warranty. My issue is these complaints were filed several times since 2020 and these issues have not been placed into warranty as a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474972July 20, 2022
UNKNOWN OR OTHER
At a little over 63000+ mileage my vehicle's alternator have gone bad and now sitting in the shop for repairs that are not cover by my warranty because it was a little ove 60000 mileage. On the day my alternator gave in, I was on the freeway and all my hazards lights were lit. The steering wheel stiffen and it was hard to drive, I try to pull over and the vehicle went dead in mid freeway. All blinkers and lights were no longer working too so I was in the mid of a freeway at night in the dark. For all i know someone couldve side swipe me or crashed into me with the sudden power loss. I've only have this supposedly new car off the lot for 3 years with only 63k mileage and the alternator is bad already and drained my whole battery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474489July 18, 2022
ELECTRICAL SYSTEM
I unlocked the doors to get in the car. I let my son go by the back door (trunk) because his door was blocked by the car parked next to me. He went in and I put my purse in. The car was supposed to be unlocked since I was able to open my door and he made it in. By the time I walked up to my door, all the doors were locked, trapping my son in along with my keys and phone. The doors arent supposed to lock when the keys are in. I had to call 911 to get my son out of there quickly. He is too small to understand how to unlock te doors manually. It is the second time the doors locks while my keys are inside, but the first time with my toddler child in the car. It could have resulted in serious injury or worst.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473438July 11, 2022
EXTERIOR LIGHTING
Poor illumination of headlights and headlights high beam does not work. The bulbs were changed, and the high beam light fuse and the high beam relay were changed and the lights still will not go on high beam. I heavily rely on bright lights when possible to easily identify animals in or near roadway when traveling during hours of darkness. Night time visibility is very poor and unsafe,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472257July 4, 2022
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
High beam lights stopped working. Bulbs are ok. Lamp assembly has a part that physically moves to change high to low.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466659May 30, 2022
EXTERIOR LIGHTING
Both high beams stop working without any advice. While driving at night low beams provide low visibility and when I try to use high beam did not change at all from low beam. This truck comes with a system that moves low beam light to high beam light only one bulb ( one filament ) no two filaments. There is 37 complaints online and no recall. Visibility is a hazard in united states.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466184May 26, 2022
VISIBILITY:WINDSHIELD
basically the windshield is defective this model and Dan Obrien Kia Concord New Hampshire (lynn/ in service took pictures and said it would be two days to order it in ? says that they’re not gonna handle it basically even though they have for others? I got this info from Kia consumers affairs case# 14813171 Mike and Kayla . I’ve talked to Kia consumer affairs and haven’t got an answer but they were quicker to respond. Dan O’Brien never responded back to me. so the window started with a 4 to 6 inch crack now it’s been two weeks no answers other than no and Kia directly said that the Vin is within the guidelines of the letter that they circulated so they replaced it for others but they can’t do this one? I keep getting the phone tag game transferred to different states and also they’re not covering their warranty that they promised. On drive train
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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