Kia Telluride Complaints (2020)

777 consumer complaints on file.

#11516397April 10, 2023
EXTERIOR LIGHTING
The high beam lights failed to turn on and will not turn on at all..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515961April 7, 2023
EXTERIOR LIGHTING
Bright headlights stopped working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515839April 6, 2023
WHEELS
On October 1st, 2022 we rented the listed vehicle from Budget rent a car in Port Canaveral, Fl. We had just returned from a cruise vacation and due to the hurricane, we had to drive to Fort Myers to pick up my 83 year old mother from the hospital, as my sisters home had just been flooded my Hurricane Ian. When we rented the vehicle, the location was extremely busy, and they simply handed us the keys to the car. No inspection was completed, however my husband and I noticed several dents and deep scrapes to the vehicle that had began rusting. We joked how bad in shape the vehicle was considering it only had about 5000miles on it. We drove to Fort Myers and heard some banging in the rear drivers side. When we stopped for gas, my husband checked to make sure there wasn’t any obvious issue with the tire….he noted no appearance of damage to the tire. As no other vehicles were available due to the hurricane, We continued, picked up my mother, and began our trip back to the north Atlanta. We spent the night in north Florida, and resumed our trip the next morning. In Forsyth, GA (Monroe county) the rear tire began to wobble and the car began to shake. Traffic was extremely heavy, but we were able to pull to the narrow shoulder. My husband got out of the car and immediately noticed the tire appeared to be coming off the car. He looked at the lug nuts and only 3 remained. He touched them to see if they were tight and 2 bolts with the nuts attached fell off the wheel. The BOLTS fell off the wheel! We contacted Avis budget group and explained the situation, but we’re told it would be 4 to 6 hours before they could send anyone to help us. We pleaded with them, as this section of highway is extremely dangerous and full of semi-tractor trailers. We had to call 911 to get help to get us to safety. Additional info available. We have the lug nuts/broken bolts in our possession. Clearly we were rented a defective, not maintained, unsafe vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514567March 30, 2023
EXTERIOR LIGHTING
As I was driving home down country roads my bright lights went out. I now only have regular headlights and no one has indicate they know how to fix the problem. This is a huge safety concern as I need them especially driving down dark country roads. I now have to drive another vehicle at night bc you cannot see.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514154March 28, 2023
EXTERIOR LIGHTING
My high beams have all of a sudden stopped working. The light on the dash indicates that they are on, but they don't work at all. This poses a safety issue when driving the vehicle at night. I have an appointment with my dealer to have the problem looked at and hopefully fixed, although I have been seeing that there are many issues with the high beams on this model
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513885March 26, 2023
VISIBILITY/WIPER, EXTERIOR LIGHTING
High beams do not work. Had bulbs replaced but no effect. Checked all fuses, and they checked out ok.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513757March 25, 2023
VISIBILITY/WIPER
In the fall of 2022 my highbeams quit working. There’s no indication that anything is wrong, however, they just don’t turn on anymore. I’m left with only low beams. Changing the lightbulbs didn’t fix the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512283March 16, 2023
EXTERIOR LIGHTING
High beams not working even after a fuse/relay replacement. Both went out at the same time, have yet to take it in for repair in hopes a recall covers this issue soon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511712March 14, 2023
EXTERIOR LIGHTING
Several months ago, my high beams quit working inexplicably. The panel indicator light does indeed work (ie, it shows the "blue high beam" icon when I engage), however, the high beams themselves do not. I brought it to the dealer for repair, but they told me that there is no fix that they know of --short of replacing the entire light assemblies on both sides, which would be very expensive (and unnecessary). This is extremely unsafe. I frequently travel at night and in the mountains, and it has changed my driving habits significantly. I can't believe that KIA has not yet issued a recall, as the bit of online research i have done for this problem indicates there are many people experiencing the same issue. Yet there is no repair solution. I hope it does not take a serious accident/injury for KIA to address it. Given the lack of visibility with no high beams, it is inevitable that accidents WILL HAPPEN with this deficiency. I feel the NHTSA needs to take immediate action and hold KIA responsible for a recall/fix! Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511769March 14, 2023
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2020 Kia Telluride. The contact stated that the high beam headlights failed to operate as needed while activated. The dealer was notified of the failure and the contact was given an estimate for a diagnostic test. The manufacturer was not notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511868March 14, 2023
EXTERIOR LIGHTING
My high beam lights do not work. My low beams are all that I have. It is a safety hazard at night due to not having adequate lighting to drive in dark areas. I have had no warning lamps or notifications come on but it has been going on for at least 1-2 months. I have been thinking my lights weren’t bright when switching between bright and dim but just put it to the text on 3/13/2023 and realized they are not in fact changing despite the bright light signal turning blue on my display.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511469March 12, 2023
EXTERIOR LIGHTING
I was traveling with my family and while driving on a dark road, I turned in my high beam lights on, but nothing happened. I tried several times but they still did not work. Just a few weeks ago there were working. I do not have any indications on my dashboard of any issues. I do use the Kia app and the last healthy alert indicated no issues. I did a little research online and found a forum with other Kia customers having the same issue. Because of this, I decided to make an appointment with the dealership and file a complaint to assure this issue gets resolved in a timely manner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511143March 10, 2023
EXTERIOR LIGHTING
Brights not working even though dash indicates they are on. Took car back to where I purchased and they told me there was a recall on the headlight shutter. They said to take car to Kia. I contacted Kia and was told by service department that there is NO recall on bights although they are getting many complains on this issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511234March 10, 2023
EXTERIOR LIGHTING
High beam lights on both sides stopped functioning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510985March 9, 2023
EXTERIOR LIGHTING
High beam function does not work. Went out completely with no warning or indication.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510862March 8, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Side view mirror motor is defective (30,000 miles, well cared for). Dealer service department needs to get clearance for repair and do not know when the mirror motor parts will be in. In the meantime, the driver's side mirror cannot be manually adjusted into proper position. This makes left lane changes very risky. Several others owners have also had this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509672March 1, 2023
EXTERIOR LIGHTING
High- beam headlights are not working. Indicator on the dashboard says they are on but they don’t change from low beam.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509453February 28, 2023
EXTERIOR LIGHTING
High Beams failed with no notice and are non-operational. Took to dealership and was told the issue was a design issue and was told that KIA would not cover the defect. Contacted KIA customer service and they denied to cover the repair. A simple Google search shows there are multiple incidents of this happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509355February 27, 2023
EXTERIOR LIGHTING
The contact owns a 2020 Kia Telluride. The contact stated while driving at various speeds at night, the high-beam headlights failed to function as needed. The contact stated that he was uncertain if the high beam symbol was illuminated. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that the headlight assembly switch needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508877February 24, 2023
EXTERIOR LIGHTING
High beams no longer work on the car. No high beams creates an obvious safety risk while driving at night. The problem was confirmed by an independent service provider. The provider tried the bulb and that did not fix the problem. They said it was some kind of mechanical damper in the lighting unit that was likely the issue. I have an appointment Wednesday with Vision Kia East Rochester to get their diagnostics of the issue. There is no warning lights and as far as the dashboard of the car is concerned...the high beams are functioning as they should (though they certainly are not functioning at all).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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